Careers Service Team Manager Jobs in London, Greater London
ID: 1214
HR Business Partner
Salary: Starting at £36,477 FTE per annum, rising to £40,699* FTE per annum, Grade 4 (point 29-33)
Location: Ideally based in Buckinghamshire, Bedfordshire, Cambridgeshire, Essex, Hertfordshire or Greater London (north) with the ability to travel within this region when required.
Hours: Full-time (37 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the period 3-9 months after the role begins, travel to an office base in the above listed regions will be required 2-3 times per week. Before and after this period of time, we are open to this role being home-based or hybrid working. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
This is an exciting time to be joining us and a fantastic opportunity to partner with services in this region and support the growth of Family Action. You will have significant experience in HR and excel at building rapport and establishing strong relationships at all levels of an organisation. You will have experience managing and advising on change management, including TUPE transfers. You might have worked in a generalist HR role or a more specialist employee relations or change role and be looking for the next step up.
All we’re interested in is what you can bring to the role - your skills, knowledge, experience and aptitude to take on this key role, as well as your values. You don’t need to have worked in the not-for-profit sector before or previously held a management role.
Main Responsibilities:
· You will partner with managers from across the organisation, building strong relationships and ensuring that they are confident and capable in people management.
· You will be the key HR contact for these managers and will foster an excellence team reputation, supporting them to forward plan and think strategically about their people.
· You will advise and coach managers on complex people management issues, including disciplinary and grievances.
· You will take the lead on complex change management processes such as TUPE transfers and restructuring, working flexibly and inter-departmentally alongside our Services and Implementation teams.
· You will support the Head of HR and wider HR and People team to deliver on a range of exciting projects and developments over the next year, as specified in our HR strategy, and reviewing our policies and people practices to ensure they are fit for purpose and in line with current best practice.
· You will be an excellent communicator with experience of providing high-level advice and support in a solution focused way.
· You will be committed to equality, diversity and inclusion.
· You will be aligned with and support Family Action’s mission and values.
To learn more about the role, please check out the Job Description and Person Specification on our job advert.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We want to break down barriers to people joining us. We are genuinely committed to supporting everyone and being an inclusive organisation for colleagues, volunteers and service users alike. At Family Action our values are incredibly important to us and really do underpin all we do. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
We would love to hear from potential candidates. If you have any questions about the role or Family Action, please contact Katie Milne, Head of HR - email address can be found on our job advert.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
No recruitment agencies please – as a charity we work hard to keep our costs down and we do not require external support with recruitment.
The client requests no contact from agencies or media sales.
The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.
You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.
You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.
This new role will be a reliable support for users across the organisation, providing helpful and friendly support.
About you
You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.
You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.
Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.
Key responsibilities
General administration duties
- General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
- Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
- Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.
User support
- Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
- Maintain user manuals and system documentation, building upon existing data management processes and user guides.
- General bug-fixing and user support.
Database maintenance and integrity
- Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
- Ability to find creative and innovative solutions to solve problems and improve efficiency.
- Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
- Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Ability to work independently with own initiative on various ongoing projects.
- Excellent attention to detail, with high levels of accuracy and consistency.
- Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
- Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
- Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
- Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
- A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Knowledge of grant making.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around London. Chapter One currently works in the following London boroughs: Barnet, Camden, Haringey, Islington, Lambeth, Newham, Tower Hamlets, Southwark. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should refer to the Job Description provided and:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.
£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Monday to Friday, 09:00-17:00
Could include some evenings, weekends and bank holidays as required
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Finance Apprentice
Contract: 3 Years Fixed Term Apprenticeship Contract, Full time,
Salary: £24,113 - £25,319 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of an external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in Finance to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Finance Apprentice to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This position sits within the UK Finance team based in London. We manage the day to day finance transactions for the UK and support its budget holders to deliver their plans.
The Management Accounting team is responsible for providing robust reporting and analysis across the organisation, to ensure that WaterAid UK makes effective financial decisions and long-term plans aligned with the 10-year strategy.
About the Role:
We are offering a unique opportunity for motivated and analytical individual to join WaterAid as a Finance Apprentice, joining a cohort of other apprentices across WaterAid. Our rotational 3-year scheme will offer applicant training and development across various finance aspects across both management and financial accounting within the UK and Internationally. You will rotate between a role in the UK Management Accounting Team and International Financial Accounting Team. With mentoring and coaching from your line manager and WaterAid, you will pursue a chartered accountancy qualification (ACCA or CIMA) and begin a financial career in the Not-for-Profit sector.
This is a great opportunity for someone at the beginning of their career or looking for a career change. You will also have an opportunity to shadow other teams within WaterAid to complement your studies and interests.
The duration of the apprenticeship training is 36 months, however where a learner has exemptions, the duration of the course can be reduced accordingly. Approximately 80% of your time will be on-the-job training whilst 20% of your time will be spent working for your professional qualification.
You'll also:
The role will work with the WaterAid UK finance team, providing development opportunities through exposure to more senior stakeholders, participation in strategic project work and by gaining experience of WaterAid's work. In line with the learning and training programme, additional responsibilities include:
- Performing activities, as detailed in the scope and dimensions below, to the highest standard of accuracy and within agreed timescales to ensure the efficient and effective processing of finance information.
- Contributing to the development and improvement of processes and procedures, as tasks are undertaken and suggesting effective solutions to issues as they arise.
- Handling journal entries in the accounting system, developing your knowledge of basic double-entry accounting and different types of transactions.
- You will be expected to undertake and successfully progress through the chartered accountancy qualification (ACCA or CIMA) course and exams. 20% off the job study time will be allocated accordingly to enable the study element to take place
- With training, completing assurance reviews of the financial controls in Country Programmes, identifying key risks, and taking actions to support their resolution.
- Participating in grant audits including the US Government Grants audit, as well as ensuring any significant findings are addressed.
- Following up on internal audit findings to support Country Programme finance teams with their actions to address these.
- Assisting in the technical preparation of budgets and providing guidance to budget holders, facilitating efficient budget management and analysis.
About You:
- Degree level education. Please ensure your CV clearly lists your degree.
- Grade B or above in GCSE Maths and English or equivalent
- You must meet the prerequisites for ACCA and CIMA qualifications. If you are unsure about these requirements, please refer to the respective websites.
- Strong time management and general organisational skills, with the ability to work within tight deadlines whilst dealing with interruptions.
- Good verbal and written communication skills, confident speaking with senior colleagues
- Good task management ensuring accuracy & completeness
- Ambition to apply what has been learnt in the workplace
- To ask for help when needed whilst you develop and while learning along the way
- Ability to work collaboratively as part of a team
- Positive, proactive and flexible approach - a 'can do' attitude
- Commitment to the qualification, own personal learning, and ambition to apply what has been learnt in the workplace
- Commitment to WaterAid's values and a working style that reflects these
Closing date: Applications will close at 23:59 on 16th June 2024. Availability for the interview is required week commencing 24th June 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a mandatory cover letter answering the following three questions in one document either Word Document or PDF format. Please note that applications without a cover letter will not be accepted.
- Why are you passionate about working with WaterAid, and what impact do you hope to make?
- What draws you to the field of finance and accountancy, and how do you see this career path developing for you?
- Share a situation where you worked well with a team. What was your contribution and what was the result?
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Hours: Part-time, 3 days per week (8 hours within the hours of 9 am to 6 pm with 1 hour’s lunch break) + one day of weekend support hub per month
Working days: Wednesdays, Thursdays and Fridays (and one weekend day a month)
Reporting to: CEO & Team Manager
Location: Mostly office-based with once-a-month offsite location (office, occasional home and offsite) Office is based in the City of London near Bank station
Salary: £18,000 per annum for 3 days a week (Pro-rata of £30k)
*Overtime is compensated either by pay or time off in lieu
Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave
Contract: 18 months temporary contract, 6 months probationary period
Start date: 1st July 2024 (Notice period will be considered with those who have notice periods) The first round of interviews will be scheduled for the week of 5th June 2024.
Occupational Requirement: The Vavengers is an equal opportunities employer. In line with legal requirements and the nature of the work required for this role, we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, also member of Employers' Initiative on Domestic Abuse.
We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together.
Key Responsibilities
Community mobilisation, organisation, fundraising, case management, survivor support
Overall Responsibilities
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Facilitate educational and direct support programs, through data-driven research and community engagement
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Create a stable foundation for projects, events, and development
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Organise, run and develop The Vavengers award-winning support & wellness hubs for women and girls
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Manage referral process connecting women and girls with other organisations and local authorities
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Develop bids and secure grants to cover core and project costs
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Manage the nationwide expansion of the support hub model
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Build and maintain partnerships with aligned stakeholders
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Lead and improve community projects through concept development, fundraising and relationship management
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Support the C-suite with business development in line with the business plan
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Support the wider team on events & campaign management
Day-to-day tasks
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Organise, run and report on support & wellness hubs for women and girls, and be the face of the support hub programme
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Support the community through referrals to local authorities and partner organisations on housing, immigration, food security and access to other essential services. Following up and communicating with beneficiaries throughout the process
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Identify and eliminate safeguarding risks
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Identify need gaps within communities and fulfil crisis and emergency management plans, help prepare the organisation for unexpected urgent response work
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Amplify the voice of the communities we support
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Identify and highlight the ongoing issues faced by the women and girls we support with the team and external stakeholders
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Organise and manage programme facilitators and role-related volunteers
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Map out fundraising opportunities and secure funding through written grant applications and manage funding processes from start to end including mid and end-journey reports
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Develop and maintain the existing community ambassadorship programme by listening to community needs and helping to implement solutions
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Maintain strong relationships. Including with Community Ambassadors, Wellness Ambassadors, programme facilitators, existing or potential partners and funders, and be a reliable point of contact for seamless communication
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Expand community engagement through offsite outreach and partnerships with local councils, grassroots organisations, healthcare professionals, community leaders and sector partners (*The Vavengers works with over 150 partnerships across the UK)
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Work collaboratively to ensure that new programs align with the charity’s mission, vision and purpose
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Be an active advocate for The Vavengers mission and community
Additional Responsibilities
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Oversee governance activities of volunteers (volunteer contracts, reports and management)
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Managing DBS clearances and background checks for the required board, staff and volunteers and acting as one of the safeguarding officers of the organisation
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Assist with and contribute to offsite educational workshops where appropriate
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Organising the sourcing and delivery of essential items from partners
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Managing project budgets and an expense account
Desirable skills and attributes:
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Strong emotional intelligence
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Innovative thinking
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Fundraising and grant management
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Clear communication
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Process management & improvement
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Digital literacy
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Referral & case management
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Business development
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Solution-focused approach
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Data-driven
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Proactive
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Start-up development
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Project management
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Community leadership
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NGO financial literacy
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Trauma-informed
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Public speaking
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Workshop facilitation
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Understanding of NGO structures & processes
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Growth mindset
Essential software use: Salesforce, Google Workspace, Eventbrite, Adobe, Squarespace, Brevo, Survey Monkey
*The Vavengers promotes the use of technology to reduce the pressure of administrative tasks and to make our work more efficient, there might be more digital developments as the organisation grows.
Checks and training: Please note, that this role will be subject to a clear DBS check. The Vavengers will also provide mandatory training required by the role including Safeguarding for Children and Vulnerable Adults Level 3, Gender-Based Violence training, language and terminology and necessary software training.
In return for your dedication, The Vavengers will offer you
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In-house and external mentoring & meaningful career development opportunities
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The opportunity to work on ending Gender-Based Violence and creating a just society
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Inclusive, bold and creative culture
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The opportunity to be part of a start-up development
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Flexible working opportunities
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Pro-rata 30 days of annual leave (excluding bank holidays), plus holiday closures and mental health day
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A prestigious headquarters near the Bank station
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Employee counselling programme and other well-being perks
By submitting an application to The Vavengers, you agree to the terms of our Privacy Policy and for The Vavengers to use your personal data for the purposes of processing your job application.
If you have any questions or would like to learn more about this role please get in touch with us,
The client requests no contact from agencies or media sales.
Job Title: Institutional Funding Manager
Company: Self Help Africa
Team: Programme Funding
Location: Remote - home based (UK or Ireland) with occasional travel to London/Dublin/country offices.
Contract Type: Permanent
Hours: Full time 37.5 hours per week Monday - Friday
Reports to: Interim Head of Programme Funding
Salary: £36,000-39,000 annual salary, depending on experience
Organisation overview:
Self Help Africa is an international NGO dedicated to the vision of Sustainable livelihoods and healthy lives for all in a changing climate. Headquartered in Ireland, with offices in the UK, the US, Brazil, Bangladesh, Burkina Faso, Ethiopia, the Gambia, the Democratic Republic of Congo, Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Uganda, Senegal, and Zambia. SHA creates scalable and sustainable solutions to eradicating long-term poverty through knowledge transfer, investment, and market linkages.
SHA is currently implementing a portfolio of approximately 80 projects in 16 countries, funded by a variety of institutional and private donors including the European Union, Irish Aid and USAID.
Job Purpose:
The Institutional Funding Manager will play an important role in SHA’s institutional income generation activities. Working closely with assigned country teams, the post-holder will support pipeline development, lead the development and writing of high-quality bids, donor engagement, and positioning for contract and grant opportunities. Excellent written and verbal communication skills are critical for this role.
French and/or Portuguese language skills are desirable.
The role is open to candidates with the right to work in the UK or Ireland.
You may see similar roles advertised as: Proposal/Bid Writer/Manager, Fundraiser, Resource Mobilisation Lead, Strategic Relationship Manager/ Business Development Manager, Programme Funding Manager.
Key Responsibilities:
Proposal development
- Identify, research and advise on new funding opportunities.
- Coordinate proposal development for assigned countries/donors and cross-organisational teams to respond to funding opportunities.
- Contribute to meeting departmental financial and non-financial (volume and quality of proposals) targets.
- Develop and oversee proposal development timetable; coordinate inputs; write and edit content; provide quality assurance on fit with donor priorities; ensure compliance with internal review and approval procedures; ensure timely submission; and follow up with donors for feedback.
- Facilitate proposal consultation meetings, prepare summary presentations and develop meeting notes.
- Work closely with colleagues in the Programmes Department, who lead project design, to contribute to the assessment, research and design of projects for specific donor funding opportunities.
- Lead tracking of funding opportunities including monitoring funding databases, liaising with donor staff and colleagues on progress of applications or potential funding opportunities.
- Work closely with Programmes Department colleagues to support and/or lead contract negotiation with institutional donors.
Donor Strategy Alignment, Engagement and Relationship Management
- Support donor strategy to maximise relationships and funding from donors through: meeting donors and cultivating contacts; creating and maintaining strategic account plans; liaising with colleagues across the organisation to coordinate donor meetings and briefings; and writing capacity statements/quality statements for specific donors.
- Maintain up-to-date information on donor priorities, strategies, regulations and activities pertaining to SHA’s strategic plan.
- Ensure relevant staff including senior management and Country Directors are briefed on donor activities, through the preparation of briefing notes and maintaining up-to-date information on our management information system.
- Provide advice to Programme Department colleagues on donor policies and priorities, in order to support overall donor strategies.
- Maintain and report on donor relationship and income pipelines on a periodic basis.
- Manage relationships with assigned funders to build effective long-term partnerships.
Programme Funding Team and Miscellaneous
- Work with colleagues within the Programme Funding Team, and across the organisation, to improve the standard of proposal and report writing and donor relationships, and ensure funding opportunities and contracts are managed according to donor requirements.
- Coordinate the timely review of grant agreements to signature
- Add and maintain opportunities, donor records, files and time records in the organisation’s management information system.
- Provide capacity development and training in programme funding and bid writing to colleagues.
- Contribute to Programme Funding Team reporting.
- Represent the organisation in donor funding-related groups and networks.
- Keep up-to-date on relevant areas of the development sector.
Key Relationships:
Internal
- Interim Head of Programme Funding (Line Manager)
- Business Development Manager (Institutional Funding) x 1, Programme Manager x 1, and Trust and Foundations Coordinator (Colleagues)
- Global Programmes Department staff (Colleagues)
- Country Directors and Heads of Programmes (Liaison)
- Global and Country Office Finance & Admin staff (Liaison)
External
- Donor staff
- Partners (NGOs, private sector, academic institutions)
Knowledge, Experience & other Requirements
Essential
- Minimum of three years’ experience in roles which included programme funding.
- Excellent written skills, and the ability to creatively turn complex project and/or organisational information into compelling proposals.
- Evidence of success in developing proposals and securing funding from institutional donors (e.g. USAID, EU, GIZ, UN, FCDO).
- Ability to form good working relationships and to coordinate with colleagues across the organisation and with partners in multiple locations.
- Administrative skills such organising and maintaining records, files, and databases
- Experience of building and maintaining excellent relationships with institutional donors and partners.
- Self-motivated, proactive and driven individual, with experience of managing and prioritising own workload, meeting tight deadlines and working under pressure.
- Strong and creative oral presentation skills and experience.
- Strong numeracy and analytical ability, with ability to understand complex budgets and an eye for detail.
- Ability and willingness to travel when required
Desirable
- Ability to speak/understand French or Portuguese and to write funding proposals in French/Portuguese.
- Experience and/or knowledge of agricultural development.
- Experience in coordinating, review and negotiate grant agreements with donors.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Over the coming months we’ll be expanding our range of Scope energy support services to deliver meaningful change and equality for disabled people who are experiencing fuel poverty.
To help us achieve this, we’re looking for an experienced marketing specialist to develop and implement multi-channel marketing campaigns to reach our key audiences.
Location: Here East or another Scope office with flexibility to work from the office and from home.
Fixed term 2 years, 35 hours a week
The role
In this role you will:
- Provide integrated marketing expertise and lead on strategy development and implementation to drive customers to Scope energy support services. You’ll ensure multi-channel marketing campaigns:
- Are delivered on time
- Within budget
- Meet objectives
- Elevate our brand
- Support our internal creative teams to deliver end-to-end campaigns, and efficiently project manage and prioritise work. You’ll also support on monthly evaluation reporting and manage agencies and freelancers.
- Take proactive ownership of the marketing for this stream of work, planning the next moves based on insight and communicating future direction with all key stakeholders.
- Be an accessibility champion – ensuring everything we do is inclusive and accessible to all of our audiences.
For more information about the role’s responsibilities, and the skills and experience required please use the Apply button to go to the full job description on the Scope website.
About you
We are looking for someone who enjoys building cross-organisational relationships and is comfortable negotiating and influencing.
To be successful in this role you will need:
- Strong marketing experience with a record of developing multichannel marketing strategies and an excellent understanding of digital marketing planning, optimisation and execution.
- Knowledge of the consumer energy market and experience of driving inbound activity to an energy support or consumer service provider. Experience from other sectors is also welcome.
- Solid experience of project management in a complex environment.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.
About you
We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.
We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Week commencing 1 July 2024
We are looking for a Devon Fundraising Manager to build relationships with key community groups, running third-party events and corporates for a small social welfare charity.
This is home based role with travel across the Devon region, you will need a car.
The Charity
A warm and collaborative social welfare charity, dedicated to providing hope for the future and giving people the opportunity and skills to flourish in.
You will be joining a small, collaborative charity with a supportive and inclusive working culture, offering fantastic benefits, including 28 days holiday + bank holidays, training and career progression opportunities, as well as much more!
The Role
Manage and grow the income for the charity through fundraising (corporate, community and some events.)
A key focus will be building on the burgeoning corporate relationships in Exeter and Devon, including managing the key partnership alongside smaller corporate partners, as well as looking ahead to next year's COY partnerships.
Research, plan and implement new fundraising initiatives guided by the fundraising strategy and your own experience.
Recruit fundraisers and identify and manage all events in Devon, nicluding a Christmas Carol concert.
Build new relationships and maintain existing relationships with the wider Devon community.
The Candidate
Experience of achieving financial and non-financial targets.
Demonstrable strong written and verbal communication skills; to be able to write reports, deliver presentations, and to communicate with and influence stakeholders.
Willingness to travel across Devon, and when needed, connect with regional service teams.
Full driving licence and access to a roadworthy vehicle.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th June 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you a sales professional in the gaming or streaming world looking to take your career in a different direction? Do you also want a job that has an impact on people’s lives?
Great Ormond Street Hospital Children's Charity (GOSH) is hiring for a Senior Gaming Manager to take a central role in our new Stream Team. This is a unique opportunity to work with an ambitious charity that is innovating in the streaming and gaming fundraising space.
You will have the opportunity to create, develop, deploy, and manage a set of strategic initiatives in a growth sector that shows no signs of slowing down.
This job is known internally as Senior Manager
This is a business development focused role, and you will be responsible for:
- Developing a partnership pipeline and a range of fundraising opportunities in the gaming and streaming world.
- Supporting the development of our online and in person communities, including attending conferences and events such as TwitchCon.
- Collaborating with the Deputy Director of Relationship Fundraising to build plans to ensure we meet our strategic objectives and outcomes.
- Leveraging and building networks in the gaming industries to secure new partnerships for GOSH Charity.
- Line managing a Partnerships Manager and Senior Executive.
We are dedicated to the growth of the Stream Team and we’re looking for an ambitious, innovative, and creative individual to support us on this journey.
What skills do you need?
- Previous experience winning partnerships and developing new business opportunities in the gaming or streaming industry.
- Experience working with content creators, influencers, agents, and agencies.
- Innovative and creative thinker.
- A passion for the gaming industry and a strong network of contacts.
- Strong decision making and problem-solving skills.
- Line management experience.
If you love the gaming and streaming world but want to take your career in a different direction. Get in touch with us. You have the opportunity to have real impact on young people’s lives.
If you want to talk about the role before hitting apply, please reach out to us via email.
How to apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing Date: 20th June 2024
About the charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found here.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact via email.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-214 200
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.
Key responsibilities
- Administrative support for our projects, including:
- Supporting the programmes team to book regular meetings with partners
- Monitoring a centralised support inbox for our partners
- Monitoring a centralised support inbox for our mentors and mentees
- Writing emails and other communications to our project users
- Monitoring and reporting on mentee and mentor engagement on our projects
- Moderating user messages and user profiles
- Conducting safety spot checks on recorded video calls
- Data entry on Salesforce related to our projects and users
- Data entry on project and task progress on our project management system
- Setting up zoom calls for training sessions and managing registrations
- Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
- Delivering mentor training sessions
- Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
- Taking notes during meetings and monitoring actions
- Supporting our quality assurance processes by testing our projects and proofreading our materials
- Other administrative tasks that may be reasonably required
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Be competent with Microsoft office, including Outlook, PowerPoint and Excel
- Have excellent organisation and prioritisation skills
- Have excellent time management skills
- Possess excellent communication and presentation skills
- Be motivated to deliver high-quality work
- Have great attention to detail
- Be willing to learn how to use new technologies and tools
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management, or are interested in a career in project management
- Have experience of delivering training to young people
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)
Contract: Fixed term (ending 30 April 2025)
Hours of work: 22.5 hours per week
Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.
Applications without a cover letter will not be considered
Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.
Interviews will then take place on the week commencing 17 June.
Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work to make sure Battersea can be here for every cat and dog now and in the future. Our supporters are at the very heart of our fundraising and our Supporter Services Team ensures that all our fundraising is undertaken with care, attention, is compliant and data driven to enable our teams to fundraise effectively. They support our donors and customers that give generously to Battersea ensuring that they are recognised and celebrated through excellence in customer care.
We are looking for an individual to join us as a Supporter Services Administrator to deliver excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and fundraise Battersea.
The ideal candidate would be someone who has experience of working in a customer services environment with strong administration skills, with empathy and the ability to communicate clearly with different groups of people.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 9th June 2024
Interview date(s): w/c 17th June - w/c 24th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you a Health and Safety Advisor looking to develop your experience in a complex and rewarding environment?
We are looking for an experienced Health and Safety Advisor to join the St Mungo’s Safety and Quality team who are committed to maintaining high levels of H&S standards and ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
As a Health and Safety Advisor you will play a crucial role in ensuring the safety and wellbeing of staff, clients and all relevant stakeholders who are involved with St Mungo’s operations. Other responsibilities include:
- Developing and implementing health and safety policies and procedures.
- Provide expert advice and guidance to the wider organisation on health and safety matters, ensuring compliance with regulatory, legislative, and contractual requirements.
- Conduct thorough planned and reactive audits, investigations, and reviews against health and safety standards.
- Monitor incidents and accidents, providing recommendations for improvement and escalating concerns as necessary to senior management.
- Facilitate engagement with health and safety activities across the organisation through various channels such as briefings, presentations, and training.
Our Central Office is based in Tower Hill, London which will be your office location. We support a flexible approach to work with opportunities for agile working from home, or other St Mungo’s London or regional locations. Additionally, you will be required to travel to different sites across London and the Southwest to conduct audits and inspections.
About you
We are looking for a detail-oriented individual with excellent communication skills. If you experience of providing an effective health and safety advice service and can demonstrate the below, we encourage you to apply:
- A minimum qualification of a NEBOSH general certificate and a technical membership of IOSH.
- Strong commitment to health and safety standards, possess the ability to effectively engage and train others, and exhibit sound judgment in handling complex situations.
- Ability to develop and deliver health and safety training and e-learning.
Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 10 June 2024
Interview and assessments on: 22 and 24 June 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits