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Battersea is seeking a Content Marketing Manager to join our Marketing & Communications Department.

Battersea’s Marketing & Communications Department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

The Content Marketing Manager will be responsible for managing the Content Team within the Marketing & Communications Department, overseeing delivery of the content framework, using evaluation and measurement to enable strategic and creative development so Battersea’s content output achieves brand, marketing and organisational objectives.

Overall objectives of this role:
• Oversee strategic delivery against the content framework, supporting the team in effective implementation and measurement
• Lead the team in developing and delivering best in class creative storytelling content that is strategically aligned, maximised, and continually evaluated.
• Work with stakeholders across the organisation to effectively prioritise and shape briefs coming into the team.
• Work collaboratively across the Marketing & Communications department and other departments and support the team in doing the same including via supporting working structures and tools.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

Closing date: 2nd May 2024
Interview date(s): w/c 6th May 2024 & w/c 13th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Head of Employer Partnerships 

Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).

Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.

Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.

The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.

Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)

Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:

- 30 days paid holiday, exclusive of statutory bank holidays.

- A competitive pension scheme and employer contribution

- An environment that supports ongoing professional development

- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.

- Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.

Closing date for applications: 12pm (noon) on Monday 13th May 2024

Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices

This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!

Job Purpose:

The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.

To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.

The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.

We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.

The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.

Key Accountabilities:

Identifying and securing new employer partnerships:

• Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
• Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
• From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
• Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
• Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
• Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
• To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
• Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.

Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:

• Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
• Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
• Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
• To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
• Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
• Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;

Team management and working with the SMT and wider charity to develop employer partnerships:

• Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
• Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
• Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
• Future line management of the Employer & Business Development Manager;
• To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;

Other

• Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
•  Other ad hoc duties as required.

Person specification:

These are the required Skills, Knowledge, and Expertise required to undertake the role:

Essential

• Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
• Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
• Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
• Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
• Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
• Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
• Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
• Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
• Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.

Desirable

• A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education; 
• A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
• Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
• Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
• Understanding of risk management and data protection.

Personal Attributes

• Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
• Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
• Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
• Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
• A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
• Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
• Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
• Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
• Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
• Able to undertake some occasional work in the evenings and at weekends;
• Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.

Application process:

The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.

The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.

Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.

The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.

Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role

Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Please note, we will only consider applications with both a CV and covering letter.

Applications from recruitment agencies will not be considered under any circumstances.

Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!

Good luck,

Nick, Charlotte, and Dominic.

Are you excited by the opportunity to support the development of a strong representative function for our 38,000 strong community of students at Manchester Met?

Be a part of our Academic Representation Team coordinating the Course Rep project and supporting any activity, projects and campaigns that ensure the effective representation of the academic experience at MMU.

Who are we?

Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members. Each year our growing team of around 50 full time and up to 100 part time staff, work alongside elected student leaders to make change, improve lives and help fulfil student potential.

Winner of the 2021 Think Student award for the best campaign supporting diversity, The Union is one of 550 students’ unions across the country. And we’re one of the most exciting - with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.

What’s the job?

Working under the direction of Academic Representation Manager, you will coordinate and develop a Course Rep scheme that accurately and legitimately represents Manchester Met students and creates positive change and supervise and support the Faculty Organisers throughout the year in supporting course reps and the work of other union departments within faculties.

• You will lead on the course rep recruitment plan and training, including the delivery of the lead volunteer program, maintaining a partnership approach to delivering the Course Rep scheme, through positive relationships with university stakeholders and Union colleagues.
• You will organise and deliver events and workshops for Course Reps around particularly issues identified as relevant to their academic community and support the Academic Representation Manager with any projects, consultations or research into the academic experience at MMU.

What are we looking for?

• You will have excellent verbal and written communication skills and experience organising and delivering events, workshops or training.
• You will have experience of supporting or supervising volunteers or staff members alongside an understanding of HE issues and issues affecting HE students
• You will have excellent organisation, prioritisation and administrative skills and the ability to work to multiple deadlines
• The ability to work as part of a team and in collaboration with other teams.

Why apply?

There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, The Union will train you thoroughly, reward you well and encourage you to build a long-term career that inspires you.

The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in unconventional workplaces. In return for your passion and experience, we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and excellent holiday allowance. We’re absolutely open to considering requests for job-share or part-time working.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

To apply, please download the application form from our website via the apply button.

Closing date: Noon on Friday 24th May 2024.

If you’re successfully shortlisted, we’ll see you at an interview on Monday 3rd June 2024.

Work somewhere professional, but different. Build a career with students’ unions.

At Thrive, we use gardening to enable people with long term health conditions and disabilities to improve their health and wellbeing and our vision is that Social & Therapeutic Horticulture (STH) services are available wherever people live.

We’re looking for a supportive Regional Centre Manager who can enable our passionate and committed Birmingham team to deliver an excellent service for our client gardeners.

Proactive business development skills are needed to identify new partnerships and expand our program delivery to ensure the continued sustainability of the centre.

If you are a confident manager with experience of working in social care or charities, Thrive can offer you a varied and rewarding challenge.

Our Regional Centre Manager in Birmingham will be based in our Birmingham Kings Heath office, Option for hybrid role with up to 2days Remote/Home working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.

Closing date for applications: 9am on Thursday 25th April 2024.

First round interviews will be on friday 10th May in Birmingham

Welcome to Ada!

We are Ada, the National College for Digital Skills, a high performing technical college with the mission of educating and empowering the next generation of diverse digital talent.

We work with a fantastic roster of partners such as King, IBM, Deloitte, Salesforce and Bank of America and offer an innovative, supportive sixth form experience for our 150+ students that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners,  place a major focus on diversity recruitment. At present over 50% of our students come from low income backgrounds, more than 50% are from Black, Asian or Mixed backgrounds and 23% are young women. We are the top performing sixth form for computer science in the country with >90% of our students going on aspirational digital degree apprenticeships, tech related degree courses or straight into junior technical roles.

This is an exciting time to join Ada in  our new  state-of-the-art campus , just a few minutes walk from Victoria station. This new campus provides us with the capacity to significantly increase our student volumes and meet our ambitious target of transforming 10,000 lives by the end of 2030 while ensuring that we achieve our mission to make  the tech sector more representative targeting 50% of learners to be female, 50% to be from ethnic minority backgrounds and 50% to be from low income backgrounds.

We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

A message from Tom Fogden, Dean 

This year we are celebrating 10 years since I co-founded the college. So much has changed but our focus on supporting underrepresented people into tech jobs has remained central. This role is situated right at the heart of our mission; your direct actions will help impact the career trajectory of our students. We have dozens of stories of the amazing jobs that our learners have gone on to achieve and the flourishing lives that they are now living. We are looking for someone that can increase the scale and success rates of our apprenticeship applicants so that even more young people can reap the benefits of their unique tech education.

We are interested in finding people who are keen to make a  contribution to our vision.  We are looking for an Apprenticeship Outreach Officer who is  super passionate about our mission, to educate and empower the next generation of diverse digital talent, and is focused on preparing and providing support to our Sixth Formers in their journey through the apprenticeship application process.

If this sounds like you then please do apply.

Key responsibilities of this role include:

• Working with your line manager and where delegated, the Apprenticeship Outreach Programme Manager, to create bespoke events and short courses for potential apprentices.
• Building relationships with our Sixth Form learners through their 2 years at Ada  and helping them prepare for the different stages of the apprenticeship application process.
• Linking apprenticeship opportunities to  specific Sixth formers.
• Social media promotion: working with our marketing manager on SM campaigns to raise awareness of Ada’s short courses, partnerships with employers and open recruitment campaigns.
• Completing the legacy apprenticeship recruitment activity for Autumn 2024 and Spring 2025.
• Shortlisting Sixth Form candidates for any exclusive apprenticeship opportunities.
• Assisting the Sixth Form Outreach and Recruitment team with event planning, administration and delivery including outreach events (Careers Fairs, Open Days, Lift-off days, school visits to Ada and Keep Warm events. (This will involve commitment on some weekends and evenings during busy times.)
• Assisting with wider college events.
• Supporting the Sixth Form recruitment effort as needed through the administration of the application process.
• Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards.
• Assisting with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations.

Key competencies

Essential

• You have a passion for career support and employability.
• You have excellent communication skills including written and verbal, both face to face and on the phone.
• You have the ability to communicate effectively with a variety of audiences; both educational and corporate.
• You are accurate with excellent attention to detail.
• You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases.
• You have experience working in administration. Experience of  admissions and /  or outreach would be a bonus!
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London,  as necessary for the role.
• You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
• You are willing to develop and demonstrate public speaking skills.
• You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You address issues and challenges proactively and can work with a diverse range of people to achieve your goals.

Desirable

• You have experience working with young people.
• You are an advocate for apprenticeships.
• Experience in customer service with a track record of excellence.
• You are a confident user of Microsoft Office and/or Google suite.
• You have experience of using a CRM system (Dynamics 365 and/or REMS desirable).

Other duties

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline, indicating key areas of activity and may be amended from time to time in light of the changing needs of the organisation.

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and a cover letter, explaining how your experience to date makes you the right candidate for Ada and this role. In the subject field please write “Application for Outreach and Recruitment Officer'' followed by your name.

Closing date for applications

Thursday 9th May 2024. Interviews are likely to be week beginning 13th May 2024.

Next Steps

Longlisted candidates will be contacted by phone or email and if you haven’t heard from us by May 14th we are afraid that your application has not been successful on this occasion.

Thank you for your interest in the role and good luck with your application!

Salary: £24,102 per annum, pro-rated

Location: Shelter shop, Eastbourne

Hours: Part time, 22.5 hours per week

Contract: Permanent

Closing date: 7th of May 2024 at 11:30pm

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Eastbourne. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

What are the benefits?

We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• You know how to recruit and develop a team of volunteers
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.

Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.

The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.

When joining Urban Saints, you’ll enjoy benefits including:

• 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
• Pension scheme: we contribute 6% to the Urban Saints pension scheme.
• Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
• Homeworking allowance.
• Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.

ROLE

Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time).  The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.

MAIN PURPOSE

The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.

DUTIES AND RESPONSIBILITIES

1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.

2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.

3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.

4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.

5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.

6 Accompany Major Donors on port visits within the UK and possibly abroad.

7 Craft carefully tailored applications, thank you letters and reports for Major Donors.

8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.

9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.

10 Arrange events for Major Donors.

11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner. 

12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.

At Make Votes Matter (MVM), our mission is to achieve real democracy via the necessary step of equal votes.

We lead the movement to introduce Proportional Representation (PR) to the House of Commons. We combine the power of people taking action from the grassroots up, with coordinated activity by a cross-party Alliance of politicians, public figures, parties and organisations to win PR in years, rather than decades.

About the role

As CEO, you'll support us through a new stage in our development. We're operating in a fluid political environment and so our new leader needs to be confident to work in a political setting while also having the skills and experience to run an organisation like ours.

You'll take ultimate responsibility for our campaign to achieve Proportional Representation in the House of Commons. You will:

• as leader of the campaign, be primarily responsible for building the popular and political momentum needed to secure this seismic reform;
• as leader of the organisation, be primarily responsible for defining and executing MVM’s strategy, while ensuring its good financial health and legal and regulatory compliance; and
• as leader to our staff and volunteer team, be primarily responsible for providing clarity of direction while ensuring the organisation maintains a collaborative, empowering and inspiring culture.

You will:

• lead the UK campaign for Proportional Representation;
• ensure MVM has a clear external brand, with consistent messages, effective and emotive arguments, and impactful use of evidence;
• be a spokesperson for the organisation on a variety of public platforms including national media and at key MVM events;
• create and strengthen relationships with key stakeholders;
• lead on development of MVM's post-election strategic plan;
• line manage and delegate responsibilities to staff, as appropriate;
• take ultimate responsibility for the good governance of MVM, including but not limited to the organisation’s financial health, legal compliance, and good standing with regulatory bodies;
• with support of relevant MVM staff, to ensure that the Board is supported in performing its governance role;
• support and comply with MVM’s policies active within the organisation pertinent to the role; and
• undertake other related duties as required to assist MVM in meeting its objectives.

About you

This job is for you if:

• you have a track-record as a successful leader in an organisation of comparable size, or equivalent managerial or director experience;
• you have political or campaigning experience, an understanding of the UK’s democracy sector and an ability to work in a non-partisan, cross-party way;
• you have experience of being a spokesperson on public platforms;
• you have a collaborative approach to team management and facilitating empowerment of staff;
• you have prior experience of good governance practices, financial planning and managing an operation to tight budgets;
• you are an experienced leader of people, able to ensure coherent and aligned activities across staff, governance and volunteer teams that support the overall objectives and enable high impact campaigns to be realised;
• you have excellent communication and influencing skills and the ability to convey a message with impact and inspire trust; being comfortable communicating with senior stakeholders, volunteers, staff and funders;
• you are a high achiever with an ambitious mindset; and
• you have a strong personal commitment to winning Proportional Representation.

Reports to: Head of External Affairs
Directorate: Practice and Quality
Salary range: £37,501-£39,000
Location: London – EC4Y 8EE (Hybrid) , flexible working options available
Contract: Full-Time, Fixed-term Contract (12-months)

Job Purpose

The successful candidate for our Policy Manager (Maternity cover) position will be joining BSR’s high performing and dynamic External Affairs team, which is promoting excellence and driving up the standard of Rheumatology care across the four nations of the UK by affecting public policy change. In 2023 our External Affairs team were nominated for an industry wide Public Affairs award for hugely impactful Homecare Medicines Campaign, so it is a fantastic time to join the team and we continue to work on the cutting-edge of policy and public affairs.  

The role of the Policy Manager is to work closely with our members to give a voice to the society within emerging health policy discussions, public consultations and to play an important role in the development of our integrated departmental campaigning approach. The Policy Manager also plays a leading role in the development of our pro-active policy work and helps to shape the direction of the society’s lobbying. In the last year the Policy Manager has played a crucial role in producing expert advice and guidance, as well as groundbreaking health economics research, which are improving the delivery of Rheumatology care across the country – and 2024/25 is going to be another exciting period for the team.  

Main responsibilities

• To develop the Society’s pro-active policy agenda by conducting research, writing policy papers and managing research contracts in-line with of our goal to improve the quality of care in Rheumatology services.
•  To drive excellence in all aspects of rheumatology by managing BSR’s member-led Clinical Affairs Committee and supporting the committee to deliver on their work plan. 
• To co-ordinate BSR’s response to health policy developments and in regular public consultations, for example technology appraisals, guidelines in development and quality standards.
• To support the development of the Society’s leadership voice in the public policy space by working closely with the Head of EA and Public Affairs Manager to deliver our integrated campaign approach to influencing change.
• To build and maintain stakeholder relations with internal and external stakeholders and to engage with relevant bodies to represent the society as and when required on emerging policy issues.
• To lead on growing awareness amongst the BSR membership of the impact of our policy work on improving Rheumatology care by delivering planned communications and contributions to regional and national member bodies. 

Person Specification

Experience 

1.  A demonstrable interest in helping people with rheumatic conditions to receive the highest quality outcomes and live well, championing the specialty, influencing change and building a thriving community of best practice. 
2.  Experience working in a policy role within a political, governmental or not-for-profit environment, or other experience which you can demonstrate matches suitability with the role responsibilities. 
3.  A demonstrable interest in health policy or a strong working knowledge of the current NHS and health policy landscape. 
4.  Experience working with or management of committees and/or within a membership organisation. 
5.  An academic or professional understanding of the use of different research methods and their application in conducting research and writing papers. 

Abilities and Skills 

1.  Excellent written and verbal communication skills and the ability to communicate complex issues succinctly to different audiences.  
2.  Excellent interpersonal skills with the ability to develop stakeholder relationships.  
3.  Good analytical skills with a demonstrable ability to digest public policy and communicate its key outcomes.  
4.  Excellent organisational and record keeping skills, with project management being a bonus.  
5.  The ability to work with a high degree of independence as a part of a small team.

Inclusion and Diversity

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing: 

• Free period products in our office
• Free flu vaccinations 
• Mental Health First Aiders 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to 
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA 
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources 
• Our enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay 
• We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day. 

Time-based: 

• We offer 30 days annual leave in addition to bank holidays 
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis 
• We also offer an extra day for moving house 
• Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days) 
• We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.

Financial: 

• We offer a performance related pay incentive scheme 
• Income protection scheme 
• You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total). 
• Our life assurance policy pays three times your basic salary 
• Interest free season ticket loans 
• Ride-to-work scheme 
• Interest-free loan scheme 
• We also provide generous enhancements within our parental and family leave policies. 
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate. 
  • Our paternity leave offer is 6 weeks at full pay

Could you head up a phenomenal communications campaign to propel philanthropy and volunteering forward for one of the UK's leading universities?

In this brand-new role as Head of Campaign Communications, you'll provide strategic direction and operational oversight for an innovative and inspiring campaign, the first of its kind at The University of Manchester. The ambition is to raise £300 million and to amplify the University's reputation globally, as well as celebrating a proud culture of volunteering and social responsibility.

Salary: £57,696-£68,857, depending on experience
Contract: Two-year fixed-term contract, 35 hours full time or 4 days considered
Location: Hybrid based on need, on site at the University campus 2 days a week minimum
Benefits: Excellent, including enhanced university pension and 29 days holiday, plus extra time off between Christmas and New Year
Culture: High-performing, flexible, life and family-friendly

About The University of Manchester
The University of Manchester is renowned for its bold focus on social responsibility, its world-class research and teaching, and its outstanding innovation. Right now is Manchester's time to shine.

This year, they are preparing to launch a major philanthropic campaign, increasing fundraising, celebrating volunteering and strengthening reputation, coinciding with and stretching beyond their 200th anniversary year.

To make that happen, we're looking for an experienced campaign communications lead, coordinating communications experts across the University to inspire people. The campaign is expected to launch in the next academic year and run for several years.

About the role
This is an incredibly exciting and unique opportunity to own and develop the campaign communications strategy. Informed by collaboration with a creative agency, you'll take the lead on in-house team engagement, including coordinating leadership and executive sub-groups. Playing a senior role on various committees, you'll actively contribute to the campaign's overall strategic direction, delivery and success.

Messaging will be targeted to secure active participation from key audiences and the successful achievement of campaign objectives, particularly the provisional fundraising target of £300 million. You'll work collaboratively with colleagues to galvanize philanthropic support and increase major donations. The full campaign team comprises almost 100 staff, so you'll need to be ready to work at scale in a complex, global organisation.

In this brand new role, you'll take charge of the campaign identity and narrative, ensuring it evolves and is successfully implemented. It will require sensitive and nuanced consultation and negotiation with senior leadership and senior supporters to secure buy-in and ownership.

About you
You're a senior communications professional with longstanding experience of fundraising and reputation-raising campaigns.

You get under the skin of a campaign when it comes to brand, marketing collateral and complex stakeholder relations.

You've got exceptional presentation and influencing skills and are adept at gaining the consensus needed to drive projects forward in large, complex organisations.

Ideally, you'll already have experience of fundraising and working on engagement campaigns with donors and philanthropists, or at least be able to demonstrate relevant transferable skills around income generation and behaviour-change campaigns with compelling success stories.

If you're as excited by this opportunity as we are, then we'd love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.

Deadline: 9am on Thursday 16th May
Interview dates are currently being confirmed

Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We’re looking for a Senior Policy Advisor to join our policy and campaigns team to help drive our position as an influential, informed and powerful voice for change. The post holder will join a high performing team to help develop and implement policy and influencing strategies that drive change, ensuring a strong voice for people experiencing poverty. You will work closely with the Director of Policy & Campaigns, developing our policy work on Social Security, housing and poverty and influencing decision-makers and other stakeholders including MPs, political advisors, councillors and civil society.

About You

We are looking for someone committed and proactive with demonstrable knowledge and experience of policy development and making the case for social policy change. You will be committed to social justice and will have experience of policy analysis and public affairs work in relevant social policy areas, particularly social security. We are looking for an analytical thinker with excellent verbal and written communications skills. You will have an aptitude for using evidence to make persuasive and credible policy arguments, strong interpersonal skills, and a track record of establishing and maintaining effective relationships with external stakeholders. You will be a self-starter and have a collaborative approach to working. In turn we are committed to supporting all our staff to develop their skills and experiences to make a significant difference to the lives and treatment of people on low incomes.

About Zacchaeus 2000 Trust (Z2K)

Z2K’s vision is that no individual in the UK should be living in poverty. We believe that adequate income and secure housing are key to creating a more equal society where everyone has the chance to lead a stable and dignified life. We work with people in London to solve their social welfare legal issues, with a focus on social security and housing matters, and we use the evidence from our casework to campaign to change policy and practice that drives injustice. Embedded at the heart of Z2K is our ambition to work in partnership with experts by experience, ensuring the voices and views of people with lived experience are heard by decision-makers.

New Routes Integration

Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely. 

The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.

The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.

In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.

The Operations Manager will provide support and deputise for the Chief Executive when required.  The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.

· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

· Prepare regular reports and analysis on individual giving performance.

· Contribute to the development and implementation of a comprehensive individual giving strategy.

· Ensure activities are delivered to budget and performance effectively tracked.

· Provide a monthly report to the Head of Fundraising

· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

· Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

· Strong data management and analysis skills

· Good knowledge of current data protection/GDPR regulation.

· Good working knowledge of CRM databases and how to utilise to steward supporters.

· Good level of administrative and organisational competency

· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·Previous experience working in a charity/non-profit

· Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

· Compatibility with the charity’s values, including professionalism and flair with the personal touch

· Commitment to the charity’s aims

· High level of personal integrity and commitment, with a can-do attitude

· Able to work on own initiative

· Good interpersonal qualities and ability to work well within the wider team

· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

· Excellent time management and organisational skills, able to manage multiple projects simultaneously

· Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1. A comprehensive CV

2. A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.