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Victim Support, Preston (Hybrid)
£51,174.1 per year
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Page 3 of 20
Preston (Hybrid)
£51,174.1 per year
Full-time
Permanent
Job description

We have an exciting opportunity for a Area Manager to join the team in Lancashire , working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression

About the role:

As Area Manager you will oversee delivery of high-quality services across Lancashire.

  • Oversee the delivery of high-quality services across Lancashire
  • Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.
  • Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.
  • Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
  • Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
  • Develop & maintain effective relationships & formal partnerships across organisations and with key stakeholders
  • Promote and develop the services of VS with responsibility for leading strategically & in compliance with service standards
  • Represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
  • Focus on team development, and the monitoring of performance and quality are key within the role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Lancashire well as attending offices to meet returning staff.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: Thursday, 15 May 2025
Closing date: 12 June 2025 at 09:44
Job ref: 6159
Tags: Governance / Management