Business support manager jobs

Individual Giving Retention Fundraiser

Job reference: REQ004424

12 months, fixed term (maternity cover)

£32,684

London, E15 2GW with working from home most of the time.

Full time, 35 hours a week

As an Individual Giving, Retention Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.

The role

In this role, you will:

· Be responsible for managing retention campaigns, coordinating with a number of different stakeholders, both internal and externally.

· Experience of monitoring and reporting of results and other financial data.

· Experience of working with data for fundraising purposes, either in using a database to select and segment data or of producing briefs to do so.

· Work with the Senior Individual Giving Fundraisers to deliver campaigns against agreed budgets

About you

The successful applicant will:

· Have direct experience of campaign management across a range of direct marketing activities including direct mail, digital, email and telephone

· Experience of working to a busy schedule, managing a number of campaigns simultaneously

· Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

Closing date for applications:11:59pm GMT, Monday 1 September 2025.

Interviews to take place in week commencing 8 September 2025.

Administrator

We are looking for an experienced Administrator to coordinate the clergy appointment process, process DBS checks for new and continuing clergy and provide support for clergy HR processes.

This is a hybrid-working role with onsite working in Hove or Chichester.

Position: Administrator

Salary: Starting salary for this post will be £24,837 per annum

Location: Hybrid (either Hove or Chichester - with a requirement to work at least one day each week at the other site, precise working pattern to be agreed, with the option to work remotely for part of the week).

Hours: Full-time, 35 per week hours per week

Contract: Permanent

Closing Date: midnight on 7th September 2025

About the Role

You will manage clergy appointments and provide HR administration support, which includes:

• Liaising with suffragan bishops, archdeacons and PAs on clergy appointment adverts, applications, and interviews.
• Managing the Pathways portal, forwarding application packs and maintaining records.
• Coordinating shortlisting, Right to Work checks and safer recruitment compliance.
• Distributing applications to bishops, archdeacons and parish representatives, ensuring timely, accurate communication throughout the recruitment process.
• Preparing and manage clergy statements, property licences, and departure notices.
• Maintaining and update personal files, vacancy progress records, and distribution lists.
• Liaising with other dioceses on clergy movements, ensure role descriptions are current, and notify relevant officers and publications of appointments, departures, and retirements in line with policy.

About You

With a good general standard of education, you will have experience of complex administrative processes and HR-relevant office experience.

You will also have:

• Excellent communication skills both oral and in writing
• Strong interpersonal skills and effective at building good working relationships with a wide range of people
• Good organisational skills, with the ability to prioritise and manage a varied workload
• A good working knowledge of MS Office applications such as SharePoint, Teams, Word and Excel
• The ability to work confidently on own initiative, and capable at collaboration and teamwork
• An understanding, or ability rapidly to acquire knowledge, of the Church of England and its systems, structures and terminology
• Sympathy with the aims and mission of the Church of England and the work and ministry of the Bishop of Chichester

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

In return:

• Flexitime and remote working options
• 25 days annual leave plus bank holidays
• Membership of the Church Administrators Pension Builder scheme

Other roles you may have experience of could include Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, People Admin, People Administration, Support Administrator.

Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.

Key responsibilities of the role:

• Implement approved sales and fundraising strategies and workplans
• Translate targets into outreach schedules, campaigns, and account plans
• Monitor market trends and provide feedback for strategy refinement
• Ensure alignment with brand, impact frameworks, and ethical standards
• Build and manage a qualified pipeline across all key funder segments
• Execute full business development cycle
• Deliver offerings (e.g. memberships, consulting, events) with consistent value
• Lead compliant bid submissions and tenders
• Develop tailored proposals, decks, and budgets using templates
• Communicate case for support with clear outcomes and partner benefits
• Collaborate with programme leads on offer packaging and pricing
• Manage onboarding, delivery, reporting, and recognition processes.
• Ensure timely and accurate grant and sponsorship reporting
• Maintain revenue forecasts and update pipeline dashboards
• Work with Finance on contracts, invoicing, and audits
• Apply pricing and margin guidelines; ensure compliance.
• Follow fundraising, data privacy, and ethics policies.
• Provide content for marketing and lead-generation campaigns
• Help build internal capacity on donor relations and pipeline hygiene
• Integrate KPIs and impact narratives into pitches and proposals
• Keep CRM data accurate and meet activity SLAs
• Track and improve conversion rates and pipeline performance
• Share market feedback to refine strategies and offerings

Ideal candidate profile:

• Strong proposal writing, pitching and negotiation skills
• Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
• Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
• Charity / Hospitality sector experience

Agency reference number: J90493

Location: Central London

Duration: 6 months temp – permanent

Pay rate: £18 - £20 per hour

Working hours: 35 hours per week

Working pattern: Hybrid (2/3 days per week on-site)

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Salary: £41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance

Hour: 35 Hours per week - Monday to Friday - 9.30am - 5.30pm

Contract: Permanent

Location: Home-based – Yorkshire based. Applicants should be able to travel across Yorkshire and the North-East for home visits to support carers and children. Travel also requires the post holder to attend staff meetings and team away days.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

As a Fostering Senior Supervising Social Worker with TACT Yorkshire & North East, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.

This is an exciting opportunity to join the TACT Yorkshire & North East team.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now. 

Overall Duties of the Senior Supervising Social Worker will include:

• An appropriate social work qualification
• Up-to-date registration with Social Work England
• A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
• Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
• Experience in group work and/or delivery of training.
• Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
• Experience of working with/supporting looked after children and their foster carers.
• Ability to prioritise, plan and self-organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
• An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Wednesday, 3rd September 2025

• Interview Date: Thursday, 11th September 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

The Grants Officer is a key role supporting our grant-making systems, grants strategy and growth plans. You will be helping with the promotion of our grants rounds, processing grant applications received from charitable organisations, responding to enquiries from applicant organisations, completing grants assessments, tracking and reviewing monitoring and creating reports. Training will be provided.

The candidate

You are a passionate advocate for the great work done by grassroots community groups and charities. You enjoy interacting with people both in person and virtually, getting to understand the work they do. You are also a details person, committed to careful record-keeping and task-management to ensure that OCF provides an excellent level of service to groups. You are a proactive problem-solver and a team player who enjoys being part of a small organisation and getting things done together.

Application process

Prior to applying please ensure you have read the full job description

To apply, please submit a curriculum vitae and a word document with your answers to these three questions (answer in maximum 150 words per question):

1. Describe an achievement you’re really proud of
2. What about this job appeals to you, and why?
3. Tell us a bit more about your experience with grassroots community groups or charities

Closing date

The closing date is 11pm on 11th September 2025

Further information

Read the full job description which provides more details about the role.

London (Hybrid Working)
Client: Marine Stewardship Council (MSC)

Are you passionate about sustainability and ready to support leadership at the heart of a global mission?
Hays is delighted to be working with the Marine Stewardship Council to recruit a Personal Assistant to the Chief Standards Officer. This is a unique opportunity to contribute to the health of the world's oceans by supporting a senior leader in a globally respected organisation.
As PA to the CSO, you'll be a trusted right hand, enabling strategic leadership by managing complex diaries, communications, travel, and meetings. You'll also coordinate across the Science and Standards leadership team, ensuring smooth collaboration and supporting senior colleagues with logistics and administration.
This role offers a dynamic and international working environment, with the chance to engage with internal teams and external partners across the globe. You'll be based in London, with flexible working arrangements available.

What you'll bring:

• Proven experience supporting senior leaders in a PA or EA capacity
• Exceptional organisational and communication skills
• A proactive, detail-oriented approach and absolute discretion, first-class organisational skills - able to plan ahead, manage competing priorities, and anticipate needs.

Working arrangements:

• Hybrid model: minimum 50% of the time in the London office each month
• Applicants must have the right to work in the UK (visa sponsorship is not available)

About MSC: MSC's vision is for oceans teeming with life and seafood supplies safeguarded for future generations. With over 700 fisheries engaged in its certification program and products available in 66+ countries, MSC is a global leader in sustainable seafood.
Interested? Please apply here or send your CV and a covering letter to Matthew Sharman at Hays -

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance and Tax Administrator
Location: London
Hybrid (35 hours/week): 2 days a week in the office for first three months of probation, 1 day/ week thereafter
Salary: £33000 per annum
Contract Type: Permanent
About the Organisation

Reporting to the Financial Controller, this role sits within a respected UK-based educational charity that supports over 35,000 tax professionals and students worldwide.

About the Role

This is a varied and hands-on role, combining international tax administration with core finance tasks. You'll manage tax returns across multiple jurisdictions, liaise with global partners, and ensure accurate financial reporting. You'll also play a key role in bank reconciliations, cash flow updates, and supporting accounts receivable functions.

Key Responsibilities

Prepare and submit international tax returns across various countries
Maintain accurate records of tax liabilities and payments
Collaborate with internal teams and external tax partners
Allocate and post daily bank receipts
Complete monthly bank reconciliations
Raise sales invoices and support credit control
Assist with year-end audit schedules and ad hoc reporting

Experience Needed

5+ years' experience in finance and accounts
Experience using a CRM system and other finance systems.
Experience posting sales invoices and resolving payment queries.
Bank reconciliation and cash posting experience
Experience working with large volumes of data.
Credit control experience would be beneficial - chasing customers for payments.
Excellent Excel skills
Excellent communication and relationship-building abilities
A proactive, flexible, and collaborative approach

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Eden Brown Charities are delighted to be working with an incredible local Charity who provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services (HEMS) to cover the Staffordshire region.

About the role

As Fundraising Executive you will raise agreed income by developing relationships with existing supporters, creating and building links with new supporters, and raising awareness of the cause within their defined area.

You will provide support to the Community Fundraising Lead, working within the wider fundraising division. As a key member of the team, the Fundraising Executive will implement the fundraising strategy for the Charity, inclusive of both in person and online community engagement methods, leading on activity within the Staffordshire region.

Your focus will be to ensure income growth from community sources and activity comprising of individuals, community groups, schools and small community businesses.

About You

Relationships are central to this role and we need you to be a great relationship builder. You should have experience in the following;

• Experience of building and maintaining successful relationships with customers, clients or supporters
• Experience of working in a customer service role
• Experience of general office administration and support
• Experience of working to and achieving financial targets
• Experience of using a customer database, such as ThankQ or similar
• Experience of successfully working independently and as part of a team

Please note that this is a Hybrid role with time spent around Staffordshire, at home and in the office. You will need to be a car driver. Please note that we are reviewing applications on a rolling basis - for more information on this wonderful role - please do get in touch on 07442607841 for more information.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Fundraising and Events Assistant

Harrogate, North Yorkshire (with travel to and from different events)

We offer hybrid working and we are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Fundraising and Events Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Fundraising and Events Assistant you will contribute to Yorkshire Cancer Research’s mission by enhancing brand awareness through supporting the Marketing and Fundraising teams and expanding regional outreach by delivering key events and campaigns throughout the year. Reporting to the Community and Events Fundraising Manager, you will build strong relationships with event participants and fundraisers through excellent communication and customer service. You will also assist in maximising relevant opportunities to generate income for our charity via events and partnership opportunities.

Specifically, you will:

• Be the fundraisers’ representative and ‘champion’, working to deliver first class information about events, the charity and how money raised will help.
• Support event participants and fundraisers set up online giving pages, providing guidance, sending out merchandise and practical support as necessary.
• Keep the CRM database up to date, recording every contact with a supporter accurately and adhering to data protection regulations.
•  Support the event planning process by considering participant information needs pre-event, during and post-event. Proactively share ideas for the ideal stewardship (customer journey) with the events and marketing teams to secure their input and support.
• Collaborate with the marketing team to ensure letters, leaflets and other communications (sent by email and/or post) accurately reflect the brand identity, convey key messages and are sent at the most appropriate times/touchpoints.
• Be responsible for stock control, maintaining an accurate inventory of all event equipment and its whereabouts, keep the events section of the stock cupboard tidy.
• Attend a number of Yorkshire Cancer Research and Community Fundraising events each year to support the successful delivery of the event and to gain an understanding of the needs and feedback of participants and their supporters.
• Maintain a record of event participant and fundraising data (sign-ups, attendees, funds raised, etc) and share with the wider team. 
• Assist the corporate managers with identifying new corporate relationships.
• Obtain and file photo permissions from events and community fundraisers in line with the charity’s procedures and GDPR obligations and highlight any potential PR opportunities.

About You

To be considered for this role, you will need:

• To be educated to minimum A-Level or equivalent, but a degree in an events, business or marketing related discipline is desirable.
• To have proactively worked to advance career or gather work experience through continued professional development relevant to the role and level.
• To have experience of working in the events industry and an understanding of what is involved with organising an event, including how to ensure events are safe and well managed. This experience may have been gained through a full-time role, a volunteering experience, or a degree/ equivalent qualification in events.
• To have customer service experience in a similar or related role. Experience of dealing with customer queries and providing excellent stewardship, going the extra mile to answer all queries in a polite and timely manner.
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To enjoy delivering excellent customer service and customer/supporter interaction, to be able to develop positive and professional relationships.
• To have excellent organisation skills with the ability to handle multiple tasks and work to tight deadlines. Able to work well in an event situation when timings and quick decision-making making is required.
• To be able to travel across the Yorkshire region.
• To have a full UK driving licence with less than 6 penalty points and the ability to drive the charity’s van.
• To be willing to work out-of-office hours (to attend events at weekends / evenings as appropriate).

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 August 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Head of Finance - Interim | £545 per day (Umbrella) | Hybrid | Midlands | 3 months +

For a Children's Trust providing support and social care for children, young people and families in the Midlands, we are recruiting an Interim Head of Finance. Reporting to the Director of Resources, this is a key role in the strategic leadership team helping shape the future of care and support for young people in the area. This role will develop and implement financial strategies, lead the finance function through planning, managing and delivering, and will provide sound advice and decision-making support for the senior leadership team. This roll will be custodian of all financial regulations, statutory requirements and internal policies. The role will be for at least 3 months but could be extended / made permanent.

Main Duties:

• Lead all financial aspects of the Trust including financial planning, management and reporting
• Provide strategic financial advice to the Director of Resources and wider executives to ensure financial and legal obligations are met
• Develop the short-medium-and long-term financial strategy, budgets and forecasts
• Oversee all financial transactions and operations to provide sound financial controls
• Prepare and present all financial reports, annual accounts and management information
• Support stakeholders with budgeting, forecasting, and financial planning
• Lead and manage the Finance teams through mentorship and innovation
• Seek improvements to processes and procedures, and improving the financial literacy of non-finance stakeholders through insightful business partnering

Person Specification:

• Qualified Accountant (CIPFA, ACA, ACA, CIMA)
• Experience working at senior level within Local Authority, Government, or Children's services
• Experience of developing and implementing financial budgets and forecasts
• Experience of managing and delivering complex programmes of work
• Experience of providing leadership and direction and partnering executives
• Experience of managing and understanding Local Authority financial issues including financial objectives, complex budgets and strategies relating to service objectives
• Knowledge of national and local policy contexts, and the application of operational policies, statutory regulations and government guidance

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices. Applicants must be willing and able to work from both locations as required.

Salary: Grade 2 - £28,216.60 per annum, pro rata for part time

Contract: Fixed term from 3rd November 2025 – 2nd January 2026

Hours – 22.5 per week - working Monday, Wednesday and Friday.

Closing date: Thursday 4th September 2025 at 11:30pm

About The Role

You will play a key role in ensuring the service complies with contract requirements and meets KPIs.  Your focus will be to providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services and undertaking administrative projects to improve systems and practice for the benefit of staff and clients. You will also input data on our CRM system and have extensive telephone contact with clients, so good verbal communication skills and a commitment to excellent customer service are essential.

About You

You will have considerable experience in a client/customer service role and experience in handling incoming calls and making outbound calls to clients and partner organisations.  You also have fast accurate keyboard skills and experience of using a range of IT tools including case management systems and databases and Microsoft Office applications, along with experience of administrative systems and office management.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

About The Team

Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.

Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.

Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As Philanthropy Officer, you will be an organised and proactive fundraiser, adept at multi-tasking and working across a variety of projects to successfully support senior leaders. You will be keen to learn from senior fundraisers and implement exciting new approaches for the Sutton Trust, and bring strong organisational and interpersonal skills.

The philanthropy income team is a team of two, working closely with the Director of Development to secure and steward individual donors. As Philanthropy Officer, you will support both the Head of Philanthropy and Director of Development in their work with individual donors, including undertaking prospect research, writing briefings and compelling reports, coordinating meetings and donor visits, and maintaining accurate donor records.

The role sits in the Philanthropy team of the Development Department and is managed by the Head of Philanthropy. You will work closely with colleagues across both the Development Department and the wider organisation.

Main duties

New Business

• Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy - including identification, due diligence, qualification, and creating briefings and outreach plans
• Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors, looking at lapsed supporters, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as philanthropists with an active interest in education/social mobility
• Work with the Head of Philanthropy and other colleagues to implement, promote, and maintain a low-level online giving campaign, including transition of our online giving capabilities to the Trust's website, and automated stewardship activation
• Support the Head of Philanthropy to lead the Sutton Trust's approach to alumni fundraising - working collaboratively with the Alumni team in the Programmes directorate to develop and deliver a compelling alumni fundraising campaign
• Support the Head of Philanthropy to devise and implement a compelling legacy campaign, driving sustainable future philanthropic income
• Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations

Stewardship and Cultivation

• Manage the Trust's online fundraising platforms, such as JustGiving and CAF, to enable smooth processes and a high-quality experience for donors, ensuring new and existing donors are appropriately thanked and have inclination to support in the future
• Be responsible for managing and growing a portfolio of mid-level donors, providing excellent relationship management from cultivation to stewardship
• Be responsible for elements of the planning and delivery of meaningful engagement events for supporters of the Trust, supported by and working with the Head of Philanthropy and relevant colleagues
• Support the Director of Development and Head of Philanthropy to provide high-quality stewardship and management of the Development Board and Fellows
• Support the Head of Philanthropy to develop and deliver appropriate and high-quality stewardship journeys for segmented philanthropic giving, including producing compelling collateral, reporting, and communications that increase affinity and loyalty
• Be accountable for achieving individual agreed income targets, looking for opportunities to grow philanthropic income
• Support the Director of Development and Head of Philanthropy to ensure all record keeping and administration relating to philanthropic income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures

Fundraising, Finance and Reporting

• Respond to queries from prospective and current donors in a warm, professional and timely manner, delivering high-quality stewardship and upholding the reputation of the Trust
• Support the Director of Development and Heads in the Development team to manage logistics of their roles - including support for booking meetings and travel, submitting expenses, and creating briefings
• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required
• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects
• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, and reporting for philanthropic income
• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting
• Stay up to date with philanthropy fundraising best practice and keep abreast of developments and opportunities within the wider fundraising space
• Other duties as necessary from time to time

Person Specification

Skills and experience:

• Experience building and managing relationships with individuals, ideally in a philanthropy team or other fundraising capacity, or in sales or other relevant professional capacity.
• Experience researching and prioritising information to drive decisions. Evidence of researching qualifying individuals, ideally to create a clear and prioritised propsect pipeline, is not essential but will help you to stand out.
• Experience working with or supporting colleagues across an organisation to make successful asks or secure a specific outcome. Evidence of making financial asks, ideally to secure major donors and cultivate new donors, is not essential, but will help you to stand out.
• Experience managing multiple priorities and tasks to successfully achieve project or other goals
• Excellent verbal and written communication, including the ability to write persuasive and engaging materials, and to communicate effectively with the aim of inspiring and encouraging giving
• First-class interpersonal skills - a natural relationship builder able to represent the Sutton Trust with confidence in a range of settings
• Strong analytical skills
• Knowledge and experience of the education and/or not-for-profit sector (desirable)
• Experience working with membership groups such as alumni, giving circles, implementing online-giving schemes and supporting legacy campaigns (desirable)
• Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (desirable)
• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships (desirable)

Competencies:

• Sympathetic to the aims of the Trust and our mission to increase social mobility
• High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity
• Strong communicator, skilled at persuading others through writing and conversation
• Excellent attention to detail
• Able to multi-task and prioritise multiple funder relationships
• Able to work independently and as part of a team

Other

• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, permanent
• Salary: £31,775-£35,000 per annum
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am on Monday 15th September, with first round interviews on Tuesday 23rd September, and second round interviews on Tuesday 30th September. Both interview rounds will be held at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About Wicksteed Park

Wicksteed Charitable Trust owns and cares for Wicksteed Park, a unique urban park in Kettering, Northamptonshire, which offers a countryside experience to local people and beyond. The Park was founded in 1921 by Charles Wicksteed and offers over 25 rides, 281 acres of parkland, playgrounds, and walking trails, catering to all ages. The Park also hosts events including live entertainment and workshops, with venues available for weddings and parties. Entry to the parkland is free, making it an ideal destination for families and nature lovers to enjoy year-round.

Role Outline

Engaging with our local community is essential to the success of fundraising at Wicksteed Charitable Trust, ensuring that Wicksteed Park is here for future generations to enjoy. As Grants and Community Fundraiser you will work within our small, newly established Fundraising team delivering engagement activity to maximise income from the local community as well as researching and developing a Trusts and Foundations income pipeline.

The ideal candidate will have previous fundraising, trust fundraising experience or relevant transferable experience, with strong communication and relationship building skills.

This is a full-time position on a temporary contract for an initial period of two years, with potential to become a permanent position. Wicksteed Charitable Trusts operates a 40-hour working week, primarily based onsite. Consideration will be given to requests for flexible working.

Salary: £29,000 per annum

With thanks to the players, this role is initially funded under The National Lottery Heritage Fund Grant: Securing a Sustainable Future for the Home of Children's Play.

Key Role Responsibilities

Our values shape how we do things at Wicksteed Park. By using our values framework to define our job descriptions we can see how each role contributes to the Group’s success.

Value

Responsibility - Key Performance Area

Customer

· Research and identify new sources of funding to grow a pipeline of prospective trusts, foundations, and institutions.

· Write compelling applications and bespoke funding proposals to secure grants.

· Create and maintain grant systems, collate information, and write reports according to funders requirements.

· Ensure all supporter/donor/grantor approaches, contacts and donations are effectively recorded and thanked appropriately.

· Embrace the Trust’s mission to raise donations, grants, and other philanthropic funds to support the long-term sustainability of the Park.

· Support in creating and delivering a supporter journey and annual stewardship programme. Research, identify, approach, and manage new corporate community and individual contacts to secure short- and long-term partnerships.

.

Community

· Understand community-based fundraising trends.

· Actively promote customer events and drive supporter engagement with our heritage.

· Support team in delivering and attending events with a focus on supporter engagement and maximising fundraising.

· Develop networks with local supporters, suppliers, and contacts to benefit the organisation.

Collaboration

· Support the production and analysis of fundraising data to inform income targets and financial plans.

· Proactively work with teams across the organisation to support income generation and engagement.

· Use strong problem solving, organisational and planning skills to meet deadlines in a dynamic environment.

· Work closely with the marketing team to drive creativity and storytelling in fundraising strategies.

Creativity

· Champion innovation and continued improvement at a team level.

· Identify new sources of funding and sponsors.

· Listen to others and share ideas on improvements. Identify opportunities to implement changes to strengthen our vision and values.

· Work with the business to facilitate change. Manage and champion change in your work areas.

Reports to: Head of Fundraising

Person Specification

Essential

· Previous experience in a fundraising or grants role or other relevant transferable skills and experience.

· Highly effective communication and interpersonal skills with the ability to build strong relationships with donors, funders, local service providers and volunteers.

· Ability to work flexibly in line with the organisation’s requirements.

· Strong time management skills to work and thrive under pressure and maintain accuracy whilst meeting tight and relevant deadlines.

· Strong attention to detail with excellent organisational skills.

· Extensive knowledge of the Microsoft suite to include Excel skills.

Desirable

· Excellent communication skills to inspire supporters to bring the charitable cause to life.

· Ability to successfully adapt to changing demands and conditions within an environment of change and growth.

· Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters.

This role profile is not exhaustive and may be subject to change to meet the operational needs of the organisation.

The Role

This is an exciting and varied role that will draw on your experience in areas such as communications, project management, research, event planning and administration.

As an International Policy Assistant at the Law Society, you will play an important role in undertaking research and monitoring international developments affecting solicitors' international practice, with a particular focus on Europe and the Americas. 

Your research insights will provide valuable input into consultation papers and briefings, and you will be coordinating our communication outputs across information bulletins, our website and social media. You will be involved in organising events and other stakeholder engagement initiatives.

Another key aspect of this role will involve the International Policy Assistant liaising extensively with other professional bodies, government departments, solicitors and law firms, as well as working with our Media and Public Affairs teams to ensure a strong and consistent voice for the Law Society and its members.

What we're looking for

We are looking for someone who has demonstrable experience of delivering high quality administrative support, project management and communication skills along with a strong commitment and enthusiasm for administration and research.

Given the importance of research in this role, you should be able to conduct reliable and relevant research into complex issues with the ability to translate that research clearly and concisely in reports and policy papers.

To be successful in this role, you will require an understanding of legal practice and knowledge of the legal environment and the role of the legal profession in it, along with experience of working in a policy or business development environment.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working onsite), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply. 

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.