Campaigns communicator and policy and campaigns officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a pivotal role which will shape the future of a CIC and Charity working on key challenges in housing, education and employment? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for an experienced Communications Manager who can grow our fundraising potential and engage key stakeholders across the sector, while shaping and delivering communications and outreach campaigns that demonstrate our social value proposition and grow our support base. They will play a key role in helping Kineara grow our communications channels, increase audience engagement, expand our fundraising potential through data-driven campaigns and powerful storytelling; and build strategic relationships with existing and potential funders.
You will work closely with project managers and the Senior Leadership Team to shape communications around our key delivery areas including identifying how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding and data to shape impact storytelling and communications with existing and new stakeholders.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow within an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key specialisations, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation, you may have experience in curating digital content for charities; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of, or are ready to be part of, the strategic growth of a social organisation.
Why us, now? Kineara is going through exciting changes as we rapidly expand our service user base and are opening up new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters or those living in temporary accommodation, working in partnership with housing services, private landlords, local authorities, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused team that takes care of each other.
Why you? You are motivated by seeing people who have experienced marginalisation or vulnerability thrive and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working towards joint and shared ambitions.
Key Responsibilities
Communications & PR
- Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s presence across its wide audiences and expand its fundraising potential
- Manage digital content strategy for Kineara, including producing short from video content, promotional videos, infographics, interviews, thought leadership, impact storytelling, case studies etc. to grow Kineara’s digital and social media footprint
- Work collaboratively with practitioners and the housing projects manager to regularly develop and publish information sheets, resources and content on Kineara’s website
- Plan and manage campaigns and petitions that influence policy and shape key decisions affecting our client group
- Ensure consistent implementation of Kineara’s brand messaging across all organisational engagements, campaigns, and materials, in alignment with Kineara’s identity, mission, vision, and core values.
- Develop and maintain strong relationships with journalists, editors, and media outlets to proactively promote Kineara’s work, including identifying relevant media opportunities, pitching compelling stories, responding to media inquiries
- Work closely with IT and business managers to ensure smooth running of internal communications
- Maintain and expand Kineara’s website and its functionality to meet the growing needs of the organisation
Fundraising
- Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
- Contribute to grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
- Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations.
Impact
- Work closely with Operations Manager and practitioners to embed outcomes, utilise and optimise frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
- Utilise CRM software such as Advice Pro to generate data-driven impact analysis and develop evidence-based communications materials for donors, funders and stakeholders
- Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
- Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
With a strong alignment with Kineara’s values, you will be:
- An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
- Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
- A self-starter and a team player, with a flair for building relationships.
- A creative communicator with a strong awareness of current and emerging trends in the charity communications sector, who proactively develops innovative and effective ways to communicate charitable causes, drive engagement, and inspire support.
- Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
- Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
- Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
- Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
- Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
- Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
- Developing brands and brand awareness in line with organisational objectives
- Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
- Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
- Creating and executing community, outreach and fundraising events.
- Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
- Ability to put together and manage project budgets.
- Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
- Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
- Managing communications/fundraising officers and external consultants
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages). Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
- Why you wish to apply for this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along.
Breaking barriers to secure housing, education and employment
“The go-to organisation for a public health perspective”.
(Senior UK Government official)
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management.
Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing.
The post holder will support the President, Vice‑President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association’s values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary.
To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK.
The client requests no contact from agencies or media sales.
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.
We are a small and passionate team making a tangible difference to the lives of families. We are hiring a Senior Communications Manager, to oversee and run our media and external communications, who will bring expertise and creativity to the organisation. If you're an experienced media operator and exceptional mission-driven communicator, and looking for your next big challenge, we'd love to hear from you.
Please see attached full job description.
We are determined that every baby should experience the best start in life.
The client requests no contact from agencies or media sales.
Organisation: Museums Association
Salary: £32,313 per annum (FTE £43,084)
Contract: Permanent, part-time. 22.5 hours per week across 3 days (0.75 FTE). As a progressive employer, the MA offers contracts based on reduced and compressed hours where a full-time contract is 30 hours per week, Monday-Thursday.
Location: Hybrid working – all staff are expected to attend office days twice per month (typically in London)
Closing date: 11.59pm on Sunday 12 April 2026
Interviews: Online w/c Monday 27 April 2026
The Museums Association (MA) is seeking a part time Policy Officer to play a leading role in developing our policy and campaigns work.
In this exciting role you will have the opportunity to deliver admin support for our campaigns and policy, including Museums Change Lives, Museums and Climate Justice, Decolonising Museums, and anti-racism. You will support committees and stakeholders, help to draft policy papers and support the development and delivery of communication and dissemination plans. You will also have the opportunity to draft impactful content for our website, events and online learning, and respond to information requests to ensure that we deliver for our membership and the wider sector.
You will support and work closely with the MA’s policy and ethics lead, including delivering advocacy across the UK nations and have opportunity to develop a role in campaign areas where you have experience and/or interest.
The ideal candidate will have excellent administration and communication skills; knowledge of the policy-making process in the UK; the ability to research and write accessible, clear policy content for a range of audiences; an enthusiasm for museums and the positive difference that they can make working in partnership with their communities; and will be able to manage multiple individual pieces of work.
The MA is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us is an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.
The closing date for applications is 11.59pm on Sunday 12 April 2026
Please see the job pack which includes the person specification and information on how to apply.
Interviews will be held on online w/c Monday 27 April 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.
You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.
Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.
Key responsibilities
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Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.
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Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.
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Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.
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Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.
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Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.
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Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.
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With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.
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Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.
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Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.
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Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.
Knowledge, abilities, skills and experience:
Experience
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Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).
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Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.
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Experience of supporting numerous marketing campaigns or activities at the same time.
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Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.
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Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis.
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Experience using a Contact Management System, such as Salesforce.
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Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).
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Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).
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Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.
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Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.
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Experience working with brand guidelines and applying brand principles to create impactful marketing.
Knowledge and skills
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Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.
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Excellent attention to detail.
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Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.
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Ability to work both independently and collaboratively.
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Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.
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Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.
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Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.
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Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.
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Understanding of how Meta paid social and paid search complement each other across the user journey
Attributes
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Confident building trusted relationships with internal and external stakeholders.
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Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.
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Organised and has good attention to detail.
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Collaborative and enjoys working across a number of teams.
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A creative and solutions-focused person, able to use own initiative and make suggestions.
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Empathy, sensitivity, and understanding of the needs of families facing challenges.
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Commitment to the values, aims and objectives of Kinship.
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Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
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Right to work in the UK.
Desirable:
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Experience of kinship care .
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Knowledge of children’s social care system and/or experience of work with kinship carers.
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Understanding of working in the charity sector.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Position: Senior Legacy Development Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity Job Family
You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after 12 months service and satisfactory performance
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Gifts in wills fund nearly half of the MS Society’s work - and we need a senior legacy officer to help deliver our ambitious plans to grow this vital income stream.
In this key role, you’ll lead the delivery of legacy marketing campaigns across digital, direct mail and other channels, create compelling content to inspire gifts in wills, and take charge of in-person events to engage supporters and pledgers. You’ll also manage relationships with external partners and suppliers, ensuring every activity reflects professionalism and empathy.
We’re looking for someone with experience of gifts in wills fundraising who can confidently lead projects, communicate effectively, and bring creativity to campaign delivery. If you’re motivated by making a difference and want to play a leading part in funding life-changing research and support for people affected by MS, apply now and help us create a future free from MS.
Closing date for applications: 9:00am on Monday 13 April 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: As soon as possible
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.
Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We’re now seeking aHead of Communications, with exceptional PR campaign experience, someone who canlead high-impact multi-channel campaigns that influence opinion and spark conversations. You’ll set and drivea bold, integrated communications strategy at a significant cultural moment for Bible Society. You will ensure we continue to speak clearly and confidently into both the Church and wider public life, helping position the Bible as a source of wisdom and hope. This is a role for a gifted communicator who can navigate complex cultural issues with clarity and grace, while bringing theological sensitivity, cultural intelligence and strategic insight
You’ll oversee all aspects of our external and internal communications – from media relations,campaign delivery, digital engagement and reputation management to editorial quality, storytelling and internal messaging. Leading a talented multidisciplinary team, you will help shape how Bible Society is understood, trusted and talked about, equipping senior leaders (including our Chief Executive) to communicate with confidence and impact.
If you’re excited by the challenge of creating standout PR campaigns, engaging diverse audiences and championing the credibility and relevance of Scripture today – and you have the legal right to work and remain in the UK – we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.
Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.
This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.
As Deputy Head of Major Gifts, you will:
- Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
- Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
- Play a key role in strengthening Greenpeace UK’s climate philanthropy
- Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
- Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
- Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
- Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
- Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture
This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.
Essential skills and experience:
- A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
- The ability to work across a blended T&F and HNWI model, regardless of your core specialism
- Personally securing six-figure gifts from T&Fs and major donors
- Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
- Proven success engaging senior stakeholders, including Board members, and philanthropic networks
- A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
- Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
- A commitment to Greenpeace’s mission, values and independence
Desirable:
- Experience of securing 7-figure gifts from trusts & foundations and/or major donors
- Experience in capital campaign fundraising and cross-market collaboration
- Experience of climate or environmental philanthropy
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please complete the form below and upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 24th April
Round 2 interviews – Tuesday 28th April (afternoon), Wednesday 29th April (morning)
Social Media Manager - FTC until 6 April 2028
Are you a social media professional looking for a new challenge?
We are looking for a proactive, energetic and creative Social Media Manager to join our busy media team on a fixed term basis.
You will be part of a team bringing to life the story of National Lottery funding, telling impactful stories of how our grant funding supports amazing community-led projects that strengthen society and improve lives across the UK.
As our social media manager, you will be responsible for our social media channel strategies and footprint across the UK. You will work closely with colleagues across the media, communications strategy and marketing teams and the wider Fund, to ensure the delivery of powerful storytelling, engaging content and integrated campaigns across our social media channels. You will provide expert advice to colleagues and senior leaders across the Fund, advising on outputs, trends and insights.
You will have a strong understanding of current and emerging social media platforms, with sound knowledge of good practice trends in content creation and distribution. You will be a strong storyteller and a skilled content creator, with experience of delivering multi-channel social media campaigns.
You will be well-versed in using analytics and social listening tools to assess and continuously improve performance of our content and to ensure we are reaching our target audiences effectively. You will have experience of working in a matrix organisation, and of building relationships to deliver projects.
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be partly based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
Our teams are based across the UK and reasonably regular travel will be required to attend meetings or spend time with Fund colleagues.
Interview details:
- Date: w/c 27th April 2026 (tbc)
- Format: Virtual
We will be hosting a briefing session on: Friday 27th March at 13:00 – 13:45pm. To register or ask any questions, please email us.
For any other questions about the recruitment process contact us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep understanding of social media platforms with demonstrable knowledge of good practice and trends in content creation and distribution.
- Proven experience in planning and executing multi-channel campaigns aligned to organisational strategy, ideally in the public sector.
- Strong content creation and storytelling skills in digital-first formats.
- Demonstrable success in using social media analytics and audience insight to drive engagement.
- Experience of people management.
- Project management skills – confident working in a matrixed organisation with competing deadlines.
- Demonstrable experience of continuous professional development.
Desirable Criteria:
- Understanding of the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
We’re looking for an interim Social Media Officer to lead on engagement with our online communities. This is an exciting 12 month opportunity to shape the social media presence for Samaritans across a range of channels and join a high performing team.
In this role you’ll monitor and respond to a wide range of enquiries over our social media platforms. You will be responding to those who have used our services or are struggling with their mental health, so the ability to communicate with sensitivity and empathy is key.
You'll help colleagues across the organisation feel confident in how they use social media and play a vital role in ensuring our content and conversations reflect our brand and tone of voice. You will develop and maintain social media guidelines and standard response templates, as well as providing training and support when needed.
You’ll also take the lead with our moderation agency to ensure the safety and wellbeing of our audiences, through quality checking and continuous improvement.
If you’re an experienced Social Media Officer, who is passionate about meaningful online engagement, then we’d love to hear from you.
Contract terms:
£31,000 - £33,000 Salary per annum, plus benefits and £1000 on call allowance
12 month fixed term contract (maternity cover)
Full time (35 hours)
We are passionate about flexible working, talk to us about your preferences
Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Monitor Samaritan’s social media channels, ensuring content is appropriate for audiences
- Develop, maintain and update standard response templates and moderation guidelines
- Provide timely, appropriate responses to a wide range of people engaging with Samaritans over social media
- Develop social Q&As for key campaigns, policy positions and news events in collaboration with other teams
- Provide advice, support, and training to branches and volunteers managing their own communities via social media
- Work closely with our moderation agency, ensuring adequate out of hours coverage and quality check responses
- Analyse audience engagement and feedback to identify trends and areas for improvement
What you’ll bring:
- Experience of working on social media for a cause, campaign or high-profile brand, or in communications or marketing
- Great digital copywriting skills
- Strong understanding of digital marketing channels and techniques
- Experience in responding to a varied range of enquiries via social media
- Creative approach to creating and publishing digital content
- Ability to communicate sensitively, particularly around issues involving mental health and suicide
- Awareness of campaigns, news and trends within the charity sector and social media
- Ability to build strong working relationships with internal and external stakeholders
- Familiarity with Sprout Social (desirable)
- Experience working with volunteers or within the charity sector (desirable)
See full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply.We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on Monday 13th April 2026
Interviews: w/c 20th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role purpose
The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.
This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship
Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.
Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.
Key Responsibilities
1. Grow participation in third party
- Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
- Develop and execute creative marketing strategies to boost participation and attract new event participants.
- Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
- Promote third-party events proactively across relevant channels and networks.
- Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
- Identify and pursue opportunities to grow participation in new and existing events.
- Attend key events as required, managing on-the day logistics and volunteer coordination.
2. Community Product Development
- Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
- Test and refine new fundraising concepts that increase accessibility and broaden participation.
- Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.
3. Income growth and fundraiser mpowerment
- Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
- Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
- Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
- Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.
4. Stewardship and re-engagement
- Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
- Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
- Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
- Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.
5. Data, insight and compliance
- Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
- Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
- Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
- Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.
How to apply
Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Job Title: Digital Marketing Officer
Reporting To: Marketing & Communications Manager
Salary: £26,848 - £31,439
Hours: 37.5 hours per week
Duration: Permanent
Location: Alder Hey Children’s Charity, Liverpool / Hybrid-working
Job Purpose:
The purpose of this role is to support the planning, delivery and optimisation of Alder Hey Children’s Charity’s digital marketing activity across key channels, reporting to the Marketing & Communications Manager.
This is a hands-on digital role focused on day-to-day delivery, advertising and optimisation across the charity’s digital platforms. The Digital Marketing Officer will play a key role in ensuring digital advertising channels are engaging and effective in supporting fundraising, brand awareness and supporter engagement.
The role works closely with colleagues across Marketing, Fundraising and Communications, and supports the delivery of digital activity set by the Marketing & Communications Manager.
Main Duties/Tasks
Digital Duties:
Content Creation, Management, and Campaign Support
- Creating, editing, and publishing content across the charity’s digital channels (website, email, and ad channels) in conjunction with the Content Creation Officer and Marketing Officers.
- Managing day-to-day updates to the charity websites using the CMS, ensuring content is accurate, engaging and aligned to brand guidelines. Maintain high standards of brand identity across all digital touch points.
- Building and sending email communications using the charity’s email platform, supporting segmentation, stewardship and supporter journeys.
- Supporting the delivery of integrated marketing and fundraising campaigns through digital channels.
- Adapting digital copy for different audiences and platforms, including web pages, email campaigns and digital appeals.
Digital Marketing Optimization, Reporting, and Budget Support
- Optimising and supporting budget monitoring for AI Search, Paid Search, SEO, and Google Grant campaigns.
- Monitoring and reporting on digital performance using analytics and platform insights, identifying opportunities to improve engagement and effectiveness.
- Supporting paid digital fundraising activity by preparing and advising on content, assets, and copy, and assisting with reporting and optimisation under the direction of the Marketing & Communications Manager.
Brand Management, Compliance, and Collaboration
- Ensuring all digital content and activity complies with brand guidelines, accessibility standards, GDPR, and relevant regulations.
- Scheduling and managing organic content in line with agreed plans, adapting content where needed for different channels, working with Marketing Officers to ensure a consistent brand presence.
- Working with internal colleagues and external suppliers or agencies, where required, to support digital delivery.
- Supporting the Marketing & Communications Manager to maintain organised digital systems, content libraries, and workflows.
Other Duties:
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line manager.
Closing date: Monday 20th April, 12pm
Shortlisting: Wednesday 22nd April
Interviews: Tuesday 5th May
Your covering letter should answer the following questions:
• Why you are interested in the opportunity?
• How do you meet the person specification?
Covering letters should be no more than one side of A4.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.


