Call specialist jobs in romford, england

Background 

People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.

By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive. 

As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.

This dual approach allows us to work at every level of civil society, from the grassroots to the global. 

We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:

• Answered 575 calls for assistance across 100 countries.

• Delivered over 6,000 hours of mentoring and accompaniment.

• Trained over 1,000 activists in 112 holistic security workshops.

Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out. 

We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?

Role description

As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles. 

A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable. 

Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action. 

Your primary responsibilities will include: 

• Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe. 

• Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.

• Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems. 

• Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign. 

• Budget Management. Manage a programme budget for cultivation and stewardship events and activities.

• Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.

• Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals. 

Person specification 

Essential 

• You will have extensive experience managing a HNWI or major gift portfolio. 

• You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe. 

• You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action. 

• You will have excellent verbal communication skills, including English language skills, both spoken and written. 

• You will have experience working with senior stakeholders and board members to support fundraising activities. 

• You will have an ability to work both strategically and operationally.

• You will have creative thinking and problem-solving aptitude.

Desirable

• You may have experience working within a global nonprofit. 

• You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape. 

• You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices. 

• You may understand tax-efficient donation mechanisms in the UK, US, and across Europe. 

• You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists. 

If you feel you meet some but not all of the criteria, we would encourage you to get in touch. 

Terms and remuneration

This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged. 

We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida. 

In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:

• Salary of £46,900 per annum.

• 7% employer pension contribution.

• Family private medical insurance.

• Employee Assistance Programme, including welfare counselling.

• Unlimited professional coaching.

• Enhanced annual leave of 25 days plus local public holidays.

• Additional leave days for annual closedown.

• Enhanced sick pay.

• Flexible working, including flexitime and remote and home working.

• Access to local coworking spaces.

• Support for climate action:

  • Personal carbon emissions offsetting.

  • Up to two additional leave days for sustainable travel.

  • Up to two additional leave days for climate activism.

• Apple MacBook and peripherals.

If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no  local statutory provision. 

Diversity, equity, and inclusion

Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.

Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.

Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.

We have checked the text of this advert using the Gender Decoder tool.

Safeguarding

Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.

How to apply

Please submit your application using our online form and note the following dates:

• Closing date: 30 May 2025

• Interviews: w/c 9 June 2025 

• Desired start date: As soon as possible 

Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.

Project Background

Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.

You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.

You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.

Who are we?

Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.

Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.

In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout. 

We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.

Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Chelsea Foundation is at the beginning of an exciting new chapter. They have recently launched a brand-new fundraising function and are now seeking a dynamic and driven Major Donor Manager to help shape it from the ground up.

The Chelsea Foundation harnesses the power of football to engage and inspire communities locally and globally. With a commitment to education, health, equality, and inclusion, they use the reach of the club to make a meaningful difference in people’s lives.

Reporting into a highly respected and ambitious Head of Philanthropic Partnerships—who joined in September 2024—this is a rare opportunity to play a defining role in the early stages of building a major donor programme for one of football’s most recognised global brands.

Location: Stamford Bridge, London (Hybrid: 3 days in office)
Contract: Full-time | Permanent
Reports to: Head of Philanthropic Partnerships

Why This Role Stands Out

• High-Profile Platform: Football is a universal language. The Chelsea name opens doors and creates powerful engagement opportunities across a wide network.
• Community Impact: Despite the global brand, the Foundation maintains a hyper-local focus—ensuring donations create real, tangible change in the community.
• Early-Stage Momentum: This is a newly created role in a newly formed team. It’s an ideal opportunity for someone eager to build, shape, and lead from the front.
• Access to Influence: With time, there will be potential to engage with ultra-high-net-worth individuals—offering long-term growth and relationship-building opportunities.

The Ideal Candidate
This role would suit an energetic, self-starting fundraiser who thrives in a fast-paced, ambitious environment. They will bring strong relationship-building skills, a strategic mindset, and a genuine passion for connecting people to purpose. Importantly, they will be excited by the idea of helping to shape a programme from the ground up, and ready to make their mark within major donor fundraising.

Key Responsibilities

• Collaborate with the Head of Philanthropic Partnerships to develop and implement a long-term major donor strategy.
• Identify, research, and engage prospective major donors.
• Cultivate and manage high-value relationships, leading on face-to-face solicitations.
• Work closely with internal teams to understand funding needs and develop compelling cases for support.
• Ensure excellent donor stewardship, including regular reporting and impact updates.
• Maintain accurate records using CRM systems and support wider fundraising activities where needed.

What They’re Looking For

• Proven experience in securing significant philanthropic gifts.
• Strong track record in developing donor pipelines and writing compelling funding proposals.
• Confidence and credibility in managing high-level relationships.
• Skilled at working independently, with initiative and focus.
• Ability to prioritise and manage multiple workstreams effectively.
• Strong understanding of donor stewardship and fundraising best practice.

Application Process:

• Deadline: CVs ASAP
• Interviews: 
  • First interviews: May 7th and May 8th over Teams
  • Second interviews: In person at Stamford Bridge week commencing the 12th May
  • Final step: Call with the Foundation’s newly appointed CEO

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (days to be discussed). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

For this role we pay a Recruitment and Retention Allowance to external candidates of £1500 (pro rata for part time roles). This is paid in two payments – half on commencement in the role and the other half following the successful completion of probation. The allowance is subject to deduction for tax and NI.

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Deputy Service Manager

Location: Lambeth, London
Salary: £37,635 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

In this role you will provide line management and support to staff who work with and help women and their children who experienced domestic abuse and are staying living in our refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing Date: 09:00am 6 May 2025

Interview Date: 14 and 15 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Salary: £80,000-£85,000 (DOE)
Contract: Permanent- Full Time- 4 days per week will be considered (pro-rata)
Location: London office – 2 days per week. Some travel across London is required
Closing date: 12th May
Benefits: Agile working, birthday leave, company-matched pension

We have a great opportunity for a Principal Gifts Lead, generating income for the four London Youth Zones for the OnSide Network. This role would be great for an individual who has worked in leadership roles and wants to retain seniority but doesn’t want to line manage.

We are looking for a candidate who thrives on generating new business and enjoys working with senior stakeholders. You will be a key ambassador for the charity, working with the London Youth Zones, creating exciting new connections and potential donor leads. As part of this exciting role, you will have a solid understanding of building relationships with a range of corporate prospects and individuals, have excellent negotiating skills and enjoy working across a team of successful philanthropy, corporate and grant fundraisers.

To be successful as the Principal Gifts Lead you will need:

• Proven experience and track record of personally securing seven figure gifts from donors through face-to-face meetings or strong transferable experience in the corporate sector such as client-facing business development, sales or banking/finance
• Exceptional experience of developing a new pipeline of prospective donors/clients/customers and being pro-active in successfully converting these to achieve ambitious targets.
• An enthusiasm for and ability to make new connections with senior individuals; at ease in networking and holding your own in a room of business leaders, entrepreneurs, and well other connected people.

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Salary: £50,000-£55,000
Contract: Permanent – Full Time
Location: Hybrid – Once per week in the London office 
Closing date: ASAP
Benefits: 25 days holiday per annum (3 days over winter break), interest-free season ticket loans, 2 volunteering days per year, 2 wellbeing days per year.

We have a great opportunity for a Head of Fundraising working for the fantastic City Year UK (CYUK), an empowering youth charity.  This is an exciting chance to grow the fundraising team, focused on securing funding from corporates, foundations and trusts. This role will report to the Director of Development and External Relations (DEE) and will work directly with the SLT.

As part of this exciting role, you will support and implement fundraising goals to sustain and grow CYUK, line manage the Development Team, and lead on new business opportunities, securing long-term financial prospects.

To be successful as the Head of Fundraising, you will need:

• Extensive experience working in a fundraising environment and demonstrable experience of developing and securing five to six-figure corporate partnerships
• Strong interpersonal, relationship-building and presentation skills with an ability to engage and inspire a wide range of audiences
• Experience in managing fundraising income budgets, forecasting and financial planning

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer – Acquisition, for Brooke, a global welfare charity that works with equines and communities throughout Asia, Africa, and Latin America.

Reporting to the Supporter Acquisition Manager, this role joins at an exciting time to grow supporters and deliver engaging audience-led communication. This role will lead on the development and delivery of the DRTV and Print programmes whilst raising understanding internally of DRTV and championing programme support.

This role offers the opportunity to optimise all elements of the DRTV programme and develop and action all telemarketing and online responses.

Brooke requires a passionate individual who has excellent communication, campaign experience, who enjoys looking for ways to optimise creative campaign content and media testing.

To be successful as the Individual Giving Officer – Acquisition you will need:
 

• Experience working in a fundraising or marketing role across a range of channels such as DRTV, telemarketing, print, email and SMS
• Understanding of individual giving and fundraising KPI’s in relation to DRTV, Print, telemarketing, email and landing pages
• Excellent communication skills

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Salary: £44,800-£49,000
Contract: Permanent, full-time
Location: London/Hybrid
Closing date: Rolling
Benefits: Flexible working arrangements, Great maternity, parental, dependents, and compassionate leave arrangements, Employee Assistance Programme

We have an excellent opportunity for a Corporate Partnerships Manager – New Business working for St Mungo’s, one of the UK’s leading homelessness charities. You will report to the Senior Corporate Partnerships Manager. As part of this role, you will be responsible for leading the cultivation and launch of new corporate partnerships, delivering mutual benefit for St Mungo’s and the partnering company.

Excitingly, this will offer you the opportunity to line manage a Corporate Partnerships Coordinator and Executive, leading on all new business activity, from identifying suitable partner prospects through to handover to the account management team.

To be successful as the Corporate Partnerships Manager – New Business, you will need:

• Extensive experience of securing new multi-year, high-value partnerships, as well as brand and commercial partnerships.
• Demonstrable experience of negotiating, influencing and creating partnership agreements.
• Experience of leading, motivating and managing people to achieve team and organisation objectives.

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Your new company
You will be joining a dynamic and supportive Education Team dedicated to providing exceptional service to students and staff. The team works collaboratively to ensure smooth processes and high standards in all educational activities.

Your new role
As an Education Assistant, you will provide external-facing support for students and internal support services for other staff. Your responsibilities will include handling emails and phone calls, processing student registrations, assisting with exam preparations, and maintaining accurate database entries. You will play a crucial role in ensuring a high level of customer service and efficient administration throughout the exam cycles. This role is 21 hours, and you can work from home for the role, but the working days will be Tuesday, Wednesday and Thursday.

What you'll need to succeed
To excel in this role, you will need strong communication and interpersonal skills, excellent time management, and organisational abilities. Proficiency in MS Office packages and other office IT programs is essential. You should be proactive in improving systems, solving problems, and maintaining attention to detail. Previous experience working in exams or education is required. A collaborative and inclusive approach, along with the ability to work accurately under pressure, will be key to your success.

What you'll get in return
You will be part of a committed team that values ethical standards, collaboration, and continuous improvement. The role offers an opportunity to contribute to high-quality educational services and to develop your skills in a supportive environment. You will have the chance to make a real impact on the student experience and work with a diverse group of colleagues.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.

Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition.  As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.

This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.

To be successful as the Individual Giving Officer (Mid Value), you will need:
 

• Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
• Experience developing and delivering mid-value giving programmes and activities
• A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Salary: £36,000 - £38,000
Contract: Permanent, full-time
Location: London – Hybrid
Closing date: 21st April 2025
Benefits: 26 days annual leave excluding bank holidays, leave purchase scheme, Wellbeing day

Are you looking for an exciting opportunity to step into a Senior Direct Marketing Executive (Retention) role? We are working with the amazing Royal Air Force Benevolent Fund as they look for a passionate fundraiser to join them in this newly created role.

As Senior Direct Marketing Executive - Retention, you will take the lead on scoping, proposing and implementing multi-channel stewardship campaigns to maximise income and supporter engagement. This will be done through both offline and digital activity through stewardship and development campaigns to uplift warm contacts.

This is a very exciting opportunity for a fundraiser with direct marketing experience to take a step up and play a large part in shaping and delivering a donor engagement strategy.

To be successful as the Senior Direct Marketing Executive - Retention, you will need:

• Proven experience in managing mass market donor or customer retention / loyalty activity
• Excellent understanding of digital and offline marketing principles and best practices
• Experience of effectively briefing and managing ongoing relationships with agencies.

 If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Purpose of the Job 

An exciting opportunity has arisen for a clinical lead working within our Mental Health Support Teams and wider Children and Young People’s Services. As an integral part of our services, you will ensure the high-quality delivery of mental health interventions for children and young people. You will provide  clinical supervision and support to a multi-disciplinary team, ensuring adherence to evidence-based practice and national guidelines. This role involves overseeing the delivery of low-intensity and early intervention mental health support within schools and the community for children and young people between the ages of 5-18 (for young people with SEND under 25). In addition, you will ensure professional development and clinical governance.

Job Summary

The role includes:

• Providing case management and clinical supervision (1:1 and group) and some line management
• Supporting the team to write sensitive and appropriate reports concerning the assessment, formulation and treatment plans of children and young people
• Carrying out clinical case file audits to ensure high quality practice and to support practitioners and trainees
• Ensuring that practitioners and trainees work within their scope of practice and adhere to professional standards
• Ensuring adherence to evidence-based practice in accordance with national guidance and national and local policies (including NHS and educational frameworks)
• Escalating referrals where the level of need is beyond the scope of the service
• Contributing to the ongoing evaluation and improvement of the MHST model
• Where appropriate, directly delivering sessions to more complex young people or families
• Support trainee practitioners and supervisors to meet the requirements of their studies
• To facilitate in person group supervision or reflective practice across CYP Services
• To manage the duty service and be part of the out of hours on-call rota advising staff on complex challenges and safeguarding
• To step in to deliver services (e.g. targeted groups, CBT informed 1:1s) to schools where needed (e.g. staff holidays, sickness, special requests from schools)
• To support Whole School Approach staff in the design and delivery of training sessions and developing engaging and accessible resources for children, parents and school staff
• Working with the service manager to establish our presence in schools and the local college and support the on-going delivery and development of our work in partnership with school leaders and other professionals
• Giving timely advice to school staff and liaising with external specialist local services to help children and young people to get the right support and stay in education
• Building and maintaining partnership relationships (e.g. CAMHS, Youth Offending Teams, Educational Psychologists)
• Participate in  complex case discussions and contribute to multi-agency safeguarding processes.
• Uphold high standards of safeguarding, ensuring all concerns are appropriately escalated.

Other Responsibilities

• Oversee the quality of case-recording and documentation on a clinical database (IAPTUS)
• Ensure that all follow up and records maintenance is done within the project timelines and to a high standard
• Contribute to the quarterly reporting to the commissioners on quality assurance from the clinical point of view
• Represent the MHST and HFEH Mind at external meetings
• Attend regular team meetings as agreed with the service manager
• Attend and successfully complete all mandatory training as required by HFEH Mind
• Ensure that all support provided has an inclusive values base which recognises and respects difference and diversity
• Attend regular 1:1s and reflective practice sessions, and work to meet KPIs and actions from meetings
• Any other reasonable tasks to meet the needs of the organisation (inline with the requirements of the role).

Person Specification

Essential

• Professional qualification (e.g., Clinical Psychology, Counselling, Social Work, Mental Health Nursing).
• Accreditation with a relevant professional body (e.g., HCPC, BACP, UKCP, BPS, BABCP, NMC, Social Work England).
• Significant experience (minimum of 5 years) in child and adolescent mental health, including direct work with children and families with complex needs
• Experience of providing clinical supervision to practitioners working with children
• Strong understanding of evidence-based interventions (e.g. CBT, trauma-informed approaches)
• Experience of managing risk and safeguarding concerns
• Excellent communication skills and non-judgmental approach to working as part of a multi-disciplinary team
• Understanding of neurodiversity and the needs of children with additional or complex needs and an adaptable approach to what works

Desirable

• Knowledge of the MHST model, early intervention, and school-based mental health services
• Experience of working in education settings or school-based mental health teams
• Training in supervision models (e.g. BABCP/BPS supervision course)
• Experience in delivering training
• Experience of working in a school or college setting

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.