Business support office manager jobs in barking and dagenham, greater london
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
View complete job description at the provided link
About the Organisation:
A dedicated membership charity committed. They strive to make a meaningful difference through their programmes and initiatives. A flexible workplace with hybrid working in place - 1 day per week in the office.
Role Overview:
Our client is seeking an experienced Finance Manager to oversee their financial operations, ensuring accuracy and compliance.Key Responsibilities:
- Implement and supervise internal financial systems.
- Manage accounts receivable and payable.
- Prepare and present financial reports.
- Lead audit processes and liaise with external auditors.
- Ensure legal compliance in financial management.
- Propose solutions to financial risks.
- Supervise the accounting team.
- Prepare payroll, VAT returns, and HMRC processes.
- Manage supplier payments and statutory accounts.
- Drive continuous improvement in accounting practices.
- Manage bank accounts and cash reconciliation.
- Support subsidiary managers with financial reporting.
- Supervising (not managing) a small team.
The Ideal Candidate:
- Qualified or part-qualified accountant.
- Proficient in financial software and Excel.
- Strong communication and organisational skills.
- Experience managing subsidiaries and preparing VAT returns.
Desirable:
- Experience in systems implementation and charity accounts.
What's in it for you:
- 25 days holiday plus bank holidays.
- 6% pension contribution (employee contributes 2%).
- Potential for a performance-based bonus (not guaranteed).
- Be part of a passionate team .
- Competitive salary and benefits.
- Opportunities for professional growth.
- Hybrid working with 1 day per week in the office (can work more days in the office if preferred)
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are seeking an experienced HR Manager to join the team here at Brixton House to provide expertise in employment related issues, and spearhead best practice and due process. If you are a clear and confident communicator with substantial experience in managing change, we'd love to hear from you.
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
- Always be welcoming to our international community
- Be radical and progressive in our thinking and activities
- Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
- Most importantly, always celebrate our unique identity and growing accomplishments
HR Manger Requirements:
- Level 5 CIPD qualified
- Proven HR generalist looking for their next big challenge.
- Computer literate including proficiency in Microsoft Office and Excel.
- Clear and confident communicator
- Keen attention to detail.
- Ability to plan, organise and manage own workload.
- Ability to support the implementation of equal opportunities, covering race, culture, religion, sexuality, gender and all other protected characteristics.
- Substantial experience in managing change and implementing new initiatives
Please upload your CV and Cover letter, no more than two sides of A4, addressing how you meet the Job Description and Person Specification by the closing date.
Closing Date: 14 May 2025
Interview Date: W/C 19 May 2025
Location: Brixton
Contract Type: Permanent
Hours: Part time, 32 hours per week
Salary: £40,000 (£32,000 pro rata)
Benefits:
- Flexible and hybrid working (minimum 3 days in the office)
- Edenred Staff Discounts,
- Eyetest Vouchers,
- Cycle2work Scheme,
- Employee Assistance Programme
You may also have experience in the following: HR Business Partner, HR Generalist, HR Manager, HRBP, HR Office, Human Resources, L&D Advisor, Learning & Development, Training Manager, Training Advisor, Recruitment, Retention, etc.
REF-221 246
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
*CAMPAIGN & PROGRAMME MANAGER*
About us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare.
And it’s worked. Thanks to the dedication of our members, early years is now one of the top six priorities for the new government’s Plan for Change, but our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:
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every child can access high-quality education and care that their parents can afford and that will support them to thrive
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every provider is funded fairly for the places they offer
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every early years professional is rewarded and recognised for the skilled work they do
This year we launch a new three-year programme to achieve one of those key aims – raising the status of the early education profession, and we need a Campaign & Programme Manager to help us drive that work.
About the role
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Hours: 30 hours (4 days per week). Some out-of-hours work may be required for which TOIL will be given.
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Duration: Two-year contract with possible extension subject to funding.
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Location: Homeworking, but within easy reach of London
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Salary: £48,000 per annum FTE (£38,400 pro-rata)
Although we work remotely with a team that is spread nationwide, this role does require someone based in or close to London in order to deliver our Westminster programme of activities.
We work flexibly and it won’t come as a surprise to you that we understand the challenge of caring commitments. We trust you to manage your time, but we do expect that most of your hours are worked during standard office hours so that we can collaborate as a team and engage with our coalition partners. Our core working day is a Thursday. As a fully remote team this helps us to stay in touch and connect.
This role is initially offered on a two-year fixed term basis which we expect to renew in line with funding and is offered at four days per week. If you have a preferred working pattern, please speak to us and we would be happy to see if we can make it work.
The Coalition has experienced significant growth over the last two years and with early years firmly on the political agenda, we expect this to continue. Our hope is that this role will evolve and the successful candidate will continue to progress within this growing and impactful organisation.
For the last two years, the Coalition has been incubated by the Women’s Budget Group, the UK’s leading feminist economic think tank. Our growth means that we are now ready to spin out into a separate and independent legal entity. That means that your employment contract will initially be with WBG on behalf of the Coalition but will then transfer across to the newly constituted organisation. This won’t change your role, your terms or your pay, but we want to tell you now. We are happy to answer questions at interview about that.
What you can expect to be doing
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Whilst the coalition currently has almost 40 core member organisations who shape our policy and lead on our shared campaigns, we are looking to grow our network of supporter organisations – these are partners who share our belief in the value of early education and childcare even if they do not work directly in early years policy. The Campaign & Programme Manager will lead a new project to identify, onboard, engage and grow this supporter network, ensuring they remain up to date with the latest research produced by the Coalition and its partners.
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Managing the progress of this exciting yet complex programme, ensuring research partners are staying connected and all programme outputs feed into our overarching aims. This will include coordinating update meetings for programme partners and ensuring that we stay on track and meet our aims.
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With the support of the Head of Advocacy and our external comms partner, develop a new narrative to raise the profile of the early education workforce and deliver a series of campaign moments across paid, earned and owned media to support this work.
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Deliver ongoing comms and campaign projects designed to grow the coalition’s profile across a range of stakeholders.
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Analyse and scope political developments related to the early education and childcare workforce, identifying opportunities to engage and influence.
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Support the organisation of Coalition in person and online events.
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Engage collaboratively with Coalition members to coordinate and amplify their collective and individual voices and work.
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Support with the creation, writing and publication of communication materials including blogs, case studies, press releases and research reports.
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Work with our research partners to drive the aims of the programme.
About you
You will be creative, resourceful and highly effective at building relationships across a wide range of stakeholders. Above all else, you’ll be as passionate as our members about the opportunity that the early years holds for children, families and wider society.
You will play a pivotal role in driving the aims of our new programme, with responsibility for ensuring all elements of this complex programme are working in unison. You'll also be delivering campaign moments that raise the status of early educators while amplifying our emerging research from this programme, and activating new messaging and narratives.
With the support of our Head of Advocacy & Communications, you will grow our network of supporters, securing the backing of organisations from across civil society, the business community and the public sector for our shared aims.
Ideally you will have a good working knowledge of the challenges facing the sector and a good understanding of key influencers in this space including think tanks, MPs and journalists.
You will be a confident communicator with strong writing skills and an eye for detail. The right candidate will be comfortable working in a small team where we all muck-in and benefit from each other’s skills.
Person specification
Essential
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Strong background in advocacy and campaigns.
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Experience of managing research/advocacy programmes with multiple stakeholders.
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Good at building and nurturing relationships at all levels of seniority.
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Experience of working in a fast-paced campaign environment or working on high-profile campaigns that have had good cut-through.
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Excellent knowledge of both the media and political landscapes.
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Ability to write compelling, high-quality content for various audiences.
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Comfortable with remote-working with the ability to self-manage when necessary.
Desirable
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Good understanding of the complexities and challenges facing the early education and childcare sector.
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Experience of working on employment-related issues or with other public sector/education workforces.
The application process
Please apply with CV and cover letter by the listed closing date. No agencies please. We use anonymous recruitment.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We can only consider applicants with the right to work in the UK.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Closing date for applications: 9am, 19th May
Interviews: W/c 26th May
Start date: ASAP
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependant on experience
What is the Head of Product?
The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.
The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.
The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.
Responsibilities include:
- Define and communicate a product vision that aligns with strategic healthcare objectives.
- Lead the development, launch, and continuous improvement of digital solutions.
- Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
- Partner with internal and external teams to ensure alignment and adoption of digital products.
- Develop, motivate, and mentor a cross-functional team of product owners.
- Lead user research and leverage health industry trends and emerging technologies.
- Use data analytics to monitor performance and derive actionable insights.
- Provide clear reporting on product progress and outcomes to key stakeholders.
- Work with stakeholders to understand strategies and lead the development of digital roadmaps.
- Stay updated with health industry and technology innovations.
- Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
- Support demand management and technical project management to ensure successful delivery of digital products and enhancements.
What we’re looking for:
- Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
- Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
- Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
- User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
- Proven leadership of cross-functional teams, with hands-on capability when needed.
- Experienced line manager with a focus on coaching, performance management, and team development.
- Strategic and analytical thinker with a passion for innovation and problem solving.
- Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
- Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
- Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
- Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
- Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
- Willingness to work flexibly, including occasional weekends and national travel.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Are you a proactive and creative Marketeer with significant, demonstrable experience of drafting and delivering effective consumer marketing strategies for a visitor attraction or a high-profile organisation?
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692, is seeking a Marketing Manager to help raise public awareness and support for the organisation, including increasing footfall to our year-round site tours and events programme, to help meet its core objectives.
The successful candidate will have a strategic mindset and proven experience of managing impactful multi-channel campaigns for a respected national institution, ideally in the cultural, charity, military or public sectors. You'll be responsible for marketing a wide range of projects including the recently opened Soane Stable Yard, which is open to the public 7 days a week, working with our partners to promote the Chelsea Heritage Quarter, and further afield with the launch of our Veterans' Outreach programme.
We're looking for:
We are looking for a proactive and creative marketing professional with at least five years’ experience marketing key initiatives for a recognised public institution or national brand. You’ll be hands-on, and equally comfortable planning campaigns and creating content yourself, with an excellent editorial eye across our different channels and a strong understanding of what drives public engagement.
You must be:
- A proactive strategist and executor, who is experienced in marketing a wide range of projects including ideally events to the public.
- Skilled in creating compelling marketing content across our owned channels.
- Experience of delivering effective advertising campaigns including liaising with suppliers, designers, photographers etc.
- An experienced marketeer - and experience of working in a cultural, charity, military or public organisation would be particularly desirable.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office. Hybrid working 2-3 days in the office. Travel to London when required.
Interviews: 20th and 21st May over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust as our new Principal Giving Manager and play a pivotal role in our 50th Anniversary Campaign and our ambition to raise £150 million, shaping the future of youth empowerment. With an annual target of £500k+, you’ll secure transformational gifts from high-value donors, pitch milestone projects such as our endowment, and lead proposals that bring powerful change to life.
You’ll be part of a dynamic and passionate Philanthropy team that thrives on collaboration, big ideas, and meaningful relationships. This is more than fundraising - it’s about connecting visionary supporters with opportunities that truly make a difference. If you’re strategic, persuasive, and driven by purpose, with a track record of securing transformational gifts, this is your chance to leave a legacy for generations to come.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Principal Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Principal Giving Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3491
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Advocacy Manager
Location – Remote from the UK with regular travel to Manchester and London
Starting Salary - £40,416 per annum (plus contributory pension)
MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict.
We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team. This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.
You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.
The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.
The role will involve travel in the UK and Internationally.
What you can expect in return:
· Competitive salary
· 25 days annual leave per year, plus public holidays.
· Company pension (matching at 5%
· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.
Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:
1. Up-to-date CV
2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.
3. Completed Candidate Profile Form
Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.
Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.
Key responsibilities
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Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.
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Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities e.g. building on our youth participation practices.
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Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.
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Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.
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Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.
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Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.
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Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.
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Support the maintenance and development of partnerships and new funding opportunities to enhance the charity’s grant-making capacity, including the IVAR community .
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Stay informed about trends in youth work and funding, sharing insights to shape the charity’s approach.
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Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.
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Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.
Experience we're after
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Previous line management experience and a proven track record of successfully leading a grants function in a previous role.
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Experience in grant-making, funding management, or a related role within the charity sector.
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Strong understanding of youth sector challenges and the role of funding in strengthening organisations.
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Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.
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Analytical skills to assess funding applications and evaluate impact.
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Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.
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Financially numerate with the ability to set and manage budgets.
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Knowledge of funding compliance, financial reporting, GDPR and charity governance
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Proactive, collaborative and solution focused.
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Commitment to equity, diversity, and inclusion in grant-making practices.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 12th May at 11:59PM (midnight)
Provisional Interview Date: Friday 23rd May
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Foundations Executive.
This role will build and nurture relationships with UK-based trusts and foundations. You will have individual responsibility of taking care of a portfolio of predominantly four and five-figure donors. You will be responsible for embedding these important ongoing donors into the UNICEF UK family, and actively seeking out and identifying new potential donors.[UA1] [GG2]
You will already be experienced in successfully raising funds from trusts, foundations, major donors, and/or other supporters. We are also open to candidates with transferable skills that are relevant to the role, such as strong written and verbal communication skills. Experience of using research mechanisms and producing good quality communication for high value donors is highly desirable.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 19 May 2025,
1st Interview date: Tuesday 3 June 2025, via video conferencing (MS Teams).
2nd Interview date: Wednesday 18 June 2025, in person at UNICEF UK office.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working of office and working from home
Ref: GBM-251
Are you an influential, proactive and collaborative individual who wants to be an integral part of a highly successful team securing funding to deliver services that help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future? Do you have excellent bid or project management skills with outstanding written communication, and want to use these skills to make an impact?
If so, St Giles is looking for a Senior Grants and Bid Manager to play a key part in our successful Statutory Fundraising Team, including line managing the Grants and Bids Manager and Grants and Bids Coordinator and ensuring submitted bids are in line with commissioner requirements and St Giles Trust’s strategic objectives.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will provide effective management to a team to ensure all bids/applications are submitted to commissioner requirements, are high quality and in line with St Giles Trust’s strategic objectives, as well as coaching the team to develop their bid writing and bid management skills. You will also oversee the project management of funding applications/bids, including bid writing, and to maintain a pipeline of opportunities to plan appropriately for upcoming work and assign team resource.
We will count on you to identify and successfully bring in new funding opportunities that align with organisational strategic objectives, take the lead on information management and record keeping – ensuring systems and processes are updated and used effectively, whilst also updating the Fundraising Management Team with strategic developments in funding opportunities, e.g. emerging funding areas.
What we are looking for
- Proven record of successfully winning £500k+ income opportunities
- Experience of successful project or bid management
- Sound knowledge of SGT’s key funding streams and funding bodies
- Knowledge of producing budgets and understanding of full cost recovery pricing
- Excellent communication and writing skills, with the ability to write compelling bids and funding proposals/applications
- Excellent project and bid management skills
- The ability to assign work across a team and monitor workloads
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 09th May 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Philanthropy Key Relationships Manager
We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.
Position: Key Relationships Manager
Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London.
Hours: Full-time
Salary: £37,000 to £41,000 per annum
Contract: Permanent
Closing Date: 11 May 2025
The Role
With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.
About You
You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.
With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.
You will have:
• Evidence of strong influencing and negotiating skills
• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project
• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level
• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales
• The ability to confidently present to and communicate with a wide range of stakeholders
• An understanding of what drives and motivates potential and existing Christian supporters
If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Communications Manager
Salary: up to £45k
Term: Permanent
Line manager: Head of Policy and Advocacy
Background:
Our vision is a world where data is at the heart of understanding and decision-making
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.
The membership of the Royal Statistical Society (RSS) constitutes a preeminent source of statistical expertise. Members work with RSS staff to support our work across areas such as policy development, education, training, statistical communication, and statistical literacy. Communicating what we do is important to ensure that our work has impact, and that our members are informed.
Job Purpose:
The main purpose of this role is to lead and coordinate communications activities across the Society’s policy and external affairs activities, ensuring that our work is communicated strategically and visible to appropriate audiences.
Key responsibilities:
Understanding opportunities and the changing external environment
- Develop our understanding of the preferences and needs of our key internal and external audiences to better align our policy and external affairs communications to those preferences and needs.
- Monitor and respond to emerging trends to ensure our communications channels and content for policy and external affairs remain timely and relevant.
- Build a network of key contacts across critical and adjacent organisations to maximise potential routes into influencing decision-making and make the best use of resources through collaborative working.
Development of strategies and plans
- Lead on strategic communication of the Society’s campaign priorities
- Contribute to the development of the Society’s communications strategy across media, social media and communications planning.
- Work closely with colleagues across the organisation to maximise the communications value of the Society’s key policy and external affairs outputs and activities.
- Contribute to costed plans for communications campaigns that meet key strategic goals and include monitoring for impact.
Media relations
- Lead on the Society’s media relations work – proactively identify and exploit appropriate media opportunities to promote campaign priorities, drafting media statements and managing launches and announcements.
- Develop and maintain relationships with journalists across our key topic areas and respond to press queries.
- Expertly advise, assist and brief the Society’s key spokespeople in respect of media relations issues and opportunities.
- Manage, and develop the Society’s statistical ambassador scheme, supporting individuals and ensuring we have a pipeline of spokespeople that reflects the diversity of the data professions.
Content creation and editorial
- Develop communications content including blogs, press statements, posts and thought pieces to communicate our campaigns and policy work.
- Contribute to the operation of the Society’s social media accounts, working with wider staff to ensure we are reflecting the breadth of the Society’s activities across the various platforms.
- Produce write-ups of events and roundtables.
External affairs
- Work with the CEO and Head of Policy and Advocacy to identify and develop relationships with external stakeholders, both UK-based and international and across government, civil society, academia and business, acting as a convenor, trusted advisor and critical friend.
- Lead on the Society’s statistical excellence awards programme, including developing and maintaining relationships with awards sponsors to ensure the awards are both impactful and financially sustainable.
- Lead on the planning and delivery of policy focused events
- Support the publication, launch and dissemination of relevant outputs across the policy team, and work with colleagues to ensure relevant and timely and communication of policy positions to support policy and advocacy objectives.
- Maintain a database of relevant stakeholders.
Management
- Monitor and report on progress and performance against targets.
- Project manage campaigns, external affairs and communications activities, ensuring that work is appropriate, of high quality, and sufficient volume to maintain presence and reputation.
- Manage the budget for the communications function.
Interfaces with other teams and groups
- Contribute to a cross-RSS communications group to share comms plans and outputs and identify opportunities for synergy and collaboration.
- Provide support to key Society groups, for example the Campaigns Advisory Group.
- Work with staff responsible for business development to pursue sponsorship opportunities where appropriate.
- Engage with teams across the organisation to identify comms opportunities to advance our campaign priorities.
Person Specification
- Significant relevant experience in media relations and external affairs
- Excellent written / oral communication skills, including writing, editing, sub-editing and proofreading
- Excellent organisation, project and budget management skills
- Ability to work effectively, managing multiple projects and deadlines and reprioritising and achieving results in a changing environment.
- Ability to work on own initiative, escalating issues where appropriate.
- Experience organising events in a policy context
- Strong interpersonal skills: ability to persuade, inspire, influence, achieve results through others.
- Collaborative team worker: proven ability to work efficiently and effectively with colleagues, committees, volunteers, and people with a wide range of perspectives, and to foster consensus.
- Ability to establish and develop an extensive network of external contacts in the industry.
- Work closely with members of the Society who provide expert support on a voluntary basis including the President and Vice-President for External Affairs.
Desirable
- Interest in or experience of statistics, research, or other aspects of the Society’s work
- Familiarity with developments within data science, statistics, machine learning, AI and related subject areas.
- Experience working with volunteers.
- Scientific background or experience.
Working for the RSS
Pension and benefits
Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location
The RSS office is in central London. We offer flexible working arrangements, and this is a hybrid role with a minimum two days a week working in the office. In person attendance for certain meeting is required, including all-staff / team meetings and governance / committee meetings that take place in person. Limited travel within the UK and internationally may be required.
Working hours
35 per week full-time. Applications for job shares, part-time and flexible working will also be considered. The post-holder will be the point of contact for any out-of-office hours press queries.
Holidays
25 days per annum, plus bank holidays and an additional shut down between Christmas and New Year.
Probation
This post is subject to a six-month probation period.
How to apply:
Applications should be sent to via email and be in the form of a supporting statement telling us:
- Why you should be considered for the role and how it fits with your career
- How your skills and experience align with the person specification
Please also send us your CV.
Note that applications by CV-only will not be considered. We may arrange interviews before the deadline has passed. Any questions about the role should also be sent via email. If you are interested in applying but cannot do so until nearer the deadline, please email us to register your interest.
Applications should be in the form of a supporting statement telling us:
- Why you should be considered for the role and how it fits with your career
- How your skills and experience align with the person specification .
Please also send us your CV. Applications by CV-only will not be considered. Any questions about the role should be directed to the email address referred to on our jobs board. If you are interested in applying but cannot do so until nearer the deadline, please email us to register your interest.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £51,000 - £56,000 per annum
Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.
Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.
About the role
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.
The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.
What you’ll be doing
- Support the head of team by developing a strategic insight research plan.
- Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
- Establish a user insight capability in line with good practice and mature this capability over time.
- In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
- Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
- Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
- Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
- Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
- Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
- Ensure all research carried out by the function meets GDPR requirements.
- Line-manage and develop your line-report(s).
- Be ‘hands on’ as necessary, by leading and delivering research personally.
What will make you great in this role?
The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.
Your experience
Must haves:
- Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
- Ability to design and develop research programmes and have highly developed analytical skills.
- Highly developed ability to work collaboratively with other teams across the organisation.
- Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
- Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
- Experience managing research projects or commissioning external consultants.
- Strong project management skills and the ability to balance multiple priorities.
- Line and/or team management experience.
We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.
Nice to haves
- Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
- Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
- Proven quantitative and qualitative research skills and familiarity with working with large datasets.
Reporting lines and relationships
Reports to: Head of Insight and Evaluation.
Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.
Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.
Extra Information
- The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
- We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office.
We are building a future where all disabled people have the transport options to make the journeys they choose.
