Care training manager jobs in deals gateway, greater london

OVERVIEW

The Marsha Phoenix Memorial Trust (MPMT) supports children and young women by providing secure housing and development opportunities.

GENUINE OCCUPATIONAL REQUIREMENT

In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5

KEY RESPONSIBILITIES

Support and Resident Care

· Undertake key working responsibilities and continuous assessment of needs and potential risks.

· Create support/action plans based on assessments, reflecting available services and resources.

· Provide emotional and practical support to residents in distress or crisis

· Work empathically with residents presenting complex needs such as mental health issues, substance misuse, and safeguarding concerns

· Remain calm and professional when dealing with emergencies and incidents

Safeguarding and Serious Incident Reporting

There is a clear duty to follow LBL’s safeguarding protocols, including timely reporting of serious and notifiable incidents to the appropriate authorities and participation in safeguarding reviews if required. Night staff will be trained in recognising and responding to safeguarding concerns, including domestic violence and abuse, and understand the escalation routes within the partnership framework.

Safety and Security

· Ensure resident safety by implementing visitor procedures and preventing unauthorised access.

· Conduct health and safety checks and patrols around the building and exterior.

· Monitor CCTV, address antisocial behaviour, and complete relevant reports

· Report repairs and any health and safety issues

Incident and Emergency Procedures

Night staff must be familiar with emergency protocols, including fire safety, evacuation, and business continuity plans, ensuring resident safety and compliance with statutory and contractual requirements.

Administrative Duties

· Update INFORM with relevant details of all resident interactions during shifts.

· Maintain accurate and comprehensive resident records to professional standards.

· Encourage residents to pay rent and ensure rent accounts are managed effectively.

Housing Management and Property Standards

Night Waking Support Workers must conduct regular health and safety checks, report repairs promptly

Professional Development

· Engage in learning and development activities to increase knowledge and skills.

· Develop the ability to defuse and de-escalate challenging behaviour with personal safety awareness.

· Adhere to MPMTs Policies and Procedures

Compliance with Policies and Procedures

Night Waking Support Workers must adhere to all relevant policies and procedures, including those relating to confidentiality, complaints, whistleblowing, business continuity, and professional boundaries.

PERSON SPECIFICATION

Essential Requirements

· Desire to support, equip, and meet the needs of MPMT's residents

· Experience working with vulnerable individuals

· Ability to work with various stakeholders in a community-focused environment

· Female, as per the Genuine Occupational Requirement

Additional Requirements

· Enhanced DBS check before employment

· Provision of two professional references

· Valid Right to Work for the UK (MPMT is not a sponsoring organisation)

This is not an exhaustive list of duties and responsibilities, which may be subject to change according to the needs of MPMT.

ROLE PURPOSE

You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.

GENUINE OCCUPATIONAL REQUIREMENT

In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:

1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.

2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.

3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.

4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.

This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.

ADDITIONAL REQUIREMENTS

• Completion of an enhanced DBS check before employment.
• Provision of two professional referees.

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be to support the Supporter Experience Manager in the delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.

The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.

About you

If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.

We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include: 

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification.

Legal Services Lead

An exciting opportunity has arisen for a Legal Services Lead to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.

This role is not open to sponsorship.

Role Requirements

• Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
• Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
• Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
• Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
• Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
• Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
• Promoting legal, compliance and risk management best practice throughout the organisation.
• Designing and delivering legal training to the organisation.
• Providing advice on the effective management and protection of The Children’s Trust intellectual property.
• Providing advice on the effective management and protection of The Children’s Trusts employees.
• Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
• Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
• Managing the legal services budget.
• Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date: 1st stage Interviews held 4th – 7th August

PLEASE READ CAREFULLY – ‘How to Apply’

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We have an incredible opportunity for a Veterans Community Nurse to join our team.

About You

Are you a committed, Registered Band 6 Nurse looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our Armed Forces Community.

About the Role

As a Veterans Community Nurse, you will,

• Provide clinical advice and support veterans as they navigate and understand their healthcare pathways, including their families/support network when appropriate.
• Using a Coaching for Health approach, enable and empower those we support to set their own healthcare goals, “What matters to you”.
• Act as a link between the NHS, veterans and people serving in the Armed Forces. 
• Contribute to educational programmes for those who provide healthcare to the Armed Forces Community.

About the Team

This community-based team of nurses, Occupational Therapists (OTs), and administration staff support veterans with their physical healthcare needs by being resourceful in finding ways to deliver what is right and fair for those in the healthcare domain.

Salary: £40,232 - £44,654

Location: Hybrid working – Remote and in the Community.

Region: South – Greater London, Kent, Hampshire & East Sussex. Ideally applicants will be based in either Greater London or Kent, however candidates from Hampshire or East Sussex will be considered. Please note if you are not based in a location that permits regular travel to these areas, you application will not be progressed.

Hours: 35 per week, Monday – Friday

Contract type: Permanent 

Closing date: 17th August 2025

Interview: First interviews will take place on 19th August.

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.

Help for Heroes value diversity and inclusion and welcome applications from candidates with diverse backgrounds.

Please apply direct via our website.

Part time (3 days a week), permanent role, Salary £27600.00 per annum (FTE £46000)

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

Why work for us

Mothers’ Union is committed to supporting international development initiatives that empower communities and improve lives. We work in three key areas, Gender, peace and safety, and livelihoods, and use an asset-based community led approach. We are looking for a Programme Manager to lead a transformative leadership initiative focused on equipping women - in Democratic Republic of Congo initially then expanding into West Africa - with the skills and confidence to take on leadership roles within their faith institutions and wider communities.  Additionally the role will also play a part in reviewing leadership support for women in more senior levels of leadership at the Mothers’ Union to support the sustainability of the movement worldwide.

Job Summary

The Leadership Programme Manager will oversee the development of a leadership programme and its rollout through establishing sustainable digital hubs, and providing training to women leaders and male allies.  The role will work closely with the PMEL Manager, Provincial Coordinator, church leaders and a team of trainers, to develop a comprehensive leadership curriculum, coordinate the training of trainers, establish online materials to create a hybrid learning model, monitor participant progress, and build networks to promote cross-participant learning and peer support.  This position requires expertise in developing online training resources across multi-cultural contexts, project management skills, and the ability to work collaboratively with a remote team.

Key Responsibilities

Strategic Development

• Oversee the advancement of leadership development as a core strategic priority for MU
• Develop and implement programme strategies, resources and tools that strengthen and scale the leadership development initiative, integrating research, monitoring, evaluation and learning
• Design a leadership curriculum that meets the intended project objectives and equips women across diverse contexts, through online and hybrid learning, combining spiritual guidance with practical leadership and management skills

Programme Planning and Budgeting

• Work with PMEL Manager to design and refine M&E frameworks and specific targets
• Develop and manage work plans and budgets in line with project goals and donor requirements
• Identify an appropriate digital platform to be used to run the online aspects of the leadership development programme
• Oversee the successful purchase and use of core equipment necessary to run the digital platform

Programme Implementation and Review

• Lead and support the delivery of leadership training activities across participating dioceses
• Monitor progress against programme outcomes, ensuring high-quality implementation that is timely and within budget
• Collaborate with coordinators, trainers and church leaders to review programme content and adapt as needed for relevance and effectiveness
• Support reporting, learning and sharing of best practice across participating dioceses
• Champion safeguarding and gender empowerment throughout all stages of the project
• Coordinate data collection in line with the programme M&E plan, including impact stories and other evidence of change, for use in MU communications, including social media and publications
• Conduct regular reviews to identify opportunities for programme expansion, sustainability and long-term impact

See the job description for more information

Benefits

• 25 days of annual leave plus up to 4 days of leave given at the discretion of Mothers’ Union (pro rated for part time staff).
• Employer pension contribution of 6.5%
• Enhanced maternity, paternity and adoption pay
• Two volunteering days per calendar year
• One away day per calendar year
• Enhanced sick pay
• Bereavement leave & Compassionate leave
• Season ticket loan
• Cycle to work scheme
• Employee assistance programme
• Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs.  The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 17 August 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Who you are

• You are someone who shares and can mobilise the charity's values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition, and Sustainability. If you have knowledge, application, and commitment to these values, we want to hear from you.
•  
• You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges.

• . Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they receive of and to ensure that your approach is both professional and sustainable.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job
.

• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition, and sustainability in your conduct and approach to your work
• Through partnership, support and develop people's skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers, and other key professionals to put those using our service at the centre of your daily work.
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity's policies and procedures, particularly those related to safeguarding, inclusion, and disability discrimination.
• To support clients with their daily activities and to promote their independence
• To be able to communicate effectively with families, colleagues and clients.

Working Expectations

• The working day is  9 am - 4 pm Monday to Friday - 
• Attendance at training.
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay the London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card, loan, and bike to work scheme.

 
Please note we do not accept applications from Overseas

Benefits

A baseline commitment to pay the London living wage for all its front-line staff.
A commitment to training and professional development to support internal progression as part of our performance support.
Inclusion in and contribution to the charity's pension scheme.
Generous annual leave allowance of 25 days a year, plus an additional day off for your birthday.
Access to a range of discount schemes.
Access to the charity's employee assistance programme.
Access to travel card, loan, and bike to work scheme

Are you passionate about leading and shaping an advice service dedicated to supporting and empowering Disabled people? Do you want to use your expertise to grow a small team into a leading provider of high-quality, accessible advice?

This role would suit someone already working in an advice role seeking career development OR someone with experience managing advice services. We particularly welcome applications from Disabled people with lived experience, in line with our commitment as a Disabled people’s user-led organisation. We also encourage strong non-disabled allies who share our values and dedication to disability justice to apply.

You already believe in the Social Model of Disability and are keen to deepen your understanding. Together, we will grow in how we communicate, make decisions, and approach our work, championing a radically inclusive world where society removes barriers rather than disables people.

You will have in-depth and up-to-date knowledge and recent experience of providing welfare benefits casework, with a willingness to undertake further training in housing and community care. We will consider applicants able to build their base welfare benefits knowledge through intensive training over a short period.

You will carry your own caseload while providing line management, mentoring, and support to one advisor. As the team grows, your caseload will reduce, allowing you to focus more on leadership, service development, and quality assurance.

A key part of the role is leading the organisation’s preparation for the Advice Quality Standard, including the recruitment, training, and support of volunteer advisors, as part of a collaborative team with the CEO and Operations Manager.

You will foster a positive and inclusive team environment where staff and volunteers feel valued and empowered to thrive. You will be proactive in developing the service, preparing information to support funding bids, and thinking creatively about how we meet the needs of Camden’s diverse Disabled community.

The role is advertised as hybrid as some in-person presence in the office will be essential at the Greenwood Centre in London NW5 1LB.

About Camden Disability Action (CDA)

At Camden Disability Action, we believe in a world where no one is disabled by society. As a Disabled people’s user-led organisation, our work is driven by the lived experience of Disabled people and grounded in the Social Model of Disability.

We don’t just support individuals to solve immediate problems; we proactively challenge the systems that create inequality and exclusion.

Our Advice Service is central to this mission. We see advice as more than form filling or casework. It is a powerful tool to support rights, autonomy, and independent living. Through advice, we help Disabled people navigate complex systems, claim their entitlements, and take action. We listen carefully to their experiences to reveal wider societal barriers. This insight helps us influence policy, push for change, and collaborate with partners to make services more inclusive.

We are a medium-sized and growing charity. Our Advice Service is small but ambitious. We currently have one full-time Advisor and deliver a specialist service for d/Deaf people in partnership with deafPLUS. The Advice Manager will lead the development of the service to better reflect and respond to Camden’s diverse disabled communities.

Hours: Full-time position, 37.5 hours per week (including evenings and weekends)

We are a Peer-led organisation, so we value lived experience. We encourage you to apply if you have any experienced drug misuse, or homelessness in the past.

About us:

BUBIC (Bringing Unity Back Into the Community) is an award winning, peer-led substance misuse service supporting individuals affected by drug and alcohol dependency. Our mission is to empower people through community engagement, harm reduction strategies, and accessible support services. We work directly with vulnerable individuals, helping them break cycles of addiction and social exclusion.

Our team plays a crucial role in engaging with people who may not access traditional services, offering immediate support and practical solutions to improve their well-being. Our team, many with lived experience, offers non-judgmental support, outreach, and education to help people on their journey to recovery. 

Main Purpose of the Role:

To lead the effective and high-quality delivery of peer-led support for individuals on their recovery journey across the Borough of Haringey. This role will require dynamic, hands-on management of BUBIC’s team, encompassing staff, peer mentors, and volunteers, to meet key performance indicators and community needs.

You will represent BUBIC’s values in all aspects of your work, including strengthening existing partnerships and cultivating new community links. A flexible approach is essential, with regular night shifts and occasional weekend work expected to provide outreach and attend local events.

Key Responsibilities

• Provide strong, responsive leadership and day-to-day management of a diverse team.
   

• Represent BUBIC at external meetings, events, and forums to promote our ethos and strengthen partnerships.
   

• Offer regular supervision and line management to staff, identifying learning needs and supporting professional development.
   

• Monitor service performance against KPIs, continuously reviewing delivery and identifying areas for improvement.
   

• Lead by example, stepping into frontline roles where needed to ensure continuity and quality of service.
   

• Produce timely and accurate monthly, quarterly, and annual reports in line with funding and internal requirements.
   

• Oversee and monitor budgets, ensuring financial compliance including petty cash usage and financial procedures.
   

• Promote and uphold all organisational policies, particularly those relating to equality, safeguarding, GDPR, and health & safety.
   

• Ensure safe recruitment, including DBS checks and effective onboarding for staff and volunteers.
   

• Create and maintain referral pathways, particularly for individuals unfamiliar with formal drug services.
   

• Inspire and coordinate volunteer engagement, ensuring their efforts align with BUBIC’s objectives and values.
   

• Develop and manage a weekly timetable of service delivery, outreach, group work, and community events.
   

• Facilitate monthly themed sessions for service users, families, and community members, shaped by local need.
   

• Foster clear internal communication and lead regular team meetings to share updates, safeguarding concerns, and key trends.
   

• Deliver community-based presentations on substance misuse, emotional wellbeing, and public health themes.
   

• Plan and deliver outreach across Haringey informed by local intelligence and service-user needs.
   

• Coordinate events and co-produced projects within budget and to a high standard.
   

• Maintain a strong understanding of the substance misuse field, including professional developments and emerging practices.

Person Specification

Education and Training:

• NVQ Level 3 (or equivalent) in Health & Social Care.
   

• Demonstrable knowledge of drug use and its impact on individuals and communities.
   

• Familiarity with SMART Recovery, 12-Step Philosophy, harm reduction, and peer-led support.
   

Experience:

• 5+ years’ experience in substance misuse or related services.
   

• At least 2 years’ experience managing teams in a community or substance misuse setting.
   

• Demonstrated success in supervising and developing staff to meet high standards.
   

Skills and Abilities:

• Strong knowledge of safeguarding adults and managing complex needs.
   

• Proven ability to form partnerships with agencies supporting excluded or marginalised groups.
   

• Excellent report writing, care planning, and case noting skills.
   

• Competence in psychosocial interventions, group facilitation, and key working.
   

• Ability to maintain boundaries, work non-judgmentally, and resolve team conflicts.
   

• IT proficiency in Word, Excel, PowerPoint; able to manage data for reports and monitoring.
   

• Experience planning outreach or community events to promote services.
   

Personal Attributes:

• Calm, logical, and assertive under pressure.
   

• Organised with strong time management and initiative.
   

• Passionate, empathetic, and knowledgeable about local communities.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our ambitions are growth and doubling our impact over the next three years– so you’ll be comfortable with challenge, excited by change and willing to turn your hand to anything required. If this sounds like an environment that you would thrive in, we would love to hear from you.

Are you a strategic, experienced, and passionate Engagement & Learning Manager, who would love to lead the Trust’s education, volunteering, and community work; then this is the role for you. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful - helping people connect with, care for, and champion their local rivers.

You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.

This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes.

Please see the full Engagement and Learning Manager job description for more information.

If you are interested in applying for this role please visit our website for more information, a full job description and application form.

The deadline for application is 11:59pm on Monday 25th August 2025.  We reserve the right to close the recruitment early.

Please note: All applicants must have the right to work in the UK.  .

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th August 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Membership Growth Manager

Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025

Job Reference: MGM02 (Please quote this on any correspondence)

The opportunity

We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.

Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.

About the role

This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.

Key areas of delivery:

· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.

· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.

· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.

· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.

· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.

About you

The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.

· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.

· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.

· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.

This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.

ABOUT CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

What we do:

· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.

· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.

· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.

· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.

· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.

· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Structure:

Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.

CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.

Why join CILIP?

· Hybrid working

· 27 days' annual leave plus public holidays (increasing after 3 years’ service)

· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit

· Access to CILIP’s Employee Assistance Programme through Vivup

· Perkbox employee discounts and wellbeing hub

· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave

· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)

· Annual flu vaccination voucher

· Contribution to eye tests and glasses for DSE use

How to apply

To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025

Interview dates

· First interviews (virtual) will be held on 21-22nd August via Teams

· Second interviews will be held in person on 28th August at Woburn House

CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.

If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.

For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

This is a unique opportunity for an enthusiastic and inspirational individual to join Keychange in an important new role.  We are looking for a candidate who is excited about delivering high-quality management information and helping to drive forward efficient and effective data management.  The successful applicant will collaborate with the finance team at Keychange to provide comprehensive financial data to community managers, the senior leadership team and trustees.  Additionally they will support the senior finance team in producing consistent and reliable non-financial organisational data.

This role will be supported by an accountancy training "day release" style package paid for by Keychange, aiming for a CCAB qualification within 2-3 years.  We are therefore looking for someone who demonstrates a willingness to learn while delivering financial analyses and generating management information for non-finance users, as well as a team player with a flexible "can do" attitude, taking initiative to solve problems and excietd to develop their communication skills.

Keychange provides support and care to people facing vulnerability.  We do this by providing housing to women and young people experiencing homelessness and providing residential care to older people across the South of England.  This position is based at our central office in London Waterloo, where hybrid working patterns are available.  Occasional visits to our operating sites may be required.

To find out more about working with us and further information about how to apply for this trainee role, please see the job pack.

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.