Carer jobs in east of england
Provide administrative and coordination support to the Family Wellbeing Service that support families across Surrey with wellbeing and mental health literacy as well as specific EBSNA and ND support. Work proactively, use their own initiative and work unsupported to achieve tasks. The administrator will provide administrative support to a service that is currently in development, with plans to grow over 4 years, with 8 practitioners as well as liaise with partner agencies and stakeholders to ensure the smooth running of this service
Responsibilities
- Using a variety of software packages, such as Microsoft Office suite, mail chimp, poll daddy and Survey Monkey
- Answering telephone and email queries from partner organisations, external agencies and parents/carers
- Contacting families via the telephone and email, that are referred to Eikon Family Wellbeing Service
- Production and creation of letters, correspondence, leaflets, newsletters and supporting the production of website content
- General administration work including filing, archiving, retrieving information and documents
- Provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
- Set up and maintain excel spreadsheet that tracks and monitors status of all cases referred to the service
- Support the Service Delivery Manager in the maintenance and monitoring of the service tracker
- Create and maintain processes for receiving service feedback and monitoring and reporting service impact data
- Be responsible for entering Direct Referrals and Mindworks referrals on to organisation database along with any corresponding case allocation administration
- On-boarding of new referrals ensuring are contacted within the agreed contract guidelines. Once initial calls are completed, to ensure these are moved to the correct service pathway
- Monitor the return of consent and registration forms
- Carry out administrative tasks associated with follow-up on all missed sessions, cancellations, queries and case closures
- Create, maintain and monitor a booking system for individual, group and online sessions and all corresponding tasks e.g. room booking, calendar updates and sending meeting links/information to recipients
- Create and support the monitoring of wait lists for the various services and subsequent case allocation to practitioners
- Carry out ‘check in’ communications with families on our waiting list and escalate any new concerns to appropriate staff
- Record all communications with families and professionals related to specific cases on Evide
- Create, maintain and monitor attendance lists for any groups
- Ensure all data and information is uploaded onto all relevant databases
- To organise the administration of all group work delivered by the Family Wellbeing team, in both schools and community settings
- To support Service Delivery Manager with the review of wait list and active cases with practitioners to ensure all sessions and meetings have been planned in and appropriate actions taken and recorded
- To support the Service Delivery Manager in identifying where administrative improvements and efficiencies can be made
- Support the Family Wellbeing team with administration relating to their work with CYPF record keeping
- Monitoring general phone calls and email enquiries, ensuring these get forward to the correct recipient
Organisational requirements
- Understand and act when safeguarding issues need to be escalated
- Work within Eikon’s internal policies, safeguarding and data protection regulations
- Work as part of a team and attend team meetings, training events and participate fully in 1:1
- Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
- Be responsible for equipment/resources
- To promote, monitor and maintain health safety and security in the working environment
- Other work as requested by your line manager as needed to support our aims
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking an enthusiastic Careers Adviser to join our dynamic and forward-thinking Careers Team. In this key position, you will work at our Harris Lower Academy Wilsden in Brent Borough, supporting students to make informed, ambitious and aspirational decisions about their futures.
You will be joining an experienced and knowledgeable team of advisers, from whom you can gain advice and support. Working closely with your colleagues, you will help shape and deliver a high-impact CEIAG programme.
Whether it’s further education, apprenticeships, traineeships or employment, you’ll play a vital role in guiding students towards the post-16 and post-18 pathways that best match their goals and aspirations. You will be part of a supportive and collaborative environment, where ideas are freely shared, good practice is celebrated, and guidance is always at hand.
Your contribution will be central to raising aspirations, inspiring ambition, and ensuring that every student, regardless of background or ability, is fully aware of the range of opportunities open to them. Together, we strive to deliver a high-quality, inclusive CEIAG programme from Year 7 to Year 13, empowering all students to achieve their full potential.
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MAIN AREAS OF RESPONSIBILITY
As part of this role, you will:
- Collaborate with Careers Leads across academies to design and implement a high-impact careers education programme aligned with the latest statutory guidance, including the enhanced Gatsby Benchmarks and each academy’s improvement priorities
- Plan and deliver engaging careers assemblies that expand students’ awareness of post-16 and post-18 pathways, alongside other relevant career-related topics
- Provide impartial, tailored career guidance through one-to-one meetings and group sessions that empower students to make informed, realistic and adaptable decisions about their futures
- Accurately record all guidance interactions and agreed actions on Unifrog, ensuring student data is kept up to date and accessible
- Offer targeted support to students navigating post-16 and post-18 transitions, including referrals to specialist services for those with additional needs, such as SEND
- Build and maintain strong relationships with external agencies, networks, and partners to enrich the careers and higher education offer and maximise student outcomes
- Track, monitor and report on student aspirations to inform strategic planning and targeted interventions
- Engage parents and carers in the careers guidance process, keeping them informed and involved in their child’s journey, including attendance at parents’ evenings
- Facilitate meaningful employer encounters that inspire students and broaden their understanding of the world of work
- Attend key events such as results days and enrolment days to provide on-the-spot careers support and guidance
- Support colleagues across the team by sharing best practice, offering shadowing opportunities and contributing to a collaborative learning culture
- Actively contribute to Careers Adviser team meetings by sharing insights, experiences or resources that enhance practice and support team development
- Provide careers-related evidence and representation during Ofsted inspections, showcasing the strength and impact of the careers provision
For a full list of responsibilities please download the job pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6.
- Proven experience in delivering impartial, personalised career guidance through one-to-one meetings and group sessions
- Experience of successfully motivating individuals to plan and achieve their career goals
- Proactive approach and efficient time management and prioritisation skills.
- The ability to work independently and flexibly within the Academy structure
- Experience of delivering assemblies
- Genuine interest and passion for the education of young people and the ability to contribute more widely to the life and community of the Federation
- Experience of developing and delivering CEIAG within in education setting
For a full person specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Finance Business Partner
Finance Business Partner – Enabling & Strategic Investments (18-Month Fixed Term Contract) London, Peterborough or Hybrid
At Mencap, we’re passionate about changing the lives of people with a learning disability. We’re looking for a proactive and insightful Finance Business Partner to support our enabling operational departments & strategic projects.
You’ll be part of a collaborative Finance Business Partnering team of eight, providing financial insight and support to Mencap’s enabling functions – including IT, People, CEO Office, and Finance – as well as key org-wide strategic projects. This role offers the opportunity to make a real impact by helping senior leaders understand their financial position, make informed decisions, and help deliver the charity’s objectives.
What you’ll do
- Partner with senior stakeholders and project managers to deliver clear, insightful financial analysis and reports.
- Lead monthly finance reviews with budget holders, providing expert advice and challenge to drive sound decision-making.
- Support the creation of accurate budgets and forecasts, ensuring financial plans are realistic and aligned to organisational goals.
- Identify trends, risks, and opportunities through critical review of results and proactive financial insight.
- Collaborate closely with the wider Finance Team to ensure strong financial control, compliance, and accurate reporting.
- Use your analytical and problem-solving skills to spot issues, improve processes, and drive continuous improvement.
What we’re looking for
- Experience in management accounting, business partnering, or financial planning and analysis.
- Strong Excel and data analysis skills, with the ability to interpret and present complex information clearly.
- Excellent interpersonal and communication skills – able to build relationships and explain financials to non-finance colleagues.
- Ideally, part-qualified or working towards a professional accounting qualification (ACCA, CIMA, ACA) or equivalent experience.
- Charity or not-for-profit experience, and familiarity with Power BI, would be an advantage.
Why join Mencap?
You’ll be joining a supportive, purpose-driven organisation where finance is at the heart of achieving social impact. Although this is an 18-month fixed term contract, there’s potential for the role to become permanent.
Apply now – applications close on Sunday, 9th November. Interviews will be held via Microsoft Teams during the week beginning 10th November.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Manager with a national charity for unpaid carers on a permanent, part-time (28 hours per week) basis. As Finance Manager, you will be responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
Please note, hybrid working is in place with this organisation, and you will be required to go into the office every Wednesday. Additionally, the salary on show is the FTE.
As Finance Manager, you will:
- Manage the financial accounting function of the organisation
- Prepare monthly management accounts for budget holders and senior management team
- Verify and validate the restricted funds accounts and reports and incorporate into the main accounting and reporting systems
- Line manage the Finance Officer including conducting appraisals and supporting development
- Prepare the year-end audit files and statutory accounts in line with SORP, the Charities Acts and liaise with the auditors, bankers and other agencies as appropriate and relevant
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACA, ACCA, CIMA)
- Have the ability to use Excel to a high standard to record, analyse and compare data quickly and effectively
- Have strong knowledge of the latest Charities SORP and Companies Act
- Have line management experience
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Senior Finance Business Partner (Income)
Permanent. Full time. Hybrid working (2 days in the office)
Location: London
Salary: £61,057 per annum (including London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Financial Planning & Analysis Lead, the Senior Finance Business Partner (Income) will champion strategic financial insight and support within the Income and Public Engagement Department, driving accurate financial planning, analysis, and reporting for income streams, working closely with fundraising and institutional teams, including the development of funding bids.
The post-holder will enable effective decision making through data-driven insights, ensuring financial sustainability and fosters a mindset that aligns with Christian Aid's strategic objectives
Some of the main responsibilities of the Senior Finance Business Partner (Income) include:
- Partner with the Income and Public Engagement team to develop and champion accurate income forecasts, budget plans, and financial models.
- Provide financial insights and challenge assumptions which drive and optimise income generation strategies, ensuring alignment with financial goals.
- Ensure financial reporting for income is accurate, timely, and meets internal and external compliance requirements, including donor regulations.
- Collaborate with fundraising teams to provide financial insights on donor trends, unrestricted vs. restricted income, and return on investment.
- Identify and drive the implementation of improvements in financial processes related to income tracking and reporting.
- Support the development of fundraising bids by providing financial expertise
About you
Who we are looking for
Essential:
- Professional finance qualification.
- Substantial experience in financial business partnering or financial planning and analysis.
- Demonstrable knowledge of income streams such as fundraising, grants, unrestricted/restricted income, and the financial implications of different funding sources.
- Advanced knowledge of charity sector income streams and financial management.
- Understanding of donor reporting and compliance requirements.
- Understanding of fundraising finance and return on investment analysis.
- Understanding of financial systems and tools (e.g. SUN, Power BI, Excel).
- Highly developed skills in financial analysis, forecasting, and modelling.
- Highly developed skills in business partnering and stakeholder engagement.
- Highly developed skills in budgeting and variance analysis.
- Developed skills in financial reporting and donor compliance.
Desirable:
- ACCA or CIMA qualified.
- Experience working in an income-focused role is highly desirable.
- Experience in the non-profit/charity sector is desirable, particularly in Fundraising Finance, Donor Compliance, or Grant Income
Management.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About This Role
This is an exciting new opportunity to be part of a new project within our Wraparound Service in the UK. As Psychological Therapist, key aspects of your role will be:
- Facilitation of Reflective Practice for residential staff to help support therapeutically informed practice, staff resilience and emotional wellbeing.
- Direct support to Children in Care and Care Leavers to improve their emotional health and well-being, and to provide any additional support identified as needed by statutory services to those with mental health needs.
- Working with children, residential carers and social workers where care arrangements are at risk of breaking down.
- Consultative support and training to foster carers and residential staff where there are children in placement who have complex needs.
- Support the development of the UK Therapeutic Service to help meet the needs of staff and young people across the organisation.
The successful candidate will have:
- Degree in a relevant discipline (e.g. Social Work, Psychology, Counselling, Therapy)
- A minimum of three years working directly with children, young people and families
- Experience of dealing with crisis situations and working with emergency services
- A minimum of one years’ experience of delivering therapeutic interventions
- Previous experience of delivering therapeutic interventions to children and young people with emotional and behavioural difficulties
- Experience of working in a multi-agency setting
- Knowledge of UK Legislative framework
- Good interpersonal and communication skills
- Knowledge/Experience of Care Planning and Care Management
- Ability to manage caseload and to work on own initiative
- Responsive to deadlines
- Excellent IT, report writing and presentation skills
- Ability and willingness to work outside of normal office hours as required
In return we offer:
- Competitive salary of £16000 per annum for part time work.
- A friendly working environment, a fun, open and honest culture.
- Industry Leading training programme including children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme.
- Discretionary Funding Training Programs.
- Employee Awards based on performance and length of service.
Recruitment Process
St Christopher’s is committed to the safeguarding of all children and young people in our care including the principals of Safer Recruitment. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements to assess your suitability to work with children and young people.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to your start date.
Your application must include a supporting statement addressing the criteria given in the Person Specification.
For the full Job Description for this role and more detail about what will be required, please click here.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note CV’s will not be accepted.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Title: Group and Family Support Facilitator
Location: Multi-site – including outreach and Playskill group locations across Hertfordshire
Salary: Up to £30,000 per annum (pro rata), depending on experience
Job Type: Permanent, Part-time (18.5 hours per week – annualised, majority during term time)
About us
Playskill is a small, dedicated charity that provides specialist support for pre-school children with physical development delays and disabilities – and their families. Working through a therapeutic, play-based model, we help children build essential skills while offering practical and emotional support to parents and carers. Our multi-disciplinary team includes physiotherapists, speech and language therapists, occupational therapists, educators, and family support staff. We are passionate about creating a warm, inclusive space where children can thrive and families feel empowered.
About the role
We are looking for a compassionate and proactive Group and Family Support Facilitator to lead our therapeutic group sessions and support families.
You will:
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Lead the day-to-day delivery of group sessions for children with SEND
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Create a nurturing, safe, and stimulating learning environment
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Support families with emotional and practical guidance
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Liaise closely with therapists and specialist workers
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Build relationships with families, ensuring a holistic support approach
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Maintain accurate records and contribute to the ongoing development of services
This is a dynamic role requiring a strong balance of leadership, child-focused practice, and family advocacy.
Skills and Experience Required:
We are looking for someone with a Level 3 or higher qualification in Early Years Education, Social Care, or Health, with experience supporting children with SEND and their families. You will have strong communication, organisational, and IT skills (including Office 365 and MS Teams), and be confident leading a team in a multi-disciplinary setting. A solid understanding of child development and safeguarding is essential, along with the flexibility to work across multiple sites. Ideally, you will also have experience in outreach or family support work, knowledge of local services, training in Paediatric First Aid or Health & Safety, and familiarity with communication tools like Makaton. Experience supporting siblings of children with SEND is also desirable.
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: Thursday, 6th November 2025
Interview date: Thursday, 13th November 2025
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Specialist (Children and Young People)
Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership.
This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
- Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
- Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
- Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
- Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
- Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
- Identify and analyse relevant research to develop evidence-based policy recommendations.
You will bring to this role:
- Experience of working on public policy issues.
- Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
- Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
- The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
- Experience analysing evidence to develop recommendations.
- Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system.
- Passion about making the world a better place for people with a learning disability.
If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This role will close on Monday 27th October. Interviews will be held via Microsoft Teams during the week commencing 3rd November.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated.
We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.
You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.
We’d love to hear from you if you:
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Have experience working with community groups and adults with learning disabilities (or similar settings)
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Are friendly, organised and calm under pressure
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Know how to manage volunteers with empathy and clarity
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Understand safeguarding, health & safety, and inclusive practice
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Are confident with admin, registers and MS Office programmes.
What we offer:
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A values-led, community-based charity where you can really make a difference
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A part-time, term-time role that could work around other commitments
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A supportive team and space to grow with the role
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Strong potential for extension beyond the first year
Please read the full job description and person specification, before sending us your CV and a 1-page cover letter outlining:
- Why you’re interested in the role
- How your skills and experience meet the person specification
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
The client requests no contact from agencies or media sales.
This is a key position supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.
Key responsibilities:
- Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
- Ensure residents’ care plans and risk assessments are routinely reviewed.
- Deputise for the Registered Manager, ensuring compliance with statutory regulations.
- Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
- Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)
What you’ll need:
- Current registration with NMC Registered Nurse (Adult Nursing)
- Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
- Experience in a care home setting with complex elderly care
- Proven clinical leadership, quality assurance, and incident investigation skills
- Full UK driving licence
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependants leave
- Free on-site parking
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA)
Are you ready to use your financial expertise to drive fundraising growth and help shape a more inclusive future for people with learning disabilities?
Join Mencap as our Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA) and play a pivotal role in maximising the impact of our fundraising and advocacy work.
About the Role
As part of our collaborative Finance Business Partnering team, you’ll support fundraising, communications, advocacy, and activism across Mencap. You’ll provide clear financial advice, insightful analysis, and strong financial management to ensure our fundraising income is used effectively to benefit people with learning disabilities.
Over the next five years Mencap have big ambitions to significantly grow our fundraising income and increase our influencing and campaigning impact to ensure people with a learning disability can live life to the full.
This role is a full time permanent position.There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK. You will need to travel occasionally for meetings. However, this role will primarily be working remotely.
Key responsibilities include:
· Partnering with directorate teams to create robust budgets and forecasts, offering support and advice for realistic financial planning.
· Providing clear financial reports and analysis to help teams understand results, spot emerging issues, and make informed decisions.
· Supporting complex income forecasting (e.g. legacies), using scenario analysis to guide planning and assess risk.
· Delivering financial analysis and modelling to support investment decisions.
· Ensuring funding applications and management of restricted funds are accurate and compliant.
· Improving finance processes and reporting, including with our new Salesforce fundraising CRM system.
· Acting as key contact for external auditors and funders regarding fundraising financials.
· Ensuring accounting and financial compliance with Charity SORP and other relevant regulations.
· Managing and coaching an FBP team member, supporting their development.
What You’ll Bring
· Qualified accountant (CIMA, ACA or equivalent).
· Proven experience in finance business partnering, ideally within a charity or fundraising environment.
· Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial data.
· Excellent relationship-building and stakeholder management abilities.
· Clear communication and influencing skills, able to explain financial information to others.
· Motivation to improve systems and processes.
· Commitment to improving the lives of people with a learning disability.
Highly desirable:
· Knowledge of Charity SORP and charity finance regulations.
· Experience with restricted reserves and external reporting to funders.
· Familiarity with fundraising bids, donor engagement, and business development.
· Salesforce and/or Power BI experience.
If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!
Applications close on Sunday, 9th November. If you're interested in this position, we encourage you to apply as soon as possible. Interviews will begin once suitable candidates are identified, and the advert may close early.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· using your consultancy skills to improve social care for people who draw on care and support
· enabling health and social care agencies achieve their ambitions by co-producing change and creating more sustainable systems leading to better outcomes
· working with a wide range of stakeholders across social care, practice development consultants build strong relationships, analyse information, plan for change and support the delivery of better services.
What we are looking for:
· professionals with a passion for delivering complex improvement and consultancy projects for adults in social care
· enjoyment for working collaboratively and flexibly to design and undertake consultancy and improvement projects such as including diagnostics, change management projects, organisational and practice reviews
· understanding of the strengths-based and person-centred approach
· experience of delivering face to face and online training
· experience of stakeholder engagement and management
· project and budget management skills
· commitment to equity, diversity, and inclusion.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Position: Head of National Services
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
- responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
- a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS


