Careers service team manager jobs
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing.
Sounds great, what will I be doing?
The main purpose of this role is to empower a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager. This is a 24/7 service and will require you to complete sleep in shifts as well as cooking for service users at the weekends as well. This can result in longer but few days worked but you will on average only work 39 hours per week.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
In this role, you will bring experience of working with individuals who have mental health needs and dual diagnosis, gained in either paid or voluntary settings. You will be committed to working in a calm, non-judgemental, and anti-discriminatory way, with an optimistic belief in each client's capacity for positive change. You will take a solution-focused approach, working constructively and collaboratively to address challenges, while using de-escalation skills to support clients who may display difficult or challenging behaviour.
You will also demonstrate flexibility and reliability, with the ability to work unsociable hours, including early, late, overnight and weekend shifts as required by the rota. You will be quick to learn, able to gather and process information effectively, make defensible decisions, and record detailed and accurate information to be shared appropriately within the framework of confidentiality. Most importantly, you will show a strong understanding of safeguarding, ensuring that issues are identified and addressed promptly to maintain the safety and wellbeing of service users at all times.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Mental Health Specialist to play a pivotal role in our Modern Slavery Response Service in London.
Sounds great, what will I be doing?
To provide specialist mental health advice, support, and advocacy to victims of trafficking in the Modern Slavery Response Team. To help identify and navigate risk, create case formulations, and ensure service users are linked into all the supports they need. To build capacity within the advocacy team through training, reflective practice, workshops, and resource development, so that service users experience trauma-informed, consistent, high quality care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will bring demonstrable experience of working with people affected by trauma, mental health difficulties, homelessness, trafficking, or displacement/refugee backgrounds. With a strong knowledge of mental health issues, trauma-informed approaches, risk assessment, and case formulation, you will be confident in providing effective, person-centred support. You will also have a solid understanding of statutory obligations and legal frameworks, including safeguarding, human rights, and mental health law.
Your experience will include advocacy and navigating complex systems such as health, housing, and legal services on behalf of vulnerable individuals. A strong communicator, you will be able to develop and deliver training and resources while engaging effectively with a diverse range of service users. Resilient in emotionally challenging situations, you will demonstrate cultural competence, excellent interpersonal skills, and a commitment to equality, diversity, and inclusion.
Organised and adaptable, you will be able to manage competing priorities while maintaining accurate records and monitoring outcomes. You will be committed to dignified, respectful, person-centred care and willing to work collaboratively as part of a multidisciplinary team. Flexibility, reflective practice, supervision, and ongoing professional development will form part of your approach, ensuring you remain effective and responsive to the needs of those you support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a SENIOR IDVA
Salary: £30,500 - £31,500
Location: Brent Civic Centre and Hammersmith Head Office
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.
About You:
To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.
How to Apply:
Please attach a copy of your CV and a cover letter with your application via our website.
Closing Date: 5th October 2025
Interviews to take place in early October
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Community Fundraising Assistant you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition, you will support and help to develop our volunteering programme establishing more connections across our community to raise more voluntary income.
Directly supporting the Community Fundraising Manager and working closely with all of the Supporter Engagement team it would be beneficial, but not necessary, if you have previous experience or an interest in fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative and interpersonal skills, the ability to manage a varied workload and be highly organised.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that this role will require the Community Fundraising Assistant to be in the office for a minimum of 2 days a week, to carry out regular posting of fundraising materials and weekly income and donation processing duties.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 22nd September 2025 at 09:00AM
Interview date: 7th October 2025
Location - Cannock, Staffordshire |
Full Time, Permanent
Competitive Salary Benefits
As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.
Make a life-changing impact for disabled children across the UK.
We’re entering an exciting period of growth and innovation, and we’re seeking a dynamic Charity Director to help shape our future.
As Charity Director, you’ll play a pivotal role in leading and strengthening the charity side of our organisation. Reporting directly to the CEO, you’ll oversee service delivery, drive operational excellence, secure sustainable income, and ensure our teams are empowered to deliver high-impact support for children and families.
This role is perfect for an experienced charity leader with a proven track record of delivering strategic growth, leading multi-disciplinary teams, and championing inclusion and innovation. You’ll act as a key ambassador for Newlife, building meaningful partnerships and influencing change that improves the lives of disabled children nationwide.
Key responsibilities:
- Providing visionary leadership and supporting Newlife’s strategic goals.
- Overseeing day-to-day service delivery across equipment provision, family support, volunteering, and campaigning.
- Driving income generation and ensuring effective financial management.
- Strengthening governance, compliance, and organisational resilience.
- Acting as a spokesperson and ambassador to raise Newlife’s profile.
- Developing a high-performing, inclusive workplace culture where staff thrive.
What we’re looking for:
- Director-level leadership experience in the charity or not-for-profit sector.
- Proven ability to deliver strategic goals and operational excellence.
- Strong stakeholder engagement and public speaking skills.
- Commitment and passion for improving outcomes for disabled children and their families.
Why join us?
This is a rare opportunity to shape the future of a leading national charity. We offer a competitive salary, excellent benefits, and the chance to make a tangible difference every day. You’ll be joining a passionate, supportive team dedicated to transforming lives.
REF-223 857
The UK’s largest charitable provider of specialist equipment for disabled children.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Florence Nightingale Foundation is seeking an active registrant of the Nursing and Midwifery Council (NMC), with a Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education to be our Head of Leadership Development, responsible for ensuring that our programmes and opportunities are truly world class.
The Florence Nightingale Foundation (FNF) was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Florence Nightingale Foundation Academy was launched in 2020 and offers a comprehensive portfolio of leadership development opportunities, including our prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.
We are seeking a Head of Leadership Development who will provide senior leadership as part of the Academy team, responsible for ensuring that all our programmes and opportunities are truly world class. Your leadership contribution will support continued integration of the functions of FNF’s Academy, evolution and growth of our programmes portfolio, and build our world class team.
As an active registrant of the Nursing and Midwifery Council (NMC), with a relevant Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education, you will use your significant experience in designing and delivering leadership development programmes and proven track record in quality assurance to drive the continued development of our programme portfolio.
As an expert leadership development practitioner with deep knowledge of adult educational principles and an advanced professional skillset, you will be able to integrate and apply your personal experience of senior organisational leadership into your personal leadership development practice and guide the practice of others. Your track record of business development and income generation through delivery of compelling proposals will help you to cultivate a robust pipeline of sustainable income opportunities.
Location: Manchester – Watson Street
Salary: Grade 3 - £31,133 per annum pro rata
Hours: 2 x full time – 37.5 hour per week, 1 x part time – 18.75 hours per week
Contracts: Both full time posts are fixed term until March 2026.The part time post is fixed term until June 2026.
Closing date: Thursday 25th September 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
Shelter Manchester are recruiting for a number of Housing Rights Workers to cover our city wide advice service.
As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community priorities. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
You will also work within local community settings and alongside community groups, delivering advice and rights awareness workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. You will offer day to day support to volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.
About you
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Please note, your application will not be accepted without a supporting statement. On your supporting statement, please state whether you would like to be considered for the full time roles, the part time role, or both.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Employment Advisor
Ref: REQ004337
12 Month Fixed Term Contract.
£28,911 a year
Ideally located close to Manchester or Leeds
Full time, 35 hours a week
Closing the Disability Employment Gap. At Scope, we know that disabled people who want to work can not only get a job, but they can stay in and progress in work. This is one of our goals under our strategy An Equal Future. To support this, we are recruiting a fixed term Adviser.
Do you want to help people achieve their employment goals in a flexible, impactful way? Then this is a rewarding opportunity for an Adviser who is passionate about equality.
We are looking for Advisers (Employment) to join our team at Scope. You will work with customers to help them achieve their goals. We will celebrate every success along the way. We promote an inclusive culture where you can develop within your role.
If you thrive on making real change and value diversity, this is your opportunity to join us. Help us build an equal future - one customer, one job, one success story at a time.
Working in either Scope Leeds or Manchester office. Hybrid working will be also offered dependent on our customers’ needs.
About the role
You will be an experienced Adviser looking for a new challenge. You will empower disabled people to move into a job through our national Support to Work service. As part of this service, you may also support a caseload of customers to stay in work.
In these dynamic, hybrid roles, you will:
· Deliver one-to-one personalised advice, both online and in person
· Support customers with job searching, CV writing, application support and interview preparation
· Plan and deliver group employability workshops and training sessions
· Work with customers to identify their skills, strengths and career aspirations
· Help break down barriers to employment and build confidence
· Maintain accurate records and track progress to outcomes
· Deliver service KPIs to ensure the continued success of the service.
About you
You will have:
· Experience delivering employment support, advice or coaching
· Strong facilitation skills and confidence in delivering group sessions
· Knowledge of the barriers disabled people face in the labour market
· Excellent communication skills and a supportive, person-centred approach
· The ability to manage a busy caseload and adapt to changing needs
· A commitment to empowering disabled people
· Then come and join a team where your expertise and compassion make a difference
Based in one of our offices, you can work from home at times depending on customer need.
About Support to Work
Support to Work is a free service helping disabled people aged 16+ . Our Advisers provide personalised support to help customers develop their skills, confidence and employment opportunities.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use this Link to full job description.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
How to apply
Click the apply button and apply online via our website
Closing date for applications: 11:59pm GMT, Tuesday 23 September 2025.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period. Our support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with need.
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have a strong understanding of the principles of recovery and a range of recovery approaches, alongside demonstrable experience of supporting individuals with mental health and/or dual diagnosis issues. With knowledge of mental health conditions, including crisis management, you will be able to communicate effectively, support people with dignity and respect, and apply relevant legislation such as the Care Programme Approach (CPA). Safeguarding awareness and the ability to act appropriately will be essential, as will good literacy, numeracy, and IT skills to produce accurate correspondence and records.
You will be confident working both as part of a team and on your own initiative, contributing to service delivery while supporting the induction of new staff and volunteers. With the ability to work collaboratively with statutory services such as the NHS, you will also demonstrate an awareness of health and safety issues. The role requires flexibility, with a commitment to covering early and late shifts, weekends, and bank holidays to meet the needs of a 24-hour service.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a job share basis.
As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all and ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.
The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to:
Understand and evidence the needs of fuel poor households.
Develop and apply data insights to directly inform the management, development, and delivery of NEA services.
Effectively communicate our data insights to diverse audiences and through different mediums
Develop and apply data insights to inform and support our advocacy and policy-related campaigning.
Develop and apply data insights to inform and develop fundraising and partnership opportunities.
What you will need to succeed
You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualisation tools and programming languages to manipulate, analyse and present data.
A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.
Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post, and the person specification provides the list of essential and desirable criteria.
The client requests no contact from agencies or media sales.
North West Air Ambulance is a well-recognised, reputable and remarkable charity! They provide enhanced pre-hospital care crucial to saving lives. They quite simply bring the hospital to the patient, regardless of their location across the North West.
NWAA have completed 2,615 missions this year, 958 of those were critical care car missions. This year, they need to raise £18 million to continue their crucial services without and funding from the Government or the NHS, this comes entirely from generous donations.
Rob nearly died in June 2022, when he was badly injured in a freak DIY accident at home.
“They’ve given me time to grow a bit older, appreciate life a little bit more and enjoy it. Time to watch my kids grow up, time to be with my wife. They gave me the time to get to the hospital. I’ve been very lucky – I feel like a very lucky man.”
Rob, husband to Karen and a dad to three children.
Do you want to be part of the passionate, driven and talented Income and Engagement team who raise funds to fuel helicopters and critical care cars, putting specialist doctors where they’re needed most? If so, we would love to hear from you.
The Role
This is a unique opportunity to join the team as an Events Officer, reporting directly to the Events Manager. You will support participants who have their own place in challenge events such as runs, walks and cycles as well as other third-party organised events.
Main duties will include:
- Providing effective support to the events team, contributing towards the ambitious five-year Community and Events team strategy.
- Carrying out research, updating event collateral and supporting the team with event organisation and delivery including on-the-day support.
- Providing engaging stewardship to event participants and lapsed supporters.
- Recruiting participants and delivering excellent stewardship for a variety of third-party challenge events, including skydives, walks, cycle rides and runs whilst meeting set income targets.
The Person
We are looking for someone who has excellent written and verbal communication skills, and experience in a customer service or client facing role. You must be confident with excellent attention to detail. We are also looking for a team player, who is experienced in working to targets and committed to delivering results. You will require the ability to juggle multiple projects, and be organised working on your own initiative. While experience in an events fundraising role would be advantageous, we are also keen to speak with people with events management experience and a sound knowledge of fundraising looking to develop a career in the charity sector.
Please note that this role will involve attending events in the evenings and weekends. You will be required to have a full UK driving license, and access to your own vehicle.
If you are enthusiastic about events, and the work of NWAA, we would love to hear from you!
Why NWAA?
NWAA is a wonderful, reputable charity that has a huge impact on saving lives. This role offers the opportunity to be part of a creative, supportive, collaborative and fun team!
On top of this, the charity’s benefits include:
- Life Assurance
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- 24-hour confidential Employee Assistance helpline
- Salary Sacrifice Scheme for pension contributions
- On-site parking
- Cycle to work Scheme.
- Sick pay
- Holiday buy back scheme
If this sounds like the type of environment that would suit you for the next phase of your career, then please get in touch! The role permanent, full-time (although flexible working patterns will be considered) and offers the opportunity to work flexibly from the charity's offices based in Knowsley and Barton, as well as across the region, and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.
They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.
Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent
Hours: 18.5 hours per week (days to be discussed)
This is an opportunity to join Refuge as a Refuge Worker in Derby.
The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 October 2025
Interview date: 10 October 2025
The client requests no contact from agencies or media sales.
Job Description
Job Title: | HR Administrator |
Location: | The successful candidate will be based at the Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available. |
Reporting To: | Volunteer and Training Manager, and HR Generalist |
Salary and benefits: | £24,000 to £26,000 |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break. |
Contract: | 12 months- Fixed term |
Probation period: | 6 months |
Annual Leave: | 21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday. |
About the Role:
We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.
In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.
This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.
Main Tasks and Responsibilities:
· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.
· Schedule meetings, interviews, training sessions, and other HR-related appointments.
· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.
· Assist with preparing and formatting HR documents, letters, contracts, and reports.
· Post job adverts on relevant platforms and track incoming applications.
· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.
· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.
· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.
· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.
· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.
· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.
· Provide support with room bookings, refreshments, and setting up for training or volunteer events.
· Assist with routine data entry and help compile basic HR reports or staff lists.
· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.
· Send routine reminders for probation reviews, training deadlines, or document submissions.
· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.
· Support the volunteer manager with shortlisting candidates for volunteering roles.
· Keep the volunteer management system up to date, with relevant changes/additions.
· Assist the volunteer manager with reference requests from former volunteers.
· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.
· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.
Person Specification:
Essential Criteria:
· At least 2 years of experience working in an administrative role within a Human Resources environment.
· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
· Excellent attention to detail and a high level of accuracy in administrative work.
· Good understanding of HR processes, particularly recruitment and onboarding procedures.
· Confident in handling confidential and sensitive information.
· Clear and professional written and verbal communication skills.
Desirable Criteria:
· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.
· Experience with maintaining electronic records and using HR or volunteer management systems.
· A proactive and flexible approach to work, with a willingness to support colleagues as needed.
· CIPD Level 3 qualification (or equivalent) in Human Resources.
· Ability to work effectively both independently and as part of a team.
· Friendly, approachable manner with a commitment to providing a helpful and supportive service.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.