Case coordinator jobs

SEL Mind are working in partnership with South London and Maudsley (SLaM) NHS Foundation Trust to deliver the Primary Care & Community Mental Health Service, supporting people in Lewisham with their mental health and wellbeing. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We have an exciting opportunity for a Service Manager to join our team in Lewisham. The role will take a leading position in the development and delivery of the Primary Care Mental Health Team, with responsibility for operational management of the service, support of team members, and building strong partnerships with SLaM, key stakeholders and line management.

This is a pivotal role for someone with strong leadership skills and a passion for driving forward innovative and person-centred mental health support within primary and secondary care. The role requires strong communication skills and includes responsibility for dealing with safeguarding situations and risk management. Accurate record-keeping and outcome monitoring are essential.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Week beginning 6th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset

Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 16th October 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator

Applications Closing Date: Thursday 16th October at 9am

Shortlisted candidates will be notified by Friday 17th October

Interview Date: Monday 27th October in Frome, Somerset

A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

We’re looking for pleasant and approachable drivers who are sensitive to our users’ needs.

You must hold a clean Category D1 driving licence and have a minimum of 2 years’ experience of driving. The ability to maintain accurate vehicle and user records is essential as is the ability to undertake daily and weekly vehicle checks and carry out simple maintenance tasks. Desirable skills and experience include: MiDAS (Minibus Driving Awareness Scheme) training, working with people with disabilities, and a current First Aid qualification but full training can be given. A knowledge of the Reading and Basingstoke area would also be beneficial.

Hours of work:

Mornings: Tuesday (8.15 am -10.15am)

Afternoons: Tuesday (2.45pm – 4.45pm)

Plus opportunity to cover additional shifts Wednesday - Friday 8.15-10.15 and 2.45-4.45

Shifts are typically for both the morning and afternoon, but we are open to candidates who are only able to work in the morning or afternoon. We are also looking for drivers to join our bank of casual drivers.

Appointment to this post will be subject to 2 satisfactory references and a satisfactory Disclosure and Barring Service check.

For more information, please download the Information Pack.

Nightstop Support Worker & Volunteer Coordinator

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits
Location: London SE1
Hours: Part-time, 18.75 hours
Closing Date: Sunday 21 September 2025

About the Role:

The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.

You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London.

Key Responsibilities:

· Provide a welcoming and supportive service to young people at risk of homelessness

· Conduct needs and risk assessments and arrange Nightstop placements

· Support guests and volunteers through a 24-hour on-call service when required

· Recruit, onboard and engage new volunteer hosts

· Promote the service at events and meetings, building strong relationships with partners

· Maintain accurate records and support reporting processes

· Ensure safeguarding and health and safety requirements are met at all times

About You:

We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:

· Experience of working with vulnerable people or people experiencing homelessness

· Understanding of housing and homelessness legislation and safeguarding procedures

· Strong organisational and problem-solving abilities

· Excellent communication and customer service skills

· Confidence in working collaboratively with a range of partners and stakeholders

· Flexibility to take part in an on-call rota and occasional evening or weekend work

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles

• 26 days annual leave rising to 30 after five years of service

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation:

The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.

Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Nightstop Support Worker & Volunteer Coordinator

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £27,136 including Greater Manchester Weighting Plus Pension and Other Benefits
Location: Greater Manchester
Hours: Full-time, 37.5 hours
Closing Date: Sunday 21 September 2025

About the Role:

The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.

You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the Manchester office and cover referrals from young people in Greater Manchester

Key Responsibilities:

· Provide a welcoming and supportive service to young people at risk of homelessness

· Conduct needs and risk assessments and arrange Nightstop placements

· Support guests and volunteers through a 24-hour on-call service when required

· Recruit, onboard and engage new volunteer hosts

· Promote the service at events and meetings, building strong relationships with partners

· Maintain accurate records and support reporting processes

· Ensure safeguarding and health and safety requirements are met at all times

About You:

We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:

· Experience of working with vulnerable people or people experiencing homelessness

· Understanding of housing and homelessness legislation and safeguarding procedures

· Strong organisational and problem-solving abilities

· Excellent communication and customer service skills

· Confidence in working collaboratively with a range of partners and stakeholders

· Flexibility to take part in an on-call rota and occasional evening or weekend work

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles

• 26 days annual leave rising to 30 after five years of service

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation:

The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.

Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP

This is an exciting opportunity to be part of a dynamic, grassroots trade union and play a key role to UVW’s mission supporting low paid, precarious and migrant workers build power and solidarity in workplaces and communities through collective, legal and direct action. 

We are looking for a passionate, committed and experienced Caseworker to join our team and support our members through individual and collective representation, negotiations and advocacy. 
 

• Location: UVW office, 144 Cambridge Heath Road, London E1 5QJ 
• Contract: 12 months fixed-term 
• Days: 3 days per week 
• Salary: £31,200 per annum (pro rata) – flat wage for all staff 
• Benefits: Full sick pay from day one, 6 weeks annual leave, and the best parental leave in the country. 
• Hours: 10am–6pm (including 1 hour paid lunch) 
• Apply by: Thursday 19th September 2025 
• Start date: Monday 6th October 2025 

Key responsibilities: 

• Advising members on the merits of their case.
• Representing members in workplace hearings – grievance, disciplinary, appeal, capability, redundancy, welfare and others as they arise.
• Supporting members through the ACAS Early Conciliation process and negotiating settlements.
• Delivering employment law and union representation training 
• Identify organising opportunities and co-ordinating with the organising team.
• Engaging members in the union’s activities.
• Liaising with other organisations where necessary. 
• Managing and maintain the union’s case management systems. 

Essential skills.

• Personal interest in workers’ rights, trade unions and social justice.
• Strong computer and research skills.
• Strong case management skills.
• Basic knowledge of employment law. 
• Good strategic and creative thinking.
• Strong understanding of trade union principles. 
• Excellent interpersonal, negotiation, communication and time management skills. 
• Excellent administrative and organisational ability. 
• Commitment to UVW’s mission.

Desirable skills: 

• Proficiency in Spanish and Portuguese 
• Law degree and/or legal experience.
• Strong knowledge of employment law. 
• Proven experience in trade union casework and representation   

Job title: ISC - Avon and Gloucestershire

Reports to: Immediate Support and Debrief Manager

Location: Home working with regular travel throughout the area

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness
• To travel to attend in-person team meetings and in-person training as required
• To travel to in-person events as required

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 26th September 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.

About the Role

As Lead Kentown Family Service Co-ordinator, you will:

• Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
• Ensure families receive consistent, high-quality support through home visits, events, and online services.
• Co-ordinate complex referrals and help families access financial and practical assistance.
• Build partnerships with health, education, and voluntary sector organisations to widen support for families.
• Support data collection, reporting, and service improvement to strengthen our work and measure impact.

About You

You will bring:

• Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
• Strong organisational skills to co-ordinate services across multiple regions.
• Experience supporting or supervising staff or volunteers.
• Excellent communication skills and the ability to build trusted relationships with families and professionals.
• A commitment to safeguarding, inclusion, and delivering family-centred support.

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

POST

Manager (NUMbrella Lane)

RESPONSIBLE TO

Chief Executive Officer 

RESPONSIBLE FOR

Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.

SALARY & HOURS OF WORK

Full Time – 4 days a week (30 hours)

Salary: Gross £35,000 pro rata £28,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.

ROLE SUMMARY

We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow.  NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland. 

The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians. 

To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset. 

The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.

ABOUT NUM

National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

NUM is run by our CEO and governance is provided by a board of Trustees.

QUALIFICATIONS AND EXPERIENCE 

• At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.

• Proven people management skills, including line management, supervision and coaching of staff and volunteers

• Experience in project and partnership development, budgeting and fundraising. 

• Monitoring and evaluation skills, including data collection and reporting to funders.

• Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.

• A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships. 

• High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

35 hours per week

Teddington, London Borough of Richmond

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.

The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.

You may currently be:

• Social Prescribing Link Worker looking for career progression
• Working in the voluntary sector and looking for career progression into a management role
• An allied professional with knowledge of personalised care services
• An experienced manager looking for a new opportunity in the field of health and social care.

Duties and Responsibilities:

• Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
• Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
• Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
• Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
• Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
• Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
• Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
• Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.

Closing date: 23rd September 2025.

Face-to-face interviews will take place during the week commencing 29th September 2025.

As Fundraising Lead, you will already be a passionate grant writer or fundraiser looking to expand your role, incorporating grant writing and fundraising.  You will innovate and bring unique ideas to the role, developing  a strong foundation to lead a successful fundraising team.

This is a fantastic opportunity to join our Essex wide charity and play a pivotal role in supporting and empowering people to age well.

Key Responsibilities and accountabilities:

· Prepare and manage fundraising budgets, forecasting potential income and expenditure for fundraising initiatives.

· Monitor, evaluate, and report on fundraising activities, providing regular progress updates to the Finance Manager and leadership team

· Lead on prospect research and pipeline development to maximise future funding opportunities.

· Working closely with colleagues across the organisation to develop fundable and fully costed proposals.

· Develop and maintain relationships with existing and prospective funders, donors and partners.

· Manage an existing database of individual donors. Develop ideas to expand one off and regular donations.  Keep donors informed with regular updates.

· Preparing cases for support and submitting compelling written bids and complex grant applications as appropriate.

· Researching and identifying appropriate funders whose criteria match organisational development goals.

· Represent Age Well East at public speaking and networking events in the local business community (across Essex) virtually and in person when required.

· Working with marketing team to showcase partnership activity on social media, website, bespoke newsletters and press preparing and editing case studies.

· Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working.

· Deliver and own fundraising strategies that will excite and motivate donors to support Age Well East.

· Train, mentor, and coordinate the contributions of volunteers and staff engaged in fundraising activities.

· Innovate new initiatives and campaigns to diversify income streams, e.g., digital fundraising, community fundraising, and corporate partnerships.

· Liaise with finance and service delivery teams to report on grant expenditure and impact, ensuring funders’ requirements are met.

· Support the organisation’s mission, values and strategic aims, acting as an ambassador of Age Well East in all fundraising activities.

Vehicle and business insurance required as there will be some travel across Essex.

Position title: Health and Wellbeing Lead

Reports to: Head of Shed Development and Sustainability

Direct reports: None currently

Location: Remote (with regular travel)

Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering

Salary: Level 3 – £30,000-£35,000

As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.

This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.

You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level. 

You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.

Key responsibilities:

1. Sheds and Shed Networks

· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.

· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.

· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

2. Information and resources

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.

· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.

3. Training and workshops

· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.

· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.

· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.

4. Digital health and wellbeing

· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.

• Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.

5. Monitoring and Reporting

· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.

· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.

6. Stakeholder Engagement

• Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
• Represent UKMSA at relevant networks, events, and conferences.
• Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
• Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector  

Key expertise required:

• Knowledge, skills and experience in men’s health and wellbeing.
• Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
• An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
• Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
• Skilled at actively collaborating with volunteers and subject matter experts.
• Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.

· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.

· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.

· Confident working with data and systems - including CRM tools and digital tools.

· Proactive and creative - always looking for ways to improve how things are done.

· Self-motivated and able to manage your own workload without needing close supervision.

· An understanding of the nuances and limitations of how Sheds can support health and wellbeing

What success looks like:

• Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
• Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
• Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
• Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
• Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
• Clear and impactful reporting informs and supports UKMSA’s work at a national level.

This job is not:

• An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
• Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
• Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
• A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.

This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.

Closing date: 9th October 1200 hrs
Interview: 17th October