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107

Care service manager jobs in horsham, west sussex

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Top job
Cats Protection, Chelwood Gate (Hybrid)
Up to £27,466.16 per annum plus excellent benefits
Supporter Care Advisor
Posted 1 day ago
Top job
The Children's Trust, Banstead, Surrey (On-site)
£14,934 - £24,891 per year
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SOS Children's Villages UK, Remote
£42,000 - £44,000 per year
Connect funders with life-changing work for brighter futures worldwide. Utilise your strategic storytelling skills for global impact!
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The Football Foundation, United Kingdom (Remote)
£38000.00-£48000.00 per year
Posted 1 day ago
The Children's Trust, Tadworth, Surrey (On-site)
£38,708 per year, pro rata £23,224 per year
An exciting opportunity has arisen for a Placement Manager to join our Business Commissioning and Placements Team.
Posted today
Canal & River Trust, Remote
£46,500 per year
Join Us at a Transformational Moment - Become Our Supporter Care Manager.
Posted 3 days ago
Closing in 5 days
Cats Protection, Remote
Up to £49,655.50 per annum plus excellent benefits
Community Fundraising Programme Manager
Posted 1 day ago
MindOut, Brighton (Hybrid)
£19,200 for 21hrs (FTE 32,000)
Supporting LGBTQ+ mental health impact through strategic fundraising, donor engagement & inclusive communications at MindOut.
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Betknowmore UK, Remote
£36,000 - £38,000 per year
Posted 1 week ago Apply Now
Macmillan Cancer Support, Surrey (Hybrid)
£35,200 - £39,200
In this rewarding role, you will be within a team of four Relationship Fundraising Managers and drive income growth across the region.
Posted 1 day ago
Closing in 4 days
Access Social Care, Remote
£21,000 per year (FTE £35,000)
We are seeking an experienced Trusts and Foundations Fundraiser to join our organisation!
Posted 2 days ago Apply Now
Yorkshire Cancer Community, Remote
£32,000 - £36,400 per year
Posted 3 days ago
Page 1 of 8
Chelwood Gate, East Sussex, United Kingdom (Hybrid) 15.15 miles
Up to £27,466.16 per annum plus excellent benefits
Full-time
Permanent
Job description

Team: Supporter Services

Location: Chelwood Gate, East Sussex (Hybrid working, approximately 2 days per week office based)

Work pattern: 35 hours per week, Monday to Friday

Salary: £27,466.16 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Supporter Care Advisor:  

  • The purpose of this role is to provide a first-class level of supporter care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valued and a key part of our work.
  • As a first point of contact for fundraising enquiries and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, and email), our aim is to build loyal, committed relationships with supporters.

About the Supporter Services team:

  • The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
  • We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
  • We currently have a team of 11

What we’re looking for in our Supporter Care Advisor:

  • Demonstrable experience of delivering outstanding supporter/customer care
  • Experience handling complex complaints and queries
  • Engaging and professional telephone manner
  • Excellent written communication and listening skills and ability to quickly build rapport and empathise with supporters at all levels
  • Good organisational skills and the ability to prioritise workload

What we can offer you:

  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
  • and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 15th June 2025

Virtual interview date: Week commencing 30th June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Posted by
Cats Protection View profile Organisation type Registered Charity Company size 501 - 1000

Making a better life for cats, because life is better with cats

Cats Protection logo Play
Posted on: 30 May 2025
Closing date: 15 June 2025 at 23:59
Job ref: MIG689
Tags: Fundraising, Customer support