Careers advisor starting out jobs

Join our award‑winning contact centre and play a vital role in supporting people when they need it most.

Contract: Permanent
Hours: 37.5 per week
Salary: £25,528.04

Role is advertised as Customer Service Advisor however the job title will be Client Care Coordinator 

Why You’ll Love Working With Us

Financial Benefits
Blue Light Card discounts, up to 5% employer pension contribution, and long‑service recognition.

Health & Wellbeing
Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.

Work–Life Balance
A paid day off for your birthday, consistent scheduling, and competitive family‑friendly benefits.

Career Growth
Paid training, opportunities for accredited development, and clear pathways for progression.

The Role

This is not a cold‑calling role. You’ll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.

We’re looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you’ll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.

Training & Working Pattern

Your journey begins 14th September 2026 with 4 weeks of onsite training (Mon–Fri, 8AM–4PM).
After 5 months onsite, you’ll have the option to move into hybrid working.

Shifts run between 8AM and 8PM, with an alternate Sunday shift

Ready to join a contact centre that truly makes a difference?

Apply now and start your journey with us.

We are looking for a Workforce and Revalidation Co-ordinator who will support the Faculty's workforce and standards committees, helping to ensure these functions are delivered to a high standard.

You will manage a busy programme of work, contribute to projects from start to successful completion, and work collaboratively with colleagues, members and stakeholders across the Faculty. We are looking for someone with excellent administrative skills who can manage a range of activities, develop new ideas to improve the way we work, and actively contribute to the wider work of the Faculty.

The full job description and person specification is available below and applicants should provide their CV along with a supporting statement setting out how they meet the criteria. 

The closing date is 12 August with interviews to be held on 18 August. 

This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.

As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.

You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.

Closing date for applications: 11.59pm 16 August 2026

Interviews will be held at our Glasgow office in person on: 25 August 2026 

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Tower Hamlets. You will be based in one of NHS mental health treatment teams in Bethnal Green, Isle of Dogs or Stepney and Wapping areas, working 35 hours per week. This IPS services at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Tower Hamlets to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Friday 31st July 2026 (23:00)*. Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews (telephone): 22nd - 29th July 2026

Final Stage interviews: 3rd- 4th August in person in Bethnal Green.

*Please note, any applications submitted after the 19th July will be considered for additional interview dates.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas. We have a full time (35 hours pw) and part time (17.5 hours pw) position available as we are growing our team. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 29th July 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews (telephone): 3rd - 6th August 2026

Final Stage interviews: 11th August in person in Edmonton.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an CYP Independent Domestic Violence Advisor to join our growing Children & Young People Team in Rochdale, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based in Rochdale Police station along with some hybrid working, you must be prepared to travel across the borough of Rochdale.

As a CYP IDVA you will deliver specialist and enhanced support to Children and Young People aged 4-17 who have experienced Domestic Violence Abuse in the home. You will be responsible for providing high quality interventions to children & young people affected by DVA through the development of individually tailored & risk assessed support and safety plans. You will offer support through one-to-one sessions to address issues of self-esteem, manage emotions and feelings of blame and responsibility with the aim to improve understanding of abusive behaviour, healthy relationships and conflict resolution.

You will need:

To conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.

To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.

To provide one to one support to children and young people living in families affected by domestic abuse.

The ability to review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.

To establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.

Ideally a background in Social Worker, Domestic Abuse or Children & Young People services would be advantageous.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Experienced Specialist Debt Adviser with a strong background in delivering high-quality, FCA-compliant debt advice and managing complex client casework. Skilled in providing holistic debt solutions, creditor negotiation, financial guidance and tailored support to individuals experiencing financial difficulty.

Proven ability to maintain high standards of advice quality through effective case management, file reviews, compliance monitoring and adherence to Advice Quality Standards (AQS), GDPR, safeguarding and organisational policies. Experienced in supporting junior advisers through coaching, guidance, knowledge sharing and quality improvement activities.

Confident in managing caseloads, meeting contractual KPIs, producing performance reports and contributing to service development initiatives that improve access to financial education and preventative debt support. A committed and client-focused adviser with strong interpersonal skills, attention to detail, and the ability to deliver impactful services while supporting team performance and continuous improvement.

Rooted Finance is looking for a motivated and compassionate Trainee Debt Adviser to join our specialist advice and casework team. This is an exciting opportunity for someone looking to develop a career in debt advice while making a meaningful difference to individuals and families experiencing financial difficulties.

As a Trainee Debt Adviser, you will provide high-quality, client-focused debt advice and casework support, helping people understand their financial situation, maximise their income, reduce their outgoings, and develop realistic plans to manage their debts.

Working in a busy and rewarding environment, you will build your skills through hands-on experience, training and support from experienced advisers and managers. You will manage your own caseload, conduct client appointments, maintain accurate records and ensure advice is delivered to the highest professional standards.

Key Responsibilities

You will:

• Provide accurate, effective, and tailored debt advice based on each client’s individual circumstances.
• Conduct regular client appointments and manage an ongoing caseload in line with agreed targets.
• Support clients to complete detailed financial assessments, budgeting plans and income maximisation reviews.
• Negotiate with creditors and support clients to establish realistic and sustainable repayment arrangements.
• Develop clear action plans and follow up on agreed actions to help clients achieve positive outcomes.
• Maintain accurate and timely case records using CRM systems, ensuring compliance with data protection, confidentiality and regulatory requirements.
• Ensure all advice meets Rooted Finance quality standards, including FCA requirements and recognised debt advice frameworks.
• Work collaboratively with colleagues and external organisations to provide appropriate referrals and wider support.
• Identify risks, including safeguarding concerns, and escalate appropriately.
• Contribute to service development, evaluation and improvements that strengthen Rooted Finance’s support for the community.
• Take part in ongoing training and development to build knowledge, skills and confidence as a debt adviser.

Working at Rooted Finance

You will work closely with the Advice Manager and advisory team to deliver high-quality advice services, meet agreed performance and quality standards. You will receive support and guidance to develop your expertise while contributing to a service that helps individuals and communities achieve greater financial resilience.

This role is ideal for someone who is passionate about supporting people, enjoys problem-solving and wants to develop a rewarding career in financial advice and community support.

Are you an exceptional communicator who enjoys building relationships, delivering memorable experiences and helping others connect with a meaningful cause? We invite you to apply for the Development Officer - Gardens, Libraries & Museums (GLAM) position within Development and Alumni Engagement at the University of Oxford, where your work will help secure philanthropic support for one of the world's leading universities.

Location: Oxford, with hybrid working available

Salary: Grade 6: £35,681 - £41,636 per annum, with a possible extension to £45,212 including an Oxford University Weighting of £1,730

Contract: Permanent, Full time

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.

Development and Alumni Engagement (DAE) plays a central role in enabling the University's ambitions by building meaningful relationships with alumni, philanthropists, trusts, foundations and partners around the world. Within the Gardens, Libraries and Museums team, you'll help unlock philanthropic support that preserves world-renowned collections, expands access to knowledge and enables cultural engagement for future generations. Your work will directly contribute to initiatives that enrich research, education and public understanding on a global scale.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 additional days.
• One of the most generous family leave schemes in UK higher education.
• Hybrid and flexible working arrangements.
• An excellent contributory pension scheme.
• Sustainable travel benefits, including cycle loans, discounted bus travel and season ticket loans.
• Access to a wide range of social, cultural and sporting activities.

About the Role

This is an excellent opportunity to build a career in major gift fundraising within one of the world's most respected cultural institutions. Working with experienced colleagues, you'll develop your own portfolio of donors, helping to secure philanthropic support for the Bodleian and across the Gardens, Libraries and Museums.

Alongside developing donor relationships, you'll lead the delivery of two high-profile annual stewardship events attended by senior University figures, oversee annual fundraising appeals and create compelling proposals and communications that inspire philanthropic support. You'll work closely with colleagues across the University to turn complex academic and cultural projects into engaging stories for donors.

Whether you're already working in fundraising or bring transferable experience from events, communications, alumni relations or another externally facing role, you'll receive training and support to develop your expertise in major gifts fundraising.

About You

You will bring:

• Experience in fundraising, alumni relations, marketing or other relationship-focused roles.
• Excellent written communication skills, with the ability to produce engaging and persuasive content for different audiences.
• Experience of planning and delivering high-quality events
• Strong relationship-building skills, with confidence working with a wide range of stakeholders.
• The ability to manage multiple priorities, organise your own workload and deliver to deadlines.
• Experience using Microsoft Office applications and CRM or relationship management systems.
• A demonstrable interest in the cultural sector and a desire to develop a career in philanthropic fundraising.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Monday 3 August 2026.

Face-to-face interviews will take place funon Thursday 13 August 2026

Employment Specialist

Make a real difference every day and join an organisation that believes that everyone severely affected by mental illness deserves the opportunity to live a fulfilling life and having meaningful employment can be a crucial part of that journey.

We’re looking for an IPS Employment Specialist to join the East Kent IPS Service covering Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal and Ashford.

Position: Employment Specialist

Salary: £24,544.91 pro rata (actual £14,726.95)

Location: Hybrid, covering Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal and Ashford

Hours: Part Time 21 Hours

Contract: Permanent

Closing Date: 7 August 2026

About the Role

You’ll work one to one with people who want to find or return to paid employment, helping them identify their goals, build confidence, and secure roles that align with their skills and aspirations.

This is a rewarding, dynamic role where no two days are the same. You’ll work in the community, meet people where they are, and build strong relationships with employers and local partners to open real opportunities within the hidden labour market.

What you’ll do

As an Employment Specialist, you will:

• Work alongside individuals to understand their employment goals and create personalised plans.
• Support people to find and keep paid work that reflects their strengths, interests and ambitions.
• Build and maintain relationships with employers, identifying opportunities and advocating for reasonable adjustments where needed.
• Provide in work support to help individuals thrive in their roles.
• Collaborate with colleagues across the IPS team and local services.
• Promote the value of employment in mental health recovery across your allocated East Kent area.
• Maintain effective records, manage referrals, and contribute to the smooth running of the service.

About You

We’re looking for someone who:

• Has experience supporting people into employment or helping others overcome barriers to work.
• Understands mental health challenges and has experience in social care, support services or community-based roles.
• Can build positive relationships with a wide range of people.
• Is empathetic, proactive and comfortable working independently across a dispersed geography.
• Is organised, flexible and able to respond calmly to unexpected challenges.
• Has strong awareness of risk management, safeguarding and confidentiality.
• Holds, or is working towards a Level 3 qualification relevant to care, community mental health or social support (or equivalent experience).

Why work here?

Joining the team means becoming part of a charity that believes in people’s potential. You’ll receive:

• Regular supervision and access to learning and development
• Supportive, values-driven colleagues
• Opportunities to shape services and empower individuals
• The chance to make a direct, life changing impact

Ready to make a difference?

If you’re passionate about supporting people with mental health challenges to achieve their employment goals, we’d love to hear from you. Apply today and help create a better future for people living with mental illness in East Kent.

About the Organisation

You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda.

Benefits include:

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support
• Recognition & Rewards
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

The charity is committed to creating an inclusive workplace where everyone feels welcome, valued and able to thrive. Applications are encouraged from people of all backgrounds, including those with lived experience of mental ill health, people who are LGBTQIA+, neurodivergent, disabled or living with a long-term health condition, and people from ethnically diverse communities.

Other roles you may have experience of could include Mental Health, Mental Health Support Worker, Mental Health Caseworker, Employment Coach, Employment Mentor, Employment Advisor, Career Coach, Career Mentor, Career Advisor, Recruitment, Recruiter, HR, Social Welfare, Social Outreach.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

ProVeg International is one of the leading international NGOs working to transform the global food system, and is represented in 16 countries with over 270 staff members (a federated network of 15 legal entities). ProVeg faces major opportunities and challenges – empowering our highly dedicated and experienced long-term staff and new talent development and acquisition, the integration of AI, changing funding landscapes, and the growth of our global network, to name but a few. In our work, we are guided by our global TRUe values:

• Transformative: We aim high and design for lasting impact. We prioritise evidence over intuition, pivoting when data demands it, and embracing bold experimentation to create systemic change.

• Reliable: We build trust through accountability. We do what we say we will, or we communicate early and transparently when we can’t, always focusing on quality and respect.

• United: We win together. We actively break down silos, co-create across borders, and share knowledge freely because collective success is our only success.

The role as Head of International People & Culture combines strategic leadership with hands-on operational excellence. Together with the International Senior Talent Acquisition Manager and, when required, specialised external support, you will serve as a vital operational anchor and a trusted advisor to senior leadership. You will shape a united, inclusive, and thriving organisational culture while ensuring our people processes, international compliance frameworks, and global HR systems are robust, efficient, and employee-centred.

Job details:
 

• Reports to: Global CEO (might change to COO once that role is filled in 2027)

• Department: INT People and Culture

• Direct reports: International Senior Talent Acquisition Manager

• Key contacts: Senior Leadership Team, ProVeg Country Directors/leadership teams, International Heads of Departments, P&C leads in ProVeg Countries

• Working hours: 40 hours per week

• Location: Remote (We welcome candidates globally who hold permanent residency and can adhere to a working schedule that includes core collaboration hours of 10 am to 4 pm CET)

• Salary: Depending on location and experience (e.g. NL: €54-64k, UK: £46-60k, PL: zł 140-170k)

• Application deadline: open until filled

• Start date: preferably 01.10.2026

Key Responsibilities:

Strategic Leadership and Culture:

• Develop and implement comprehensive people strategies aligned with our global mission.

• Lead the strategic workforce planning, scaling and organisational growth and expansion of team and talent.

• Provide clear, operational, and strategic advice to executives, country directors, and department heads aimed at high performance, growth, development and progression opportunities, and talent retention.

• Serve as a trusted advisor to senior leadership, offering insights, reports, and data for informed decision-making.

• Work with Finance on annual staff budgeting and the Development department on funding applications and other people-related requests.

• Shape, sustain, and champion an inclusive, diverse, and open organisational culture.

• Collaborate with the Dutch works council of our European Regional Office to achieve mutually beneficial outcomes.
   

Operational Excellence and Systems:

• Own and continuously improve the day-to-day administration of our international employee lifecycle, ensuring smooth contract management, payroll preparation, and data accuracy.

• Lead the development of a scalable people operations infrastructure through effective use of technology, automation, and process design.

• Oversee and optimise our global HR systems landscape, with primary ownership of platforms such as Deel, Personio, and Leapsome.

• Manage and maintain compliant employment frameworks across relevant jurisdictions, supporting international entity operations and coordinating with external legal partners.

• Set and oversee the departmental budget.
   

Talent and Team Leadership:

• Lead, develop, and inspire our International Senior Talent Acquisition Manager, fostering a collaborative, supportive, and high-impact environment.

• Guide our international recruitment framework and employer branding efforts to attract purpose-driven talent.

• Execute strategies for employee engagement, workplace satisfaction, and global well-being initiatives.

• Lead and support employee relations efforts and strategic reviews.

Qualifications:
 

You bring:

• Extensive international leadership experience in a senior HR or generalist role, with a track record of driving success in mission-driven non-profit organizations of 50+ employees.

• Deep expertise in people operations, international employment practices, and cross-border labour law compliance.

• Hands-on experience implementing and managing global HRIS, payroll, or employer-of-record platforms, ideally including Deel, Personio, or Teamtailor.

• Clear capability to turn operational complexity into simple, structured, and scalable processes.

• Exceptional interpersonal and relationship-building skills, with the ability to foster trust and inclusivity across distributed, multicultural teams.

• Fluency in English with excellent verbal and written communication skills.

• University degree in human resources management, business administration, psychology, law, or an equivalent educational background.
   

Preferred:

• Practical experience working with European legal entities or works councils.

• Familiarity with AI tools and understanding of how AI can be used responsibly to increase efficiency and scale systems.

• Professional language skills in Dutch, providing the confidence to interface directly with regional authorities or local legal advisors.

• Familiarity with project management tools (we use Wrike).

Benefits of working with ProVeg:
 

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career development support.

• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

• Depending on your location, there might be additional benefits.

Further Information

Please apply with your CV and a cover letter explaining why you are motivated to join ProVeg and describe how you can bring in your experience to this role. Even if you do not meet all the requirements, we still encourage you to apply. Our tasks are diverse, and we are flexible in how we distribute them. We are happy to support your growth and development.
We also encourage all applicants to apply without a photo or disclosing their date or place of birth.

If you are living with a disability, health condition and/or neurodiversity, please feel free to let us know how we can adjust and support your application process. For example, we can offer alternative tools, different interview formats, or additional time for tasks.

Important: Please make sure to use your own words and ideas in the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.

Application process:

1. Screening of your application

2. Interview with People & Culture (30-40mins)

3. Job related trial task (~ 2 hrs.)

4. Second interview with the team (60mins)