Case Manager Jobs in Ilford, Greater London
Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Our Public Fundraising Team is responsible for generating income from new and existing supporters through direct marketing and fundraising events.
We are looking for an interim Head of Public Fundraising to lead and manage the Public Fundraising function at Battersea to achieve targets, deliver exemplary supporter experience and maximise income in line with the Income Generation strategy whilst adhering to Battersea’s high standards of compliance. They will manage the delivery of sustainable income and achieve income growth in line with Battersea’s organisational strategy through the implementation of the Public Fundraising strategy, budgets and operational plans.
As a member of the Income Generation leadership team (ILT), they will also provide direction, support and guidance to the team, fostering a culture of safety and professionalism across the organisation.
This is a 6-month opportunity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd June 2024
Interview date(s): 4th - 5th July 2024 (1st round); 15th - 16th July 2024 (2nd round)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare
Job Description – Supply Chain and Logistics Coordinator (Charity Food Supply)
Reporting to: Transport & Logistics Manager
Location: Flexible, Hybrid – Sheffield or London office based
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: £23,620- 24,329 (National) £24,893 - £26,203 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.
The role
This important role sits within our Supply Chain and Logistics team who are responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK. You will assist the Supply Chain and Logistics Officers in their operational work on the team. The successful candidate will work closely with the Officers to support in liaising with FareShare food suppliers, transport partners and our Regional Centres in order to distribute food to our beneficiaries. The provision of excellent operational support and customer service is central to this role. It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Assist in capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Officers to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres
Logistics and transport
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and analysis
- Analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Keep team process instructions up to date
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
Desirable
- Salesforce or similar CRM system experience
- Experience of working as part of a project team with some responsibility for delivery of a project
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
We are currently looking for a PBS Specialist to join our team at TreeHouse School.
Our Integrated Services comprises of dynamic teams of Occupational Therapists, Speech and Language Therapists and PBS (Positive Behaviour Support) Specialists, working in our education settings. Enhancing the quality of life of autistic children and young people is central to all we do.
As a PBS Specialist you will be passionate about improving the quality of life of children and young people with autism and learning disabilities. You will provide specialist behavioural assessments and interventions to the children and young people in the setting in which you are primarily based. This will involve undertaking direct assessment and intervention, and indirect assessment and monitoring with class teams with a fluid caseload determined and prioritised by the needs of the cohort.
We are looking for someone that is:
- Experienced in the use of complex methods of functional assessment and intervention.
- A Board Certified Behavioural Analyst or has master's level training in Positive Behaviour Support or equivalent experience/qualification.
- Experienced in the implementation of a range of impactful specialist behavioural assessment and interventions with children and young people with autism, learning disabilities and behaviours that challenge.
- Knowledgeable in the latest research evidence and PBS practice in the UK.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working, home working out of term time and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment and information packs on the link below.
If you would like more information about the role or would like an informal, confidential discussion please contact Stephen Vickers.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We are currently looking for a PBS Specialist to join our team at Ambitious College.
Our Integrated Services comprises of dynamic teams of Occupational Therapists, Speech and Language Therapists and PBS (Positive Behaviour Support) Specialists, working in our education settings. Enhancing the quality of life of autistic children and young people is central to all we do.
As a PBS Specialist you will be passionate about improving the quality of life of children and young people with autism and learning disabilities. You will provide specialist behavioural assessments and interventions to the children and young people in the setting in which you are primarily based. This will involve undertaking direct assessment and intervention, and indirect assessment and monitoring with class teams with a fluid caseload determined and prioritised by the needs of the cohort.
We are looking for someone that is:
- Experienced in the use of complex methods of functional assessment and intervention.
- A Board Certified Behavioural Analyst or has master's level training in Positive Behaviour Support or equivalent experience/qualification.
- Experienced in the implementation of a range of impactful specialist behavioural assessment and interventions with children and young people with autism, learning disabilities and behaviours that challenge.
- Knowledgeable in the latest research evidence and PBS practice in the UK.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working, home working out of term time and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment and information packs on the link below.
If you would like more information about the role or would like an informal, confidential discussion please contact Stephen Vickers.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ALAG (Asperger London Area Group) has been a registered charity since 2015.
ALAG is a pan-London membership community organisation, supporting autistic adults without a learning disability. We work in partnership with statutory services and the voluntary sector to highlight the needs of autistic adults.
We are dedicated to seeking practical initiatives and solutions when supporting individuals to come to terms with their diagnosis and to providing the tailored support that is essential to their well-being. One such initiative is the Autism Hub which was established in 2018 in the London Boroughs of Islington and Camden.
The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation.
You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.
You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects. You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.
The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.
Person specification
Essential Criteria
- An understanding of autism and experience working with autistic adults without a learning disability
- Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
- Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
- Experience developing and optimising support services for disabled people
- An understanding of the third sector and health and social care landscape in London
- Proven track record in an operational, managerial role within the third sector
- A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
- Experience leading the delivery of high-quality services for charity beneficiaries
- Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
- Ability to plan and manage budgets and contribute to decisions on the allocation of resources
- Developing infrastructure- policies, procedures, and processes within the developing service provision
- Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members
- Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
- Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey
- Knowledge of the voluntary sector, grants, monitoring processes
- Experience of producing monitoring reports using data, case studies, and user experience feedback
- Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
- Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best
- A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
- A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
- Lead on and support others to navigate member experiences including complaints
- Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
- Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
- Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
- A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
- A strong understanding of reasonable adjustments in the workplace
- Flexible approach to work and being hands-on to get the task done
- Able to ensure compliance with industry best practices and guidelines
Desirable Criteria
- Experience of being a Safeguarding Lead or willingness to take on these duties
- Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
- Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator
General
- Willingness to undertake any other reasonable duties as may be required
- Eligibility to work in the UK
Please submit CV and Cover Letter outlining your experience relative to the job specifications
The client requests no contact from agencies or media sales.
A. Role:
Be the first point of contact for DPG and perform a variety of administrative and clerical tasks.
B. Duties and Responsibilities:
Together with our Practice Manager and Admin Assistants, you will ensure the smooth running of the office. Your duties will include:
· answering phone calls, putting callers through, taking telephone messages, returning calls;
· receiving visitors, collecting them from Main Reception, and liaising with fee-earners about them;
· opening incoming post, scanning post, and the dispatch of outgoing post;
· Maintaining office security by following safety procedures and controlling access via reception;
· assisting with certain aspects of Health & Safety within the office;
· arranging couriers and taxis as required;
· using the firm’s internal email system to send and receive messages;
· using the firm’s case management system (SOS Connect) to look up and input client details on the database;
· running messages and delivering/collecting documents;
· keeping the office and meeting rooms tidy;
· making sure that the photocopiers and fax machine are supplied with paper:
· ordering stationery and other office supplies;
· assisting with the archiving process;
· assisting the Practice Manager with projects and tasks;
· proactively trying to improve the office operation under the supervision of the Practice Manager;
· complying with agreed office procedures as described in the Office Manual;
· working with the partners and support staff to ensure that the office is run smoothly and efficiently, covering the work of others where required;
· attending staff meetings;
· dealing appropriately with the money of the firm, its clients and the Legal Aid Fund.
· complying with the firm’s equal opportunities policy;
Person specification:
- An interest in our ethos and the firm’s commitment to defending civil liberties, anti-racism, equality and social justice.
- Excellent interpersonal skills; on the phone and in-person.
- Strong organisational and time management skills.
- Superb attention to detail.
- Great IT skills – ability to type, computer literacy, and the ability to learn our various systems, including Office365.
- An ability to prioritise tasks.
- An ability to write clearly in plain English.
Please note: In order to be successful in your application for this role, you must be living in Wales.
When people live with a complex condition like Parkinson’s, they need access to high quality local health and care services that meet their needs. To make that a reality, we work directly with the NHS to improve services for everyone with Parkinson’s across the UK. We’ll support people to make sure they get the best care possible.
We’ll educate non-specialist healthcare professionals so they better understand the condition. We’ll help people navigate the system and provide the information people need to demand better care.
This is an exciting time for the Parkinson’s UK team in Wales. Following the publication of our new strategy, ‘Every Parkinson’s Journey’, we have embarked on a programme of investment and growth, including this new post.
About the role
You’ll build relationships to influence improvement in care and support NHS services across Wales. You’ll work alongside Parkinson’s Nurses, Consultants, Allied Health Professionals (AHPs) and Service Managers to support the development of Parkinson’s services in a way that reflects the things that matter most to people with Parkinson’s. You’ll also work with NHS staff and Parkinson’s UK colleagues to monitor and respond to threats to Parkinson's services and effect positive change to address them.
You’ll use your quality improvement expertise to support health & care professionals with change projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
Finally, you’ll support a vibrant network of healthcare professionals across Wales via the Parkinson’s Excellence Network to share best practice, provide resources and education and drive improvements to services for people with Parkinson’s and their families.
What you’ll do:
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Support health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s, drawing on the principles of co-production.
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Support NHS professionals to develop and implement service improvement plans, using the results of the 2022 UK Parkinson’s Audit as a lever.
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Promote the funding opportunities available via the Parkinson’s Excellence Network and provide support where appropriate to the development of business cases and grant applications from NHS teams across Wales.
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Respond to threats to services in collaboration with the Wales Team, the UK-wide Service Improvement and Grants Team, people affected by Parkinson’s and health and care professionals.
What you’ll bring:
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Experience and expertise in service redesign and effecting change within health and / or social care.
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Knowledge of NHS and social care structures in Wales.
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Strong interpersonal skills with a proven ability to build and manage constructive relationships with internal and external stakeholders, particularly Parkinson’s Nurses, Consultants, Allied Health Professionals and Service Managers.
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Ability to negotiate and influence with strong report writing and presentation skills.
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Experience in the use of quality improvement and project management tools.
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Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable.
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Ability to analyse data and evidence to support service improvement and the development of business cases.
There will be a two-stage recruitment process for this role:
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Stage one will take the form of a presentation-based task. Candidates will be asked to deliver a 10 minute presentation on a specific topic. Following the presentation, candidates will take part in a Q+A session with the panel. This will be held via Zoom.
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Stage two will be a 45 minute interview. This will be held in-person in Cardiff.
Please note: Following the presentation task, only shortlisted candidates will be invited to attend an in-person interview.
Please apply by sending us your CV, together with a detailed supporting statement which fully demonstrates how you meet the criteria of the role as stated in the "What you'll bring" section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
CRM Project - Workstream Lead
Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.
We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.
What you will do as the CRM Project Lead?
· Ability to manage deadlines and project work
· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof
· Ability to build working relationships with both internal and external stakeholders
· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)
· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live
If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.
This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job description
Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports? Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.
As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.
The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
Applicants must have lived experience of disability, which could include a mental health issue or other long term condition.
Interviews with held online on the 2nd and 3rd of July.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
· Gather views and understand the experiences of patients and the public
· Make people’s views known
· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised
· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)
· Provide advice and information (signposting) about access to services and support for making informed choices
· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability.
Please submit a brief covering letter with your CV outlining how your skills match the job description and person specification. In your covering letter, please advise where in the country you are based, and ensure that you explain how you would draw on insights from your own lived experience of disability to deliver the role. A DBS check will be required.
The client requests no contact from agencies or media sales.
Job Title - Youth Engagement and Co-Production Officer
Contract – Permanent
Hours - 35 hours
Salary – £34,000 per annum
Location – Coram Campus Brunswick Square, London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are looking for an enthusiastic, motivated professional who is passionate about amplifying the voices of young people through participation and co-production.
Voices in Action is a dynamic area of work within Coram that ensures the engagement of children and young people (as young campaigners). Our Young Campaigners, aged 10-25, bring their lived experiences of school exclusion, homelessness, immigration issues, involvement in the care system and involvement in the criminal justice system to improve outcomes for other young people. They achieve this through campaigning and policy work, shining a light on problems and developing ideas to make things better nationally, locally and improving the work we do.
This post plays a crucial role in enabling this to happen. Using a co-production approach, this post will bring young people’s voices to the forefront through the production of campaigns and resources for other young people and professionals.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 16th June 29024 23.59pm
Interview date: Friday 21st June 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Thank you for considering the Team Leader role with Redthread. We are a team of compassionate, collaborative and courageous professionals committed to empowering young people to change their lives.
Please check out our website for more information on the services we provide and learn more about us, including our commitment to safeguarding, equity, diversity and inclusion.
Job Description
Post Title: Team Leader
Location: The post will be based primarily at University College London Hospital (UCLH) Euston. However, all Redthread team members must be flexible about supporting other sites when needed. Regular visits to Redthread’s main offices and other projects and activities at various locations across London, the Midlands, and the UK will be required.
Hours: 37.5 hours per week. The nature of Redthread’s work means that regular evening and weekend working is required. You will be required to work shifts to ensure that the team cover from 7:30am to 9pm each day between them.
Salary: £38,424.75 per annum + benefits
Contract type: 12-month fixed term, with the possibility of extension subject to funding.
DBS Check Required: Enhanced with barring (Child and Adult Workforce)
Work area: Services Team
Responsible to: Programme Manager
Purpose of the Post
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Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.
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Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.
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Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.
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Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.
How to apply:
If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.
We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.
The client requests no contact from agencies or media sales.
ID: 1214
HR Business Partner
Salary: Starting at £36,477 FTE per annum, rising to £40,699* FTE per annum, Grade 4 (point 29-33)
Location: Ideally based in Buckinghamshire, Bedfordshire, Cambridgeshire, Essex, Hertfordshire or Greater London (north) with the ability to travel within this region when required.
Hours: Full-time (37 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the period 3-9 months after the role begins, travel to an office base in the above listed regions will be required 2-3 times per week. Before and after this period of time, we are open to this role being home-based or hybrid working. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
This is an exciting time to be joining us and a fantastic opportunity to partner with services in this region and support the growth of Family Action. You will have significant experience in HR and excel at building rapport and establishing strong relationships at all levels of an organisation. You will have experience managing and advising on change management, including TUPE transfers. You might have worked in a generalist HR role or a more specialist employee relations or change role and be looking for the next step up.
All we’re interested in is what you can bring to the role - your skills, knowledge, experience and aptitude to take on this key role, as well as your values. You don’t need to have worked in the not-for-profit sector before or previously held a management role.
Main Responsibilities:
· You will partner with managers from across the organisation, building strong relationships and ensuring that they are confident and capable in people management.
· You will be the key HR contact for these managers and will foster an excellence team reputation, supporting them to forward plan and think strategically about their people.
· You will advise and coach managers on complex people management issues, including disciplinary and grievances.
· You will take the lead on complex change management processes such as TUPE transfers and restructuring, working flexibly and inter-departmentally alongside our Services and Implementation teams.
· You will support the Head of HR and wider HR and People team to deliver on a range of exciting projects and developments over the next year, as specified in our HR strategy, and reviewing our policies and people practices to ensure they are fit for purpose and in line with current best practice.
· You will be an excellent communicator with experience of providing high-level advice and support in a solution focused way.
· You will be committed to equality, diversity and inclusion.
· You will be aligned with and support Family Action’s mission and values.
To learn more about the role, please check out the Job Description and Person Specification on our job advert.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We want to break down barriers to people joining us. We are genuinely committed to supporting everyone and being an inclusive organisation for colleagues, volunteers and service users alike. At Family Action our values are incredibly important to us and really do underpin all we do. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
We would love to hear from potential candidates. If you have any questions about the role or Family Action, please contact Katie Milne, Head of HR - email address can be found on our job advert.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
No recruitment agencies please – as a charity we work hard to keep our costs down and we do not require external support with recruitment.
The client requests no contact from agencies or media sales.
The position of Chief Operating Officer is an exciting new role within the charity. The last few years have seen Coram’s Fields grow both operationally and financially, and we now employ around 65 staff and in 2024/25 are expecting to turnover c.£2.4 million.
As our organisation and team has grown, so too has the need to strengthen our infrastructure and we are now looking for an experienced and skilled COO, to drive operational improvements across the key areas of HR, Finance and commercial.
Coram’s Fields prides itself on having a strong, values led culture, and one where our commitment to our staff and their development is matched by the commitment we bring to the children and young people we support every day. Building on this by developing and embedding high quality people management systems and creating a culture of best practice across all our teams will be a key part of your role.
Over recent years, we’ve been working hard to build our financial resilience and develop a more sustainable operating model, including further investment in our fundraising team. We’ve made significant progress, but we know there are plenty more opportunities to strengthen our work in this area. Modernising our financial systems and strengthening financial capabilities across our management team will be a focus of the role and you will relish the opportunity to impart your own financial knowledge and skills on those around you, to support the delivery of even better outcomes for the young people we serve.
The success of our financial model is underpinned by just under half our annual income coming from commercial revenue streams. You’ll bring a proven track record of maximising commercial income opportunities, a keen eye for spotting new ones, and the ability to cultivate these into financially rewarding ventures that support our overall sustainability and mission.
To be successful, you'll need to be an outstanding communicator, capable of building relationships with a broad range of stakeholders, from service managers on the ground, to our Trustees.
Our commitment to changing the lives of children and young people for the better is unrelenting and your reward in this role will be quite simple – to play an instrumental role in building the capacity of our team and the organisation to deliver even greater outcomes for the young people we support.
The client requests no contact from agencies or media sales.
The For Baby’s Sake Trust seeks to appoint a Deputy Director of Operations. The Deputy Director will work with the Director of Operations to lead programme development and delivery across the Trust. If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a professional qualification in social work, and enjoy leading multidisciplinary teams, you might be the perfect fit for us!
As the Deputy Director, you'll manage Regional Team Managers, ensure the consistent and robust delivery of the For Baby’s Sake programme and other services across all sites, and collaborate with delivery partners. You'll also be key in promoting our work, identifying new partners and delivery sites, and leading the Parent Advisory Group and its related activities.
This is a full-time role, reporting to the Director of Operations. It's a permanent position with a salary of £60,000 and offers the flexibility of working from home, with occasional travel as needed.
Closing date: 11.59pm on Sunday, 16th June 2024.
After we receive your application, we'll send you the link to the equal opportunities monitoring form – this is confidential and voluntary and won't affect the selection process.
Shortlisted candidates will be notified by close of business on Friday 21st June and interviews will be held on 24th and 25th June in a central London location.
For more information about The For Baby’s Sake Trust, visit our website.
This role is based at our centre a short walk from Clapham Common tube station, in London. We support homeless people from the local area and further afield. Our services are open access, so the people who come to the Ace of Clubs are diverse and from multiple walks of life. Consequently their needs can be complex, so we are looking for a skilled communicator who can support people, many of who live chaotic lifestyles. Our purpose at the Ace of Clubs is to address people’s basic human needs by providing food, clothing, toiletries, and practical support. We help people link up with housing, healthcare, education, and employment. Our Support Workers work to help individuals overcome barriers to achieving wellbeing, whether it be through guidance in the support system, learning new skills or supporting service users to build the confidence and skills to enable them to navigate their life challenges and advocate for themselves. The ultimate aim of our work is to reduce people’s dependence on our service, helping them move toward independence.
We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
KEY DUTIES
- To participate in the provision of advice and advocacy for service users addressing their needs in the following areas; Housing; Welfare; Health; Education; Employment, (this list is not exhaustive);
- Refer to and liaise with partners and agencies within the statutory and voluntary sector to secure positive outcomes for Centre Users, e.g. referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary.
- Work in a manner which honours our organisational values and is responsive to the trauma and experiences of homelessness and vulnerable adults.
- Maintain essential records accurately on Charity Log, (ensuring high quality case recordings).
- Ensuring the Centre Manager is kept informed of all safeguarding and risk concerns.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
Please provide a covering letter outlining how your skills and experience meet EACH of the points outlined in the attached Job Description - APPLICATIONS WITHOUT A COVERING LETTER THAT ADDRESSES HOW YOUR SKILLS & EXPERIENCE MEET EACH POINT WILL NOT BE CONSIDERED.
The client requests no contact from agencies or media sales.