Carer jobs in europe
Hours Per Week: 37.5
South East London Mind are working in partnership with Bridge Support and Oxleas NHS Foundation Trust to deliver the Greenwich Mental Health Hub. This forms part of the new transformation of mental health services in the Royal Borough of Greenwich under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
The integrated team provides support to people with long-term mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.
We are looking for a Mental Health Advisor with experience of working within mental health services including supporting prevention, recovery and self-management. Applicants should have experience of completing assessments, managing a diverse caseload, working in a busy work environment, and should possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and to show initiative is essential for this role.
The role will involve:
- Management of a diverse caseload
- Providing recovery-orientated individual and group-based support to adults with mental health problems
- Collaborative working with all partners involved in the Greenwich Mental Health Hub
- Undertaking holistic needs and risk assessments
- Commitment to regular training and supervision
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 2nd November
Likely interview date: Week beginning Monday 10th November
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



About the role
Beat is recruiting a Helpline Advisor to support the team in responding to the significant demand from those affected by eating disorders. Beat are receiving more contacts than ever before, this is an opportunity to make a difference to the lives of each and every person that gets in touch, this includes sufferers, family, friends, supporters and more. Working as part of the Helpline team, the Helpline Advisor’s role is to ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Submitting an application
Completed application forms should be returned via the website page. The closing date for this position is Tuesday 28th October at 9am, however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment. Shortlisted candidates will be invited to interview by close of business on Monday 3rd November.
Interviews will take place on Tuesday 11th November via Microsoft Teams.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


The client requests no contact from agencies or media sales.
SHOP MANAGER - NEW STORE SOLIHULL
Hours: 37.5 hours per week
Salary: £26,522 - £30,935 per annum
RELIEF ASSISTANT SHOP MANAGERs (RASM)
FULL-TIME – 37.5 HOURS PER WEEK
Salary:£23,875 per annum
RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3
PART-TIME: 22 HOURS PER WEEK
Salary:£14,006 per annum (£23,875 full-time equivalent)
Closing Date: 16 November 2025
DBS Requirement: Basic check
Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!
Are you a passionate and driven retail professional ready to take the next step in your career?
Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?
At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.
SHOP MANAGER
What You’ll Be Doing:
· Inspire and lead a dedicated team of staff and volunteers.
· Drive shop performance through smart rota planning and team development.
· Create an inviting and well-organised shopping experience with high-quality stock presentation.
· Champion donations and ensure all items are sorted, sized, and priced for sale.
· Maintain a clean, safe, and welcoming environment for customers and team members.
What We’re Looking For:
· Proven retail experience—charity sector experience is a bonus!
· A passion for exceptional customer service and community engagement.
· Strong communication and organisational skills.
· Confidence working with sales targets and performance metrics.
RELIEF ASSISTANT SHOP MANAGERS
As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.
What You’ll Be Doing:
· Supporting and stepping in for Shop Managers to keep daily operations running smoothly
· Leading and motivating volunteers to create a welcoming, high-performing shop environment
· Maximising sales and donations to meet income targets
· Helping with sorting, pricing, and displaying donated goods to showcase their value
· Delivering outstanding customer service to every donor and shopper
We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.
What You’ll Gain:
· Generous benefits package including enhanced annual leave and retail discount schemes
· The chance to develop new skills and grow your confidence
· The satisfaction of knowing your work directly supports local families
· A supportive, friendly team that values your contribution
Join Birmingham Hospice and help us turn second-hand treasures into first-class care.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Registered Area Manager
Salary: £54,702 per annum (increasing to £60,780 in 18 months) + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum
Hours: 35 Hours per week
Contract: Permanent Role
Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.
This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.
In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers.
The main role requirements for the Fostering Registered Area Manager role includes:
- A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
- A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
- Experience of managing a diverse and experienced team, ideally remotely
- Experience of group work and/or delivery of training
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
- Ability to prioritise, plan and self-organise efficiently
- Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
- Ensuring regulatory compliance including service monitoring
- Responsible for the safeguarding of children and young people
- Taking part in the out-of-hours rota.
- Delivery of the Service Operational Plan which will include the management of budget and contracts
- Being a Panel Advisor
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Registered Manager will be located in the East Midlands area, and travel across the region will be required along with to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 17th November 2025
Interviews: Wednesday, 26th November 2025 via Teams
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.
PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
Excellent communication and listening skills
A positive attitude and the ability to problem solve
A cheerful, friendly and outgoing personality
The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am Wednesday 12th November
Interview Dates: Tuesday 18th November 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
A little about us
Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.
The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.
We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
What we are looking for
We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.
Duties and Responsibilities
Service Analysis and Quality Assurance
- Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
- Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
- Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
- Maintain effective and up-to-date digital filing systems.
- Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.
Family Liaison and Support
- Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
- Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
- Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
- Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
- Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.
Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.
Why join us?
The successful candidate will receive an excellent package including:
- Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
- Up to 11% employer pension contribution.
- Access to a staff Health Plan and Employee Assistance Programme.
- Training opportunities, including Salesforce Administrator certification.
- The chance to make a meaningful difference every day.
Salary:
£15,600 per annum (pro rata of £34,125 FTE)
Hours:
16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)
Location:
St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.
Key dates:
- Closing Date: Sunday, 27th October 2025
- Interview Date: Monday, 3rd November 2025
Safeguarding
CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
The client requests no contact from agencies or media sales.
We are looking for an experienced candidate to provide administrative support to SEA’s training and partnerships function.
About SEA
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.
About the role
You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary.
This role will also support our efforts to grow the training offer by assisting with elements of the sales process — such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA’s mission and training opportunities to new and existing audiences.
Together we can transform responses and save lives.
What we offer
- 25 days annual leave plus Statutory Bank Holidays
- Home working (UK based) with travel as required
- Flexible working
- 5% Employer Pension Contribution
- 5 Wellbeing Days (non contractual)
- Reflective practice
- Health Cash Plan, including Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
Please apply via our website.
Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society based in our knowledgeable and passionate Nottinghamshire Team. As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals.
You will
- Supporting people affected by dementia, families and carers to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our amazing Dementia Wellbeing Service and building relationships with a range of health and social care professionals.
About you
- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
- The ability to travel across local area independently when required.
Interviews to be held on 12th November via Teams
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Closing Date: 11 November 2025
Interviews: Week commencing 17 November 2025
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington
Hours: 37.5 hours per week
Salary: £37,627 - £41,363 per annum
DBS Requirement: Basic Check
Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?
Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.
At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.
We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.
About the Role
As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:
· Captivate our community
· Raise essential income
· Elevate our public profile
From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.
What you will bring:
We’re looking for someone who is:
· Experienced in managing successful fundraising or mass participation events
· Driven by targets and thrives on exceeding expectations
· Inspirational in leading and motivating teams
· Creative in developing new ideas and opportunities
· Skilled in stakeholder engagement and relationship building
Why Birmingham Hospice?
· Be part of a supportive, inclusive values-driven, charity where your ideas are valued
· Enjoy a generous benefit package
· Make a real difference in people’s lives
To find out more about this exciting opportunity, please visit the jobs portal on our website.
A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.
Apply now and lead events that truly matter.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid – work from home, school, or office as needed
Hours: 37.5 per week (Term time) – Full time, part time, and job share options available
Salary: £63,372 (pro-rated to £57,738 based on 41 working weeks)
Are you passionate about making a lasting difference in the lives of children and young people?
At Together Trust, we’re looking for a dedicated and dynamic Educational Psychologist to join our Therapy and Specialist Support team — someone ready to bring their expertise, creativity, and compassion to an organisation that truly values holistic, person-centred support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
The Role
This is more than just a job — it’s a chance to be part of a multidisciplinary team that’s transforming lives. You’ll deliver psychological assessments providing expert consultation, guidance, and training across our education settings and external schools, helping staff create environments where every child can thrive emotionally, socially, and academically.
What You’ll Be Doing
- Delivering specialist psychological reports for key stakeholders and professionals within the wider network.
- Using applied psychology to co-create strategies that remove barriers to learning for students with Special Educational Needs and Disabilities.
- Conducting comprehensive psychological assessments and needs analyses to ensure tailored, effective support.
- Collaborating in our Trust-wide Clinical MDT, contributing to supervision, and engaging in quarterly learning spaces.
- Supporting and mentoring Assistant Psychologists, and helping shape training placements for future Educational Psychologists.
- Delivering inspiring training programmes within the Trust and to external partners.
- Upholding the highest professional standards (BPS and HCPC) and committing to ongoing professional development.
- Helping raise the profile of our Therapy and Specialist Support Services through learning papers and wider professional engagement.
About You
You’re a confident, compassionate professional who thrives on collaboration and innovation. You’ll bring:
- A Doctorate in Educational Psychology and HCPC registration.
- Significant post-qualification experience supporting children and young people in educational settings.
- Expertise working with complex needs, including learning disabilities, autism spectrum conditions, and mental health challenges.
- In-depth knowledge of current educational systems and SEND frameworks.
- Excellent communication skills and the ability to work effectively with staff, parents, carers, and professionals.
Benefits
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
Curious about us? Watch our quick career video to see what it’s like to work with us:
https://youtu.be/SEnw2o00T6E
At Together Trust, we believe in unlocking potential — for the people we support and for our staff. You’ll join a friendly, values-driven organisation that celebrates innovation, invests in development, and embraces flexibility. Every day, you’ll be part of a team that’s changing lives for the better.
Ready to make an impact?
Apply today and help us build brighter futures, together.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Note about the Recruitment Process:
Candidates will be expected to attend an in-person Assessment Day on Thursday 30th October as the next stage of the recruitment process for this role.
Main Purpose of the Role
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.
The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.
Main Duties and Responsibilities
Programme Delivery:
· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.
· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.
· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.
· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.
· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.
· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.
· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.
· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.
Programme Coordination:
· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.
· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.
· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.
Stakeholder Management:
· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.
· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.
· If required, represent Khulisa at events, meetings, and conferences as required etc.
· Support the onboarding and training of Associate Facilitators and volunteers as necessary.
· When required, support the onboarding and training of other permanent programme staff.
Additional Duties and Responsibilities
· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.
· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.
· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.
· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.
· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.
· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.
· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.
The client requests no contact from agencies or media sales.
We’re hiring two enthusiastic Dad Matters Coordinators to support the expansion of our project in Surrey and drive this vital work forward.
Job Title: Dad Matters Coordinator x2
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week. Work patterns and hours will be agreed with the successful candidates.
Salary: £27,000 - £32,000 per annum, pro rata
Location: These roles cover locations across Surrey, offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.
About Us
Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.
Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.
As Dad Matters Coordinator your key responsibilities will include:
- Deliver face-to-face support and engagement with dads.
- Raise awareness of mental health and parenting support available to fathers.
- Support volunteers with lived experience of fatherhood.
- Collaborate with Home-Start Coordinators to ensure holistic family support.
We’re looking for someone who is:
- Passionate about supporting dads and families.
- An excellent communicator and relationship-builder.
- Confident working independently and as part of a small team.
- Knowledgeable about perinatal mental health and the challenges faced by dads.
What We Offer
- Flexible working hours and locations.
- A supportive, values-driven team culture.
- The chance to make a real, lasting impact on families in your community.
Deadline for applications: 5pm Friday 31st October
First Interviews: w/c 10th November
Second interviews: w/c 17th November
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Home-Start Surrey is committed to equal opportunities and safeguarding children.
All roles are subject to an enhanced DBS check and references.
No agencies please.
Job Title: Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)
Reports to: CAPSA Team Manager
Geographic focus: Lambeth
Salary:£30,500
Hours of Work: 37.5 per week (flexible working available)
Duration:1 Year Contract (with a potential to extend)
Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.
Purpose of the role
The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.
You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.
In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.
As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).
Job summary
Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.
The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.
Duties and responsibilities
Key Responsibilities:
Advocacy & Support for Black Service Users
- Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
- You will manage a caseload of up to 10 clients.
- This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
- Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
- Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
- Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
- Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.
Culturally Informed Peer Support & Recovery
- Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
- Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
- Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
- Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.
Community Engagement & Stakeholder Collaboration
- Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
- Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
- Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
- Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
- To maintain a level of professionalism in all spaces always.
Role Expectations
- Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
- Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
- Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
- Raise safeguarding concerns following organisational policies and procedures.
GENERAL
- To attend and participate in meetings held by the CAPSA team and other bodies as required.
- To maintain records of hours worked and to complete accurate expense returns.
- To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
- To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
- To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
- To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
- The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualities Required
Each quality is marked as either E (Essential) or D (Desirable).
Experience (E/D)
- Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
- Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
- Experience of identifying and meeting the needs of individual people – E
- Experience and ability to develop and maintain relationships with various stakeholders – E
- A commitment to working in an anti-racist and anti-oppressive way – E
- Confidence in challenging stigma and discrimination within structural settings – E
- Experience of working in an advocacy or healthcare setting – D
Knowledge and Skills (E/D)
- Understanding and knowledge of assessment of needs – E
- Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
- Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
- Emotional resilience and the ability to cope with sometimes challenging people and environments – E
- Ability to work flexibly to meet varying demands on the service – E
- Good organisational skills, including timekeeping and ability to travel to different locations – E
- Excellent computer literacy and a good working knowledge of Microsoft Office – E
- An understanding and awareness of The Equality Act 2010 – E
- Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
- Ability to work independently on own initiative and prioritise workload while working as part of a team – E
- Commitment to learning through work-based learning and mandatory training – E
- Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
- Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
- Knowledge and/or awareness of safeguarding issues – D
- An additional language (e.g., Portuguese, French, etc.) – D
- Qualifications in Peer Support / Advocacy – D
We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.
Please make sure you download a copy of our vacancy for reference.
You should provide a CV and a cover letter (no more than two A4 pages) outlining your suitability for the post, including the relevant experience, knowledge and skills.
Application deadline is is Friday 14th November 2025 by 12pm
The interview will comprise of two stages.
1. An assessment will be given on the day of your interview to be completed before your verbal interview.
2. A verbal interview will be conducted in person with a panel of 3 people,
Interviews will take place during week commencing 8th December 2025 and will take place in person at Black Thrive’s offices.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Internal Communications Officer to work as part of our Head of Internal Communications Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the Campaigns and Communications team are to increase the public profile of Rethink Mental Illness, mobilise public and parliamentary support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charity.
How you will make a difference
No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support tens of thousands of people through our groups, services and advice and information. And we train employees, employers and members of the public on how best to support someone affected by mental illness. All of this work guides our campaigning for the rights of people living with mental illness and their carers.
Over 850 dedicated people work for Rethink Mental Illness, across our operations directorate, external affairs and our corporate services. Working from offices, services and homes across England all colleagues are central to our mission. Our small internal communications team plays a critical role in ensuring that all colleagues are aware of, brought into and engaged in contributing to the values and direction of the charity. Influencing skills and the ability to promote great internal communications practice across the charity form an essential part of this role.
In-Person interviews will be taking place Thursday 6th and Friday 7th November.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Background to the role
Job description
Job Purpose
- The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
- Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
- Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
- Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
- Help maximise service user independence by adopting an enabling approach.
- Develop a listening and caring relationship with the service user and their families/carers.
- Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
- Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
- Accompany service user outside the home e.g. hospital/GP appointments etc.
- Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
- Ensure services provided by AUKEL in the community are safe and person centred.
- Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
- Provide cover in the case of sickness and annual leave periods of colleagues.
- Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
- Meet with volunteers to provide support and guidance.
- Work with a range of professionals including:
- Supporting health and social care professionals with patient discharge
- Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.
Administration
- Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
- Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
- Ensure service user comment sheets are completed.
- Support the return of Customer Comment sheets and general feedback in respect of your own service users.
Quality
- Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
- Deliver all work in line with AUKEL quality mark standards.
- Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
- Complete essential training as required by AUKEL to provide safe services.
Liaison
- Work in collaboration with other agencies providing support within the customer's home.
- Work under the direction of the service manager and project officers.
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. Head of Hospital and Home Services
General
- Meet regularly with your line manager for support, supervision, and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Complete any training which is required to fulfil the role.
- Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
- Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
- The post holder report to the Hospital Service Manager.
- Close working with NHS health & social care professionals.
- Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
- Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
- Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
- Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
- Understanding and commitment to empowering individuals to reach their full potential.
- Understanding the principles of confidentiality in practice.
- Understanding of safeguarding and when to raise a concern.
- ·Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
- Knowledge of local services available to adults and their carers
- Understanding of hospital discharge procedures.
Skills/Attributes
Essential
- Excellent interpersonal skills
- Good English verbal and written communication skills
- Good planning and organisational skills.
- Ability to work independently and as part of a team
- Ability to prioritise and manage time and resources in a competent manner
- IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
- Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
- Able to use Charity Log (CRM used by AUKEL). Training will be provided as necessary.
- Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs.
- The role is required travel across East London
The client requests no contact from agencies or media sales.


