Campaign management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an exceptional relationship fundraiser who thrives on delivering impact to lead high-value fundraising at PDSA.
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We deliver over 2 million treatments every year and handle over 300 emergencies every day. In fact, we treat more pets than all other UK vet charities combined.
We have ambitious plans ahead and philanthropy will play a vital role in ensuring we can expand our reach to support even more people and their beloved pets. To achieve this, we need passionate and creative individuals who are ready to deliver change and ensure that all our supporters have a rewarding experience with our Charity.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us.
As a Senior Philanthropy Manager, you will:
- Lead, manage and develop a talented team, guiding them through the full employee life cycle.
- Create and deliver fundraising strategies to grow income from high-value donors, trusts, and philanthropic partners.
- Identify, cultivate and steward relationships with major donors and legacy pledgers to secure long-term support.
- Manage a portfolio of strategic partnerships, delivering exceptional stewardship and tailored engagement.
- Oversee prospect research, pipeline management, and due diligence processes for all of high-value.
- Collaborate with internal teams to align philanthropic objectives with organisational priorities and campaigns.
- Represent PDSA at high-profile events and networking opportunities, enhancing our visibility and reputation.
- Use insights and analysis to refine strategies, maximise impact, and ensure compliance with regulations and ethical standards.
As Senior Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy, you excel at building strong relationships and delivering impact.
We’re seeking someone with:
- Expertise in philanthropic giving.
- Proven success in securing and managing six and seven figure partnerships.
- Strong relationship management and negotiation skills.
- Experience working with senior staff, volunteers, and stakeholders.
- Expertise in creating compelling donor proposals and impact reports.
- Excellent communication and presentation abilities.
- Analytical skills to assess and improve fundraising performance.
- Knowledge of CRM systems for donor management.
At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:
- 25 days holiday (excluding Bank Holidays), with the option to buy or sell up to 5 additional days per year.
- Remote and flexible working options to suit your lifestyle.
- Special days off – including a paid Volunteering Day, a Celebration Day for something meaningful to you, and a dedicated Wellbeing Day to focus on yourself.
- Generous pension schemes, starting at 5% contributions and increasing up to 10%.
- Life Assurance policy (4x annual salary) to give you peace of mind.
- Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support.
- Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
About the role
We’re looking for a strategic and creative marketing leader to join our team and drive impactful, audience-first campaigns that support both policy initiatives and commercial goals. In this role, you’ll work closely with the Head of Marketing and Digital Communications to shape and deliver an annual campaign strategy informed by audience insight, business intelligence, and the wider political and economic landscape. You’ll oversee the delivery of integrated marketing campaigns across multiple channels, ensuring alignment with brand and organisational priorities, while managing budgets and external partnerships to maximise value and impact.
You’ll be a confident communicator and collaborator, able to inspire cross-functional teams and represent marketing plans across the organisation. With a strong grasp of digital tools and martech, you’ll optimise customer journeys and lead on flagship campaigns that drive engagement and conversion. As a skilled people manager, you’ll support and develop your team, fostering a culture of high performance and continuous improvement. If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
No agencies please.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is Wednesday 10 September at 9.30am.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview.
Interviews will be held on Wednesday 24 September. Role available to start shortly thereafter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for a collaborative and driven marketing professional with significant experience delivering telemarketing campaigns that grow existing customer or supporter value to join us as our Marketing Manager (Telemarketing & Regular Giving Growth). This is an exciting opportunity to play a key role in developing and delivering effective, insight-led campaigns that increase income and deepen long-term relationships with our supporters.
This is a hybrid working role, working from our London Farringdon approximately once a week, typically on a Thursday. This may be more than once a week on some occasions and will be discussed in more detail during the interview process.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.
We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Marketing Manager (Telemarketing & Regular Giving Growth), you will develop and deliver effective telemarketing and cross-channel campaigns to grow the value of our Regular Giving base. By understanding donor motivations, you will deliver campaigns that prompt action and drive income through upgrade, conversion, cross-sell, winback, reactivation, and stewardship activity.
You will work within a multi-disciplinary squad, collaborate closely with colleagues across Public Impact, and manage relationships with external agencies to deliver engaging, data-driven campaigns that keep our supporters at the heart of everything we do.
In this role, you will:
- Work as part of a multi-disciplinary squad to engage supporters and grow the lifetime value of our Regular Giving base, using data and insight to understand audience needs and motivations.
- Plan and deliver telemarketing campaigns with a multi-channel approach to achieve ambitious regular giving growth income and donor conversion targets.
- Drive upgrade, cross-sell, reactivation, winback and conversion telemarketing campaigns utilising Email, Direct Mail, and SMS, ensuring optimal performance and return on investment.
- Develop inspiring, audience-focused creative and calling guides, working with internal teams and external agencies to deliver high-quality supporter experiences.
- Collaborate with data and insight teams to develop robust campaign selections, embedding test-and-learn principles to improve results.
- Monitor and analyse campaign performance, sharing insights and learnings to inform future activity.
About you
To be successful, it is important that you have:
- Significant experience delivering telemarketing campaigns that grow existing customer or supporter value.
- Experience planning and delivering multi-channel integrated marketing campaigns, including Telemarketing, Direct Mail, Email, and SMS.
- Strong project management skills, with a proven track record of delivering complex campaigns on time and to budget.
- Experience managing external partners, including telemarketing and creative agencies, to deliver high-quality work.
- Strong analytical skills, with the ability to interpret data and translate insights into strategic recommendations.
- Commitment to Save the Children's vision, mission and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
To learn more about the position, please review the Job Description in the attached documents.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
This is a hybrid working role where you will be required to come in to your contracted office approximately once a week, typically on a Thursday, depending on the needs of your role, team, or service. This may be more than once a week on some occasions. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is a new role which will help to deliver a pilot strategy to grow long-term sustainable income by enhancing Breast Cancer Now’s on-the-ground presence locally.
Joining the relationship fundraising team and working closely with the high value partnerships team, this role is responsible for cultivating new long-term relationships and, in turn, driving fundraising income.
Uniquely, the post holder will help to implement a large-scale trial to further grow Tickled Pink, an award-winning partnership between Asda, Breast Cancer Now and CoppaFeel! which has raised over £100m. The goal is to grow both engagement and future income by directly supporting colleagues across Asda stores in their local area.
In addition, this role will establish and grow a portfolio of supporters in the northwest by cultivating relationships with new and warm supporters including individuals, clubs, societies and local companies. It will also line manage two community fundraisers based in Scotland.
What’s special about this role is that you’ll be working alongside a supportive, innovative and fun team which has delivered continued growth in fundraising over the last five years.
The is the first time the charity has had a community fundraiser locally based in the northwest. It is one of five new roles being introduced as part of the pilot, and the goal is that they all become permanent.
About you
You’re a pro at cultivating long term relationships with a variety of new supporters to generate income, and have great community fundraising experience working with individuals, local companies and clubs and societies.
You’re proactive and can work in a flexible and agile way; perhaps you’ve helped to deliver successful pilots in the past. You’re solution focused and experienced in developing and delivering ideas to grow income and engagement in the short and long term.
With great communication skills, you’re a team player and love working independently as well as part of a large team with various stakeholders.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This is a remote role, and the candidate will need to be based in Manchester, Liverpool or the surrounding area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as to our offices in London, Sheffield and Glasgow.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
10 September 9 am
Interview date
First stage interview 15 September 2025
Second stage interview week commencing 22 September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London - Hybrid working from the Borough, London office
In this exciting new Digital Communications Manager role, you will take the lead in the development and execution of Whizz Kidz’s social media strategy and calendar. You will plan and create multimedia content for social media and our website, focussing on telling the stories of our beneficiaries and fundraisers.
We are looking for an excellent writer with a passion for finding and telling the stories that exist within Whizz Kidz. You will have significant experience in managing engaging social media accounts and be confident producing multimedia content.
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Key accountabilities
Social media
• Develop and manage the social media strategy for Whizz Kidz
• Manage the day-to-day social media calendar and posting across Instagram, Facebook and LinkedIn, ensuring a consistent stream of content that generates engagement
• Evaluate social media performance and recommend potential new strategies and platforms
Content creation
• Develop and edit multimedia content for social media and the website
• Identify and tell the stories of our beneficiaries and fundraisers
• Write news and announcements for the website
• Work with teams across the organisation to ensure content and collateral is up-to-date and optimised across print and digital channels
PR and media management
• Write and distribute press releases
• Manage and triage media enquiries
• Support the Senior PR and Communications Manager to run the PR function
Person specification
Skills and knowledge
• Excellent written communication and copywriting skills - with the ability to authentically communicate in a way that makes people feel heard
• Creative and resourceful and able to maximise opportunities with limited budgets
• An ability to work under tight deadlines
• A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision
• Able to work flexibly and creatively to respond to the emerging needs
• Strong decision-making skills
• Knowledge of a digital communications landscape and an interest in social media and new communication channels
Experience
• Significant experience of managing engaging social media accounts
• Experience of writing content across digital platforms
• Experience of developing multimedia content including video production and image editing for use on social media posts/stories/reels and other channels
Personal qualities
• Alignment with our values – young people focused, ambitious, inclusive and collaborative
• Passionate about supporting young wheelchair users and creating societal change
• The ability to enthuse and engage others in the potential benefits of an engaging project
• An unbounded curiosity for exceptional customer service and improving performance
• Goals driven and creative problem solver
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply, please visit our website via the Apply Button.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.

We are currently looking for a Head of Campaigns (paternity cover). This is an exciting opportunity to help build an ambitious movement to phase out oil and gas extraction in the UK.
Uplift is a high-impact campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK and move towards a fossil fuel-free future.
The role
As Head of Campaigns, you will lead the development and execution of powerful public mobilisation campaigns and digital communication strategies to support a just transition away from oil and gas in the UK. You will ensure that Uplift’s public campaigns meet the needs of the current political and economic context within the UK and globally, whilst strengthening the movement away from oil and gas.
For more information and submission of your application, please visit our website.
Please do not send your application via email.
Other
Location: Remote (within UK)
Benefits: Annual Professional Development Allowance, Employee Assistance Programme, home office set up allowance, consideration of flexible working requirements and work/workplace adjustments, and organisational focus on employee wellbeing.
Starting date: January 2026
Proposed interviews: Likely w/c 14th September
The client requests no contact from agencies or media sales.
Purpose of the Role
To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making.
You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations.
This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls.
Key Responsibilities
1) Campaign Strategy and Development
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Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities.
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Work with internal teams to craft campaign messages informed by research and sector data.
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Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls
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Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation)
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Monitor impact of campaigns and contribute to cross-organisational reflection and learning.
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Contribute to cross-organisational policy influencing strategy and calendar
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Track political developments, maintain contact records and parliamentary timelines
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Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity.
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Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses.
2) Policy and Parliamentary Engagement
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Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments.
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Prepare briefings, reports, and policy responses for government and parliamentary audiences.
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Coordinate engagement with central/local government and VAWG coalitions.
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Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants
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Track and respond to relevant legislation, debates, select committee work, and inquiries.
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Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning
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Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements
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Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings.
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Draft political content, including statements, open letters, and responses to emerging issues.
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Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging.
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Identify and amplify stories and case studies for campaigns and public awareness.
3) Membership and Sector Outreach
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Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector.
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Represent member interests within campaigns and coordinate cross-sector advocacy.
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Support members to engage in political and public campaigning, including training, resources, and shared actions
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Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation
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Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.
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Evaluate campaign activities against strategic objectives and funder requirements.
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Contribute to planning documents, project reports, and performance tracking systems.
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement).
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Experience building strategic alliances and working with policymakers or media.
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Demonstrated ability to deliver campaigns or events involving multiple stakeholders.
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Experience working in the VAWG, criminal justice, immigration or voluntary sector.
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Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation.
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Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers.
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Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly.
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Experience developing or delivering campaigns that create impact and mobilise public or political support.
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Strong relationship-building skills and ability to engage confidently with a range of stakeholders.
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Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls
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Analytical ability to summarise and interpret complex policy landscapes.
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Project management and organisational skills.
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Media relations and knowledge of digital campaigning.
Desirable Experience
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Experience supporting grassroots or community-led campaigning
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Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health
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Understanding of framing, messaging, and movement-building in a political context
Values and Behaviours
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Commitment to anti-racism and feminist values.
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Collaborative and inclusive approach to working.
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Flexibility and responsiveness to fast-paced political developments.
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Strong team player who contributes to shared goals and values.
What we offer
30 days annual leave + public holidays (pro rata)
Flexible working arrangements
Pension contribution
Private Health Care (BUPA)
Meeting Free Fridays
Supportive, feminist working environment
Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Working to specific income targets, the Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacys; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraisering team to devise and execute creative and effective stewardship journeys. You will have a sound understanding of fundraising membership schemes and sector regulations, with knowledge of best practice CRM and/or fundrasing database.
The Supporter Engagement Manager will work with the Senior Head of Supporter Engagement to develop the strategy for increasing income across all individual giving streams and then work with the Marketing and Communications Manager and the wider team to impliment it. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme. This includes our annual matched-funding campaign and reoccuring giving programmes, which last year raised £1m and £150k respectively. The post-holder will be key in taking the Individual Giving programme to the next level, providing proactive engagement opportunities and efficiently work with data to provide timely, targeted, relevant and engaging communications to our various supporters.
ABOUT YOU
You will be a dedicated, organised and experienced in managing Individual Giving income streams, with proven expertise in stewardship and donor care, including the design and delivery of impactful supporter journeys. You will show creativity and determination to succeed. This role requires you to be collaborative and solution-focused, with the confidence to lead initiatives, influence outcomes, and drive continuous improvement. An exceptional and eloquent communicator, committed to relationship-building and creating meaningful experiences that make supporters feel valued and part of a greater mission.
Noah’s Ark Children’s Hospice is an equal opportunity employer.We welcome applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
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Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
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Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
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Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
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Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
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Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
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Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
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Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
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Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
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Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
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Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
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Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
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Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
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Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
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Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
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Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
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Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
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Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
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Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
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Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base and/or home working.
Closing Date: Sunday 5th October, 11.59 pm
*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications, and you will need the Right to Work in the UK.
Are you and experienced fundraiser that can hold and deliver a strategy?
We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.
At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.
This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.
You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.
What You’ll Do
- Raise at least £500,000 in new money per annum, with a robust fundraising plan.
- Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
- Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.
What You’ll Bring
- Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
- Confidence and compliance of fundraising best practice, fundraising governance and law.
- The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.
What We’ll Offer
- An opportunity to create lasting impact across a well-loved and ambitious organisation.
- A vibrant, values-driven culture where your voice and work matters.
- A flexible, supportive team with big plans and a collaborative mindset.
- Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.
Please note applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
The successful applicant will be subject to satisfactory references and DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know.
The client requests no contact from agencies or media sales.
Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Campaigns and Community Organiser.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We are seeking a passionate and proactive Campaigns and Community Organiser to join Arts SU's Democracy and Influencing team. This role is pivotal in driving community organising initiatives and supporting the strategic development of student campaigns across UAL. You will support and empower student campaign groups by delivering training, developing resources, and fostering engagement with student voice initiatives. You will play an essential role in creating an inclusive and supportive environment where student leaders and campaigners can thrive and lead impactful change while also contributing to wider Union objectives and events.
Who we are looking for
We're after someone who's passionate about community organising and student campaigning - someone who loves bringing people together and making things happen. If you have experience working in community development, campaigning, or a related third-sector or educational role, that's a big plus. You'll need to be confident with communicating with diverse groups of students and staff both, face-to-face and in writing. We value those who are flexible, organised and able to juggle multiple projects at once. You'll have a strong knowledge of campaign tactics, influencing strategies and ability to measure impact. We want someone who's positive, loves solving problems and is ready to roll with whatever comes their way. It's really important you are a team player who is happy to collaborate and understand the importance of what equality and diversity means for our students to help create welcoming spaces for everyone.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Job application timeline:
Closing date: 23:59pm 14th September
Intended Interview date: 30th September
REF-223483
Main purpose of post
This is a senior role within the Fundraising team, responsible for driving forward
Weston Park Cancer Charity’s income generation strategy across key fundraising
channels, particularly within community fundraising, donor development, and
community partnerships. Working with the Head of Fundraising and community
fundraising team, you will lead the design and delivery of an ambitious and
creative community fundraising programme.
You will be responsible for managing a small, dedicated team of three, ensuring
high performance, innovation, and supporter-focused approaches that help us
grow our impact across the region.
This role combines strategic planning with hands-on delivery, ensuring that we
meet community income generation plans to achieve and exceed annual targets
currently c. £800k per annum.
Key Responsibilities
Fundraising:
Lead and deliver an ambitious and creative community fundraising
programme, identifying new opportunities to engage individuals, groups,
schools, faith groups, sports clubs, volunteer fundraisers, and community
organisations.
Maintain, develop and deliver a calendar of high-impact community
campaigns such as Time for Tea, that inspire participation, raise awareness of
the charity’s work, and generate sustainable income.
Use insights and audience data to create tailored supporter journeys that
build long-term relationships, encourage repeat fundraising, and deepen
engagement.
Harness audience data and insight to expand our fundraising reach,
increasing income in underserved areas of the region.
Represent the charity at community events, delivering public talks,
stewarding key supporters, and raising awareness of WPCC’s work across
our region.
Oversee the delivery of income and engagement targets, measuring impact,
evaluating outcomes, and embedding continuous improvement across all
community fundraising activity
Monitoring & Reporting
Manage community fundraising income and expenditure budgets, ensuring
strong ROI and cost-effectiveness.
Produce regular reports for senior leadership on performance, trends, and
forecasts.
Ensure data is accurately recorded, monitored, and used to inform decisionmaking.
Team Management and Development
Line manage and inspire team members.
Provide support and guidance to the wider community and fundraising
team where appropriate.
Set clear objectives, monitor performance and provide coaching and
development support.
Foster a collaborative, motivated and high performing team culture.
Uphold the commitment of the organisation to equality and diversity
Operational Delivery and Collaboration
Ensure all community fundraising activities comply with legal, regulatory
and ethical standards (including Fundraising Regulator’s Code of Practice,
GDPR and charity law).
Maintain high-quality supporter stewardship, using tools such as Raiser’s
Edge to monitor activity, analyse trends and report on outcomes.
Take all reasonable steps to manage and promote a safe and healthy
working environment
Work closely with the Cancer Support, Marketing, finance and Volunteer
teams to ensure joined-up messaging, delivery, and supporter experience.
Who you are
___________________________________________________
We are seeking an experienced and proactive Senior Fundraising Manager who
shares our values to join Weston Park Cancer Charity’s busy charity team. Your role
will play a vital part of our Fundraising team and help us to deliver our vision: a better
life for those living with, and beyond, cancer in our region. You will lead on the
development of an effective community fundraising strategy, to drive forward the
charity’s ambitious plans for change and growth in line with the 3 year strategy.
About you:
Values-led fundraiser – Ability to develop and drive impactful fundraising
strategies that grow and diversify community income streams.
Strong People Management – Proven experience in leading, motivating, and
developing high-performing teams.
Exceptional Relationship Building – Skilled at engaging a wide range of
supporters, volunteers, and local partners with authenticity and empathy.
Results-Oriented – Track record of meeting or exceeding income targets
through innovative and supporter-focused campaigns.
Passion for Purpose – Deep commitment to improving the lives of people
affected by cancer, with a strong understanding of community fundraising’s
role in that mission.
Closing date: Sunday 14th September @ 11.59pm
1st Interview Date: Wednesday 24th September
2nd Interview Date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process,
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.
We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.
Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.
The Campaigns Coordinator will report to the Campaigns and Public Affairs Manager and work closely with others across our UK and international teams. You will play a key role in coordinating and inspiring volunteers and external stakeholders.
JOB DESCRIPTION
- Campaign delivery: Drive Animal Equality’s high-impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy-makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources.
- Stakeholder management: Build and maintain strong relationships with decision-makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes.
- Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in-person action.
- Peaceful protest coordination: Organise creative, non-violent demonstrations and direct actions that advance campaign objectives and attract media coverage.
- Research and uncovering malpractice: Conduct desk-based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence-based campaigns.
- Uncover scandals through desk-based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture.
- Media generation: Work with Animal Equality’s Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure.
- Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi-channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality’s campaign priorities.
- Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met.
- Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness.
- Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Edinburgh, however very flexible homeworking arrangements are available.
Contract: 18 months fixed term contract
About the role
The Senior Digital Campaign Officer will play a key role in our work to end homelessness in Scotland – designing creative ways to engage the public with our latest campaign around the next election, using digital channels, including our website, social channels and email.
You will lead the creation of supporter journeys to mobilise people across Scotland; turning public awareness and interest in homelessness into meaningful actions that lead to change. You’ll work with others to make sure our campaigns are joined up with our digital, data, technology and marketing teams, and to make sure that our digital campaigns have a direct impact on the policies and practices needed to end homelessness.
About you
- Experience of developing digital influencing strategies that result in significant increases in the volume of new supporters and deepened involvement for existing supporters.
- Excellent technical knowledge and experience of digital tools and channels, particularly Engaging Networks and Adestra.
- Ability to think creatively, develop and test digital tools which strengthen campaigning successes.
- Strong communication skills including the ability to write campaigning materials for supporters e.g. website pages, social media posts, campaign emails, campaign actions, blogs.
- Ability to collaborate with people from different teams to achieve goals.
- Excellent project management skills.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 14 September 2025 at 23:59
Interview process: Competency-based interview + written task.
Interview date and location: Interviews are scheduled for Monday 22 September.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The purpose of the role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key accountabilities
Strategy and planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, analysis and data management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and management
- Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person specification
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The client requests no contact from agencies or media sales.