Business support manager jobs
We're looking for a kind, empathetic and resilient Team Leader to join our Young People Services in Bracknell.
£32,156.80 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support.
The working pattern for this role is: 8am-4pm, 12.30am-8.30pm and 9am-5pm
This is a fixed Term Contract
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.
Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:
- Employability
- Education
- Family stability
- Money management
- Resilience and well-being
We currently have 3 Social Mobility Coaches on the team. Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time. We anticipate that for the first twelve months of employment at least, this new Coach will have specific responsibility for building out our Employment offer.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
As CEO, you will work closely with our Board and Senior Leadership Team to shape a bold vision for Bolton CVS, ensuring our work remains innovative, inclusive, and impactful. You will enable trust, shared accountability, and collective ambition; strengthening our position as a catalyst for collaboration, equity, and social change.
From influencing policy to driving investment into the sector, your leadership will help organisations and individuals thrive. You will champion financial sustainability, nurture a values-driven culture, and enable colleagues to take ownership and deliver exceptional support.
As a trusted advocate, you will represent Bolton CVS and 10GM in strategic spaces and high-profile events, amplifying the voice of the VCSE sector and forging partnerships that unlock opportunity and resilience.
We're looking for someone who:
Leads with Energy: Brings dynamic, values-driven leadership that motivates teams and partners toward shared goals. Creates momentum and a culture of ambition and collaboration.
Thrives in the Fast Lane: Enjoys an evolving environment and embraces new challenges with enthusiasm, agility and resilience.
Adapts and Innovates: Translates strategic ambition into clear priorities and measurable outcomes that deliver lasting change. Anticipates future needs, embraces innovation, and leverages new approaches to strengthen organisational and sector-wide effectiveness and impact.
Celebrates Diversity: Promotes equity, diversity, inclusion and belonging. Builds an organisational culture where all voices are valued and shape decisions.
Connects Hearts and Minds: Builds authentic relationships with stakeholders, partners, and communities. Creates trust and shared purpose to unlock collaboration and collective impact.
Speaks the Language of Impact: Communicates with clarity and influence across diverse audiences. Articulates complex ideas in ways that inspire confidence, engagement, and action.
Navigates Complexity: Provides strategic leadership across internal operations and external partnerships. Balances organisational priorities with sector-wide opportunities to drive alignment, collaboration, and sustainable outcomes.
Leads Through Challenge: Provides confident, values-driven leadership in sensitive or high-pressure situations. Creates space for constructive dialogue, builds consensus, and transforms challenges into opportunities for growth and resilience.
Ready to Lead Boldly? If you’re prepared to bring vision, energy and influence to the table, this is your opportunity to strengthen the future of Bolton CVS, 10GM and the wider VCSE sector. As CEO, you’ll be at the heart of driving collaboration, championing equity, and unlocking potential, helping organisations and communities thrive. This isn’t just a role; it’s a chance to lead with purpose and make a lasting impact.
If you believe you can fulfil the role summary, we’d love to hear from you!
Please email a Supporting Statement which describes how you meet the things
listed in the ‘We’re looking for someone who:’ section, plus your CV (2 pages
max)
The client requests no contact from agencies or media sales.
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Sunday 4th January 2026 (midnight)
Interviews will take place: Tuesday 13th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.
MAIN PURPOSE OF JOB:
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs). To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both Owner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.
ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part time 3.5 days per week (26.25 hours)
Line Manager: Academic Principal
Team: Training / Training Administration
Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)
Salary: £24,524 per annum pro rata + benefits
Start date: As soon as possible
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity. The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.
Key Responsibilities
- Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
- Collaborate with senior management and other department heads to ensure compliance
- Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
- Serve as the point of contact for regulatory bodies and external auditors
- Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
- Use external student data systems – such as HESA / Salesforce
- Perform research to remain informed regarding higher educational and other compliance requirements
- Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
- Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
- Record findings accurately and follow up with senior management to ensure that issues are rectified
- Conduct investigations to discover the root cause of compliance problems when they arise
- Develop systems for data collection, tracking, managing and reporting
- As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
- Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
- Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
- Maintain records of all data processing activities within the College
- Conduct audits to ensure compliance and to address potential issues
- Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College.
- Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations
Qualifications and Skills
Essential
Educated to degree level
Excellent written and verbal communication skills, and ability to promote the college
Strong organisational skills and ability to meet tight deadlines
Ability to multi-task, use initiative and prioritise
Excellent attention to detail with proof-reading skills and decision-making capability
Familiarity with compliance tools and systems
High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint
Ability to interpret complex legal and regulatory documents such as contracts
Desirable
Experience in a legal, audit or risk management role
Project management skills, using project plans and trackers
HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems
Experience
Essential
Experience in a similar compliance role
A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.
Demonstrated proactive approaches to problem-solving
Expertise and knowledge of best practice in Compliance and GDPR
Succinct minute taking
Desirable
Experience in a compliance role in higher education or an academic institution
Aptitude and Values
Essential
Professional, approachable and sensitive to those of other cultures
A resourceful team-player, with the ability to also be extremely effective independently
Calm under pressure with proven ability to meet targets and deadlines
Able to work in a changing environment
A heart for Christian cross-cultural mission
High standard of integrity and ethics
Other Information
§ This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).
§ It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.
§ All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.
§ If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR
§ Applicants must have the right to work in the UK.
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days if on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.
We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.
We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.
To read more about the opportunity and our work, including how to apply, please download the full appointment brief.
If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.
Closing Date: 21 December 2025
People Beyond Profit Screening Conversations: 22 December - 6 January 2026
Woman’s Trust Panel Interviews:
· First Stage (online): 13 & 14 January 2026
· Second Stage (in-person): 22 January 2026
Please note:
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Location - West London. Hybrid role up to two days per week can be working from home. At least three days per week on site.
Reporting to Co-Heads of Casework
Hours - 35 hours per week Monday to Friday
We have two roles available - one is permanent and the other is a three year contract.
The post holder would be responsible for:
* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.
* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
* Attending appointments with guest occassionally when needed
* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.
* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.
* Attending meetings with the Casework team, external service providers and partner organisations when required.
* Collating statistics and outcome measurements of the casework servicce for both internal and external use.
* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)
* Managing a small casework budget
* Undertaking any other duties as required by the charity.
Person Specification
Essential:
* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
* Empathic attitude to homeless and vulnerably housed people
* Up to date knowledge of the welfare issues and legislation affecting homeless people
* Knowledge of relevant support services available to homeless people, particularly in West London
* Confident approach to and experience of, dealing with challenging behaviour
* Ability to maintain good relationships with colleagues and external service providers
* Highly organised with strong time management skills
* Ability to keep clear and up to date case records
* Experienced and competent in MS Office packages
* Ability to work independently and take the initiative to make important decisions.
* Flexible and supportive team member with excellent communication skills
* Ability to adhere to and implement Health & Safety, HR and operational policies
* Understanding of and commitment to Equal Opportunities
* For night shelter caseworkers, willingness to work a minimum of one evening per week
* This post will require an enhanced DBS check prior and during employment.
Desirable
* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers
Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters.
About the role
As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.
You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.
Your key responsibilities will include:
- Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
- Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
- People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
- Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
- Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
- Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies. Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.
To be the right person for this role, the requirements you will need to meet include:
- To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD.
- Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member.
- Experience of developing effective short and long term business and financial strategies.
- Managing complex budgets, financial modelling and projections.
- Experience of directing, leading and developing multi-disciplinary teams.
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
- In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
- In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
- Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
- Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
- Highly numerate with strong analytical and problem-solving skills.
- Ability to travel for work and/or work occasional unsocial hours if required.
Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.
You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!
Closing date and interview date
Closing date for completed applications is midnight Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
Please note we reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
No agencies please.
How to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
REF-225 504
Contract: 1.0 FTE (37.5 hours per week), permanent with 6-month probation period
Salary: £56,650-70,000 per annum, depending on experience
Location: Remote working, with option to use co-working space
Start Date: As soon as possible
Reports to: Executive Director
Please note: You must have the right to work in the UK.
How to Apply
Closing Date: 4th January 2026 (23:59 GMT)
To apply, please submit the following:
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Cover letter (maximum 2 pages)
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CV
Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, your application has not been successful on this occasion.
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
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Competitive salary with room for growth
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30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
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Employer pension contributions of 5% (above the national minimum)
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Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
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Remote working with option to use co-working space
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1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
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Opportunities for professional growth and development
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Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking a hands-on Financial Controller to lead our finance function during a period of sustained growth. The Financial Controller will work across Programme teams ensuring strong financial management and reporting to funding partners, maintain strong financial controls, ensure compliance with charity finance regulations, and provide accurate financial reporting to our Directors and Board of Trustees.
The Financial Controller will oversee the small finance team, including line management of a Finance Assistant and management of an external bookkeeper consultant. This team will be responsible for the majority of financial accounting, processing payroll, and accurate bookkeeping, for which the Financial Controller will be ultimately accountable.
The role includes managing restricted and unrestricted funds in accordance with funder requirements and programme needs, preparing statutory accounts for external audit, and overseeing payroll processing. This role reports directly to the Executive Director to prepare annual budgets and financial strategy, and works closely with the Board's Financial Development Committee to present its implementation.
The ideal candidate will be a qualified accountant with strong technical accounting skills, experience in charity finance, and a proven track record of effective financial management of a growing organisation. You should be comfortable both managing a small team and working hands-on when needed, building collaborative relationships across the organisation. You will need to be a multitasker with the ability to work at pace, and be willing to develop the finance function and best practices to enable the organisation to grow further.
Key Responsibilities
Financial Accounting and Reporting
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Oversee the maintenance of accurate financial records and bookkeeping in accordance with charity accounting standards (SORP)
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Prepare monthly management accounts including variance reporting and rolling forecasts
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Prepare annual statutory accounts and manage the annual independent audit process in its entirety
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Manage restricted and unrestricted funds in accordance with funder requirements
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Provide accurate and timely financial reporting to the Board of Trustees, Executive Director, and funding partners
Financial Operations
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Oversee day-to-day finance operations including payment processing, staff expenses, and cost allocation (including staff costs)
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Oversee monthly payroll using QuickBooks (led by Finance Assistant)
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Manage treasury functions including bank and cash management
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Oversee procurement of key assets such as IT equipment
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Cashflow management
Grant and Budget Management
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Support budget development for funding bids and proposals
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Monitor spend against grants and projects, working towards full cost recovery
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Prepare financial reports for donors and funding partners
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Lead annual budget-setting and forecasting processes in collaboration with the Board and Executive Director
Financial Systems and Controls
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Develop and maintain robust financial systems, processes, and controls
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Continuously improve finance processes and identify efficiencies
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Advise on financial governance and best practice
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Manage financial risks and opportunities (e.g., insurance, foreign exchange)
Team Management and Stakeholder Relations
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Line manage the Finance Assistant and oversee external bookkeeper consultant
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Build collaborative relationships across the organisation
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Manage relationships with key external stakeholders including banks, international transfer services, and audit partners
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Work closely with the Board's Financial Development Committee and BASIC's Treasurer
Please note: This list is not exhaustive. Other tasks may be required as they arise.
Person Specification
Essential Criteria:
- Qualified accountant (ACCA, CIMA, ACA or equivalent) or part-qualified with significant relevant experience
- Proven experience in a mid-level to senior finance role, with responsibility for financial accounting and reporting
- Experience managing restricted and unrestricted funds
- Experience preparing statutory accounts and managing audit processes
- Experience in a growing organisation, implementing and improving financial systems and controls
- Strong technical accounting skills and understanding of financial controls
- Excellent numeracy and attention to detail
- Proficiency with accounting software (experience with QuickBooks highly desirable)
- Strong Excel/spreadsheet skills
- Excellent communication skills, able to explain financial information to non-finance colleagues
- Highly organised with ability to manage multiple priorities and work to deadlines
- Proactive and solutions-oriented, with ability to work both independently and collaboratively
- Comfortable working hands-on when needed while also providing strategic oversight
- Ability to work at pace in a fast-growing organisation
- Commitment to BASIC's mission and values
Desirable Criteria:
- Experience in charity finance and understanding of charity accounting standards (SORP)
- Experience line managing finance staff
- Experience in an international organisation or with international funding
- Understanding of charity governance and regulatory requirements
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Camden, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 22nd January
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellence in gender equality and social inclusion. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.
We are seeking a Managing Director who will lead the next phase of SDDirect’s development, advancing the organisation’s influence and impact.
The Managing Director will report into the CEO of Plan International UK and the SDDirect Board, and will provide inspirational leadership to SDDirect’s talented and motivated executive and staff, ensuring the organisation continues to deliver excellent technical quality alongside sustainable commercial performance.
This role offers a unique opportunity for a dynamic, values-led and engaging leader, with drive, resilience and commercial acumen.A high level of commercial awareness combined with a social justice technical background, and a proven track record of successfully leading and managing a commercial enterprise, consultancy or similar organisation or unit in the international development sector, is highly preferable for this position.
For more information about the company, role and responsibilities, please find the full job description and person specification below.
How to Apply: Please click 'Redirect to recruiter' for details on how to apply for this position.
If you would like a confidential discussion about the role, please get in touch with Sue Griffiths, Managing Director, to arrange this. Contact details can be found in the job description.
The client requests no contact from agencies or media sales.
This is a very special role with huge potential for the right candidate to deliver transformational impact in our communities in Somerset.
The Opportunity
There is significant potential for growth, particularly through gifts in Wills, working in partnership with professional advisers and growing high-value fundraising. We’re also broadening our appeal to a wider range of donors and partners having launched our Collective Giving Funds, which offer a compelling way for anyone to give strategically to the causes and places they care about in Somerset
As our Philanthropy and Marketing Director you will be at the forefront of this ambition. We’re looking for a strategic leader who can balance vision with execution to deliver great results. You’ll need to be a credible, emotionally intelligent and authentic relationship builder, adept at building trust, genuinely passionate about our mission and have strong alignment with our values.
This senior leadership role also holds strategic responsibility for marketing and brand positioning, enabling us to unlock the full potential of philanthropy in Somerset to drive change in our communities. We’ve recently invested in the growth of our Philanthropy and Marketing Team, and have welcomed a specialist marketing Trustee on to our Board.
We’re looking for an experienced and inclusive manager, confident at providing a balance of coaching and mentoring to help our talented team to develop and shine. And as an active and engaged member of our Senior Leadership Team, you’ll share our passion for continuous improvement, help to drive organisational growth and development, and provide expert advice and guidance to our Board of Trustees.
The impact we make as a charity is achieved largely through our funding programmes. You must have an appreciation of the role that community-led charities and groups play in creating positive change locally. And the role we, as a place-based funder, can play to support that work. You do not, however, need experience of working for a funder previously.
Download the recruitment pack to see the roles full responsibilities and required skills, knowledge and experience.
About Somerset Community Foundation
Somerset Community Foundation (SCF) (charity no.1094446) is a grant-making charity that helps build strong communities where everyone can thrive. We do this by funding local charities and facilitating local giving.
We provide simple, rewarding and impactful ways for donors to give locally, guided by research and our unrivalled local knowledge.
For small, local charities, community groups and social enterprises, we provide vital funding and support to help their organisations flourish. We raise and distribute between £4 million and £5 million of funding to local groups every year. We’re also building an endowment for long-term investment into our communities, which is currently valued at around £11 million.
By inspiring local giving and funding social action, we support local communities to drive change and realise their dreams.
SCF is part of a network of 47 Community Foundations operating throughout the UK. Together we are one of the largest funders of communities across the nation.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, a respected and established international charity supporting programmes across Africa; seeks a qualified and experienced senior finance professional to provide strategic financial leadership, maintain robust systems, controls, and donor compliance across the organisation. The Director of Finance is responsible for organisational financial strategy, budgeting, reporting, external audits, risk management, and supporting programme delivery through high-quality financial oversight.This hands-on role requires the Director of Finance to execute daily tasks as well as overseeing, and mentoring, others within the team to undertake what is required.
Key responsibilities
Strategic Leadership & Financial Planning
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Lead the organisation’s financial strategy ensuring sustainability and alignment with mission and organisational priorities.
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Advise the CEO and Board on financial performance, risk, and scenario planning.
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Develop long-term financial models and cashflow forecasts.
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Provide financial insight to strategic decisions, business cases, growth opportunities, and operational planning.
Financial Management & Control
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Oversee and execute specific tasks relating to financial operations including accounting, treasury, cash management, payroll, and banking.
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Ensure monthly, quarterly, and annual financial closes are accurate and timely.
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Maintain and strengthen internal financial controls across central team and country/project operations.
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Implement efficient systems and processes to support a lean but compliant financial environment.
Budgeting & Organisational Performance
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Lead the annual budgeting process
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Monitor budget performance, variances, and financial KPIs, providing clear analysis for senior leadership.
Donor Finance & Grant Compliance
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Oversee donor grant finance, ensuring compliance with institutional donor restrictions and requirements.
Audit & Assurance
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Lead the annual organisational audit: prepare schedules, financial statements, and required disclosures.
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Ensure compliance with charity accounting standards (SORP)
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Oversee financial donor audits, ensuring timely, accurate responses and evidence.
Risk Management
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Contribute to the organisational risk register by recording and presenting on financial risks to the Board and Finance and Audit Committee.
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Implement financial due diligence for donors, suppliers, and country operations as required to meet organisation and donor policies.
Oversight of International Operations
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Ensure strong financial management of new country programmes creating and reviewing and renewing policies as required.
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Support the development or review of financial systems, capacity, and reporting in relation to new country expansion work.
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Oversee financial arrangements for countries where the INGO has no legal entity, including fiscal hosts, secondee payments, and contract structures.
Leadership, Management & Culture
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Lead, mentor, and develop the finance team to achieve operational excellence.
Person Specification
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Worked as a Finance Director or as a Head of Finance (with autonomy of decision making and board reporting duties)
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Strong understanding of charity accounting standards and regulatory requirements.
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Senior-level finance experience in an INGO, charity, or multi-country organisation (preferably with operations in the Global South)
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Fully qualified accountant (ACCA, CIMA, ACA, CPA or equivalent).
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Demonstrable experience with institutional donor compliance.
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Experience leading annual audits and preparing financial statements.
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Strong leadership and team management skills, including developing staff.
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Strong budgeting, forecasting, and financial analysis skills.
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Experience managing multi-currency environments and international financial operations.
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Ability to communicate financial information clearly to non-finance staff, senior leaders, and Boards.








