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Refuge, Greater London (On-site)
£43,627.3 per year
Posted 2 weeks ago
Closing today at 23:30
Crisis UK, E1 6LT (Hybrid)
£43,454 per year
Posted 2 weeks ago
Alzheimers Society, Somerset (On-site)
£24,651 - £26,650 Per Annum
Posted 3 days ago
Alzheimers Society, Bridgend (On-site)
£24,651 - £26,650 Per Annum (pro rata for 24 hours)
Posted 6 days ago
Bone Cancer Research Trust, Leeds (Hybrid)
£27,000 - £30,000 per year
We are seeking an ambitious candidate who will ensure lived experience shapes all aspects of our charitable work.
Posted 6 days ago
Closing in 7 days
Crisis UK, Liverpool (Hybrid)
£38,645 per year
Posted 1 week ago
Gaddum, Manchester (Hybrid)
£19,174.40 (pro-rata equivalent of £23,968 per year)
Working in our Bereavement Therapy and Complex Care Team, providing effective and efficient support to ensure smooth running of our services
Posted 3 days ago
Closing in 3 days
Big Local Works, London (On-site)
£24,000 - £25,600 per year for 4 days / week (£30-£32k FTE)
Posted 3 weeks ago Apply Now
Page 26 of 27
Greater London (On-site)
£43,627.3 per year
Full-time
Permanent
Job description

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025

Application resources
Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Refreshed on: 01 October 2025
Closing date: 01 November 2025 at 23:30
Tags: Social Care / Development, Advocacy, Domestic Violence / Abuse, Gender / Gender Based Violence, Victim Support

The client requests no contact from agencies or media sales.