Carers Service Manager Jobs in Belfast

Community Liaison

£30,000 - £35,000 (per annum) + benefits
35 hours a week
Permanent
Remote (with 1 or 2 visits to our head office RG41 5RD a month)

About the role:

We are looking for a Community Liaison to support and empower communities across the UK to be more stoma friendly and provide better support to those living with a stoma. We are a national charity and want to enable individuals, support groups, hospitals and other organisations to collaborate locally and your role will be to facilitate and encourage this.

You will be an ambassador for Colostomy UK, speaking on our behalf, promoting our support services, activities, and campaigns nationwide.  Identifying and detecting opportunities for the development and growth of our charity will be an exciting part of this role, alongside ensuring we are reaching as many beneficiaries as possible that want or need our support.

This role is remote, with extensive UK wide travel.  Most of your time will be out and about meeting people, so if you are a confident driver with access to your own car for business use, this would be an advantage. This role may involve overnight stays, early mornings, evenings and weekends so flexibility is a must.  You will spend 1 or 2 days a month working at our Head Office, RG41.

You’ll need to have a naturally confident and amicable demeanour, with the ability to build rapport and long-lasting meaningful relationships with professionals across different industries and individuals within the community. You’ll have strong organisational skills that reflect the ability to perform and prioritize multiple tasks and manage a busy diary that takes you across the country. As an excellent communicator with strong ability to influence, you’ll be comfortable networking and delivering training to large groups of people. You’ll be resourceful, proactive and efficient, with a flexible community-oriented approach.

Core role responsibilities

· Develop strategies and activities to enable us to engage all demographics in the communities.

· Develop, maintain, and build key relationships with stoma care nurses, support groups and individuals in the stoma community.

· Support individuals to set up support groups in their area and act as a mentor to help them develop and grow the group, ensuring that we have a strong presence across the UK.

· Facilitate dialogue and community collaboration between local organisations; schools/ universities, businesses, charities and individuals.

· Work closely with event organisers and our Volunteers Manager to ensure we are represented at stoma open days, fundraising events and local events.

· Manage the delivery of our face-to-face and virtual active ostomates, and care workshop programmes.

· Develop, manage and deliver Stoma Awareness Training to an array of organisations looking to upskill their staff. This includes upskilling our volunteer team to be able to also deliver this training nationwide.

· Identify local fundraising opportunities and discuss potential opportunities with the Fundraising Manager.

· Support the Volunteer Manager to develop and deliver the volunteer and engagement strategy for mutual volunteer support, working closely with them regarding volunteer roles and their requirements.

· Work with the CEO and Marketing & Campaigns Manager to ensure representation at different meetings and forums across the UK.

· Write and present regular reports for team, management and board meetings.

The job pack includes the full job description and person specification.

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We also advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

· After two years of service, annual leave allowance increases by one day per year until you reach 30 days (pro rata)

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

How to apply:

Please send your CV and a one page covering letter to Leanne Wood, Head of Support and Operations by midnight on 1st January 2024.  Details of what to include in your cover letter can be found in our job pack. Please also attach a completed equal opportunities monitoring form.

First interviews will take place via Zoom and second interviews will be in person at our Head Office in Winnersh. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post and all applicants must be eligible to work legally in the United Kingdom.

Multiple System Atrophy (MSA) is a rare, progressive neurological condition which affects around 3,500 people in the UK and Ireland. The MSA Trust is the only organisation specifically serving the needs of people living with MSA and those affected by it, such as friends and family.

We are recruiting another Social Welfare Specialist to join our existing Social Welfare service and to complement the support given by our MSA Health Care Specialist Team.

You will work with people affected by MSA to help them access the right support when they most need it.

With a background in advocacy/advice work, including health and social care service provision, you will have exceptional people skills. You will have experience of direct client work, including advocating for clients and supporting people to successfully obtain relevant benefits, care support and other health and welfare services. Current knowledge of social care, Continuing Healthcare (CHC) funding and welfare rights, especially disability and carers benefits, is important.

You will need to be self-sufficient in IT and be able to ensure accurate monitoring of casework and impact. We are small team so close team working, whilst being able to work independently, is essential.

Benefits include: 6% pension contribution, 33 days annual leave (inclusive of bank holidays), long service sabbaticals, death in service benefit three times your salary, cycle to work scheme, season ticket loan, free eye tests and a contribution towards glasses and more.

Location: Home based. Option of working in our London office (SE16) if you prefer.

Closing Date: 5th January 2024 at 5pm. This role may close early if enough applications are received.

Interviews: Week beginning the 22nd January 2024

JOB TITLE: Marketing Lead

ACCOUNTABLE TO:           Leadership Team

REPORTS TO: Director of Organisational Development.

LOCATION: Dorset with home working

CONTRACT: Permanent

SALARY: FTE £40,175 per annum (£24,430 pro-rata for working 22.5 hours per week)

HOURS: 22.5 hours per week

Job Context

Help & Care is passionate about making a difference and enabling people and communities to live the lives they choose.

We do this by delivering a number of high-profile services across South Central England and have been doing this for over 30 years.

We are particularly focused on providing support to people living with a long-term health condition, carers and those who are isolated or housebound. What makes us different is our person-centred approach. We understand that each individual has different needs, so we work closely with people to understand what really matters for them and to help them lead independent and fulfilling lives for as long as possible. 

We are eager to play a leading role in improving the delivery of health services for the community and we work closely with 3 individual Healthwatch organisations across South England. This partnership ensures that health services are held accountable and the views of the people who use and need these services most are given a platform to have their voices heard.

We support people by providing information, advice and support that enables them to take control of their lives, make decisions and find support that is right for them.

Help & Care have a strategic priority to improve their marketing and communications activity in order to raise our profile and support more people. As part of this we have created a senior role of Marketing Lead, responsible for creating and executing strategic marketing and communications activities and steadily increasing awareness and engagement with Help & Care across all channels.

We encourage applications from people who have most but not necessarily all of our essential criteria. We are committed to supporting and developing our staff.

Job Purpose

Help & Care have an excellent reputation as a service provider and therefore the purpose of this role is to help shape Help & Care’s identity and to further build reputation through branding, awareness and reach.

The Marketing Lead will work to drive cross-channel visibility for Help & Care, to demonstrably support the values of the organisation and to work in a self-driven, inter-departmental way at all levels from strategy to detailed execution of plans.

The postholder will take responsibility for reviewing our ambitious marketing strategy, completing and implementing this in order to significantly grow our impact, reach and brand awareness.

Job Description

Strategy & Oversight

1. To review our marketing strategy in conjunction with key internal stakeholders an ambitious and effective marketing strategy and to oversee the implementation of this plan.

2. Communications – crafting a consistent narrative across all of Help & Care’s external messaging.

Campaigns & Content

1. Planning and developing campaigns and content in order to raise awareness, understanding, interest, engagement, and growth amongst key audiences for Help & Care.

2. Working in a collaborative way to design and deliver campaigns and content across digital and traditional channels ensuring all communications are engaging, accessible and consistent.

Social Media

1. Develop and implement a multi-channel, year round digital marketing growth strategy that ensures Help & Care are consistently reaching more people for their service delivery, campaigning, profile raising and fundraising activities.

2. Design, implement and evaluate successful digital marketing campaigns on full range of channels – LinkedIn, Twitter, Facebook - ensuring they are engaging, accessible and consistent.

Website and E-Marketing

1. Refreshing content on website to greater support visitor journeys and enable collection of visitor data.

2. Improve and develop the user experience on the website, linking robustly to other channels.

3. Manage the delivery of e-marketing campaigns, ensuring Help & Care improve retention and outcomes.

Press and PR

1. Acting as Help & Care’s point of contact for all media inquiries, including preparing press releases, and cultivating Help & Care’s relationship with journalists.

2. Develop and nurture relationships with media, influencers and stakeholder partners.

Line Management

- Provide line management to Help & Care’s Marketing Assistant, ensuring high quality and encouraging support and guidance.

- Manage the workload of the Marketing Assistant, ensuring delegation of appropriate tasks. 

General:

1. Act as key point of contact and expert advisor in all things marketing and external communications.

2. To develop an effective process for managing Help & Care print and digital requirements and requests from all teams, maintaining excellent customer service and ensuring consistency of branding at all times.

3. To ensure a cross-organisational approach to marketing and communications.

4. To undertake research using appropriate tools, analytics and data sources to create reports and recommendations which drive continuous improvement

5. To develop a consistent narrative, language and brand consistency for Help & Care across all channels.

6. To ensure that legal notices, disclaimers and copyright information is used as appropriate and all Help & Care content is fully compliant.

7. To ensure that all data is held in a confidential way and personal information is processed securely and in compliance with GDPR and Help & Care’s privacy policy.

8. Events – developing and leading on events both on-line and in communities supporting the work and profile of the organisation

9. To undertake other work that may arise on a day-to-day basis to support the service

10. Working in tandem with the Internal Communications post holder, ensuring consistency in tone and message.

11. To work within the values, ethos and vision of Help & Care.

12. To work in accordance with the Policies and Procedures of Help & Care.

13. To work in accordance with all relevant legislation.

14. To undertake any other duties as required, appropriate to the post.

CONDITIONS

Carry out other such duties as may be required by the Leadership Team, Chief Executive and Trustee Management Board which are consistent with the duties and responsibilities of the post.

The working week shall be 22.5 hours during standard office hours over 3 days (to be agreed with line manager.) The postholder may be required to work occasional evenings or weekends to attend events and meetings, for which time off in lieu will be granted.

The nature of the job will require the ability to travel. If the post-holder’s own car is used for travel, expenses will be paid as set by the Trustee Management Board.

There will be an assessment of competence to practice during induction and 6-month probation period.

The other conditions of service and current procedural agreements will be enclosed with the post-holders Contract of Employment.

The post holder will be required to have broadband to be able to work from home.

*This role is based in East Dorset which includes BCP and Purbeck areas. The postholder can claim the full cost of business travel within this geographical area and/or to a place outside of the geographical area.

Recruitment open for Chair of the Patient and Carer Network

The Royal College of Physicians (RCP) invites applicants for this exciting role to chair its Patient Carer Network (PCN). The Chair will lead the PCN’s volunteers and make sure their views are considered throughout the College.

The RCP has worked with its PCN since 2004 to ensure that the perspectives of people with lived experience are reflected in our activities. We believe this continuous dialogue between the people who lead and the people who use services is critical to achieving our aims and delivering the RCP’s strategy 2022 – 2024.

The PCN currently consists of around 40 volunteers from across England and Wales who are passionate about improving healthcare for all. Some network members have knowledge of the breadth of the health and care sector, others bring knowledge of specific health and social care experiences – all bring insights that are invaluable to the RCP.

The PCN and the Chair of the PCN are supported by a Patient Involvement Officer and a Network Involvement and Engagement Manager. The RCP’s Patient Involvement Officer, Dr Laura Waters, is a senior physician with specific responsibility for amplifying the voice of patients and carers and in building capabilities to equip those working across the RCP with the skills to engage and listen to that voice.

Chair of the Patient Carer Network - the role

The role offers the opportunity to influence the College’s work focusing on improving health and care and leading the prevention of ill-health across communities, educating physicians and supporting them to fulfil their potential and influencing the way healthcare is designed and delivered.

You will have the opportunity to work alongside senior doctors, healthcare professionals, patient and carer representatives and College staff to make sure the voices of patients and carers are central and heard throughout the work of the College. You will represent the RCP’s PCN at external meetings and build relationships with patient and carer charities and national organisations to help the RCP meet its strategic aims to improve health and care and shape the way that healthcare is designed and delivered.

You will lead a diverse group of volunteers to help us deliver on the RCP Patient Carer Network’s Strategy You will champion the PCN and equip network members to work effectively in support of RCP strategic priorities and values, across a range of activities. You will bring the passion, energy and enthusiasm to strengthen an inclusive patient and carer voice in the work of the College. 

How to apply

Application is via CV and cover letter (no more than 2 pages) outlining your suitability for the role based on the person specification. 

Interested parties are welcome to have an informal discussion ahead of application with Eddie Kinsella, Chair of the Patient Carer Network, or Teena Chowdhury, Deputy Director, Care Quality Improvement Directorate, or Dr Laura Waters, Patient Involvement Officer. 

Please note that the role is not open to RCP members.

The deadline for applications is 5pm 2 January 2024

Interview and appointment to role

Shortlisting will be completed during the week commencing 2 January 2024. Candidates are expected to be available for a remote interview via MS Teams on the morning of Thursday 11 January 2024 or the morning of Wednesday 17 January 2024. Candidates will also participate in an assessment where they will meet members of the Patient Carer Network in person in the RCP office in London.

The start date for the role will be February 2023. The tenure will be for two years with an opportunity to renew for a further two years following review with the clinical vice president. 

The time commitment is on average 4-6 days per month. The successfully appointed candidate will be entitled to receive an honorarium of £4,000 per year and reasonable expenses will be paid in line with the RCP’s expenses policy.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That’s why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

The Membership and Events Manager will be responsible for delivering Air Ambulances UK’s membership offering and events playing a pivotal role in supporting and expanding membership.

Membership and Events Manager
Location: Home-based in Bristol or Midlands
Hours of Work: 30 - 37.5 hours (Monday to Friday)
Contract: Permanent, Full Time
Salary: £30,000
Reporting to: Head of Income Generation
Direct Reports: Membership and Events Officer

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post

The postholder will be responsible for AAUK’s online digital community the Members Hub, developing additional membership benefits and creating a Membership Development Strategy. Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at Helitech, Emergency Services Show and other relevant events.

The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.

Key Responsibilities

Events

• Responsible for the delivery of AAUK’s Annual Conference and Awards of Excellence including managing key suppliers, delivering the speaker programme and managing income/expenditure.
• Creation of a sponsorship pipeline for key events in collaboration with other members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
• Ensure maximum benefit from AAUK’s attendance at events such as The Emergency Service Show and Helitech.

Membership

• Creation and management of a varied membership pipeline to support the expansion and diversification of membership.
• Working in collaboration with other organisations and partners to further develop the current membership offering to include additional benefits.
• Develop a Membership Development Strategy to underpin membership activities to support membership satisfaction and growth.
• Respond effectively to member enquiries, providing timely and accurate information, advice and guidance as needed.
• Responsible for all membership materials.
• Responsible for ensuring accurate membership information is recorded on AAUK’s CRM.
• Ensure membership engagement in key AAUK campaigns such as Air Ambulances Week.

Members Hub

• Ownership of the AAUK Members Hub, the digital community for members including the ongoing development of the platform.
• Identify new functionality and opportunities to develop the Members Hub to maximise engagement from and benefit to members.
• Provide relevant content, moderation and identification of key trends and areas of positive and negative member feedback within the Members Hub.

Other

• Represent and be an ambassador for AAUK.
• Work to support AAUK‘s vision, purpose, values, goals, and priorities.
• Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
• Report and present to the AAUK Board when necessary.
• Support and promote diversity and equality of opportunity in the workplace.
• Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.

Commitment to Diversity & Inclusion:

AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

No agencies please.

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Our shops are the face of our retail brand, run by a dedicated, creative, and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our shop teams of colleagues and volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Your role

As a Scope Area Manager, you’ll be out and about supporting a team of between 15-20 dedicated Shop Managers in the South London area. Overnights stays and travel will be an expected part of the role.

You’ll provide great leadership, inspiration and support to help our team be the very best they can be.  You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.

Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.

Starting full-time salary £35,028.70 per annum, this role will also include a Car allowance of £3,500 per annum or a company car is available.

The role will be supporting 15 Scope shops in the South London area including Beckenham, Camberwell, Mitcham and Tolworth Scope shops.

You will have previous experience of being an Area Manager with either fashion or charity experience and in the following areas as well as a great attitude and willingness to learn:

Retail knowledge

You’ll love retail, enjoy the high street experience and be confident in maintaining high merchandising standards in your shops.  You will have an understanding of all the product types we sell and be able to understand the value of our stock identifying commercial sales opportunities on your area.

Leadership

You’ll have substantial leadership experience and will strive to motivate, inspire and influence your team to be the very best they can be.  You will need to have strong distance management skills, be an effective communicator and be able to organise and prioritise a busy working day.  We will help you to become confident in talking about the important work of Scope. You will also play a vital role in the recruitment, development and wellbeing of our Shop Managers, Assistant Shop Managers and Volunteers.

Being Commercial

You’ll support Shop Managers to work within a framework to ensure commercial success and bring solid experience in Health & Safety.

Teamwork

You will work as part of the divisional team and will encourage strong teamwork within your shops. At Scope, you’ll find friendly faces, welcome cuppas and chats.

About You

You’ll be passionate about retail, have a love of sustainable fashion and bring extensive, multi-site experience managing a large team. To be successful, you’ll need a commercial, resilient, can-do attitude and be a great coach and an inspirational leader.  You’ll be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills. We ask you demonstrate an appreciation of Scope's values and ambition of achieving Everyday Equality for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 27 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to an enhanced DBS check.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV

We’re looking for a new Country Director to provide leadership and direction to the MS Society Northern Ireland.

Director for Northern Ireland
Hours: Full-time (35 hours a week)
Contract: Permanent 
Location: Office-based in Belfast, BT7 with flexibility to work remotely.  
Salary: £61,404 per annum plus excellent benefits  

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

You’ll be responsible for taking forward our corporate and functional strategies in Northern Ireland. As a senior leader in the organisation, you’ll be contributing to the leadership, planning and policy formulation of the MS Society across the UK.

You’ll also act as the principal spokesperson for the MS Society in Northern Ireland and the main advisor to the MS Society Northern Ireland National Council.

You’ll play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.

We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face.

You’ll be enthusiastic and passionate about the work we do and you’ll be focused on delivering positive outcomes for the MS community in Northern Ireland and UK wide.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Thursday 4th January 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits: 

We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities

We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Skylarks charity is seeking a SENIOR SEND EDUCATION ADVISER who will be part of a small enthusiastic and growing team supporting children with additional needs and their families. This post will complement our existing services and grow our organisational capacity.

Since launching in April 2020, The SEND Advice Service has supported over 1000 families who need legally-based advice in relation to the education needs of their child or young person with SEND. We are adapting to meet demand. This is an excellent opportunity to develop your skills in a rewarding role and gain a strong sense of achievement.

As the Senior Send Education Adviser, you will provide high-quality information, advice and support to children and young people with SEND aged 0-25 years and their parents and carers in line with the SEN Code of Practice and associated legal framework. You will answer queries from the public and provide support in a range of areas relating to SEND education. Most of our queries are in relation to Education, Health and Care plans (EHCPs)

You will manage a small team and oversee the caseload. Your line manager will provide support, guidance and additional training opportunities.

No two days are the same and this is an interesting and varied role that would suit someone who has a good working knowledge of SEN Legislation and the statutory guidance. You will have relevant experience providing support and giving legally-based advice to people seeking help in relation to EHCPs, SEND education and associated matters.

Ideally, the candidate would have completed all of the IPSEA SEN Law training levels 1-3.

The majority of the service is delivered via phone or via video call appointments across the working week during office hours. We also provide weekly in-person meetings which take place at our centre in Twickenham or occasional outreach centres, including our new centre in Hounslow opening next spring. The role will also involve providing training for parent-carers via F2F workshops and webinars.

You will be required to:

• interpret complex information;

• be able to explain complex concepts;

• record the advice given;

• liaise with other key professionals;

• compile formal letters;

• support parents in meetings with other professionals (usually via video call)

• deliver webinars to train parents/guardians on key topics.

Skylarks works in conjunction with a third-party organisation, AMC LTD, on occasion where more specialist advice is needed. Skylarks is looking to increase the knowledge and support offered in-house but will continue to utilise the third party for more complex cases. We also work closely with other education advisers, law firms and statutory services such as SENDIASS, to ensure the best possible outcomes for families and this role will involve building on those relationships.

We currently do not provide support with appeals to the SEND First Tier Tribunal, but we are looking to do so. It would therefore be an advantage if you had some experience in supporting individuals with appeals.

Job Title - Agency Decision Maker and Policy Lead

Pay - £52,939 per annum plus £750 per annum Homeworking Allowance and £3777 per annum London Weighting (if eligible)

Hours - Full Time - 35 Hours per week

Contract - Permanent

Location – Homebased in the UK with occasional travel for in person meetings and training

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Working directly to the CEO, this exciting new role at TACT will provide a varied and influential range of duties. The role will combine fostering Agency Decision Maker responsibilities with leading on policy and research review. The role will be responsible for exploring and collating policy and guidance on internal and external best practice, with a view to it informing best practice across TACT . The role will inform and guide the advancement of specialist services within TACT to enable excellent care to children, that is also responsive to the emerging needs of the sector.

Main Duties of the Agency Decision Maker and Policy Lead:

• Responsibility for decision making and approval of foster carer registration and renewals.
• Leading on compliance with regulatory requirements, requiring up to date knowledge of legislation, case law and policy development.
• Monitoring and guiding fostering panel performance and improvement.
• Responsibility for national and regional policy and research and coordination of the Policies and Procedures Board.

The Agency Decision Maker and Policy Lead will be:

• A registered and experienced senior social work manager with experience of the Decision Maker role.
• Knowledgeable of child protection and safeguarding regulations and current and developing legislation.
• Skilled in research / policy development and be able to draft policy documents and submissions.
• Confident in chairing and facilitating meetings and have the ability to influence and negotiate with a range of stakeholders at all levels of the organisation.
• An excellent time manager, administrator and communicator, with the ability to self organise and be an effective team member in a remote working organisation.
• Have a positive and flexible attitude to change and development, be able to generate and use creative and innovative techniques in developing and implementing new policies and practices.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

The Agency Decision Maker and Policy Lead will be homebased within England, Scotland or Wales and will be required to travel occasionally for face-to-face meetings and training.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Wednesday 13th December 2023
• Interview Date: Tuesday 9th January 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.