Business support manager jobs in surrey quays, greater london

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

As the Corporate Partnerships Executive, you will play a key role in managing and developing Smart Works’ relationships with corporate supporters. Reporting to the Head of Corporate Partnerships, you will work collaboratively with colleagues across the Partnerships and Fundraising team to deliver an ambitious income target and provide outstanding experiences for our partners.

You will manage your own portfolio of corporate partners, ensuring each relationship delivers value, impact, and long-term engagement. Working alongside the wider team, you’ll also support the delivery of larger, strategic partnerships and take the lead on coordinating corporate volunteering initiatives — liaising with partners and internal teams to create meaningful and well-organised experiences.

In addition to managing existing relationships, you’ll play an active part in growing our corporate partnerships portfolio. This will include supporting new business development activity, researching opportunities within priority sectors, and managing inbound partnership queries and donations. You’ll also collaborate with the Philanthropy Lead to help deliver cultivation events that strengthen our network of high-value supporters.

How to Apply

Please read the full job pack and then head to our website to submit a CV and a cover letter by 9am on 3rd November 2025. 

Interviews will take place on 7th or 10tth November and will be in person in our North London centre.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees. 

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Vacancies

We are seeking to appoint two business registrants and one dispensing optician to our Advisory Panel Companies Committee.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct.

About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:

• matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee; 

• matters relating to optical training, education, and assessment; 

• matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and 

• matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register. 

Time Commitment and Remuneration 

This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.

A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule.  This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.

Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.

How to apply 

Please apply with the following: 

• your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4); 

• the application form (attcahed below), stating how your experience matches the essential criteria for the vacancy you are applying for; and 

• an EDI monitoring form (link can be found in the candidate pack below). 

Please email your completed application quoting reference GOC05/25 to appointment@optical .org.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees. 

For more information please see the attached candidate information pack.

APPLICATION DEADLINE: midnight Sunday 09 November 2025.

Online interviews will be held the week commencing 12 January 2026.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through newsletters, community and events, legacy and in memory, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to retain and increase life time value of our supporter base and amplify positive narratives about refugees.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

With a new CEO and an ambitious and inspiring new strategy being developed, Smart Works are looking for a skilled and analytical Director of Finance to drive organisational financial strategy at a time of significant change and growth.

The Director of Finance will act as a trusted advisor to the CEO, and provide financial reporting for the board, working closely with the Treasurer. As part of the SLT, the post holder will be responsible for the financial management and strategic financial planning for our London centres and Group staff, as well as supporting our 12 centres nationally, operating within a federated structure. In addition, the post holder will provide wider leadership as part of a multi-disciplinary team to drive positive outcomes for our clients.

For full details, please see the attached job pack, and submit your application via our online portal by 12 noon on Friday 31st October. 

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Deliver support to people experiencing homelessness and rough sleeping in the borough of Tower Hamlets.

• Conduct person-centred assessments with individuals who self-present at the service for support.

• Agree support plans with service users to move into accommodation and access specialist services that address the underlying causes of their homelessness.

• Make referrals into Tower Hamlets and Pan-London local authority housing options services, in line with the Homelessness Reduction Act.

• Work with partner agencies to provide joint support to service users where appropriate.

• Build relationships with housing providers and the private rented sector to expand the portfolio of affordable referral routes into accommodation.

• Demonstrate excellent communication skills and the ability to create positive working relationships with a wide range of people, including external services.

• Contribute to the development of the service, ensuring a solution-focused and strengths-based approach in all areas of work.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 23 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Harris Hill are delighted to be working with a national charity to recruit for a Regional Community Fundraising Manager (London or Newcastle or Leeds based) par-time in order to lead the charity national community fundraising programme.

This is your chance to take ownership of a key income stream, shape strategy, and make a tangible impact.

As a Regional Community Fundraising Manager you will:

• Lead and grow the charity regional community fundraising programme to increase income and engagement.
• Inspire and support individuals, schools, faith groups and local businesses to raise funds.
• Lead and support two Community Fundraising Officers, fostering a collaborative, high-performing team culture.
• Recruit and steward regional fundraising committees and volunteers.
• Ensure all community supporters receive exceptional care, motivation and recognition.
• Monitor income and performance against KPIs and targets.
• Collaborate across departments to share success stories and amplify campaigns.

To be successful, you must have experience:

• Proven success in community fundraising or a similar supporter led role
• A natural flair for building relationships with diverse supporters
• Experience working with families, volunteers, or local groups
• Leadership experience with the ability to inspire and empower others
• The flexibility to travel across the UK, including some evenings and weekends
• The ability to thrive in a fast-paced, dynamic environment
• Knowledge of fundraising databases and regulations

Salary: £40,000- £45,000

Location:  London, Newcastle or Leeds,  hybrid working ,

Contract: Permanent , part-time 21 hrs over 3 days

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

GrantScape is a national grant-making charity that funds community, environmental, and educational projects across the UK. Our grants make a meaningful impact—transforming lives, strengthening communities, and improving local environments in the areas we serve.

The Senior Grant Officer will play a key role in assessing and administering grant applications, and in coordinating meetings with local voluntary Advisory Panels who help prioritise funding decisions.

The ideal candidate will be an excellent communicator, capable of navigating complex situations and identifying practical solutions. You’ll bring strong project management skills to oversee a diverse portfolio of funded projects, and be confident working independently while thriving as part of a collaborative team.

We’re seeking someone with at least one year of experience in project management or grant-making (ideally two), and a solid understanding of the Third Sector. A full UK driving licence and access to a car for business use is essential. Mileage is reimbursed at 45p per mile, and a hire car will be provided for journeys over 120 miles.

The post will be a home-based role located in the Northwest of England, with easy access to the M6 corridor. Preferred locations include Lancaster, Preston or Warrington. The successful candidate must remain based in this region throughout their employment to ensure accessibility to meetings for location-specific funds.

Occasional overnight stays will be required, along with travel to our Head Office in Milton Keynes for team meetings up to three times per year.

A full job description and person specification are available below.

To apply, please email your CV along with a covering letter (maximum one side of A4) explaining how your experience aligns with the role requirements.

Key Dates:

• Application Deadline: 12pm, Friday 31 October
• First Interviews (Virtual): 11 November
• Second Interviews (In Person in the Northwest – venue TBC): 26 November

Salary: £24,938.55 per annum pro-rated plus £5023.71 London weighting pro-rated

Location: Somerset House – Shelter pop up shop

Contract: Fixed Term contract until January 2026

Hours: Full time 37.5 per week

Closing date: 12pm Friday the 24th of October

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Shop Manager at our Somerset House Christmas pop-up shop.

Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

42 London – Central London (hybrid)

At 42 London, we believe talent is everywhere, but opportunity is not. As part of the global 42 Network, we are a free, peer-to-peer coding school open 24/7, preparing diverse learners for real-world tech careers. We are looking for a transformative fundraiser who views capital not as an end in itself, but as a means to unlock life-changing opportunities.

The role

You will convert our ambitious mission into sustained, major support—building a high-value portfolio across principal gifts, corporate partnerships, and strategic grants. You’ll open doors at the highest levels, craft compelling cases for support, and secure multi-year commitments that scale our impact.

You will:

• Lead a focused strategy for principal gifts, family offices, and major donors; build a pipeline of prospects and cultivate long-term relationships.
• Secure corporate partnerships and sponsorships (including naming and multi-year programmes) with FTSE-level and global brands.
• Orchestrate high-impact cultivation events in London and leverage the wider 42 Network to engage new supporters.
• Produce best-in-class proposals, stewardship, and impact reporting.
• Ensure full compliance with UK fundraising regulation, charity law, Gift Aid, and GDPR.
• Deliver against stretching income and multi-year commitment goals with clear, consistent reporting to leadership.

What you’ll bring

We are seeking an individual who combines proven fundraising expertise with a deep personal passion for educational opportunities.

• A strong record of closing significant gifts/partnerships and growing them into sustained, multi-year support.
• Exceptional relationship-building skills with senior stakeholders (C-suite, trustees, HNW/UHNW circles, family offices, and foundations).
• Outstanding written and verbal communication; credible and compelling with sophisticated audiences.
• Commercial acumen: confident with pipelines, forecasting, and board-level reporting.
• A collaborative, mission-driven mindset and the resilience to thrive in a small, ambitious team.

Why 42 London

• Shape and lead our high-value fundraising agenda at a pivotal moment for growth.
• Join a pioneering education model within a global movement.
• Competitive salary, hybrid working (1 day remote), and strong commitment to professional development.

How to apply

Please send us your CV and a cover letter (max 2 pages) explaining:

• Why our mission matters to you; and
• How your fundraising has delivered significant, sustained impact.

42 London is an equal opportunity employer. We welcome applications from all backgrounds and communities.

QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.

The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.

Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.

The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres. 

Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.

This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.

As Director of Fundraising, you will:

• Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
• Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
• Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
• Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
• Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
• Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
• Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
• Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development

Ideal skills and experience: 

• Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
• Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
• Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
• Experience of capital fundraising or large-scale campaigns advantageous
• Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
• Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
• Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning

Employee benefits include:

• 10% employer pension contribution
• 24 days plus bank holidays (increasing by one day per year to 30 days).
• Life Assurance (3 x salary)
• Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
• Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
• Personal Accident Insurance while at work or commuting
• Health Cash Plan with Medicash (after completion of probation; taxable benefit)
• 8 weeks’ sick pay at full salary in any 12 months
• Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

Our mission

Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

Summary /overall purpose

We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.

You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.

This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.

The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.

Main responsibilities

· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.

· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.

· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.

Other duties

· Collaborate with the fundraising team to develop materials for engaging donors.

· Providing administrative support to the research team as needed.

· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.

· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.

· Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Skills and Competencies

Essential Criteria

· 2-3 years of experience in cancer or other health related field.

· BSc in health or other related field 

· Experience in project management and/or coordinating multifaceted programmes or events.

· A high level of independence, accuracy and attention to detail.

· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.

· Excellent organisational, planning, and prioritisation abilities.

· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.

· Excellent communication abilities, people-skills, and the ability to work in a team.

· Comfortable working independently and proactively within a small, high-performing team.

· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software

Desirable Criteria

· Experience of working in a charity and supporting patient centred programmes

· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.

· Previous experience working in the not-for-profit or charity sector

Hours of work and holidays:

This is a full-time role with working hours generally surround 9-5 Monday to Friday.

Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ

Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.

Benefits:

• 25 days annual leave (FTE), plus bank holidays
• Hybrid, flexible working
• Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
• Nest pension scheme
• Group Life Insurance, which includes:
  • Day-to-day wellbeing support
  • Later-life care support
  • Virtual GP access
  • Bereavement counselling
  • Flexible hybrid working