Case manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.
Job Purpose
The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.
Key Responsibilities
Content creation and content management
- Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
- Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
- Collate and maintain a library of case studies, stories, and assets for use across teams.
- Ensure brand voice and tone are consistently applied across all communications.
Digital and organic social media
- Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
- Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
- Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.
Campaign coordination
- Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
- Manage feedback processes to ensure the timely delivery of content and materials.
- Act as the first point of contact for all content requests from across the organisation.
Administration and finance
- Collate quotes for expenditure and liaise with suppliers as required.
- Track invoices, ensuring coding is accurate and amounts match agreed quotes.
- Maintain organised systems for content workflows, approvals, and campaign schedules.
Monitoring and evaluation
- Gather engagement and performance metrics from all channels.
- Provide regular reports to the Senior Communications Manager.
- Suggest improvements to optimise performance and impact.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Screen Share
Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.
Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed.
This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme.
Personal Profile
This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.
You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited
You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.
We particularly welcome applications from those with experience of migration.
Key Responsibilities
Programme Leadership & Delivery
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Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.
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Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions
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Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting
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Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations.
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Trial innovative digital inclusion tools and approaches.
Monitoring, Evaluation & Impact
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Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective
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Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners
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Embed continuous learning and client reflections into programme design and improvement.
People & Volunteers
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Recruit, train and support Digital Champions and volunteers in a trauma-informed way
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Line-manage staff kindly and calmly as the team grows
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Embed refugee leadership and lived experience in programme design, delivery and iteration
Partnerships & Fundraising
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Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners
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Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.
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Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner
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Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
Finance, Safeguarding & Compliance
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Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO
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Ensure compliance with GDPR, safeguarding and H&S policies.
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Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
Personal Specification
Essential
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Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector
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Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds
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Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.
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Strong monitoring, evaluation and reporting skills and experience
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Financial management experience (budgets, reporting).
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Experience supporting fundraising through impact reporting and case studies.
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Experience managing, training and motivating staff and volunteers.
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Excellent relationship-building skills across sectors.
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Strategic thinker with strong organisational and collaborative skills.
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Excellent written and verbal communication.
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Commitment to Screen Share’s mission and values.
Desirable
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Experience scaling programmes across multiple sites/regions.
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Familiarity with corporate volunteering or “train the trainer” models.
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Knowledge of digital skills curricula, programmes and digital inclusion sector
The client requests no contact from agencies or media sales.
Reports to: Senior Communications Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.
Status: Maternity cover, initially for 10 months
Hours: Full-time
Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
- Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.




The client requests no contact from agencies or media sales.
Content Officer
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Content Officer will play a key role in managing and developing BDF’s Knowledge Hub, our unique resource library of accurate, authoritative, and up-to-date information on business and disability. They will be responsible for collecting, monitoring, and analysing data on the Knowledge Hub’s use and performance, and using these insights to create and deliver a digital content strategy.
The requirement
- Experience managing and updating digital content, ideally using CMS platforms such as WordPress with Kadence or similar themes
- Proven experience conducting content audits and implementing accessibility checks
- Experience using SEO tools and website analytics to monitor and optimise digital content performance
- Experience writing and proofreading web copy, video scripts, and multimedia content
- Technical aptitude to learn and implement new digital features, plug-ins, or tools
- Knowledge of accessibility standards (e.g. WCAG) and their application to digital content
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please jobs @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 5 October 2025.
- First interviews are planned for the week commencing 13 October 2025.
- Second interviews are likely to take place in the week commencing 20 October 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page..
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
The Senior Immigration Solicitor (Violence Against Women and Girls & Migrant Justice) will lead on complex immigration casework and strategic legal interventions, with a particular focus on supporting Black, minoritised, and migrant (BMM) women affected by violence against women and girls (VAWG), especially those with insecure immigration status or no recourse to public funds (NRPF).
This is a senior role requiring a high degree of professional autonomy, decision-making, and initiative. While the postholder will be formally accountable to the Head of Community Engagement and Legal Services, they will operate with minimal day-to-day supervision, taking a lead in shaping casework strategy, driving systemic change, and strengthening SBS’s legal offer.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Interview date: 24 & 25 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
About us
A caring organisation with a rich history.
Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.
About the role
This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.
We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:
- proactively nurture and grow our relationships with existing supporters
- develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
- create compelling funding applications, reports and communications which demonstrate our impact
- raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.
Working partnerships
Internal:
- Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.
External:
- Consultants, agencies and suppliers.
Key objectives and responsibilities
- Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
- Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
- Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
- Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
- Prepare written reports on activities, progress and income against objectives.
- Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
- Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
- Gather case studies for use in fundraising communications, applications and reports.
- Undertake administrative duties such as thanking donors and other routine office procedures as required.
- Carry out other tasks as required by the Fundraising Manager and Fundraising Team.
Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.
All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.
Please see the full job description and person specification attached.
No agencies, please.
The client requests no contact from agencies or media sales.
Job title: Service Coordinator
Contract Type: Employed, permanent
Hours: 17.5 per week (0.5 FTE) - term time only
Blended working: Office (Cambridge)/Home based with travel across Cambridgeshire
Salary: £12,737 per annum (£29,700 FTE)
Start: November 2025
We are looking for an enthusiastic and committed professional to join Blue Smile’s friendly office team as our Service Coordinator.
About Us
We provide specialist wellbeing and arts based mental health support and therapy in local schools across Cambridgeshire.
We help children struggling with anxiety, grief, anger and other emotional problems so they can enjoy happier childhoods and build brighter futures.
The children we support are at the heart of everything we do and we’re proud to take a whole school approach to our work.
About the Role
You will manage the delivery of Blue Smile services to schools within one or more geographical areas across Cambridgeshire – Cambridge City, West Cambs, East Cambs, Peterborough or Fenland. We are particularly interested in hearing from candidates who wish to work in the Peterborough area.
You will work closely with the other Service Coordinator to ensure that high-quality, safe and effective services are delivered to children.
You will use your organisational and administrative skills to support a pool of self-employed therapists and facilitators; providing induction, case allocation, risk management, safeguarding, and reflective practice so that they are able to deliver clinical work to a high standard.
The Service Coordinator will use their therapeutic knowledge and experience and excellent interpersonal skills to collaborate with the wider Blue Smile team; working with the Fundraising team to promote Blue Smile to local organisations, the Data & Evaluation Lead to support the collection of service information, and the Clinical Services Manager to develop our services and promote them to schools.
This is an exciting time for Blue Smile, as we continue to grow our service, and this role offers candidates the opportunity to support clinical service innovation.
Blue Smile can offer you a competitive salary, with a commitment to the Real Living Wage. We offer a supportive working environment including flexible working and a focus on the professional development of all our staff. As a mental health charity, we focus on staff wellbeing and a positive work/life balance.
Safeguarding is central to all Blue Smile activities, and we recognise that the welfare of all children, young people and adults at risk, is paramount and that all have equal rights of protection. We have a duty of care when they are in our charge, and we will do everything we can to provide a safe and caring environment whilst they attend our activities.
Closing date for applications: Wednesday 24th September
Interviews to be held on: Wednesday 1st and Thursday 2nd October
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Dorset Team supporting victims in Dorset working 18.75 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Dorset Team to provide a high quality and responsive administrative functions for Victim Support Dorset.
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties.
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines.
- Liaising with referring agencies to improve referral information and the referral process for victims.
- Updating and maintaining computerised data bases, case management systems and records.
- Working with sensitive, confidential and secure data.
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.
Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Richmond Group has delivered a programme of work, funded by Sport England, including delivery of We Are Undefeatable (WAU), a social marketing campaign, the development of resources for patients and professionals, packs, evaluation of a suite of physical activity projects and a system influencing programme.
We are now entering a new phase of the programme, through extended partnership funding from Sport England, which aims to increase both our system influencing and place-based activity and integrate this work with our WAU campaign. The aim is to drive system change with a focus on reducing physical inactivity levels amongst people with long term conditions, who are twice as likely to be inactive as the general population.
To deliver this work we need a Policy Officer to play a pivotal role in supporting the system change we're seeking through impactful influencing activity. This role will:
* Support delivery of our influencing plans nationally and locally with a focus on policy and public affairs activity
* Report to the Senior Influencing Manager
* Work closely across the whole RG Physical Activity Programme team, RG secretariat and our coalition members.
This is a fixed-term contract ending March 2028.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office once per week, on average. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK Grade 6L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Developing policy positions, proposals and analysis and delivering influencing activity that drives change in policy and practice A, I
- Writing effective, accessible communications including influencing briefing resources and reports T
- Demonstrating strong interpersonal skills, collaboration and negotiation to develop and manage successful relationships, ideally at a national and local level. A, I
- Presenting at conferences, facilitating meetings confidently and effectively, and networking. I, T
- Monitoring and evaluating influencing activity I
Skills and knowledge
- Understanding of the lived experience of people with multiple long term health conditions I, T
- Strong political awareness, with an understanding of the health and care system and policy landscape in England, including public health, prevention and the social determinants of health I
- Strong analytical skills - interpreting statistical evidence, research and lived experience to develop practical insights and purposeful recommendations and understand the impact of influencing activity A, I
- Confidence navigating complexity, ambiguity and change and ability to digest complex policy issues and translate into influencing opportunities and practical implementation I
- Ability to work in a fast paced, complex environment, and collaborate with a diverse range of stakeholders I
- Excellent oral and written communication skills with the ability to adapt tone and message for different audiences and produce clear, concise and persuasive communication A, I
- Excellent team working skills along with an ability to use own initiative and work independently A, I
- Proactive, creative and flexible approach to identifying and taking forward opportunities and shaping new ideas I, T
- Excellent organisational skills with the ability to prioritise workloads, manage competing demands and work calmly and confidently under pressure A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Ambitious Senior Support Worker looking to step up?
Or maybe you are leading a team but aren't happy where you are?
We want to hear from you!
We are currently seeking a Team Manager to play a vital role in ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire, Worcestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly at our Cheltenham headquarters, working Monday to Friday, with occasional weekend cover if needed. Please note that due to the location of our properties, successful applicants will need to have a full UK driving licence and access to their own vehicle. Experience in supporting young people with independent living, and management is essential. We are also offering a £2,000 welcome bonus to any successful external applicant (please see bottom of advert for full details).
Why should you consider this opportunity?
Work with and lead an established team, with the average length of service over 3.5 years.
Support from a very well established and tight knit senior management team with decades of experience.
Implement new initiatives, developing a service which has grown in the last 5 years from a few properties to 20 across 5 counties.
You'll re-enforce, positive support being delivered and establish the same standards in new placements.
You'll lead and develop your senior support workers and the team implementing a strengths-based, trauma-informed approach to empower young people in improving independent living skills.
You'll ensure the rota is covered with suitably trained staff and help with on-call duties shared amongst all managers.
Who are we?
Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Why join us?
- 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
- Enhanced pension
- Enhanced sick pay
- Death in service benefit
- Free subscription to Benenden healthcare cashback plan or Perkbox discounts
- 45p Business Mileage^^
- Investors in People Gold accredited employer, committed to making the workplace better for you.
- Comprehensive induction and ongoing training and development.
- Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
- In-house Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
We look for staff who embody our SPIRIT values:
- Show gratitude and appreciation of others.
- Demonstrate personal and professional Pride.
- Integrity is everything.
- Reflect and learn.
- Continuous Improvement.
- Take your best self wherever you go.
Apply Today if you share our values and are ready to make a meaningful difference.
Terms and conditions of welcome bonus:
- Only available to people who have never previously worked for CCP
- Structured as two payments, 50% after your first successful month and 50% paid after successfully completing your probation period, provided you aren't working your notice period
- The welcome bonus is only payable for contracted positions, not bank/sessional workers
- Unlike other welcome bonuses, we will pay the NI and tax so that you take home the full amount
Position: Team Manager (999)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Gloucester, Worcester and surrounding areas.
Pay: £26,550-£29,400, depending on experience
Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 30 in total). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
INDHP
REF-223708
About the role
This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment and administrative experience; to support our newly formed people-oriented team. This is a key role within Women and Girls Network (WGN) and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.
This is an exciting opportunity to develop and shape the future of WGN’s Human Resources function work and focus so it remains aligned with our principles and approach in an ever-evolving landscape. To make an impact on the candidate experience as well as other stakeholders.
This role is offered on a part-time basis (28 hours / 4 days per week) and will involve working from WGN’s Vauxhall office for a minimum of two days per week. Depending on service and organisational requirements, there may also be a need to work at one of our community-based offices in West London or additional days at the Vauxhall office.
Interviews are expected to take place in person at WGN's Vauxhall office.
About you
Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
Benefits
At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:
Financial Benefits
- Bike Loan Scheme – Provided by Green Commute Initiative
- Pension Scheme – Enrolment into Aviva pension scheme from day one
- Charity Worker Discounts – Access to exclusive discounts
- Death in Service Benefit – Life assurance, including Virtual GP access and additional services
Health & Wellbeing Benefits
- Eye Care Support – Contribution towards eye tests and glasses for VDU users
- Enhanced Sick Pay – Based on length of service
- Employee Assistance Programme – 24/7 confidential support
- Clinical Supervision – For clinical and frontline roles
- Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
- Sanitary Products – Available at all WGN sites
- Hot Drinks – Provided at every site
Leave & Work-Life Balance
- Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
- Birthday Leave – A day off to celebrate your birthday
- Enhanced Maternity & Adoption Leave – Support for growing families
- Unpaid Leave – Available for exceptional circumstances
- Flexible Working – Right to request flexible hours or patterns
- Hybrid Working – Balance between office and home working
Learning & Development
- Specialist Training & CPD – Ongoing development opportunities with accredited training
- Regular Supervision – One-to-one support from line managers
Exemption
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
The Centre for Progressive Change is looking for a full-time Operations Director that will be part of the newly formed Executive Team. This role will be responsible for running the operations of the organisation with a focus on our people, systems and processes. They will work closely with the Executive Team, ensuring the organisation runs smoothly and efficiently so that we can have impact.
The Centre for Progressive Change (CPC) is an organisation that builds campaigns for national policy change in the UK. Our focus is on making progressive gains that improve the lives of low- and middle-income communities. We want the UK to be a place where everyone has the financial resources they need, where people are treated as equals and are free to be who they are without persecution, and where we look after our environment.
To achieve this vision, our mission is to build proactive campaigns for progressive legislative change, do research on what works when campaigning for national policy change and offer training and consultancy to support other organisations to build effective campaigns. Our campaigns use an inter-disciplinary approach including community organising, mobilising, advocacy, business engagement, campaign research and press work.
We run campaigns for national policy change on progressive issues.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our receptionist plays a key role in ensuring that refugees and migrants who contact us, either by email, phone or in person, are welcomed to LRMN. You will help clients to access the right service at LRMN, taking information and ensuring our client management database is up to date. Working closely with our Service Navigator and Business and Operations Manager you will ensure that the office is a safe and organised environment for clients and staff.
We’re looking for someone who can show empathy to our clients and offer them a warm welcome. You will need to be resilient, able to manage difficult situations and our busy reception.
We are a leading migrants’ rights charity in south London – advocating and supporting those most vulnerable. We advise on critical immigration cases, prevent homelessness, improve wellbeing, meet basic needs and campaign for change.
LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.
Please apply via the link on Charity Job.
If you have any questions about applying or require this information in a different format, please contact us.
The client requests no contact from agencies or media sales.
Women and Girls Network’s (WGN) Administration & Bookings Officers (ABO) have day-to-day responsibility for coordinating the bookings for all of our clinical services. They contribute towards the delivery of high-quality therapeutic work through the provision of an empathetic, efficient, and comprehensive service, ensuring that all referral/booking-related matters are administered effectively. This is achieved by working closely and consulting with various managers about any potential barriers to service provision and regarding complex and/or highly sensitive cases. This role is primarily focused on our Rape Crisis and Ascent Counselling Services and also includes providing occasional cover and support for other WGN services.
ABOs act as a key point of contact for the charity and ensure WGN’s centers are welcoming, supportive, and calm environments for all users. As with all WGN team members, ABOs are responsible for actively contributing to a culture that values and respects diversity, learning, improvement, striving for quality, and best practice. They are responsible for contributing to continuous formal monitoring and reporting processes for clinical services delivery and provision.
We are looking for a highly motivated, organised, and skilled individual to join our brilliant team of ABOs whose contributions are essential to the core functioning of WGN’s clinical services. If you are passionate about supporting women and would like to work within an empowering and feminist framework, we would really like to hear from you.
This post is offered on a part-time basis (21 hours per week) with possibility to increase to full-time (35 hours) and involves a combination of remote and office based working determined by Client, service delivery, and organisational requirements.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.