Business support officer jobs in hackney, greater london
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click on the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
We are looking for a Head of Data and Insight who will shape and lead the charity’s data strategy, developing a comprehensive framework that maximises the impact of data and insight in driving the charity’s mission. You’ll take a collaborative, innovative approach to ensure the data and insights function is aligned with the charity’s goals and future growth.
You will lead and inspire high-performing teams of data professionals, cultivating a culture of innovation and development. This will enable the delivery of valuable insights that support improved decision-making throughout the charity.
What you’ll do
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Work closely with the AD of DDaT to design and deliver a strategy for Data & Insight that aligns with the charity’s long-term objectives, enhancing decision-making, efficiency, and scalability.
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Lead Data & Insight teams to align with Parkinson's UK goals, develop team members to create collaborative, high performing teams and monitor performance, rooted in the needs of our customers.
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Provide leadership in the development of the charity’s data infrastructure and analytical capabilities, ensuring data-driven decisions at all levels of the organisation.
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Collaborate across the charity to identify key business requirements and provide actionable insights that drive performance and support strategic objectives.
What you’ll bring
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Proven experience in leading data and insight teams, preferably within a charity or non-profit sector.
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Strong background in developing data strategies, with the ability to create and implement innovative approaches to data management and analysis.
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Exceptional leadership skills, with a proven ability to build, manage, and motivate a high-performing, cross-functional team.
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A collaborative mindset with experience in building strong relationships across teams and departments.
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Excellent communication and stakeholder management skills, able to translate complex data into actionable insights for senior leadership and teams.
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and supporting statement demonstrating how you meet the criteria marked with an ‘A’ of the ‘what you’ll bring’ section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Your New Organisation
This is a fantastic opportunity to join a well-established group of primary schools based in central London. The organisation operates under a collaborative leadership model and serves a diverse urban community. With a combined income of approximately £10 million, the schools are committed to delivering high-quality education and continuous improvement. This role is being advertised by a recruitment agency on behalf of the organisation, which remains confidential at this stage.
The Role: Director of Finance
As Director of Finance, you will report directly to the Executive Headteacher and work closely with senior leaders, governors, and local authorities. You'll play a key role in shaping the financial strategy and ensuring the long-term sustainability of the schools.
Key Responsibilities:
- Lead strategic and operational financial management across the group
- Develop and implement financial strategies aligned with educational priorities
- Attend senior leadership and governor meetings, ensuring robust governance and transparency
- Manage annual budgets, forecasting, payroll, statutory returns, and procurement
- Ensure financial compliance, value for money, and effective risk management
- Support income generation through fundraising, lettings, and other initiatives
- Contribute to staffing structure reviews and workforce planning in collaboration with HR
- Maintain secure and compliant financial and personnel records
The Person
We're looking for a values-driven finance professional who is passionate about making a difference in education.
You will bring:
- Proven experience in financial leadership, ideally within education or the public sector
- Strong knowledge of financial compliance, statutory regulations, and HR processes
- Strategic thinking with a hands-on, detail-oriented approach
- Excellent communication, collaboration, and decision-making skills
- A commitment to integrity, transparency, and improving outcomes for children
What's In It for You?
Salary: £60,000 - £70,000 per annum
Pension: Access to the Local Government Pension Scheme (LGPS)
Job Security: Permanent role following a one-term trial period
Professional Growth: Work across multiple schools with a supportive leadership team
Impact: Play a key role in shaping the future of education in central London
Location: This is an office-based role located in WC1, central London.
Opportunity to work term time only if preferred but this is optional.
What to Do Now
If you're ready to take the next step in your finance leadership career, we'd love to hear from you.
Click "Apply Now" to submit your CV.
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Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll lead the development and execution of the charity’s technology strategy, including the digital product experience and infrastructure. You’ll ensure seamless integration of technology services with user-centered design practices to deliver transformative solutions.
As a leader you will drive innovation, manage cross-functional teams, and maintain a strong focus on improving the user experience for both internal teams and those we serve, ensuring impactful and scalable outcomes.
What you’ll do
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Work closely with the Associate Director of Data, Digital and Technology to develop and implement:
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the technology and digital experience strategies, ensuring alignment with the charity’s overall mission and strategic objectives.
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a comprehensive technical roadmap, ensuring the charity’s infrastructure and digital platforms are scalable, secure, and aligned with long-term strategic needs.
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Lead and develop the team to align with Parkinson's UK goals, monitor performance and foster cross-department collaboration.
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Drive the transformation of the technology service desk, ensuring excellent customer service and an enhanced user experience for staff, volunteers, and people with Parkinson’s.
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Ensure the charity’s infrastructure is secure, scalable, resilient, and aligned with the long-term technology vision, while supporting business continuity and cyber resilience strategies.
What you’ll bring
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Demonstrable experience of driving tech-enabled organisational transformation programmes as a Head of Technology or similar.
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Extensive experience in leading technology and digital infrastructure modernisation initiatives, and managing complex technology projects, ensuring they are delivered on time, within budget, and with measurable impact.
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Strong leadership skills with a track record of developing and motivating high-performing, self-managing teams in both digital product and technology services
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Expertise in user-centered design, agile frameworks, and digital product management, with experience in using tools such as Jira, Confluence, and GA4.
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and supporting statement demonstrating how you meet the criteria marked with an ‘A’ of the ‘what you’ll bring’ section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia
JOB SUMMARY:
To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.
Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately.
MAIN TASKS AND RESPONSIBILITIES
Financial Planning
1. Active participation in drafting IMC UK annual budget for board of Trustees approval.
2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:
2.1. Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.
2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.
2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:
- Movement on IMC UK costs vs IMC costs
- Breakdown of fixed costs vs variable costs under IMC UK pipeline
- New positions projected and salary costs allocations;
- Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;
- Work with SFD to ensure IMC UK SMT approval on service fees is obtained;
Financial Control
3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:
3.1. Monthly reconciliation of payroll data,
3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;
4. Internal Control & Regulations. Ensure that all relevant procedures are maintained in relation to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.
4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial, approval and allocation processes.
4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.
5. Banking & Cash Projections. To monitor and update the Finance Director on
5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;
5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;
5.3 intercompany settlements are reviewed and undertaken on a timely manner
5.4 Summary of bank charges by IMC UK bankers are monitored on a regular basis;
6. FOREX.
6.1. Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis.
6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;
7. Payroll.
7.1 Staff Cost projections. Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.
7.2. Posting monthly payroll costs to the ledgers.
7.3. Regular monthly payroll reconciliation with differences shared with SFD.
8. Pensions. –
8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR.
8.2 Ensure appropriate and timely pensions contributions are made to pension provider.
9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received; For new appeals request for finance codes from IMC Finance team.
Financial Reporting
10. Monthly SMT report. Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams. The following reports are reviewed to prepare the monthly reports:
• Summary pipeline report
• Shortfall Reports
• DR GR Reports
• Summary of cash inflow in IMC UK bank accounts fortnightly;
• Intercompany balance
• Services fees
11. Quarterly Management Accounts. Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:
11.1. Valid variance analysis with input from operations and International Finance team
11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;
11.3. Summary of key events affecting the figures reported;
12. Assets –
12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;
12.2 VfM is achieved through competitive bidding process
Statutory Audit
13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:
13.1 assist with drafting of the financial statements for audit;
13.2 analysing and reconciling the underlying reports for the audit preparations;
13.3 Create audit file with back-up transaction details;
1. 13.4 Liaise with other corporate offices to provide inputs;
Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.
MINIMUM QUALIFICATIONS
• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.
• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment
• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team;
• Experience of working in a similar multi- HQ set-up an advantage.
• Ability to actively influence day to day decisions, shaping strategy and the direction of the business
• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations
• Proven track record of change management and influencing the organization
• Ability and willingness to undertake routine administrative tasks
• Ability to develop effective working relationships at all levels internally and externally
• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms
• Strong analytical skills and a commercial outlook
• Ability to prioritise work, meet deadlines and work calmly under pressure
• Accounting for payroll and pensions experience
• Ability to travel on business trip if required
The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.
AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.
The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).
We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.
Job Summary
The purpose of this role is to provide sound financial management for the Association and CET through:
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Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission
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Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors
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Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets
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Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role
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Oversight and implementation of robust financial systems, policies, and procedures
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Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
Main Duties
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Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting
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Oversee invoice generation and debt recovery processes
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Process payments and staff expenses for authorisation
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Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders
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Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed
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Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer
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Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers
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Attend AfCE and CET Board meetings
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Fulfil company secretarial duties, including:
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Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission
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Filing changes in Trustees/Directors
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Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required
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Negotiate and implement insurance policies including:
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General insurance
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Cyber security
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Life assurance
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Staff sickness policy
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Trustees’ liability
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Conference insurance
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Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes
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Review VAT returns for accuracy before submission to HMRC
Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.
Person Specification
Personal Qualities
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Self-disciplined, organised, proactive and self-motivating
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Logical and methodical approach to finance and administration
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Trustworthy, honest, reliable and conscientious
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Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
Professional Competencies
Essential
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Professional accounting qualification such as ACA, ACCA, or CIMA
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Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid
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Experience with Xero or equivalent cloud-based accounting systems
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Strong reporting skills
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Team player with excellent interpersonal skills
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High level of accuracy and attention to detail
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Experience producing management accounts and supporting senior leadership and boards
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Ability to interpret financial data for non-financial colleagues
Desirable
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Experience working in a small charity or business
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Understanding of the cultural or charitable sector
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Experience of remote working
Benefits
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Unlimited holiday policy
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5% employer pension contribution
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Life insurance
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Flexible working arrangements by agreement with the CEO
We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.
Please note that interviews for this role will take place online on Thursday 31st July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Lead
£52,408 - £54,654pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
As Digital Fundraising Lead you’ll oversee Comic Relief’s Digital Fundraising & Engagement programme, from strategy to delivery; managing and developing a team of high performing colleagues. You’ll be role modelling and leading expert collaboration across the organisation, and with partner organisations, to deliver integrated digital fundraising and audience engagement growth in line with organisational objectives.
As a digital first organisation, a significant proportion of Comic Relief’s fundraising and public engagement is delivered via digital channels. In this high impact role, you will lead individuals and cross-organisational project teams to innovate, optimise and execute digital strategies and activities including shaping web UX journey’s; designing email communications and integrated digital media campaigns (including media targeting and digital content); and leading product and proposition development, all to deliver agreed annual income targets from a growing active supporter base. Championing innovation, robust test and learn and performance marketing methodologies, the Digital Fundraising Lead will ensure Comic Relief’s investments in digital fundraising and engagement deliver maximum gains towards a just world free from poverty.
Key responsibilities:
Strategy & Planning
· Lead the strategy setting; annual planning and budget setting for Comic Relief’s Digital Fundraising and Engagement activity, including keeping abreast of external trends; innovations and digital developments and exploring how these factor into Comic Relief’s objectives; building financial models, developing business cases, setting and monitoring budgets and managing reforecasts throughout the year.
· Where appropriate, bring x-organisational project teams together to strategise, plan and deliver digital fundraising and engagement change projects.
Delivery & Performance
· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider organisation to champion digital innovation and performance optimisation, specifically leveraging new technologies, tools, approaches and data-driven insights to ensure digital communications and experiences are appropriately targeted, designed and delivered in a way that maximises audience growth, engagement and income; return on investment and / or life time value in line with agreed objectives.
· Ensure a robust and continuous test and learn methodology is applied across the team; results and learnings are recorded, systematically actioned and shared for maximum impact.
· Bring teams together to ensure our Digital Fundraising and Engagement strategies and plans are aligned with organisational capabilities and priorities and
oversee direct interventions to take advantage of opportunities; solve problems and mitigate risks to delivery and performance.
· Lead stakeholders across the organisation, unifying separate digital fundraising and engagement campaigns and activities (paid, owned and earned) to ensure digital efforts and investments are integrated and streamlined to maximise effectiveness and efficiency in delivering organisational goals. This includes collaborating to optimise the website and use of social channels to drive agreed data acquisition, supporter engagement and income KPI’s.
· Accountable for Comic Relief’s:
- development of agreed digital campaigns, content, products and propositions and their performance against agreed organisational objectives and KPI’s.
- paid digital media programme, including the contractual and performance management of external digital agencies, specifically paid digital media, ensuring value for money and delivery to agreed KPI’s. This includes coaching and supporting the Digital Growth Manager to inspire, optimise, manage and evaluate supplier performance.
- email marketing strategy, including strategic use of marketing cloud and integration with CRM to maximise engagement and fundraising, through effective segmentation, targeting and personalisation of audiences and messages. Coach and support the Email / Digital Officer(s) to continuously test, optimise and evolve email activities to achieve agreed KPI’s.
- use of digital data (including GA4) to inform the development and optimisation of user experience and supporter journeys.
- Operate as primary point of contact with BBC Marketing and other partners, specifically in relation to digital fundraising strategies, retaining accountability for the development of Red Nose Day web pages, supplying content and performance tracking.
Leadership & Management
· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across digital channels to deliver against agreed plans and objectives to time and to budget, specifically focussed on the UK public audience: individuals and communities of individuals (including schools and workplaces).
· Foster a culture of high performance and build organisational expertise through a structured test, learn and iterate approach where data, learning and insight is used to make informed decisions and implemented swiftly to ensure ongoing optimisation.
· Maintain regular two-way communication and dialogue with staff and peers, ensuring information is cascaded and escalated as needed.
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of colleagues.
· Proactively undertake performance management, prioritising workplans and setting clear and realistic objectives for individuals based on capacity, expertise, and aspirations, in line with organisational objectives.
· Play an active role in the Fundraising & PR Team, championing best practice, working collaboratively to support on a wide range of projects at peak periods and enabling inclusivity and diversity in order to drive high performance and an action-oriented culture.
Person specification
Essential criteria
· Experience of designing, implementing and optimising digital strategies and user journeys to achieve ambitious B2C sales/fundraising outcomes for a high profile brand.
· Significant experience of paid, owned and earned digital channel planning and delivery; media buying and performance management, including attribution modelling/tracking.
· Extensive knowledge and proven technical experience of using Customer Relationship Management systems (CRM); Email Service Providers (ESP) and Google Analytics (GA4) & associated systems to optimise engagement and income.
· Experience of designing and leading the development and execution of digital products and content for defined audience segments based on data insight.
· Experience of defining digital strategy and designing and managing budgets including planning, building and managing detailed, annual and campaign models and budgets.
· Proven team leadership, line manager and effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Able to demonstrate a coaching approach to effectively manage and motivate a team.
· Effective relationship builder with the ability to influence stakeholders and partners with proven evidence of leading and working effectively in cross-functional digital project teams to deliver organisational goals from high impact below the line public campaigns.
· Good working knowledge of regulatory requirements related to digital marketing activities, including GDPR; PECR and advertising standards.
· Commitment to Comic Relief’s values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles.
Desirable criteria
· Experience working with Salesforce Non-profit Cloud and Marketing Cloud
· Accreditation / Qualification in Fundraising or Digital Marketing
· Experience of working within the charitable sector, including knowledge of relevant legislation and the specific considerations related to the digital fundraising context
· Evidence of deploying AI technology to pursue organisational goals and objectives
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 13th Jul 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.