We are recruiting a full time (35 hrs per week) Key Worker to lead on a new and exciting project working with people who’ve experienced homelessness and have been involved with the criminal justice system. The projects aim is to develop best practice, improve the local response and involve people with lived experience to create a service user led forum. The post holder will work with a small caseload of service users providing support to help them identify their strengths, goals, and aspirations.

Do you have the experience & passion to directly support vulnerable children found using the transport network in Birmingham/West Midlands?

For 24 years, Railway Children has been fighting for vulnerable children living alone and at risk on the streets, where they suffer abuse and exploitation. They run away or are forced to leave homes where they suffer poverty, violence, abuse, and neglect. They find themselves living on the streets because they’ve nowhere else to go and nobody to turn to. Every day we fight to change their story.

Railway Children is now the largest charity in the UK supporting vulnerable children using transport networks. We have a new role that will work in our project based in and around Birmingham New Street station. Working in partnership with the British Transport Police you will be offering support and advice to young people who are deemed to be vulnerable or at risk using the train network.

1 Project Worker - £27,000 pa (Full-time 37.5 or Part-time hrs 18.5)

1 x role based near Birmingham New Street with some working from home requirement along with travel across the West Midlands and some UK travel.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, in partnership with British Transport Police (BTP), you will provide direct support to young people who have been identified by BTP officers and Industry partners who are at risk and vulnerable on the transport network. You will work directly with young people and their families to reduce risks. The role will require working closely with British Transport Police, stations staff and employees as well as local services in the area. This role will require flexible working and involve working some unsocial hours including evenings/weekends.

You will be an experienced project worker with a relevant social care/youth work qualification. You will need to have in-depth knowledge of the issues surrounding vulnerable young people and children, those who go missing, an understanding of Child Protection and Safeguarding processes, exploitation, and county lines. Along with the tact and diplomacy to handle sensitive and confidential issues. 

This role is funded for a 12-month period by British Transport Police County Lines Tasks Force from additional Home Office funding.

For this role you will need to combine your experience with values that match ours. Bravery, innovation, honesty, and integrity will be at the heart of everything you do.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of vetting checks including criminal records check.

Fixed term contract until 31st December 2021 (maternity cover)
Flexible location with occasional travel to Manchester, Birmingham or Sheffield

Closing date: 14 March 2021 at 11:30pm

Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week. We are expanding the availability of our service and now need to recruit additional Specialist Debt Advisers, some on a permanent basis and some on fixed term contracts which may become permanent depending on the outcome of the contract re-tender due early 2021.

About the Role
As a Specialist Debt Adviser, you'll be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You're someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You'll need excellent all-round understanding of debt advice, with experience of contributing to, and producing, written and on-line resources, including guidance documents, webinars and attendance at networking events, providing services users with the latest debt regulation, policy and good practice. What's more, you have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Auriga Services Ltd, a dynamic, fast growing public benefit entity are seeking a Senior Debt Adviser to join the team in Sutton Coldfield, Birmingham offering a starting salary of £29,000.  With a track record spanning 23 years, Auriga Services are mature enough to provide outstanding service through the application of extraordinary levels of skills and experience.  They manage combined annual funds of over £15 million helping people alleviate their debt and realise income and benefits that make a real difference to the quality of their lives.  This is achieved through the administration of charitable trust funds for water company customers, and income realisation for local authority residents and patients within the NHS. We help 1,000 people every day who are experiencing financial hardship.

We enjoy flexible and home working, a generous holiday allowance, good pension and a great working environment.

As a Senior Debt Adviser you will:

• Work with and support a wide range of people experiencing problem debt, many of whom would be classed as vulnerable. This will include helping individuals gain the skills needed to improve their financial situation and empowering them to become better money managers.
• Establish relationships based on trust to ensure you provide the necessary support and assistance to people that are experiencing vulnerable circumstances.
• Develop and manage interviews with clients using sensitive listening and questioning skills in order to allow clients to explain their problem.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and quality assurance.
• Have direct line management responsibility for a team of at least three Debt Advisers. This will include dealing with all aspects of people management including performance reviews, HR issues, training, coaching and mentoring.
• Ensure the Debt Advice caseworkers and trainees are developed, supervised and supported. To comply with MaPS this will be evidenced in a project plan.
• Keep up to date with legislation, case law, policies and procedures and undertake appropriate training as and when required.
• Conduct monthly file reviews of the Auriga Assist team and provide feedback to team members.

We are looking for a Senior Debt Adviser with:

• Good standard of education, including Mathematics and English. 
• Previous experience of delivering debt advice or have been through a recognised development programme.
• Technical supervision qualification or willingness to attain qualification.
• The ability to deal with all enquiries promptly and proactively, resolving the situation and exercising judgement. 
• Understanding of the issues effecting society which contribute to the increase in personal debt problems.
• Excellent written and spoken English and ability to communicate at all levels with particular emphasis on negotiating.
• Ability to comply with the requirements of the Data Protection Act and co-operate in measures introduced to comply with this legislation.

This is a permanent full time contract, working 37½ hours per week with additional work as required.  The Senior Debt Adviser will be joining a company of over 65 friendly staff.  We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality. If this sounds like the role for you and you would like to join the team at Auriga Services click apply now.  Please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services. We’re looking for those that take the extra effort to do some research about us, and demonstrate a desire to work in a company with our values.

Are you interested in working with people experiencing common mental health problems such as anxiety and depression?

St Germain’s Emotional Wellbeing Support Service is offering an exciting opportunity for an emotional wellbeing practitioner to work as part of a pioneering, community-based mental health team. The service was established in May 2020, initially as part of the church’s response to Covid-19. It has grown considerably as relationships with city-wide referral agents have developed and is now seeking to expand the capacity of its offer of an open-access, fast-response emotional wellbeing service.

The postholder will:

• Provide low-intensity, solution-focused psychological interventions (currently up-to four session per service user) to individuals experiencing common mental health problems, including depression and anxiety, stress and adjustment to life events, both face-to-face and over the telephone
• Support the service to effectively deliver brief, evidence-based interventions, including guided self-help (teaching core CBT skills, mindfulness etc), psychoeducational work – predominately individual but possibly group – cognitive restructuring, graded exposure and behavioural activation
• Liaise with GP-based social prescribers and other local referral agents, providing mental health advice and screening referrals for appropriateness based on a stepped-care approach
• Support the ongoing development of the service.
   

This role is based at St Germain’s site, where the service currently operates out of the church hall facilities. It includes face-to-face work that is regularly Covid risk-assessed with extensive risk mitigation measures taken. The role involves offering up-to 16 appointments per week, up to 50 minutes each. This will be predominately low-intensity guided self-help type support sessions but will sometimes include initial assessments.

Skills/Responsibilities

To apply for this post, you will have:

• A qualification in a relevant subject (minimum Level 5): e.g. Psychology, Counselling, Health and Social Care, Mental Health Nursing, Low-Intensity Psychological Interventions
• One year’s experience of working with people who have experienced mental health problems
• Ability to form non-judgemental, positive therapeutic relationships with service users, whilst maintaining appropriate boundaries
• Understanding of anxiety and depression and how it may present in Primary Care

Contract: permanent subject to funding – currently until 31 December 2021

How to apply: please submit your CV and a personal statement outlining how you meet the person specification for role through this website. Please note: applications without a person statement will not be considered.

Closing date: This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector Charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in London and Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl Syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 20hrs per week.

The successful candidate will live within commuting distance of London and Birmingham

Team Leader (Employment Advisor Teams) WHP JETS

£26,250 - £31,250 per annum

37.5 hours per week, permanent

Ref: 21934

Location: Home based with the potential to do some face-to-face activity post COVID-19

Working across – Central England CPA 1 geographical areas include: Bedfordshire & Buckinghamshire, Northamptonshire, Lincolnshire, Leicestershire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Team Leaders to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

The WHP JETS Team Leader role is integral to the success of our employment programmes, to ensure our staff integrate in multi-disciplinary teams and work together to provide regular, high quality support to participants. The role requires an engaging, empathetic and motivating individual, with the ability to support staff to achieve day-to-day performance. The Team Leaders will develop and maintain effective relationships with key stakeholders and ensure the effective management of staff caseloads in a fast pace environment.

This role is perfect for individuals with proven leadership skills and experience of leading and supporting customer focused teams. The successful candidate will have excellent interpersonal skills, a solution-focussed approach, target driven and be highly organised.

Reporting to the Regional Delivery Manager, you will be responsible for managing and assisting the Regional Delivery Manager in the day to day management and support of the teams.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Central England regions of Northamptonshire, Bedfordshire, Buckinghamshire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

For further information and to apply online, please visit our website via the button below quoting the reference number 21934.

Closing date: 8 March 2021.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, please contact our HR Service Centre to make alternative arrangements.

Social Worker

As a Social Worker, you will assess the needs of children, young people and their families/carers. Co-ordinate services that enable the best outcomes for children, young people and their families/carers. You will also ensure the appropriate use of resources as well as assisting in the overall provision of social work services by being responsible for a full and complex caseload.

Social Worker Responsibilities:

- As an experienced social worker, you are expected to manage a complex caseload.
- Promote anti-oppressive practice and challenge discrimination and racism in all areas of social work.
- Undertake a range of assessments with children, young people and their families/carers.
- Empower children, young people and their families/carers by listening to their views.
- Direct the work of the non-social work qualified staff who are carrying out tasks for service users on your caseload.
- Plan the services required to meet the needs of children, young people and their families/carers and ensure action is taken to implement plans.
- Advocate for children.
- Make best use of available resources when responding to the needs of children, young people and their families/carers.
- Provide written reports in a variety of different formats as required by receiver of the court.
- Carry out tasks to fulfil the statutory requirements of children & young people receiving services.
- Attend a range of meetings regarding children or young people to: Update and exchange information, make decisions & review progress.
- Present written and verbal evidence in court.
- Maintain records in accordance with the Trust’s guidelines.
- Communicate within the Division and across other disciplines and agencies to enable best outcomes for children and families/carers.

Social Worker Requirements:

- Social Work qualified and registered with Social Work England
- Must have completed the ASYE programme.
- At least 2 years post qualifying experience of working as a Social Worker in a Children & Families setting.
- Experience of court work.
- Experience of being a lead officer for Section 47 work.
- Sound knowledge of legislation, guidance etc, within chosen service area.
- A sound knowledge of child development.
- A sound understanding of the key elements of the Children Act 1989 and specific elements of that Act or other legislation in relation to the specific area of specialism.
- An ability to recognise signs and symptoms of abuse and take the necessary safeguarding action.

About our client:

They are committed to delivering positive changes to the children and families of Sandwell. As they move forward on their continual journey of improvement, there couldn’t be a better time to join them. They are looking to enhance their Care Management, Safeguarding & Assessment and Children in Care Services with compassionate, dedicated, caring and experienced Social Workers, with at least 2 years post qualifying experience, who are committed to delivering positive changes to the children and families of Sandwell.

Location: Sandwell, West Midlands

Salary: £30,451 to £40,876 per annum plus the possibility of up to £6,500 relocation allowance

Type: Full Time, Permanent

Hours: 37 per week as necessary. Some unsocial hours may be required.

Ref: 96816

Psychological Therapist (Adults)

Contract: Permanent, Full Time

Hours: 35 hours per week

Location: Birmingham

Salary: £34,461 per annum (Grade 21R) 

Job Ref: VA399

Closing date: 10 March 2021

We are looking for a Psychological Therapist who will be responsible for direct clinical provision to people who are survivors of torture and organised violence through individual or group therapy, offering a range of interventions. In addition the post holder will contribute to the development and delivery of internal and external training, and will provide consultation and supervision to external professionals who work with survivors of torture and organised violence. The role may at times include delivering supervision to approved volunteers.

We are looking for a therapist, who has the skills and experience to offer a broad range of therapeutic interventions, including stabilisation, trauma-focused therapies, supportive therapy and creative activity-based group work.

To view the Job Description and Person Specification, please click the link provided.

Candidates must have the right to work in the UK to be considered for this position.

Please note a CV and a cover letter addressing the Job Description and Person Specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

Our team of dedicated professionals provide direct support to survivors including psychological therapy, physical health services, legal and welfare support, and expert medical reports for use in survivors' asylum claims. We also support other providers to deliver high quality rehabilitation services to survivors. 

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. 

None of this can happen without our vibrant community of supporters who help to create this change.

Thanks to the dedication of our staff and volunteers – as well as thousands of passionate supporters and funders – thousands of torture survivors have been able to rebuild their lives in incredibly difficult circumstances.

We reserve the right to close the vacancy early if we receive a high volume of applications.

As an organisation working with a vulnerable client group, Freedom From Torture has a legal duty to ensure that those under its care are protected from abuse, and that where is abuse is suspected or has occurred, has a clear framework of response. Therefore the successful candidate will be required to complete a DBS application and the result will need to be reviewed before the candidate is confirmed in post. 

Freedom from Torture is an Equal Opportunities Employer. We reserve the right to close the vacancy if we receive a high volume of applications.

No agencies please. 

Support Coordinator

This is an exciting opportunity to join the service in Sandwell. We’re looking for an enthusiastic, motivated and well organised individual to join the team in leading and delivering a Stroke Recovery Service across the region.

Position: Stroke Association Support Coordinator

Location: Home based, Sandwell with extensive travel across the area

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Our services are contracted; we currently have funding for this contract until 30 June 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 12 March 2021

Interview Date: 26 March 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. You’ll provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers
• Providing personalised information, advice and support
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
• Providing regular reviews to support people in establishing and achieving their own personal goals

About You

As Support Coordinator you will:

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience being solely responsible for the delivery of a project or service.
• Have the ability to use basic Microsoft system.

This role is home based, but extensive travel is required across the local area and occasionally further afield.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

You will be asked to submit your CV and a Covering Letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full Time (35 hrs p/w) – Fixed Term Contract ending 31 March 2022

HMP YOI Brinsford (Near Wolverhampton) and HMP YOI Werrington (Near Stoke)

Ref: CLP-211

Are you a highly motivated, compassionate and target-driven individual with a proven record of assisting individuals to overcome barriers and progress into employment learning? Looking for a highly rewarding new career opportunity?  If so, St Giles Trust is looking for a Care Leaver Progression Coordinator to join us and assist prison partners in the tasks of identifying and supporting care leavers, aged 16-25, into employment opportunities on release.

About St Giles  

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

This Prison Project will aim to assist Care Experienced Young People aged 16-25 who are in custody to progress into employment at release stage. The Project will be funded for 1 year from 1st April 2021 with the opportunity for 1-2 additional years funding.

About this exciting opportunity

You will play a key role in our pioneering prison project, which aims to assist care experienced young people who are in custody to progress into employment at release stage. This will involve working extensively with a range of partners to map and understand existing processes for the identification, support and progression of care experienced young people in designated Youth and Adult Prison settings.

You will assist in the gathering and analysis of statistical data to inform Interventions and work with prison colleagues to identify care experienced young people and support the development of their employment-focused progression plans. Working in partnership with care leaving and children’s services in Local Authorities and closely with Local Authority Personal Advisors is a key aspect of this role, as is developing educational and training collateral to encourage and support care experienced young people to Identify future employment aspirations.

What we are looking for:

• Experience of working in a similar role or setting e.g. prison, probation, local authority or social support
• Proven experience of working in a high intensity environment
• A relevant qualification to a good standard – or be working towards one
• Excellent communication skills, verbal and written, strong interpersonal and prioritisation abilities
• A flexible, resilient, proactive and professional approach to your work
• The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by care leavers on release from prison

• The capability to use and develop monitoring systems to record all aspects of the project

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11pm, 4 March 2021. Interviews: 12 March 2021 (to be held virtually)

.

Job reference: 000941

Job posted date: 23/02/2021

Department: Witness Service - National

Interview date: 15th March 2021

Locations: Birmingham Magistrates Court & Birmingham Nightingale Court sites 

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You will  be responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We welcome applications from diverse candidates who can demonstrate transferable skills.

This post is subject to enhanced vetting and barring check.
You will love working with us because:

• We value diversity and equity
• You will be a part of a fantastic team who works collaboratively and inclusively, using cutting edge IT solutions to help us work better together
• You will be making a positive difference in people’s lives
• Your health and wellbeing is important to us, we have a comprehensive Employee Assistance Programme, including access to counselling sessions, both online and on the phone support.
• Your future financial health is helped by a generous pension scheme
• You can further your career with training and development tailored to you
• You will have access to an online employee support networks and forums
• Generous annual leave allowance starting at 26 days plus bank holidays with an additional 4 days off at the end of the year
• Opportunity to buy additional annual leave
• Generous maternity pay and shared parental leave
• 3 days paid volunteering each year
• Discount scheme
• Cycle to work scheme
• Inhouse mentoring scheme

About us: 

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

35 hours per week
Based in Birmingham
Job Ref: 963

We are currently recruiting for Lead Workers for our Housing Support Teams.

Our Housing Support Lead Worker Service provides housing-related support for Vulnerable Families in temporary accommodation, Single Adults and Couples & Survivors of Domestic Abuse. We support people to prevent the loss of their accommodation if it is at risk, or help them find/settle into suitable alternative accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Lead Worker, you will be expected to:

• Be motivated, committed and confident at liaising with other professionals.
• Be able to work autonomously, and as part of a team.
• Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Effectively manage your own caseloads and time.
• Provide individual, tailored support, in accordance with the agreed support plan.
• Assess and manage risk.
• Maintain accurate records.
• Understand the importance of maintaining professional boundaries.
• Ensure safeguarding protocols are followed.

You will be part of a team reporting to a Team Leader and Service Manager. We will provide a supportive work environment and appropriate IT equipment, including a smart phone and laptop. You will have the freedom to manage your caseload as you see fit, supporting your service users to achieve the best outcomes for them. Working collaboratively with your colleagues and other agencies, you will receive regular supervision from your Team Leader who will be there to support and encourage you.

To download an application pack, visit our website via the apply link.

Unfortunately, we are unable to accept CVs.

Closing date: Rolling Recruitment

Interviews: TBC  

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work

Registered Charity

No. 1061582.

BBO Progress Coach
37 hours per week
Salary £21,743. per annum  
Location: Bedworth (with travel around Coventry and Warwickshire)

We are looking for a highly motivated individual who has proven work experience with a range of unemployed young people and adults in a targeted environment.

This role involves working in a target driven environment so it is essential you can manage your time and prioritise your workload effectively in order to meet given targets.

As part of this role you will:

• Seek out employment opportunities at new and existing sites of employment;
• Identify and deal with complex customer barriers to employment;
• Identify training and ‘route ways’ to employment;
• Support and manage a caseload of customers;
• Engage customers in activities and help them progress into sustainable employment;
• Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc;
• Deliver relevant accredited and non-accredited training as required;
• Develop and maintain excellent relationships with partner organisations, employers and funding bodies;
• Maintain accurate and up to date records;
• Report regularly to your line manager on your performance.

You must have proven experience of developing productive relationships with partners and external agencies and are able to provide high quality employability focused assessment.

This role will require regular travel across the region so you must have a full driving licence and access to your own vehicle.

Closing date: 26th February 2021

An Enhanced DBS check will be carried out for this post.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and application. 

At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

This post is funded through the European Social Fund and The National Lottery Community Fund Charity No. 1128858.

No agencies please.