Business support manager jobs in surrey quays, greater london

We are looking for an enthusiastic and talented Data Engineer to join our growing Data and Insights team. Stewardship is growing in its data capabilities and developing an ever-stronger data led culture. Fundamental to that is having accurate, reliable, meaningful data in the right place at that right time. 

The Data Engineer will support stakeholders, including data analysts, our technology teams, and software developers, to ensure optimal and consistent data delivery. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of growing and optimizing Stewardship’s existing data architecture and integrating external datasets to support our next generation of products and data initiatives.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Do you have a a passion for relationship-building and working with a diverse range of audiences? We are looking for a creative and driven Philanthropy Manager for a well respected health charity to manage a pool of mid value donors and secure four and five-figure gifts whilst stewarding donors.

This is a hybrid role with two days a week in the London office.

The Charity
A passionate charity whos aims are to create access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. They have a Fundraising team of approx 20 people securing c4m last year.

You will be joining an ambitious organisation, known for its collaborative and supportive working culture, offering competitive benefits in a range of areas including holiday, sick pay, flexible working and pension scheme.

The Role
Lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between 1,000 and 50,000 to the charity each year, working with colleagues and senior volunteers to understand potential opportunities for uplift in giving.
Manage the day-to-day delivery of mid-level donor activities, including tracking renewal cycles, supporting donor journeys, and responding to enquiries in a timely and professional manner.
Support the development and delivery of engaging events, and bespoke communications including personalised letters, invitations, proposals, and thank-you communications, ensuring mid-level donors feel valued and connected to the impact of their giving.
Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters
Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.

The Candidate
Experience in fundraising and donor development delivering an excellent service on the phone, in person, and in written communications.
Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Direct Marketing Manager (maternity cover) - Community Fundraising
Reference: SEP20252626
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum
Contract: 12 month Fixed Term (maternity cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Community Fundraising team is looking for a Direct Marketing Manager (maternity cover), who will support our work in developing, promoting, and analysing our portfolio of Community Fundraising products to attract new and diverse audiences to raise vital funds for nature.

The post holder will support the launch of our Do It Yourself (DIY) fundraising product, as well as supporting In Aid Of (IAO) fundraising activity across the UK. The role will support marketing requests across all new and existing Community Fundraising products and campaigns. The role requires a proficiency in data analytics and a track record in responding to trends and sector best practice.

You will have experience in direct marketing and be proficient in delivering multi-channel campaigns in a fast-paced environment. This role also requires an in depth knowledge of direct marketing techniques including testing, profiling, segmentation, return on investment analysis, cost per contact. You will have experience in managing multiple projects and budgets, as well as a track record in excellent stakeholder management. An understanding of Community Fundraising developments and best practice would be advantageous.

The ideal candidate will be driven, creative and possess excellent attention to detail.

Essential skills, knowledge and experience:

• Degree educated or equivalent experience in a direct marketing role
• Excellent understanding of the steps involved in planning and delivering multi-channel direct marketing campaigns
• Direct marketing sector developments, legal requirements and best practice
• In depth knowledge of direct marketing techniques - testing, profiling, segmentation, return on investment, cost per contact etc. to achieve the most effective campaign results
• Charity sector developments and best practice
• Excellent communication skills to elicit great team working to deliver campaigns
• Ability to inspire others
• Comfortable with analysis and metrics to constantly improve campaign performance
• Excellent attention to detail
• Interpreting data and trends, with the ability to analyse and report on results

Desirable skills, knowledge and experience:

• Has worked in environment/conservation
• Has worked in not-for-profit/charity

Additional Information:

• This is a 12 month Fixed Term, Full-Time maternity cover role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Saturday, 1st November 2025
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

The Trusts Fundraising Manager will be responsible for leading, developing and growing the fledgling trusts fundraising programme, securing income from new and existing supporters, and working across the organisation to develop compelling applications and to demonstrate the impact of our work.

Job purpose  

To lead on fundraising from trusts and foundations to deliver and grow long-term, sustainable income

Key responsibilities  

• Lead on the development and delivery of the trusts fundraising strategy to generate agreed annual targets in line with DCC’s plans. 
• Be the charity’s expert in trust fundraising, advising other departments on work relating to this area. 
• Focus on new business, implementing systems, tools and procedures to proactively identify new funders. 
• Develop and enhance relationships with existing supporters, delivering first-class stewardship and securing repeat support as appropriate. 
• Lead on the development of creative, inspiring and professional proposals and reports to funders. 
• Set, monitor and report on income and expenditure budgets, key performance indicators and the annual work plan. 
• Work with colleagues across the organisation to support ongoing delivery and development of the trusts fundraising programme. 
• Act as an ambassador for DCC representing the charity externally.
• Ensure all supporter records are kept up-do-date on the database and adhere to all relevant legislative and regulatory obligations relating to fundraising. 
• Carry out other duties commensurate with this post as requested.

Do you want to use your operational experience to support a mission-driven team? Are you personable, highly organised and entrepreneurial? Then you could be UK100’s new Operations Officer!

You will take the lead on our Business Supporters Network: researching businesses that can support local authorities on their decarbonisation journey, reaching out to them and establishing mutually beneficial partnerships.

You will also be the go-to person internally for keeping our organisation running smoothly. From organising team meetings to developing our CRM’s functionality and ensuring our HR policies and processes are up to date and properly implemented. You will make sure people have everything they need to do their best work.

It’s an exciting time to be joining our team as we will start preparing for the 10th birthday of UK100 in 2026!

Administration of our Business Support Network

• Research businesses that can help local authorities on their decarbonisation journey
• Run due diligence checks on potential business partners to ensure they comply with our Ethical Fundraising Policy
• Set up and minute meetings, coordinate proposals
• Prepare and issue contracts and invoices
• Maintain accurate, compliant data in our CRM

Finance and HR

• Oversee income and expenditure budgets and performance
• Produce and circulate monthly management accounts
• Manage relationships with our suppliers, ensuring we get value for money and pay promptly
• Oversee recruitment, onboarding, off-boarding and HR record-keeping

Operations and Governance

• Office management and coordination with our workspace provider.
• Organise team meetings and team socials
• Maintain UK100’s Customer Relationship Management system and support UK100 staff in using the CRM.
• Support UK100’s management of IT systems, ensuring staff are trained and follow best practice guidance
• Develop and improve UK100's policy and procedures, as well maintaining key organisational documents.

The Alan Turing Institute

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.

BACKGROUND

Join us as we define a new era for The Alan Turing Institute. With renewed energy and focus, we will pursue our purpose to make great leaps in data science and AI in order to change the world for the better.

We are now looking for a commercial, ambitious and inspirational Head of Talent to ensure we have the right people in place to achieve the Institute’s ambitious Science and Innovation strategy.

CANDIDATE PROFILE

The ideal candidate will have senior level recruitment/talent acquisition experience as well as experience in influencing senior management and implementing talent acquisition solutons. A key requirement will be taking a proactive rather than reactive recruitment approach and will require strong experience in direct sourcing and building strong candidate pipleines.

The role holder will need outstanding verbal and written communication skills, as well as excellent leadership, coaching and mentoring skills.

DUTIES AND AREAS OF RESPONSIBILITY

• Translate the Turing’s strategic objectives into actionable talent acquisition strategies, with clear, ambitious, measurable goals and targets
• Lead, coach and mentor talent advisors to promote direct hiring and align with strategic resourcing goals
• Conduct and coach the management team on recruitment processes
• Work collaboratively with the other departmental HR Heads to develop and implement talent acquisition strategies to support business objectives
• Advise executive leadership on Talent Acquisition related matters
• Work with the senior management team to plan the future skills sets required to meet the Institute’s objectives and create talent pipelines to address these talent needs
• Develop and implement strategies to attract, recruit, and retain top talent
• Oversee the full-cycle recruitment process, from sourcing candidates to onboarding new hires
• Proactively embed EDI principles.

Please see our portal for a full breakdown of the role and person specification.

Terms and Conditions

This post is offered on a permanent basis, at an annual salary of £80,000 - £85.000 plus excellent benefits, including flexible working and family friendly policies.

The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.

Application procedure

Please see our jobs portal for full details on how to apply and the interview process.

Equality Diversity and Inclusion

We are committed to making sure our recruitment process is accessible and inclusive.

This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us to find out how we can assist you.

The Talent Set are delighted to be working with Breast Cancer Now, the UK’s leading breast cancer research and support charity, to find a talented Partnerships Engagement Manager for a 12-month maternity cover. This is a fantastic opportunity to join a high-performing and award-winning partnerships team that has already secured landmark deals with tombola, Primark and Premiership Women’s Rugby. With huge ambitions to grow high-value income from £47m today to £69m annually by 2029, alongside a landmark £50m Campaign, this is a truly exciting time to join.

What you’ll do:

• Approach and secure six-figure, multi-year partnerships and sponsorships across a range of sectors.
• Lead and manage the charity’s successful life sciences partnerships, worth £300k annually, while cultivating new opportunities.
• Proactively engage corporates in sectors such as business services, logistics, utilities and technology to design innovative, shared-purpose partnerships.
• Deliver high-quality pitches, proposals and sector strategies that inspire decision-makers and align with Breast Cancer Now’s new strategy.
• Build strong cross-team relationships internally to develop compelling, insight-driven propositions.
• Maintain a robust new business pipeline, meeting ambitious targets for approaches, meetings and proposals.

What we’re looking for:

• Proven track record in securing five-figure corporate partnerships, sponsorships or grants.
• Experience managing corporate relationships, with an interest or experience within life sciences, pharmaceuticals or healthcare being a huge plus.
• Confident engaging senior decision-makers and presenting compelling proposals.
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent communication, networking and relationship-building skills.
• Resilient, creative and proactive, with the drive to secure transformational partnerships.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Tuesday 28th October
1st stage Interviews: Wednesday 12th November
2nd stage Interviews: Tuesday 18th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Shelter Head Office, Old Street London with hybrid working

Contract type: Fixed-term contract ending November 2026

Salary: £43,338.14 per annum plus £5023.71 London weighting per annum

Hours: 37.5 per week

Closing date: Tuesday 28th October 2025 at 11:30pm

Are you a strategic and creative fundraising leader with a passion for delivering exceptional supporter experiences? If so, join Shelter as a Senior Direct Marketing Manager and play a key role in delivering our ambitious Individual Giving strategy. You’ll lead high-impact campaigns, manage budgets and teams, and help shape how we engage supporters to power our fight for home. Now’s the time to make a real difference.

About the role

As a Senior Direct Marketing Manager in the team, you will take the lead in driving the strategic development of the Individual Giving programme forward, using supporter insights and data to deliver outstanding supporter experiences at every touch point across both online and offline channels.

You’ll be a leader in the team, managing both your direct report and matrix teams to deliver multiple projects at the same time. You’ll also manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to maximise income opportunities which will help more people and families secure a safe home.

About you

We're looking for a strategic and collaborative leader to shape and deliver our Individual Giving programme, driving supporter engagement across acquisition, retention, and innovation. You'll lead a talented team and agency partners – including face to face agency campaign management, to create inspiring, multi-channel campaigns that build long-term supporter relationships and maximise income. With responsibility for planning, budget management, and insight-driven campaign delivery, you'll champion cross-team working and foster a positive, inclusive team culture – helping Shelter grow its impact through evidence-led, supporter-focused fundraising.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This post sits within the Individual Giving team, which is responsible for delivering a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. The team has grown over the past few years and has benefitted from both investment and opportunity for innovation.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1500 words in total.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Parkinson’s UK is looking for a motivated project manager who will ensure the successful delivery of technical, cultural and strategically important projects across the charity. As a Project Manager, you'll be the driving force, applying your deep knowledge of project management methodologies and tools to manage the entire lifecycle of projects.

About the role

In this role you will work on community-driven projects with diverse stakeholders and understand the need for hard-stop project delivery deadlines.

You’ll be an active member of the Performance & Programme Delivery (P&PD) team, working collaboratively across practices, and supporting the Senior Project Manager (Portfolio) in advocating for and nurturing good project management practice across the organisation.

What you’ll do

• Collaborate with teams across the organisation and lead the delivery of projects 

• Use the Parkinson’s UK project management standards in your delivery of change projects.

• Coordinate activity to ensure requirements are clearly identified and prioritised, working in collaboration with the Business Analysts.

• Identify, record and manage/resolve project risks and issues. 

• Work with the Senior Project Manager (Portfolio) and stakeholders to identify and support all Project-related activities. 

What you’ll bring

• Experience managing the successful delivery of projects through planning, execution and closure

• Experience bringing people together around a shared goal and building strong relationships at all levels

• Demonstrable understanding of project management methodologies (e.g. waterfall, agile, scrum) and when to apply them

• Able to prioritise own workload effectively, confidence to work autonomously and ability to enable others to meet challenging deadlines

• Able to work collaboratively and build productive relationships with colleagues, stakeholders and suppliers

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 1 day in the office per week.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Salary: £42,000 – £47,000
Contract: Permanent, Full-time
Location: London hybrid
Closing date: Rolling

We’re working on a fantastic Corporate Fundraising Manager role with a health-focused charity that funds life-saving research, influences global health policy, and empowers people to make informed lifestyle choices to reduce their risk of preventable illness.

In this hands-on role, you will manage and lead the delivery of the Corporate Partnerships Strategy and pro-actively develop compelling proposals and pitches to secure new business, and build new relationships with excellent stewardship.

This is a great opportunity for a corporate fundraiser to step into a growing income stream and take full ownership over the programme, with the ability and freedom to shape it moving forward and leave your mark to make the greatest impact.

To be a successful Corporate Fundraising Manager, you will need:

• A strong track record of securing and managing corporate partnerships
• Experience developing and delivering fundraising strategies and proposals
• A proactive, confident approach and the ability to work both strategically and operationally

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserves the right to end the application period sooner.
 

Do you want to join a passionate and driven Philanthropy team? Do you love uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference?

Working for this social welfare charity, you will lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights.

The charity are looking for a proactive individual with excellent analytical skills, a passion for prospect research, and a commitment to maintaining high-quality data.

This is hybrid role with 2 days per week in the London office.

The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role
Working with publicly available information, develop the prospect research function
Work with the team to provide high quality research materials
Ensure new prospects are identified across all fundraising streams
Develop and deliver an effective new business strategy for Trusts and foundations, focusing on the 5 and 6 figure + gift levels
Manage supporter information with respect, and maintain high quality data
Identify, develop and maintain cross stewardship opportunities with other engagement teams

The Candidate
Demonstrable experience of personally conducting research into high-net-worth individuals, companies or Trusts
Experience of retrieving, collating, analysing, distilling and presenting information from a wide range of sources
Experience of presenting research findings to a high standard in a readable, accessible format
Passion for Prospect Research

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Project Manager, Peatland Funding
Reference: SEP20252033
Location: Flexible across Scotland + visits to RSPB peatland reserves across Scotland
Contract: Fixed-Term until 31st March 2028
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,261.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

RSPB Scotland is seeking someone to lead the way in our ambition to raise and manage funding for the vital restoration of Scotland’s peatlands, to benefit biodiversity, the climate and communities.

This role will focus on ensuring that a pipeline of peatland restoration funding routes, including funding applications, bids, and expressions of interest, are identified, developed, submitted, and managed, to secure financial support from various sources (public and private). You will be responsible for making sure that project owners are aware of and adhere to all contractual requirements, prepare regular funding reports and work with partners to solve potential problems.

You will be expected to check and submit budgets, make financial claims and update income and project spreadsheets. You will work with RSPB teams and external stakeholders to identify and manage novel funding routes and opportunities to support the Scotland Peatland Programme, acting as a liaison between them and peatland project teams. In addition, you will play a central role of support to peatland teams developing projects for the IUCN Peatland Code, providing funding guidance and expertise and being responsible for ensuring documents are developed and submitted to ensure successful project validation.

This role will sit within the RSPB Scotland Fundraising team and will work closely with the Scotland Peatland Programme, and as such it requires someone who is independently motivated and able to manage potentially conflicting priorities. We will facilitate visits to RSPB peatland reserves across Scotland to help you understand the specifics of restoration on each site.

Essential skills, knowledge and experience:

• Evidence of ability to build strong relationships with a range of teams to deliver key results
• Highly proficient in managing multiple workstreams and deadlines, communicating priorities clearly and updating decision makers. 
• Excellent written and verbal communication skills, with an ability to persuade and influence a wide range of people, both internally and externally.
• High level of IT skills for project and data management. 
• Ability to work independently and as part of a team

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Monday 27th October 2025
We are looking to conduct interviews for this position from Wednesday 12th November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

No agencies please.

Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.

As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.

Key Responsibilities

· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.

· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.

· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.

· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.

· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.

· Collect and analyse feedback from service users to inform and enhance project delivery.

· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.

· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.

· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.

· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.

· Assist with social media, publicity, and project promotion to enhance engagement and awareness.

· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.

· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.

· Regularly travel across at least two boroughs to deliver support and collaborate with partners.

 

A - Application form
I – Interview
C – Certificate (original evidence)

Essential Skills & Experience

Assessed

1. Experience in community engagement, outreach or health promotion A/I

2. Strong understanding of health inequalities, particularly within BME communities A/I

3. Experience using a person-centred approach to empower service users in making informed choices A/I

4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I

5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I

6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I

7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I

8. Passion for improving health equity and raising cancer awareness A/I

9. Experience working with volunteers and small community groups A/I

10. Experience in content creation and social media engagement for awareness and outreach A/I

11. Holds a valid UK driving license and can commute to various service locations across the borough A/I

Knowledge

1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I

2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I

3. Awareness of confidentiality principles when handling service user information A/I

4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I

5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I

6. Engage compassionately with communities hesitant to access healthcare A/I

7. Understand safeguarding principles as they apply to children and vulnerable adults A/I

Aptitudes, skills and competencies

1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views  A/I

2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I

3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I

4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I

5. Strong organisational, planning, and time management skills A/I

6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I

7. Self-motivated and able to work independently, meeting deadlines and targets A/I

8. Ability to identify and assess risk when working with individuals

Personal qualities

1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I

2. Committed to working in cancer services and improving patient experiences A/I

3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I