Business support officer jobs in leeds

Maintenance Surveyor (Repairs & Voids)

Accent Housing

Bradford, England (Hybrid) 8.5 miles

£40200 per annum

Full-time

Permanent

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Job description

A place to make things happen.

Salary: £40,200 per annum
Location: Yorkshire including Leeds, Bradford, Wakefield, Huddersfield, Keighley and Shipley. Hybrid with travel across your patch to meet business and customer needs.
Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About the role

As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for up to 800 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.

The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.

In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.

Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.

About you

You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may have experience of the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc.

REF-225 234

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Posted on: 19 November 2025

Closing date: 17 December 2025 at 23:59

Job ref: 225234

Tags: Housing

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Communications Manager

BASIC (British American Security Information Council)

Remote

£41,200 - £56,650 per year

Part-time (30 hours per week)

Contract (24 months with possibility for extension)

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Job description

Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension

Salary: £41,200 - £56,650

Location: Remote working and quarterly in-person team away days.

Line Manager: Executive Director

Please note that you must have the right to work in the UK.

Closing Date: 4th January 2026

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

Competitive salary with room for growth
30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
Employer pension contributions of 5% (above the national minimum)
Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
Remote working with option to use co-working space
1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
Opportunities for professional growth and development
Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.

Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.

The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.

Key Responsibilities

Organisational Communications & Strategy

Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
Lead the evolution of our social media strategy, ensuring increased engagement and impact.
Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
Provide communications training to staff, fostering a culture of shared responsibility for communications.
Create promotional materials to advance BASIC’s initiatives.
Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.

Programme Responsibilities

Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
Work with programme teams to define the strategy, vision and purpose of newsletters
Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
Assist with publishing programme reports including proofing and providing guidance for branding and imagery
Provide communications support for programme fundraising activities
Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity

Person Specification:

Essential:

Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
8+ years of working in a communications role
Knowledge of global security or related issues with linkage to UK policy
Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
Strong networking and stakeholder engagement skills
Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
Keen eye for detail with a commitment to accuracy and quality in all communications materials

Desirable:

Experience in crisis communications, including drafting statements and managing sensitive issues.

Why Join BASIC?

This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.

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