Case manager jobs in lisbon, lisbon

Who we are

ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year, and have a proven track record in delivering high impact services.

Summary of the role

The Individual Giving Fundraiser will be at the heart of our fundraising efforts, driving digital fundraising, managing multi-channel appeals and designing and implementing donor journeys to increase engagement, retention and income.

Main purpose of job

Working with the Head of Fundraising the Individual Giving Fundraiser will lead on developing and delivering strategies to grow income from individual supporters through acquisition, retention, and stewardship. This role focuses on building long-term, meaningful relationships with donors, delivering compelling fundraising campaigns, and enhancing the donor experience across digital and offline channels.

The Role Responsibilities

· Maintain and grow ADSS’s income from individual supporters with a focus on digital platforms.

· Lead on the delivery of acquisition and retention campaigns and optimising supporter journeys.

Fundraising Strategy and Planning:

· Work with the Head of Fundraising to develop and implement comprehensive fundraising strategies, including regular giving, to support ADSS’s mission, ensuring alignment with organisational goals.

· Plan and deliver fundraising campaigns and events, including individual giving and online fundraising efforts.

· Develop project plans and assist in setting KPI’s.

· Craft compelling appeals that resonate with donors and reflect the organization’s mission.

· Analyse campaign performance and adjust strategies for continuous improvement.

· Prepare and present detailed reports on fundraising progress to leadership and maintain an accurate pipeline.

· Monitor expenditure for individual events and campaigns to ensure a profitable return on investment.

· Support the team to identify and develop new revenue streams to increase support for ADSS programmes and services.

· Keep up to date with industry developments to contribute to the overall development of the fundraising department. Continually monitor digital trends and be willing to adapt to this quickly changing area.

Donor Cultivation and Stewardship:

· Design and implement donor journeys to increase retention and engagement

· In collaboration with the Communications Team, increase our geographical area of reach and influence, across Kent, to grow our donor base.

· Work with families and the wider ADSS team to support the development of case studies to tell donors the stories of ADSS’s work.

· Build and maintain strong, lasting relationships with current and prospective donors, ensuring their continued support.

· Implement strategies for donor recognition and retention, including personalised outreach, acknowledgements, impact reports, and engagement opportunities.

· Develop and maximise communication tools and materials to keep all donors updated with our key messaging and impact.

· Engage with the community through various communication channels, promoting the organisation’s mission and fundraising opportunities.

· Manage online platforms and income pages of our website to maximise the potential channels for donation.

Corporate and Community Partnerships:

Work with the Corporate and Community Fundraisers to:

· Develop Individual Giving programmes within Corporate and Community partnerships

· Ensure that digital platforms support their efforts to cultivate relationships with local businesses and community groups to secure sponsorships, partnerships, and in-kind donations.

· Engage community leaders and influencers to increase visibility and support for ADSS’s fundraising efforts.

· Explore the role of digital platforms in new partnerships to diversify revenue streams and enhance community engagement.

Donor Database Management:

· Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.

· Analyse one-off and regular giving performance and optimise programmes based on insights

· Manage the Membership recruitment process

· Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.

· Work within GDPR and the Fundraising Code of Practice at all times.

This job description is not exhaustive and serves only to highlight the main

requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.

Job Title: Database Administrator – VAC146

Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)

Salary: £25,000 - £27,000 per annum

Contract: Fixed Term, 12-18 months

Deadline: Monday, 11 August 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Wednesday, 27 August 2025

Location: Leeds Charity Offices with flexibility to work from home

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.

You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.

The person will:

· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.

· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.

· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.

· Assist with monthly financial reconciliation support as needed.

· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.

· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The successful candidate will have:

· Previous experience working with data management using CRM systems.

· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.

· Have an excellent understanding of marketing consent and GDPR

· Have a resourceful and logical mind with great attention to detail and high standards of accuracy

· Be able to think creatively and problem solve using data and strong critical reasoning skills.

· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.

· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Salary: £29,120 per annum FTE (actual £19,968)

Contract: Permanent, following a 3-month probation period

Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.

 

Do you want to make a tangible difference in the lives of some of the most deprived children in London? 

CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney.  Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme.  Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.

The services we currently offer our families in hostels are:

- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.

- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays.  We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.

- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.

- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.

We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.

Responsibilities of the Role

The Play and Community Worker will:

- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.

- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)

- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels

- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole

- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services

- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play

- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.

Person Specification

We are looking for a Play and Community Worker who is:

- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area

- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds

- Experienced in providing and facilitating safe and creative play experiences

- Passionate about improving opportunities for disadvantaged children

-  Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing

- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.

- Understanding of Equal Opportunities and Safeguarding best practice

- A good communicator, comfortable with working with a wide range of service users and professionals

- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)

- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work

Permanent with Funding until July 2026

Salary: £29,855.00 per annum

Hours: 35 hours per week

We are looking for an experienced positive Activities Worker. You will be confident in your work with young people and join our dynamic, ambitious team.

The Positive Activities worker is a new role within the Children's Society East, offering a range of activities that supports a healthy alternative to managing a risks and vulnerabilities that otherwise could lead to long term substance use (inclusive of alcohol and tobacco).

This role links with our Essex Young People's Drug and Alcohol Service (EYPDAS). EYPDAS work with young people aged up to 25 years old who require support for substance or alcohol use. We neither condone nor condemn use but support young people on a voluntary basis to create a care plan that suits their needs and motivations. EYPDAS sits within the established All Age Recovery Co-ordination Service (AARCS), which we deliver in partnership with Open Road, supporting young people, adults and families affected by substance misuse.

In order to be successful with this role, you will need to be able to demonstrate that you have extensive experience of: -

Delivering diversionary interventions with vulnerable young people (8-25) on both a one to one and group work capacity. As well as working to support the family network.

Co-producing care plans with young people that are young people led, focusing on both a relational & strength-based approach.

Extensive partnership working in a multi-agency environment to ensure that the needs and wishes of the young person are heard and acted upon.

You will work as part of a team and need to be able to work in a flexible way which includes flexing their day and work location as need indicates, including being based in the locality office in Chelmsford and working in the home environment to increase convenience and accessibility

You will need to demonstrate that you have:

-A relevant professional qualification working with vulnerable children and families is desired e.g., Diploma/degree in social work, counselling qualification, professional youth worker or related NVQ or degree. Or Substantial relevant experience of working with vulnerable young people facing significant challenges within this sector.

-Experience of working with vulnerable young people and families that are hard to reach and from diverse backgrounds on both a one-to-one basis and through group work interventions.

-Experience of supporting adolescents who are dealing with complex and sensitive issues through offering advice and advocacy.

-Experience of supporting young people through Participation and Youth Voice support.

-Experience of partnership and multi-agency working.

-Experience of working on one's own and within a team.

-Experience of using IT based case management systems.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midday on 23rd July 2025. If after 14 days we have received enough applications we can close this vacancy from the 7th July onwards.

Interviews will be held on 31st July 2025.

IN1

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser

Salary: £29,063 pa

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website 

For an informal discussion about the roles call Theresa Gniadkowski

For an application pack visit our website or email recruitment or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Monday,28/07/2025 at 5pm

Interviews: w/c Monday, 04/08/2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.

This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Bristol IDVA Service supporting male victims, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home based and therefore requires an appropriately confidential home space in which to work.

As an IDVA you will:

• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a proactive, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
• Work with high risk victims of domestic abuse to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
• Provide advocacy, and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
• Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
• Participate fully in the Multi-Agency Risk Assessment Conference framework.
• Maintain accurate and confidential case management records and contribute to monitoring the service.

You will need:

• A SafeLives (or equivalent) IDVA qualification or the willingness to work towards.
• An ability to work independently and as part of a team, sharing, coaching and influencing others.
• A good understanding of domestic abuse including its impact on victims and their children.
• An understanding of the principles of risk assessment, safety planning and risk management.
• Experience of working within a multi-agency and legislative framework.
• Experience of managing a complex caseload, and be able to prioritise work and deal with competing demands.
• Strong crisis management skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Role Summary

This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary.  The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives.  Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team.  They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place.  A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.

Main tasks and responsibilities

Strategic Leadership & Planning

• Support the development of campaign strategies aligned with organisational priorities and timelines
• Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
• Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
• Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging 

Campaign Execution & Management

• Manage campaign logistics including, communications, materials development, and donor cultivation activities
• Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
• Coordinate cross-functional teams including development staff, communications, finance, and external consultants
• Monitor campaign progress against established metrics and adjust strategies as needed
• Ensure compliance with all regulatory requirements and organisational policies

Prospect Research and Stewardship

• Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
• Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
• With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
• Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.

Development Operations

• Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
• Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
• Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
• Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.

Team Leadership & Development

• Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
• Recruit, train, and supervise campaign staff and consultants as needed
• Foster a collaborative team environment focused on achieving campaign objectives
• Provide professional development opportunities and performance management for direct reports

What we’re looking for

Essential

• Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
• Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
• Experience of developing and managing fundraising plans and income and expenditure budgets
• Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
• Experience of delivering excellent stewardship to diverse donor constituencies
• Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
• Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
• Educated to degree level or equivalent

 

Desirable

• Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
• Experience of working with international fundraising communities and mechanisms
• Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
• Experience of managing supplier relationships effectively
• Experience working collaboratively with board members, volunteers, and senior leadership

 

Skills and abilities

• Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
• Strong project management capabilities with experience managing complex, multi-year initiatives
• Proven ability to develop compelling cases for support and fundraising materials
• Experience with fundraising database management and prospect research tools
• Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
• Outstanding written and verbal communication skills for diverse audiences
• High level of computer literacy, including Word, Excel and PowerPoint
• Demonstrated ability to lead and motivate teams toward ambitious goals
• Strong organizational and time management skills with ability to manage multiple priorities
• Resilience and persistence in pursuit of fundraising objectives

Key information

Salary: £55,000 per annum, grade 3

Hours: Full time, 36 per week

Contract: Permanent

This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

Wellbeing and work-life balance

• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 29 July 2025.

First stage assessment for this role is likely to take place in week commencing 04 July 2025.

How we hire

We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.

Reasonable adjustments

We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.

If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.

We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an enthusiastic, reliable and confident person to join our Team. The ideal candidate will provide face to face advice and support to local people, including those living in the community who could be considered ‘vulnerable adults’. The Outreach Caseworker will assist clients with complex welfare, debt and housing enquiries, covering issues across each subject.  This requires a good foundation knowledge of each advice area, so competence in these subjects is essential.

This is a challenging role, managing a demanding caseload, working to strict quality standards and ensuring that all work is compliant with our contract funders.

Applicants need to be –

• Computer-literate, although training on our case recording systems will be given.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
• Prepared to work independently and from a variety of community-based locations.

A minimum of 12 months’ experience in an advice agency or similar setting is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing Date: Wednesday 6th August at 5pm

Interviews: To be agreed

Please note interviews will be held face to face at Clarendon Drive Office

Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team! 

About the role:

We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person-centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.

About you:

• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Applications will be reviewed and suitable candidates invited to interview from 15th July Online via Microsoft Teams. We reserve the right to close the advert early if a suitable candidate is identified, therefore please submit your application at your earliest convenience. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

Closing date: 9am Monday 4 August 2025

First Round Interviews:   11 & 12 August 2025

Second Round Interviews: 19 August 2025

(flexibility is available should candidates be unable to make these interview dates)

For more information and details on how to apply please visit our website

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an enthusiastic, flexible, reliable, and confident person to join our Triage Team. The ideal candidate will provide support to clients via a range of channels, acting as the ‘first contact’ with the organisation for local people. They will conduct triage interviews with clients face to face, via telephone, video call and webchat to understand their problem better and in greater depth, as well as to determine the next steps for supporting them.

Triage and Referral Officers assess and identify the main issues relating to people’s welfare, debt, and housing enquiries, as well as other legal and practical problems. You will not need to be an ‘expert’ in any one subject, but in the time, a successful candidate will need to ‘know a little about a lot’ and full training will be given to them to develop a good foundation knowledge of each advice area.

The ideal candidate will also need to be patient, calm under pressure and possess great communication skills and able to explain information to people from a variety of backgrounds, including those living in the community who could be considered ‘vulnerable adults.

All our staff work to strict quality standards and ensure that all work is compliant with our contract funders.

Applicants need to be –

• Computer-literate, although training on our case recording systems will be given.
• Confident and have some experience of using telephony and video call systems.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.

A minimum of 12 months’ experience in an advice agency or similar setting is desirable.

The role is predominantly office based, with limited remote or homeworking on an ad hoc basis.

Closing date: Wednesday 6th August 2025 at 5pm 

Interviews:To Be agreed

Please note that interviews will be held face to face at Clarendon Drive Office

Are you a confident and experienced governance or regulatory professional looking for a part-time leadership role in a respected membership body?

Location: London / Hybrid
Salary: £60,920 FTE
Hours: 21 hours per week, flexible across 3–5 days

We’re working with a leading professional membership body to recruit a Head of Professional Conduct. In this key role, you’ll lead the organisation’s approach to professional conduct and disciplinary matters, ensuring members uphold the highest standards of ethical behaviour.

You'll oversee the work of the Professional Conduct Committee, manage a small team, and provide expert advice on complex cases. You’ll also lead on appeals, disciplinary processes, and governance updates—ensuring best practice and legal compliance at all times.

This is a fantastic opportunity to contribute to a globally respected professional body, shaping policy and driving excellence in member conduct.

About you:

• Expert knowledge of codes of conduct and disciplinary procedures (ideally in a professional or regulatory body)
• Strong experience leading or supporting a professional conduct or governance function
• Confident communicator with excellent judgement, discretion, and people management skills
• Comfortable working closely with committees, panels, and legal advisers

Benefits include:

•  25 days annual leave (pro rata)
•  Generous pension options (up to 9% employer contribution)
•  Income protection and life insurance
•  Access to health services, private medical, and EAP
•  Flexible hybrid working

To apply or find out more, please get in touch today. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.