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Closing today at 23:30
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 2 weeks ago
Closing in 3 days
Sussex Wildlife Trust, Rye, East Sussex (On-site)
£12,636.68 (£31,591.70 FTE)
Posted 3 weeks ago
Closing in 3 days
Community Rail Network, Remote
£36,400 per year
We are seeking a coordinator to lead our Travelling with Confidence grant, for promoting independent mobility, using rail
Posted 4 days ago
Quest for Learning, Multiple Locations (Hybrid)
£29,000 - £30,000 per year
Posted 1 week ago Apply Now
The Brompton Fountain, Chelsea (Hybrid)
£30,000 - £33,000 per year
Are you a passionate fundraiser looking for your next big challenge? Join our team and help transform the lives of seriously ill children.
Posted 1 week ago Apply Now
Blesma, The Limbless Veterans, Remote
£51,693.3 per year
Are you a welfare officer with experience seeking a position in the military charity sector that makes a difference?
Posted 3 days ago Apply Now
Closing in 7 days
Volunteering Matters, Ipswich, Suffolk (On-site)
£23,004.80 FTE per year
Posted 2 weeks ago Apply Now
Page 29 of 38
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Refreshed on: 02 October 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work