Business support officer jobs in richmond, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has become available to join our small team at Goulden House.
Our team comprises of an Estate Manager, Office Admin, the post we are looking to recruit to and 2 amazing cleaning staff.
We ensure the smooth & efficient running of the Co-Operative, comprising of 269 flats (42 Social Housing). From a governance perspective, we are supported by the management committee . 10 members, of which there are 3 Officers, Chair, Secretary and Treasurer.
This opportunity is ideal for someone who enjoys a challenge, the buzz of a busy office, engaging with residents and our suppliers. There is regular exposure to engaging with our accountancy firm who look after our company finances & Wandsworth Borough Council, our landlord also.
JOB PURPOSE
The Office Administrator will undertake all administrative support duties, typing, creating letters/templates, maintaining all databases of contact and contractors, filing and responding and maintaining records to standard enquiries. The role also requires answering the phone and logging calls, checking voicemails, opening mail, creating Notices and populating the Notice Boards at regular intervals, ensuring the confidentiality of sensitive information and abiding by Goulden House Co-Operative Ltd GDPR regulations.
MAIN DUTIES
- Resident engagement, taking and responding to residents’ calls, ensuring that all such engagement is documented on the Goulden House Resident Engagement Database
- Updating the Goulden House Registers (Risk Register, Complaints Register, Anti-Social Behaviour Register, Intercom Databases etc)
- Raise Works Orders and Purchase Orders and services on SAGE as per Estate Manager instruction
- Taking responsibility for the Approved Contractor List, ensuring that the contractor’s documentation is correct and current, i.e. Public Liability, relevant Health & Safety certification
- Liaise with contractors and organising repairs whilst ensuring compliance with the Goulden House Co-Operative Ltd Procurement Policy
- Issuing resident/visitor parking permits
- Monitor CCTV daily putting particular emphasis on fly-tippers
- Updating of Notice Boards across the site
- Inspecting the cleanliness of the Communal Areas twice weekly and signing off of the Cleaning Schedules which are placed in all of the Communal Areas, in the absence of the Estate Manager.
- Estate walk around as required or in the Estate Manager’s absence
- To undertake such duties as are reasonably assigned to you from time to time by Estate Manager
SERVICE DELIVERY
- To take a pro-active role in Health & Safety issues on the estate.
- To assist in ensuring the Co-operatives’ aims in relation to customer awareness are achieved.
- To promote a positive image through the development of good working relationships with tenants, lessees, committee members, contractors, Wandsworth Council staff and other agencies.
- To ensure equal opportunities policies and procedures are complied with in relation to staff, members, residents and the general public.
- The Office Administrator may be required to take on any other duties that may be reasonably expected of the position as advised by the Estate Manager
WORKING HOURS (rotation)
Week One (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)
Week two (Monday, Tuesday, Wednesday, Thursday and Friday 9.00am – 5.00pm).
Week Three (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)
Week Four (Monday, Tuesday, Wednesday, Thursday and Friday9.00am – 5.00pm)
We support flexible working and should the successful candidate request, we would positively review these requests balancing the needs of our business.
HOLIDAYS
20 days pro-rata commencing 1st April to 31st March of current year subject to approval (Annual Leave must be booked one month in advance).
Goulden House is a Residential site based in Battersea, where the successful candidate will become part of a small but very dynamic team.
Please submit an up to date CV, which should outline your most recent work history. This should be accompanied by a covering letter, clearly demonstrating how you meet the requirement of the Role.
Non Charity Employer 
1 - 5
The client requests no contact from agencies or media sales.
Thank you!
Every child belongs in a family. At Hope and Homes for Children, we’re working towards a world where orphanages have no place, where children grow up with love, belonging, and hope for the future. We're a trailblazer in global care reform, and now we're looking for a passionate, people-first fundraiser to help bring even more supporters into this mission.
About the role:
As Philanthropy & Partnerships Manager, you’ll nurture deep and meaningful relationships with high-net-worth individuals and partners. You’ll craft bespoke donor journeys that connect people to our cause in ways that are personal, emotional, and unforgettable, helping us unlock vital support and inspire transformational giving.
You’ll take the lead on cultivating and managing a portfolio of major donors and prospects, ensuring each one feels connected to our work and sees the difference they’re making. From first conversations to milestone gifts, you’ll guide each relationship with creativity, care and purpose.
You'll also help shape the next chapter of our growth—strategically identifying new opportunities, building relationships from scratch, and designing tailored engagement plans that reflect each donor’s values and potential.
You'll work closely with colleagues across fundraising, programmes and leadership—joining up the dots between donor passions and our most urgent funding needs.
About you:
You will have a strong track record in major donor fundraising and proven success in securing significant gifts from HNWIs. You will have outstanding interpersonal and communication skills and be a collaborative and curious team player, who is passionate for our mission for the dignity and potential of every child.
About Hope and Homes for Children:
We believe children belong in families, never orphanages. Because orphanages harm children. The majority of those who experience life inside an institution suffer violence, abuse and neglect. Denied the chance to grow up in a family, they’re more likely to become homeless later in life, to have run-ins with the law, and to experience mental and physical health issues.
The shocking truth is that these are almost always children who have, or could have, a family to look after them. To love them. But every day, a broken system puts pressure on parents to give up their children. They'll be safe from war, can escape poverty, will get an education. False promises. No child should have to trade their family for their future.
Today, over 5.4 million children are trapped within institutions. It’s not right and it must stop. Children deserve so much better. Always.
Since 1994, Hope and Homes for Children has been working to stop the institutionalisation of children. We’re approximately 240 people, in ten countries, inspiring organisations, including the UN, EU and governments around the world, to close the doors of orphanages forever. Instead, we fight for every child to feel the love and belonging of a safe family home.
Further details:
Location: Office based in London or Salisbury, but with generous home working / hybrid options available
Contract Type: Maternity Cover - FTC of up to 1 year
Hours: 37.5 hours per week (4 days will be considered)
Salary: £37,000 to £42,000 per annum pro rata, including any London weighting if applicable.
Next Steps: To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
Closing Date: The final cut off for applications is 22 May 2025.
Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK.
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
You may also have experience in the following: Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-221 217
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About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
View complete job description at the provided link
Thank you!
Philanthropy and Engagement Associate
Role Introduction
This is an exciting opportunity for an early career development professional to devise and manage an ambitious fundraising and engagement strategy for regular and annual donors thus helping to create a sustainable culture of philanthropy at Eton.
Reporting to the Director of Development, the Philanthropy & Engagement Associate will be responsible for the execution and management of a comprehensive regular and annual giving programme, including the coordination and oversight of supporting initiatives in the areas of donor relations, development services and stewardship.
As a crucial and integral part of the College’s development team, the Philanthropy & Engagement Associate will be an innovative and skilled development professional with demonstrable experience of best practice in regular and annual giving techniques.
Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Main Duties
- Work with the Director of Development and Executive Director of Communications, Engagement and Development to create and implement a highly ambitious and sustainable regular and annual giving strategy in support of the College’s short, medium, and long-term vision.
- Be responsible for the day-to-day management of regular and annual giving activities.
- Prepare and manage detailed plans for the execution of appeals including digital, direct mail and/or personal solicitations.
- Work collaboratively with team members to ensure rigorous gift management administrations systems and accurate maintenance of prospect data.
- Manage follow-up action when pledges and gifts are received including ensuring that supporters are appropriately recognised and stewarded.
- Conduct data analysis to understand donor behaviour and prevailing themes and trends and develop data driven annual giving strategies.
- Support fundraising strategy through the implementation of strong support systems, and day-to-day administrative practices.
- Ensure all fundraising activities undertaken in support of the College are performed to the highest standards and in accordance with best practice as established by professional bodies such as CASE, IDPE and the Institute for Fundraising.
- Ensure that all activities comply fully with the relevant Data Protection and any other legislation in the UK and overseas.
- Work with external stakeholders, volunteers, and other supporters to maximise their relationships and networks.
- Produce timely, relevant, and accurate reports on progress and projections on all development activities.
- Maintain knowledge of best practice in fundraising and related matters, refreshing skills as necessary
- Carry out other duties as may reasonably be requested by the Director of Development and Executive Director of Communications, Engagement and Development.
- Support the delivery of the College’s charitable vision, by attending events and presentations and acting as a strong ambassador for Eton.
- Commitment to and promotion of equality, diversity, and inclusion;
- All positions at Eton are classed as ‘regulated activity’ as per the Keeping Children Safe in Education 2024 guidance, therefore a good understanding of safeguarding procedures is essential;
- Commitment to safeguarding and promoting the welfare of children, including but not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;
- Understand and comply with procedures and legislation relating to confidentiality.
Key internal stakeholders include, but are not limited to:
- Development Team
- Events & Engagement Team
- The Provost
- The Vice Provost
- Members of the Leadership Team
- Fundraising committees and working parties
- The Old Etonian Association (OEA)
- Heads of Department
The Ideal Candidate
To be successful in this role, you will need to be able to demonstrate the following:
- Demonstrable fundraising experience in a philanthropic role;
- Demonstrated track record of developing and executing successful fundraising strategies;
- Proven experience in database entry, analysis, reporting, and some project management;
- Proven experience and proficiency in donor database formats; knowledge of ThankQ/Access Charity CRM a plus;
- Proven experience with donor engagement and volunteer management;
- Ability to assess donor data and segment appropriately;
- Ability to interact with donors;
- Ability to initiate projects, be flexible, and work independently;
- Ability to prioritize appropriately when facing multiple responsibilities and tasks;
- Ability to communicate effectively, both written and oral;
- Excellent organisational skills and meticulous attention to details;
- Excellent IT knowledge and skills;
- A collaborative spirit and strong team ethic;
- High levels of commercial awareness, tact, and discretion;
- Practical knowledge of the Data Protection Act;
- Energy, resourcefulness, and tenacity to lead and embed significant change;
- Passion for the transformational impact of education and empathy with the College’s aims and vision;
- An appreciation of tradition and history as well as innovation.
Working Pattern
- Your working hours will be 9.00am to 5.00pm, Monday to Friday.
- You will be working 52 weeks per year.
- Occasional evening and weekend hours required.
Benefits
Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.
About the College
We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background.
If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us, so we can make adjustments accordingly.
DISCLOSURE CHECKS
Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.
Thank you!
Charity People is pleased to be working with Ataxia UK (AUK) to recruit for an exciting, brand-new role of Senior Philanthropy Manager. This role is vital to the growth and ongoing sustainability of the charity, a fantastic opportunity for someone to make a huge impact.
Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of AUK strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Job Title: Senior Philanthropy Manager
Location: Hybrid working with travel to the London Office once a week
Contract: Permanent and part time - 28 hours a week
Salary: £45,000
About the organisation
AUK are the leading national charity in the UK for people affected by any type of ataxia, which is a rare condition, made up of neurological disorders that affect balance, coordination and speech. AUK fund research into finding treatments and cures, and offer advice, information and support to people affected by the condition
About the role
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts.
You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
Responsibilities:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and Finance - Ensure planned expenditure is within budget and monitor and report on performance. Ensure systems are updated and records kept correctly. Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
About You
If you are a people's person, a self-starter and have a pro-active approach to philanthropy fundraising this role will be ideal for you. You will also have the following experience;
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
Application Process
If you are interested in finding out more, please contact Kevin Croasdale today with your CV.
Closing date: 16th May 2025
1st stage interview will be held week commencing 19th May
2nd stage interview will be held week commencing 26th May
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Job Description: Senior Philanthropy Manager
Salary: | £45,000 pro-rata 4 days a week. 4 annual increments of £500 in April following end of Probationary Period. (Pro Rata at 4 days is c.£36,000p/a) |
Conditions: |
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Hours: |
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Reporting to: | Director of Fundraising & Communications |
Responsible for: | Philanthropy Consultant (fixed term); Major Donor network and Volunteers |
The Role:
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts. You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
This brand-new role is vital to the growth and ongoing sustainability of Ataxia UK. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of our strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Key areas of responsibility:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities:
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and finance
- Ensure planned expenditure is within budget and monitor and report on performance
- Ensure systems are updated and records kept correctly
- Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Ensure our work is consistent with any necessary data protection legislation
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
- Maintain confidentiality in line with organisational policy in regard to patients, staff and business sensitive information
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management
- Share in general office duties
Person Specifications:
Essential
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
- Proven project management skills
- Excellent influencing and negotiation skills
- Ability to build productive working relationships with internal and external stakeholders
- Experience in producing dynamic and engaging fundraising materials
- Experience of organising events or conferences
- Demonstrable stakeholder management skills
- Experience of running cultivation and/or fundraising events
- Attention to detail in the gathering, recording, and dissemination of information
- Demonstrable experience of database management
- A demonstrable passion for, and commitment to, our cause
- Willingness to occasionally work out of hours when necessary
Desirable
- Knowledge and understanding of the barriers faced by people with a disability
- Experience working with celebrity ambassadors
- Raiser's Edge (CRM) experience
- Understanding of scientific research
Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.