Business support officer jobs
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note, when applying for the role this role will be known internally as *Sporting Events Executive.
Main duties and responsibilities of the role:
· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with Third-Party event providers.
· Attendance of weekend events where necessary.
What we are looking for:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note, when applying for the role this role will be known internally as *Sporting Events Executive.
This is a 12-month fixed term contract.
Main duties and responsibilities of the role:
· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with Third-Party event providers.
· Attendance of weekend events where necessary.
What we are looking for:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people choose The Hospice of St Francis in their will is absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
Did you know our legacy giving film is award winning?
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for an ambitious new Legacy Giving Lead – someone who brings a passion for hospice care and wants to play a part in growing Legacy Giving at the Hospice. On average, we receive £1 million a year in legacy income but we are keen to grow and sustain this in the future.
This is a critical role that will work with colleagues across the Hospice to raise awareness of legacies and you will contribute your expertise to provide top-tier stewardship to our wonderful legators.
The opportunity...
This is a critical role that will develop and grow a high-performing Legacy Giving programme at The Hospice of St Francis.
You will personally identify, cultivate and steward legacy pledgers through an inspiring engagement programme that both raises awareness of legacies, encourages new pledgers and shows the impact they have on the Hospice’s services.
With a solid understanding of the administration of wills, you will liaise with executors and professional advisors and advise colleagues and the Board on best practice legacy administration.
This is an exciting opportunity for a Legacy Giving specialist to curate a new legacy programme, building on previous work, to grow income for the future.
The must haves:
- Fundraising Success: At least five years’ experience of delivering a Legacy Giving programme with success in driving acquisition and relationship management
- Technical expertise: Practical understanding of the practical implications of legal and financial aspects of wills
- Driving awareness and engagement: Experience of developing and executing legacy awareness initiatives internally and externally
- Systems and processes: using client relationship management systems, tracking KPIs and managing projects
- Proven expertise in relationship building internally and externally
The it would be great to haves:
- Experience working with professional advisors such as lawyers, accountants and wealth managers
- Knowledge of regular/mid-value or in-mem giving
- Experience of DonorFy
- Experience of fundraising in a Hospice setting
- Certificate in Charity Legacy Administration or Certificate in Legacy Fundraising
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please contact the People Team or visit our website: Legacy Giving Lead | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
ClientEarth is recruiting a Development Lead to grow our philanthropic programme in Asia and Oceania. Focusing on Singapore and Hong Kong, you will set strategic direction, build strong donor relationships, and manage your own portfolio to secure significant, flexible funding.
In Oceania, you will work with an established group of engaged supporters, exploring new opportunities to expand income and strengthen connections across the region. This role offers scope to shape fundraising in markets where our work is increasingly important.
ClientEarth’s programmes in Asia use legal expertise to tackle climate change, accelerate the transition to clean, accessible energy, and protect biodiversity. You will work closely with colleagues to align fundraising with high-impact initiatives, ensuring supporters see the tangible results of their contribution.
This is an opportunity to take ownership of a growing portfolio and play a pivotal role in delivering measurable environmental change.
Meet your Manager
In this role, you will be managed by Emily Thomas. A fundraiser for over fifteen years, Emily has worked at charities including Brooke, National Trust and the Wildlife Trust. Prior to joining ClientEarth in 2018, Emily was part of the development team at London's Natural History Museum where she worked on the Hintze Hall transformation capital campaign and launch activity. As Associate Director, Philanthropy, Emily manages the global philanthropy team and works alongside external stakeholders and a Development Board to secure income and connections for the organisation.
Main Duties
- Pipeline and Portfolio Management
- Strategy and planning
- Team and stakeholder management
See the job description (below) for a full list of duties for this role.
Role requirements
- Significant fundraising management experience in Asia with demonstrable experience of securing five and six figure, and multi year gifts
- Experience in multiple elements of fundraising including identifying and building supporter bases in new geographies and working with different types of fundraising teams (e.g. philanthropic/HNWIs, trusts and foundations)
- Experience of working in a global team, working across multiple time zones and understanding / experience of working in a matrix style
- Experience of working with senior internal and external stakeholders, to build networks, deliver income and raise organisation profiles
- Ability to represent ClientEarth externally to high value funders and other senior stakeholders.
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraising Manager (Maternity Leave Cover)
Hours: 35 hours per week, 9am-5pm, Monday-Friday
Location: Hybrid (Office in Amersham, Buckinghamshire), with occassional travel across the UK
Contract: Fixed-term, 12 month contract, to cover maternity leave
Job Description:
In this interim role, you’ll play a key part in driving forward our corporate partnerships work to build strong, mutually beneficial relationships with businesses and organisations to support our mission. You’ll identify and develop high-value opportunities, inspire charitable giving, and provide excellent stewardship to ensure partners feel valued, engaged, and motivated to continue their support.
You’ll also contribute to maintaining a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work. As part of our marvellous team, you’ll enjoy the opportunity to manage and support colleagues, helping them thrive and deliver great results during this period.
This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with corporate partners, and is excited to be part of a charity making a real difference to seriously ill children.
Key Responsibilities:
Strategic Leadership
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Lead the corporate fundraising programme at Roald Dahl’s Marvellous Children’s Charity, working closely with the Director of Fundraising & Communications, Director of Development, and Brand & Marketing Manager.
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Deliver an ambitious corporate partnerships strategy that supports both regional (aligned with Roald Dahl Nurse locations) and national growth.
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Contribute to the overall strategic planning of the Fundraising and Communications team, supporting the charity’s broader income and engagement goals.
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Provide leadership and direction to the Corporate Fundraising Executive
Corporate Partnership Development
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Identify, research, package and secure high-value corporate partnerships, including Charity of the Year, sponsorship, cause-related marketing, and employee fundraising opportunities.
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Proactively grow and manage the new business pipeline, forecasting income and tracking likelihood of success, ensuring alignment with agreed income targets.
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Build creative, compelling cases for support and deliver inspirational, tailored pitches and proposals to senior corporate audiences.
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Horizon scan to identify new partnership opportunities and emerging sectors, working closely with the Programmes Team to align fundraising opportunities with service delivery and impact.
Account Management & Stewardship
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Deliver high-quality relationship management for all existing corporate partners, ensuring clear communication, excellent stewardship, and sustained engagement, with support from the Director of Fundraising & Communications, CEO and other senior staff as needed.
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Create and implement bespoke fundraising plans and incentives to support multi-year, mutually beneficial partnerships.
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Prepare engaging, tailored assets and communications including proposals, presentations, impact reports and updates for corporate supporters.
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Represent the charity confidently at meetings and events, delivering presentations and engaging with stakeholders at all levels.
Performance & Financial Management
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Track, analyse and report on income, ROI, and engagement across all corporate partnerships.
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Manage the corporate fundraising income and expenditure, reporting performance against forecasts.
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Maintain oversight of all contractual agreements and partnership terms for corporate partnerships and cause-related marketing.
Cross-Team Collaboration & Support
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Work collaboratively across the Fundraising and Communications team to deliver a calendar of corporate fundraising events, campaigns, and activity.
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Contribute content and stories to the charity’s website, newsletter, annual review, and other external communications.
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Ensure strong collaboration with the Programmes Team to develop impactful narratives.
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Support the maintenance of accurate records on Beacon, ensuring all corporate fundraising activity is logged in our CRM system.
Other Information
This job description helps the post holder to understand his/her main duties. It is not exhaustive and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
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The post holder will be required to travel within the UK, for example to visit with corporate partners or to attend meetings in other parts of the country. This may occasionally require overnight stays. The post holder may also be required to undertake occasional evening and weekend work when, for example, we hold fundraising events or need to meet with funders.
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Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
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The appointment is subject to the satisfactory completion of a three-month probation period.
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Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively
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The postholder will have the right to work in the UK.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs.
The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.
You will:
- Design and develop individually tailored care plans and pathways for clients in the service.
- Undertake individual risk and needs assessments for clients entering the pathway.
- Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
- Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
- Accurately record clinical interventions and maintain a high standard of record keeping.
- Engage in monthly clinical supervision and regular line management as directed.
- Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
- Participate in the development and implementation of continuous service and system improvement.
Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
Do you know how to connect with communities and bring people together? Can you help shape the future of volunteering at a national level?
We’re looking for a Volunteering Recruitment Lead to help grow and diversify our volunteer base at the Motor Neurone Disease (MND) Association. This is a unique opportunity to shape a new approach to volunteer recruitment, build strong relationships within communities, and support colleagues to do the same.
As Volunteering Recruitment Lead, you will play a central role in how we promote, recruit, and support volunteers across the organisation. You’ll create and share practical resources that help staff and volunteers grow local teams in inclusive and sustainable ways. This role is ideal for someone who understands volunteering, knows how to connect with communities, and enjoys working collaboratively to make a difference.
Key Responsibilities:
- Lead the development of a strong volunteer value proposition and brand identity for volunteering at the Association
- Design and deliver accessible national and local volunteer recruitment campaigns
- Work with marketing and digital colleagues to create engaging and inclusive materials and digital content
- Provide toolkits, guidance, and examples that help colleagues recruit consistently, confidently and effectively
- Coach and support staff involved in volunteer recruitment, modelling good practice where needed
- Engage with underrepresented communities and explore new ways of involving a wider range of people
- Build relationships with staff and volunteers to identify local needs and opportunities for growth
- Support improvements to volunteer application processes and onboarding journeys
- Use data and insight to identify gaps, track progress, and share learning
- Contribute to innovation in volunteering by exploring new recruitment models and approaches
About You:
- Experience of community-based engagement with an understanding of best practices when recruiting and supporting volunteers
- Experience of recruitment
- Experience working with diverse communities and using inclusive approaches
- Skilled at developing resources and supporting others to use them
- Able to engage others through confident public speaking and clear communication
- Comfortable working independently and driving new initiatives
- Good planning and time management skills
- Collaborative and confident working across teams
- Competent using Microsoft Office and familiar with social media platforms
- Driving License and willingness to travel for community visits as needed
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per month with flexibility to attend the office for team meetings and in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in community engagement
- Experience of recruitment
- Excellent interpersonal skills and a confident public speaker and skilled at presenting ideas, with the ability to engage effectively with volunteers, staff, and external stakeholders
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The Volunteering Recruitment Lead joins at an exciting time. You’ll be part of a supportive team with the opportunity to shape and develop our approach to volunteer recruitment and engagement. The environment is busy, creative, people-centred, and full of potential.
This is an ideal next step for someone ready to scale up their impact, bring ideas to life, and help create a strong, sustainable future for volunteering at the MND Association.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
How to Apply:
Please use charityJob to submit a copy of your CV and a cover letter to Lisa Robinson. Applications without a cover letter will not be considered.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
If you require any assistance with your application or preparation for an interview for one of our job openings, please contact Lisa Robinson via the application process. We are committed to ensuring you have a positive and comfortable experience.
Application and interview steps:
Our recruitment process is designed to be fair, efficient, and respectful of your time. After an initial 20-minute screening call to review and confirm eligibility criteria, shortlisted candidates will go through the following stages:
- First Interview – with a member of the Development team
- Case Study – to assess role-specific skills and approach
- HR Interview – to discuss values, motivation, and team fit
- Second Interview – with a member of the Development team
- Final meeting – with the CEO
Please note that reference checks will be conducted before confirming any job offer.
To apply, please submit a copy of your CV and a cover letter to Lisa Robinson using the CharityJob Apply button.
Please note that applications submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.
We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.
This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.
We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime.
Please see the job pack for more information.
Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.
The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.
The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.
The organisation:
IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.
Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.
The key duties of the Head of Financial Planning & Analysis are as follows:
- Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
- Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
- Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
- Develop and maintain financial models to project future financial performance
- Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
- Ensure monthly management accounts are produced and shared with stakeholders
- Financial evaluation of project proposals to support management decision-making
- Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
- Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
- Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies
The successful candidate will have:
- Qualified with a recognised professional body, or be able to prove they are qualified by experience
- Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
- Substantial relevant finance management experience in the not-for-profit sector
- Experience in mapping and analysing processes and identifying and implementing process improvement
- Excellent communication skills and be able to influence at all levels within the organisation
- Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
- Ideally, experience of accounting within a grant receiving organisation
This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.
Applications are open until Sunday 24th August, with first stage interviews due to take place the week commencing 1st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!
Lead AWARE’s fundraising strategy and make a lasting impact on mental health in Northern Ireland
As the leading charity in Northern Ireland working specifically to support those affected by depression, anxiety and bipolar disorder, this is a great opportunity to have an impact on expanding service provision by resourcing our work. The role of the Head of Fundraising is integral to the organisation and plays a key role in setting the income generation strategy for the organisation.
A bit about the role and what we are looking for :
- The role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.
- This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity.
- The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.
Key Responsibilities :
- Maintaining and expanding the current income generation of AWARE
- Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
- Supporting the strategic development of the organisation
- Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy
For a detailed list of key responsibilities and person specification, please refer to the attachment below.
TO APPLY, click the blue button above and follow the instructions, help shape the future of AWARE’s fundraising!
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Operations
Hours: 37.5 hours per week
Grade: Point 32-34 £35,614- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026, with potential 12-month extension to March 2027 pending funding confirmation
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: Tuesday 26th August 2025 17:00pm
Interviews to take place: 9th September 2025 onwards
About the role:
We are seeking a proactive and detail-oriented PMO Officer to support across the Drive Partnership. This role is critical to ensure robust project management processes, reporting and cross-team communication. You will be working closely with the Drive Practice Team and PCC areas where Drive is being delivered.
About you:
- Proven experience in project coordination or PMO functions in a complex, multi-stakeholder environment
- Experience coordinating reporting cycles, templates, and compliance processes
- Excellent organisational skills with the ability to manage multiple workflows and deadlines simultaneously
- Knowledge/ understanding of public sector or non-profit delivery models, particularly in criminal justice or domestic abuse sectors (desirable)
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and follow the instructions on the Respect website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help Us Empower the Next Generation: Join the Air Cadet Charity as a Grants Manager!
Are you an experienced and strategic grants professional with a passion for making a difference? The Air Cadet Charity is seeking a dedicated Grants Manager to lead and shape our grant-making programmes. This is a pivotal role that will ensure our funding effectively supports young people across the UK, enhancing their experiences and opportunities within the RAF Air Cadets.
About Us:
The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.
The Role:
As our Grants Manager, you will be a key leader in our grant-making process. You'll be responsible for the strategic development and smooth operation of the grant lifecycle, ensuring applications are processed efficiently, records are meticulously kept, and communication with our Air Cadet applicants is clear and supportive. You will also play a key role in informing the Grants Committee's decisions and leading the expansion of our programmes. Your strategic and organised approach will ensure our funding reaches those who need it most, helping us achieve our mission effectively.
You will be responsible for:
- Developing and implementing our grants strategy, identifying new funding opportunities and leading the expansion of our grants programme to increase our reach and impact.
- Working closely with the Grants Committee to assess applications, providing expert insight and analysis to help inform their decisions.
- Administering the online grant application portal, ensuring data accuracy and accessibility.
- Conducting initial screening and eligibility checks of incoming grant applications.
- Preparing and issuing grant agreements and coordinating payment schedules with the Finance Manager.
- Monitoring the progress and impact of funded projects by reviewing grantee reports and maintaining accurate records.
- Serving as a primary point of contact, providing clear guidance on application processes to prospective and existing grant applicants.
- Maintaining comprehensive and accurate records within the charity's CRM/grants management system.
- Ensuring compliance with internal policies and reporting requirements throughout the grant lifecycle.
- Building and maintaining positive relationships with our Air Cadet grantees.
What we're looking for:
- Proven experience (minimum 3-5 years) in a grants management or similar senior role within a charity, foundation, or similar organisation.
- A strong track record of developing and implementing successful grants strategies.
- Excellent analytical and communication skills, with the ability to present complex information clearly to a variety of audiences, including the Grants Committee and Trustees.
- Exceptional organisational and time management skills, with a strong eye for detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM or grants management system.
- A proactive and professional approach, with a genuine passion for youth development and the Air Cadet Charity's mission.
- Familiarity with the Air Cadet organisation or other uniformed youth groups is an advantage.
Why join the Air Cadet Charity?
- Be part of a respected charity directly supporting the development of young people through the RAF Air Cadets.
- Work closely with dedicated volunteer staff across the UK.
- Opportunity for professional growth and development within the charity sector.
- 26 days annual leave + bank holidays
- Employee life assurance scheme
- A supportive and collaborative work environment.
Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office.
Hours: Full-time (37.5 hours per week)
Ready to help us empower the next generation of Air Cadets? To apply, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role by 9am on 8th September 2025.
Join us in our mission to support the RAF Air Cadets!
The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check as this role involves working in close proximity with an organisation that supports young people.
The client requests no contact from agencies or media sales.
Service Charge Analyst
A place to drive change
Location: Bradford/Burnley/Stockton, hybrid with regular travel to our schemes.
Salary: £33,195 per annum
Contract Type: 24 month fixed term contract
Hours: 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
As our Service Charge Analyst, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.
Working closely with Asset teams and leadership, you’ll help future-proof our processes — ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.
This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.
Salary
The salary for the Service Charge Analyst post is £33,195 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
The ideal candidate will have proven experience in service charge management, finance, or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems, asset hierarchies, leasehold frameworks, and service charge obligations within Tenancy Agreements is required. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.
Service Charge Analyst Interviews
Interviews will take place via teams and will involve a role related data analysis scenario which will be released prior to the interview and a competency interview. Candidates will also complete a Customer Service questionnaire.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please contact us
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Service Charge Analyst, Service Charge Officer, Service Charge Coordinator, Property Service Charges, Leasehold Charges, Housing Finance Analyst, Rent & Service Charge Analyst, Estate Charges, Apportionment Analyst, Leasehold Finance
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