10 Caseworker jobs near Bristol

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Youth Adventure Trust
Bristol
£27,000 per year
An exciting opportunity to join a dynamic youth charity, supporting vulnerable young people
Friends of the Earth
Bristol
£34,190 to £39,270 FTE ( Actual salary: £20,514 to £23,562 per annum)
We are looking for a self-starter who eagerly seeks new avenues for growth and pipeline development to join our Major Partnerships Team.
Dean Farm Trust
Chepstow 14.09 miles
£18,500 per year
Shelter
Bristol
£23,472 pa + Essential Car User Allowance + excellent benefits including 30 days holiday and flexible working
Page 1 of 1
Home-based
Wales, United Kingdom
£23,000 per annum
Permanent, Full-time
Job description

A fantastic opportunity has arisen for a full time Casework Administrator to join the Wales Region at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 82,000 people from the Forces family to get back on their feet: those currently serving, reserves, veterans, and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

You will be providing specialist administrative support, working closely with branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting volunteer caseworkers, call handling, signposting, and triaging initial enquiries. The post is home-based, but you will need to be able to travel around South Wales once COVID restrictions are lifted. 

Please wait until the job offer stage before asking about flexibility, and we will explore what is possible for the role.

About the team

In this new role you will initially be working closely with volunteers from SSAFA branches in South Wales, supporting them to administer casework for SSAFA beneficiaries. As the role develops, we anticipate that the successful candidate will work as part of a larger support team in the future All Wales Regional Office.

About you

To carry out this role successfully you will have a track record of:

  • Providing excellent customer service by phone, e-mail, and face to face.
  • Using Microsoft Office 365 to a high standard.
  • Planning and managing your own workload with minimal supervision.
  • Recruiting and supporting volunteers.
  • Understanding of the way of life for today’s Armed Forces, veterans, and their families.
  • Understand the voluntary sector and preferably the military charity sector landscape in Wales.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 25th April 2021

Interviews: Tuesday 4th May 2021

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

Posted on: 09 April 2021
Closing date: 25 April 2021
Tags: Admin,Advice, Information
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