Campaigning volunteer volunteer roles

About Obuyisi bw'Omu Initiative (OBI)

Obuyisi bw'Omu Initiative (OBI) is a youth-led nonprofit organization committed to creating lasting change in Uganda through mental health awareness, quality education, climate action, clean water and sanitation (WASH), and youth empowerment. We believe powerful stories inspire action, and we are looking for a creative volunteer to help amplify our impact through digital media.

Position Summary

We are seeking an experienced and passionate Digital Marketing & Video Content Volunteer to strengthen OBI's online presence by creating engaging digital campaigns and compelling video content. The ideal candidate is creative, self-motivated, and experienced in both digital marketing and video editing, with a passion for using storytelling to drive social impact.
This is a fully remote volunteer position offering the opportunity to contribute to meaningful community development while building an international nonprofit portfolio.

Key Responsibilities

• Develop and implement digital marketing campaigns across multiple platforms.
• Create engaging social media content for Facebook, Instagram, LinkedIn, X, TikTok, and YouTube.
• Edit short-form and long-form videos highlighting OBI's programs, events, and impact stories.
• Design and schedule social media posts that increase engagement and visibility.
• Transform photos, interviews, and field footage into compelling stories.
• Produce promotional videos for fundraising campaigns and volunteer recruitment.
• Optimize content for each social media platform.
• Assist in growing OBI's online community and supporter engagement.
• Monitor digital marketing performance and recommend improvements.
• Stay updated with current digital marketing and social media trends.

Required Skills & Experience

• Proven experience in digital marketing or social media management.
• Strong video editing skills using software such as Adobe Premiere Pro, CapCut, DaVinci Resolve, Final Cut Pro, or similar.
• Experience creating short-form video content for Instagram Reels, TikTok, Facebook Reels, and YouTube Shorts.
• Basic graphic design skills using Canva or Adobe Creative Suite.
• Excellent written English communication skills.
• Strong storytelling and content creation abilities.
• Ability to work independently and meet deadlines.
• Passion for nonprofit work and community development.

Preferred Qualifications

• Experience working with nonprofits or NGOs.
• Knowledge of social media analytics and content strategy.
• Experience with Meta Business Suite, Buffer, or Hootsuite.
• Photography or motion graphics skills are an added advantage.
• Familiarity with fundraising or advocacy campaigns.

What You'll Gain

• Opportunity to contribute to meaningful social impact in Uganda.
• Experience working with an international nonprofit team.
• Professional reference upon successful completion of the volunteer period.
• Certificate of Volunteer Service.
• Portfolio-building opportunities through impactful campaigns and storytelling.
• Collaboration with passionate professionals and volunteers from around the world.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

🌍 Volunteer Opportunity, Animator (Graphics Team)

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross cultural collaboration, and sustainable development.

We are currently seeking creative and passionate volunteer animators to join our Graphics Team and help bring IHF's stories, educational resources, and volunteer journeys to life through animation.

🔹 Role Overview

The Animator Team is a specialized unit within the Graphics Team, dedicated to transforming static designs into engaging animated content. Your work will help educate, inspire, and welcome volunteers while creating meaningful visual experiences for audiences around the world.

From onboarding journey animations and educational explainers to children's content and social media videos, your creativity will help communicate IHF's mission in a fun, engaging, and professional way.

Key Responsibilities

🎬 Create short 2D animations and motion graphics for IHF campaigns.

🎨 Animate onboarding journey maps, volunteer guides, and educational materials.

📱 Produce engaging animated content for social media platforms.

👧 Help create age appropriate educational animations for children at IHF centers.

🤝 Collaborate with the Graphics, Social Media, Video Editing, and Communications Teams on creative projects.

✨ Transform static graphics into dynamic visual stories that educate, inspire, and engage.

🔹 Ideal Candidate

• Experience with animation software such as Adobe After Effects, Adobe Animate, Blender, Canva Animation, Vyond, Toon Boom, or similar tools.

• Creativity and a passion for visual storytelling.

• Basic knowledge of motion graphics, character animation, or explainer videos.

• Strong attention to detail and willingness to collaborate within a creative team.

• Students or professionals interested in Animation, Motion Graphics, Multimedia Design, Film Production, Visual Communication, Digital Arts, or related fields are encouraged to apply.

• Volunteers who are eager to learn are also welcome.

🔹 Benefits of Volunteering with IHF

🌍 Build an international animation portfolio.

🎬 Work on meaningful projects that make a difference.

🤝 Collaborate with volunteers from around the world.

📚 Develop your animation, storytelling, and creative communication skills.

🏅 Receive official volunteer recognition and certificate for your contributions.

💙 Help educate, inspire, and empower children and volunteers through creative animation.

Role Summar

To bring our vision to life, you will play a key role in engaging and nurturing our audience through email. As an Email Marketing Copywriter, you will be responsible for writing compelling email campaigns that inspire action, build relationships, and support Roots Academy's programs and initiatives.

Key Tasks

• Write high-converting email campaigns for launches, nurturing sequences, and
• announcements.
• Craft subject lines and hooks that improve open rates and engagement.
• Collaborate with the marketing team to align email messaging with campaign goals.
• Segment messaging based on audience needs and stages of the journey.
• Review performance metrics and iterate on copy to improve results.

What we're looking for:

• Passion for Islamic education and contributing to the development of young Muslims.
• Strong copywriting skills with a focus on persuasion and storytelling.
• Understanding of email marketing principles such as funnels, segmentation, and calls to action.
• Ability to write in a tone that is engaging, authentic, and aligned with Roots Academy's voice.
• Ability to meet deadlines and adapt based on feedback.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, and Australia.
• Receive continuous rewards for those who seek Islamic knowledge through the Roots platform.
• Be part of a growing organisation focused on grassroots revival and education.
• Access to in-house tarbiyah sessions to develop your deen.

Please note: This is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food , travel, and equipment, in line with our Expenses Policy.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Peer Medical Foundation

We advance healthcare access, advocacy, and education for marginalized, racialized, and vulnerable communities worldwide.

General Volunteer

As a General Volunteer, you'll support our team across projects and help wherever the need is greatest; a great fit if you're excited about our mission and want to explore different areas before specializing. Responsibilities may include:

• Supporting campaigns, events, and initiatives across our teams
• Helping with research, writing, or content creation as projects come up
• Assisting with outreach to students, communities, and partner organizations
• Sharing ideas for new projects and ways to grow our impact
• Pitching in on day-to-day tasks that keep the organization running

What you'll gain

• Exposure to multiple areas of nonprofit work, advocacy, education, resarch, communications, and more
• The chance to discover where your strengths and interests fit best
• Mentorship and feedback from our leadership team
• Experience and connections valuable for college and job applications
• A supportive, mission-driven international community

Who we're looking for
Someone enthusiastic, flexible, and passionate about health equity. No formal experience required, just reliability and a willingness to jump in and learn

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Community Liaison Officer

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for an individual who embodies the spirit of CAG and continually keeps the integrity and goals of the organisation at the forefront of every decision that they make as part of their role.  To ensure we meet our goal of improving the well-being of young people and being a part of our local community we need to increase our reach. We’re looking for a volunteer Community Ambassador to play a vital role in helping us reach new audiences, form new partnerships and maintain current arrangements, raise awareness and generate income.

You will seek out opportunities to speak to and build relationships with community groups, organisations and businesses, raising awareness of our work and encouraging action through giving, campaigning and volunteering.

In addition to public speaking opportunities, you may attend events on our behalf, such as business networking meetings, fundraising events, community fetes, galas and more.

You will work closely with the CAG Management Committee for support and help mapping out opportunities within the local community and beyond.

Description

Responsibilities:

• Communicating and building relationships with current and potential community contacts.

• Promoting CAG in the local area.

• Attending meetings and events.

• Delivering talks about CAG’s aims and activities.

• Contacting existing supporters to encourage continued support.

• Researching new opportunities to build relationships in the local area, for instance: local places of worship, the Round Table, the Lions, local businesses.

• Working in close conjunction with our Social Media Volunteer and our Fundraising Volunteer.

• Communicating frequently with CAG Management Committee to keep them up to date.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Organised, self-motivated, proactive and good at managing your own time.

• Someone who enjoys meeting new people and networking, and is comfortable with public speaking.

• The ability to build and maintain relationships. 

• A proactive attitude, drive and enthusiasm to carry out projects to conclusion. 

• The ability to influence others using excellent communication skills. 

• The ability to motivate others and work as part of a team. 

• Resilience, particularly when faced with setbacks.

• A willingness to carry out a range of administrative tasks. 

• Strategic vision and an ability to think creatively.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG remains healthy and sustainable and able to navigate changing times and economic climates.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer will work from home and will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Flexible to suit you.

• You would need to be available to attend Committee meetings which normally take place in the evening.

• Occasional weekends and evenings to attend events.

Estimate of time commitment

• 0 - 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

Romani-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romani-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romani language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romani-speaking residents and Europia staff during community sessions.

• Help Romani-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romani and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romani and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romani language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Job description

We're looking for someone to manage our social media accounts for a minimum of 6 hours per week, during which you will schedule posts to engage our audiences. This is a creative role that will require you to create content based on our brand guidelines, using fresh impact (e.g. quotes, photos, videos) gathered by you or sent to you by our team on the ground, and you'll be able to pitch your own ideas for mini-campaigns and content.

We'd like you to spend some time looking at our audiences, using analytics to understand who our followers are, providing insightful analysis from the data available and seeking out new social media avenues and ways of connecting with audiences. The ideal candidate has a strategic mind and lots of passion and energy for our mission, as well as experience managing social platforms, creating content, and engaging with analytics.

Principal Responsibilities:

· Your principal role will be to promote, develop and maintain our online presence in order to maximise our impact and to promote ourselves as widely as possible to the local community.

Main Duties:

· Help create and maintain a social media plan

· Use social media to promote the activities and achievements of WFRC

· Keeping our social media channels updated on a frequent basis

· Encouraging others to comment on our posts and share them with others

· Ensure that communication reaches a wide range of local stakeholders and a diverse audience

· Develop and manage content for our website and social media, such as Facebook, Instagram, Twitter, TikTok, & YouTube.

· Select relevant channels to reach our diverse audiences

· Track the effectiveness of our social media work and recommend ways forward.

· Test content and review its impact.

· Keeping up to date with WFRC events and news, and choosing what to promote through our social media feeds

· Develop publicity materials and communication techniques to target communities that are under-represented

· Visiting our projects and attending our events with a view to writing articles about them on our blog

· To manage the filing and archiving of photographs and videos.
 

Benefits:

• Discounted or free food
• Store discount
• Work from home

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• Weekend availability

Work Location: Hybrid in WOLVERHAMPTON

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.