Care centre manager jobs in redhill, surrey

The Salvation Army is recruiting a Head of Supporter Services. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action. 

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Supporter Services who will be responsible for ensuring supporters have a positive and memorable experience of engaging with the charity. 

As Head of Supporter Services, you will influence best practice in customer service and fulfilment. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a supporter services strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values. 

To be successful in this role you will have; 

• Substantial experience of delivering supporter services within a complex organisation 

• A confident people leader and collaborator 

• Ability to influence at a senior level and inspire and motivate colleagues. 

• Experience of managing budgets, developing spending plans and delivering financial reporting 

This is an exciting time to join The Salvation Army. If you are an ambitious experienced supporter services expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. 

The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. The Salvation Army require the post-holder to work a minimum of 2 days per week from THQ, the Supporter Services Team are currently based there full time. 

To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team. 

Timeframes: 

Role closing: midnight Tuesday 9th September – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews: 17th and 18th September 2025 

2nd Stage interviews: 29th September 2025 

About the Role

The Learning Support Team provides targeted support to young people, helping them develop core practical and academic skills, broaden their existing interests, and explore new ideas. In this role, you will deliver both group and one-to-one sessions, including tailored Maths and English tuition based on individual needs. You will work collaboratively with the wider team to ensure each young person has appropriate access to educational opportunities and engagement.

We believe that everyone has the right to learn in the way that suits them best—so there’s no such thing as a “typical” day in this role. Sessions can take place anywhere: from the beach to the kitchen, the garden, or even the gym. As with all our teams and services, the unexpected is part of everyday life—though with us, it can take many forms. A young person might be excluded from school, be in the middle of transitioning to a new placement, or arrive (or not) due to an emergency referral. Flexibility and adaptability are essential.

If this sounds like the right role for you, feel free to contact us for an informal discussion. 

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

About Us

 Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Applicants should have

• Evidence of degree ( BA, BSc in a related field, such as Linguistics, Psychology or Education ) or PGCE.
• Experience in identifying and assessing the needs of young people, setting clear goals and targets through collaborative discussions and the effective use of relevant data to inform assessments.
• Experience in supporting young people to achieve their learning goals, particularly those who are underachieving, disengaged, or facing social and emotional barriers to learning.

What you should expect from us

• Salary: £26,850 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading Training Programme including Access to Children’s Right and Participation, CSE, Empowerment, Mental Health and Social Pedagogy.
• Contributory Pension Scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in Service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Blue Light Card: discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of our recruitment process, candidates are required to complete an online application form to ensure we gather all necessary information in line with legislation, best practice, and our vetting requirements.

Ideally, applicants will already be registered with the DBS Update Service. If not, a DBS (police) check will be carried out by St Christopher’s prior to the start date.

Please note CV’s will not be accepted.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website.

For more information or assistance during the application process, please contact us.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Independent Sexual Violence Advocate

 
About the role
 
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced sexual abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of sexual abuse and violence, and pave the way to a safer future for our community.
 
You will be joining our advocacy and support team, supporting LGBT survivors across London. You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of sexual abuse or violence, including issues such as attending a sexual assault referral centre (SARC), support with the criminal and civil justice process, providing support at court during trial, safety, and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
 
Location: Galop’s offices are located in London. This role will be hybrid working, with both home working and working from the office.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2027 (extension subject to funding)
Reports to: Advocacy and Support Manager and Senior ISVA
Salary: £31,986.91- £36,728.54 (Including inner London weighting of £4,212.01)
 
Closing Date: Applications should be submitted by 10am on 25 September 2025
Interviews will be held on 3rd and 6th October 2025
 
This role is being recruited for on a rolling recruitment basis and as such we will be screening applications regularly and may invite candidates to interview before the closing date. If we fill this position as a result of our rolling recruitment process, we reserve the right to close this job advert before 25th Sept 2025.
 
REF-223660

This role is based in London.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security & Safeguarding is a key role for Christian Aid and will inspire, design and drive Christian Aid's Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas offices, and partner organisations operate in a safe, secure, and well-supported environment.

The post-holder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy and be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.

Some of the main responsibilities and accountabilities for the role are:

-Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.

-Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.

-Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.

-Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.

-Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.

-Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches.

-Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.

-Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.

-Provide expert advice to leadership and country teams on risk management and response strategies.

-Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.

-Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.

-Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.

About you

The essential key skills and experience that we are looking for are:

-Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.

-Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.

-Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.

-Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.

-Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.

-Proven ability to develop and implement security and safeguarding policies across multiple locations.

-Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.

-Expertise in managing security risks, conducting security assessments, and developing crisis management plans.

-Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.

-Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.

The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.

Please read the Job Description and Person Specification before applying for the role.

Information about the Job Role

This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.

Closing date for applications: 11pm Wednesday 24th September 2025

Interview date: Friday 3rd October 2025

 Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible

Library Assistant - Part time
Hours: Part Time. 0.6 FTE
Location: South Kensington, London
Contract: Permanent
Salary: £26,035-£26,675 per annum, £15,621-£16,005 pro rata depending on experience and qualifications
Probationary Period: 3 months

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

We are looking for a confident, proactive individual who enjoys teamwork and has some experience of working in a library or is interested in pursuing a career as a librarian to join our Collections team as a part-time Library Assistant.

Experience of working in a customer-facing office environment is highly desirable. An interest in geography and cartography would be advantageous.

The Library Assistant will be line managed by the Principal Librarian and work closely with other members of the Collections team, which includes the Deputy Librarian, the Cartographical Collections Manager, the Assistant Librarian - Archives and Periodicals, and the Assistant Librarian - Photographs and Artworks.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Closing date: 9.30am on 22 September.
Interviews are planned to take place on 29 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Camberwell, with travel across Southwark / London

Ref SCWS-251

Closing date 23 September 25 at 9am.

Are you a proactive, collaborative and compassionate individual with a proven record of working successfully with people who have multiple and complex needs and supporting them into sustainable employment?  Looking for an exciting and rewarding new opportunity?

If so, join St Giles as a Senior Caseworker, where you will primarily be delivering on our Southwark Works provision to adults who are homeless or at risk of homelessness, whilst ensuring that the project delivers high-quality, person-centred, and strengths-based employment interventions that build skills, confidence, and access to sustainable employment. 

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will work with participants to conduct a comprehensive initial assessment of their employment and wider needs, and then co-develop and regularly review action plans, supporting individuals to carry out actions through one-to-one and group motivational advice and guidance.  We will also count on you to lead a team of Peer Advisors and Volunteers to deliver flexible and supportive services to individuals with complex needs, aimed at improving their employability and helping them transition into sustainable employment. 

You will provide day-to-day supervision, support and guidance to the team, allocating work and carrying out your own direct work with participants, while also organising the promotion of the project, establishing and developing partnerships to create pathways for participants to join the project.  Developing excellent relationships with colleagues and local stakeholders and identifying wider local services that can provide support to participants are also key duties.

What we are looking for

•  An understanding of current labour market trends and knowledge of employment rights and contract types
• Demonstrable experience managing a caseload of clients with complex needs
• Experience independently addressing safeguarding issues affecting adults
• Skilled in conducting thorough risk assessments and identifying the needs of adults at risk of harm or who may be a risk to others
• Proven ability to work effectively as part of a multi-agency team
• In depth knowledge of homelessness and ability to provide support, information and advice to people experiencing / facing it
• ·Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

Closing date: 23 September 2025 at 9a

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

Senior Fundraiser for Trusts and Foundations 2025 

About the organisation 

CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working. Our Strategy, Monitoring Framework and Values were all written with full participation from our group members. 

Our Values are: 

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do. 

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do and are proud to receive testimonials from our group members that bring our impact to life.

The Senior Fundraiser for Trusts and Foundations will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, refining a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Senior Fundraiser for Trusts and Foundations will lead on grant writing. 

In the last 5 years, CARAS has had huge success, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious three-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that will launch in September 2025 and guide our current work. 

This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.

You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time. 

This opportunity comes at a very exciting time. CARAS has been piloting a 4 day week from since the 1st of January 2025, meaning that all staff work 20% less time for 100% pay. Full time employees reduced their hours to 4 days per week. We have seen this be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.

We are also preparing for a future in which CARAS continues to grow, mature and develop, standing as a highly respected, impactful organisation with a £1million income by 2028. 

Key info 

Role title: Senior Fundraiser for Trusts and Foundations 

Salary: £37500 p/a 

Hours: 4 days per week at full pay 

Contract type: permanent, full time 

Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service. 

Employee benefits: 

7% employer pension contributions 

Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme. 

Preferred Start date: ASAP, but flexible for the right candidate 

Reports to CEO 

Location:  The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting.  You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.

Equalities Statement. 

As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.

The role: 

The Senior Fundraiser for Trusts and Foundations is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations and will play a key role in budget setting with the Finance Manager and CEO. 

The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, ensuring that teams have the money and resources to have an impact. 

------------------------------------------------------------------ 

RESPONSIBILITIES  

Fundraising 

• Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal. 

• Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.

• Research and maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications. 

• Maintain up-to-date records on potential and active funders in CARAS’s database. 

• Ensure compliance with best practice in fundraising including use of data and confidentiality. 

• Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed. 

• Work closely with CARAS leadership to align fundraising priorities with programme plans and organisational growth. 

• Lead on the development of programmatic and core budgets for diverse grant funders. 

• Write and submit high-quality, tailored applications that articulate CARAS’s impact, values and plans.  

• Ensure applications are accurate, persuasive, and meet deadlines and funder requirements.  

• Collaborate with the team to gather supporting information, budgets, and case studies. 

Reporting & Stewardship  

● Maintain excellent records and monitor deadlines for reporting and renewals.  

• Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact. 

• Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence. 

Collaboration with Finance 

• Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent. 

• Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth. 

Governance 

• Contribute to the maintenance of up-to-date policies relevant to the role.

• Attend board meetings as requested to share reports with the Board on fundraising.

• Work closely with the Treasurer and the Finance Committee on fundraising strategy. 

Cross-Organisational Contribution  

● Coordinate annual impact reporting, including data analysis, case studies, and visual storytelling.  

● Build strong internal relationships and stay connected to CARAS’s work by attending occasional programmes, events and residentials.  

● Contribute ideas and support the fundraising team’s broader work (e.g. campaigns, supporter communications).  

● Engage with programme staff to gather stories and data that demonstrate CARAS’s impact.  

● Other duties as may be required from time to time  

IDEAL EXPERIENCE  

• Excellent writing and editing skills — clear, concise, persuasive and adaptable to different audiences.  

• Highly organised, diligent and able to manage multiple priorities and deadlines.  

• Ability to analyse funder criteria and align proposals strategically.  

• Strong team player, willing to engage with programme staff, volunteers and community members to understand and communicate CARAS’s work.  

• Strong relationship-building skills, with the ability to engage funders and supporters with warmth and professionalism.  

• Commitment to ethical fundraising practices and compliance with UK fundraising regulations.  

• Personal or professional understanding of issues affecting people from refugee backgrounds.  

• Passion for CARAS’s mission and commitment to centering people with refugee backgrounds.  

• Proven experience of fundraising or business development successfully raising income from a range of sources. 

• Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated. 

• Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations. 

• Confidence working with numbers and developing programmatic and organisational budgets. 

• Experience collecting and analysing data. 

• Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work. 

• Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.

• Proven experience in creating budgets, forecasting income, analysing and extracting data for reports. 

• Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants. 

• Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams. 

• A confident and charismatic communicator. 

• Commitment to upholding CARAS’s values in all your work. 

Desirable  

• Experience in co-designing services or ideas with a community. 

• Experience or knowledge of issues affecting refugees and asylum-seekers. 

------------------------------------------------------------------------------------------------------------------------------- 

To apply. 

Please complete our application form and return it by email.

We do not accept CVs or covering letters. You must include all details within the form.

Deadline: 9am, 10th September 2025. 

We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration. 

Interviews will take place in-person at our offices in Tooting the week beginning 22nd September. They will include interview questions, a presentation, and a short skills test.  

We will share interview questions with selected candidates ahead of time. Should you need other adjustments, you can request these when you are invited to interview. 

About us

The launched in May 2022. The Lab is now a well-recognised university-based think tank, running major projects including the Ecosystem Project, supporting leaders from across civil society to build their capacity and connect to government; This Place Matters, a major investigation into policies that might promote social cohesion; and Ordinary Hope, a project building new narratives and ideas around how Britain can be renewed from the ground-up.

About the role

The Lab is now working with Demos, a leading cross-party think tank and the Lloyds Bank Foundation on a collaborative project to celebrate community-led change across the country. The project will seek: (1) to connect an array of brilliant organisations creating new forms of public services and (2) write a narrative that puts this community-led innovation at the centre of broader efforts at rethinking how the state delivers for its citizens. The project will work with leaders across civil society, academia and the highest levels of politics to demonstrate the potential for community-led change to generate national renewal.

We are seeking a motivated individual to take on the role of Project Network Coordinator. They will report to the Director of the UCL Policy Lab and work closely with the team. The post is fixed term for the duration of nine months either full or part time with the possibility to be extended.

The post holder will be expected to work both at UCL but also on ad hoc occasions from the offices of our partner organisation, Demos.

The salary for this role is between £36,433 and £39,807 per anum dependent on experience and includes the London Allowance.

We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to non-graduates, disabled, D/deaf and neurodiverse people, LGBTQ+ people, people from Black, Asian and ethnic minority backgrounds, especially women.

About you

The UCL Policy Lab wishes to appoint a Project Network Coordinator to help draw together representatives of a vast array of community-based organisations currently innovating in public service reform. The Coordinator will support the project team to develop a core coalition to drive forward the work. The individual will work closely with both the UCL Policy Lab team, Demos and other project partners in the oversight and delivery of events that bring these organisations together so that they can share their experiences and expertise. The individual will also help oversee and coordinate the programme of high-level private workshops exploring the policy implications of these organisations' activities, providing extensive service support to attendees as well as supporting the project to build up a wide network of key stakeholders.

The individual will be crucial to designing and delivering a high-quality experience for the participants as well as ensuring that the dialogue builds overtime and its richness is fully captured and shared with senior stakeholders. The individual will also run the sessions and assist the Lab with both research and administrative support in the run up to the events.

The post holder will report directly to the Lab's Director but also work closely with the Policy Lab team.

The post holder must be able to work flexibly, independently and proactively.

Duties and responsibilities

• Work with Lab leadership to recruit members for a new network of community-led public service innovators from across the UK
• Support Lab and Demos leaders engagement with senior stakeholders in the national government and the opposition, as well as the local movement, to help share findings and drive political impact.
• Build relationships with the key individuals in this sector to understand their contributions and concerns and be able to share them with others
• Assist with the delivery of engaging collaborative workshops for members of this network and the project team.
• Conduct interviews with network members and draft policy briefs and memos for circulation to the broader network and the policy team.
• Track and report impact from the network for internal purposes, marketing and various evaluation processes (e.g., writing website content, newsletters and contributing to final reports)
• Work with the UCL Policy Lab team to help deliver operational support for the activities of the project, including: contributing to shared infrastructure and tools; working with the Communications and Engagement manager to deliver wider impact; working with the Team to co-ordinate delivering of world class policy events, including our party conference programme.
• Manage a front of house team at events including PhD students or equivalent on short term placements.
• Follow and promote UCL policies, including Equality, Diversity and Inclusion (EDI), and maintain an awareness and observation of fire and health and safety regulations.

The above reflects the initial and longer-term requirements of the post, but are not exclusive and are subject to change following consultation.

What we offer

We also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

See UCL job advert for full details.

Job Description

Job Title:Community & Events Fundraiser 

Reports to:Fundraising Manager

Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:                £31,000 

Contract:Permanent

Hours:35 hrs per week. Office hours are 9 – 5 

Background and purpose

We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder. 

At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.

One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly. 

As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.

THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.

What we do:

Support each other

We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.

Raise awareness

We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.

Make a lasting difference

We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years

Well located office very close to Borough Market.

About the role

We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine. 

This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward. 

The purpose of the role is to:

Community Fundraising

·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries

·Organisation and delivery of mass participation events

·Providing guidance and supporting participants in promoting their efforts on social media

·Spotting opportunities for business development with organisations

• Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
• Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
• Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
• Keeping up-to-date records and giving timely recognition of donations using our CRM system
• Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers. 
• Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities. 
• Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
• Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
• Developing engaging national fundraising campaigns.
• Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
• Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
• Working on two annual appeals, helping sourcing case studies and overseeing thanking process

Social Media

·Use our social channels to support your work 

·Monitoring social media accounts

·Keep on top of social trends particularly around fundraising 

·Creative flair to create compelling content for marketing/comms/campaigning

• Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
• Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.

Person Specification

Experience, Qualifications

Essential qualities, skills and experience

• Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• An outgoing, enthusiastic and helpful personality.
• A creative approach to fundraising and events. 
• Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
• Excellent written and verbal communication skills.
• Numeracy and the ability to understand basic financial information.
• Ability to work in a team as well as to use individual initiative and judgement.

• Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.

• A commitment to the vision and values of The Haemophilia Society
• Experience in using CRM systems.

Desirable qualities, skills and experience

• Completion of a professional fundraising programme or training course.
• An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.

·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites. 

·A good knowledge of data protection (GDPR) legislation and good practice in information management.

·Well-developed IT skills with the ability to write engaging content for the website and social media.

• A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries

·Ability to gain the trust and confidence of members and supporters.

·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·Enthusiastic and fun with drive and determination to meet targets.

·Good attention to detail and accuracy in preparing communications and events. 

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

The Haemophilia Society are an equally opportunity employer.

We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 3 x Domestic Abuse Housing Advocates

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal justice, law, social work or domestic abuse we would love to hear from you.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

The advert will close on the 27th of September but please note that interviews are taking place on a rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• One week paid carer's leave
• Organisation wide away days
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job Title: Online Engagement and Inclusion Lead (Young People’s Services)

Organisation: Kids

Location: Remote work with occasional travel to London for in-person meeting

Hours: 36 hours per week

Contract: Fixed term for 2 years

Salary- £31,000 - £33,000

Purpose

This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.  

Responsibilities

• To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
• To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
• To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
• To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
• To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
• To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.

Key to your success in the role will be:

• Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
• Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
• Helping to embed digital inclusion practices across the organisation.
• Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
• Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
• Influencing the broader Kids service teams to identify and engage digitally excluded young people.
• Centering the voices and needs of young people with SEND.

Person Specification

Experience

• Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
• Involvement in programmes that promote digital inclusion and wellbeing.
• Experience in outcome measurement, impact reporting, and using data to inform practice.

Desirable

• Experience in co-producing content or services with young people, including those with SEND.

Skills

• Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
• Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
• Skilled in using digital tools and platforms to deliver services and measure engagement.
• Ability to work collaboratively across teams and build strong internal and external relationships.

Knowledge

• Knowledge of safeguarding principles and practices in online environments.
• Awareness of current trends in digital engagement and youth participation.
• Knowledge of inclusive digital design and accessibility standards.
• Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.

Personal Attributes

• Passionate about inclusion, equity, and empowering young people.
• Committed to co-production and user-led design.
• Growth mindset and proactive approach to problem-solving.
• Committed to continuous learning and sharing best practices.
• Flexible and adaptable, with a collaborative mindset.

*About the funded programme

Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.

Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences. 

 What the Programme Offers: 

• Online information with resources codesigned with young people with SEND. 

• A series of interactive webinars and guided online activities. 

• Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.

We will reach over 1,800 young people over the two year funded period.

Partner Acknowledgements

Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.