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Top job
Crisis, NW10 4LX (On-site)
£43,454 per year
You will deliver high quality person-centred support, using psychologically abd trauma informed approaches, with Housing First principles
Posted today
Top job
Crisis, NE1 (On-site)
£41,774
You will hold of a caseload of members as well as supporting a busy and skilled team to ensure members’ homelessness is ended sustainably.
Posted 3 days ago
YMCA DownsLink Group, Sussex & Surrey (On-site)
32,565 per annum pro rata
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Phyllis Tuckwell Hospice, Farnham, Surrey (Hybrid)
£28,823 - £29,294 per year
Posted 2 weeks ago
South London Refugee Association, SW16, London (On-site)
£67,500 per year
Posted 1 week ago
Closing in 5 days
Alzheimers Society, Remote
£67,068 - £74,520 Per Annum
Posted 1 week ago
Closing in 5 days
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£25,425 - £28,337 per year pro rota
Posted 2 weeks ago
Page 29 of 39
NW10 4LX (On-site)
£43,454 per year
Full-time
Permanent
Job description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%  
  • 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Flexible working around the core hours 10am-4pm  
  • Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 


Registered Charity Numbers: E&W1082947, SC040094 

Application resources
Posted by
Crisis View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 30 October 2025
Closing date: 16 November 2025 at 23:30
Tags: Advice / Information, Advocacy, Housing, Conflict Resolution / Peace, Homelessness, Mentoring / Coaching, Safeguarding, Wellbeing

The client requests no contact from agencies or media sales.