Caseworker jobs near Derby, England

MISSION OBJECTIVE

The Community Support and Insight (CSI) Team puts the 38 Degrees community of supporters in focus, by listening to and understanding their views, priorities and experiences, so that 38 Degrees can better reach and mobilise a powerful, broad community to create change and tell a compelling, story about the fairer, more respectful and sustainable country we want to become.

We lead on representing the views and real life experiences of our audiences so that supporters can be front and centre of our campaigns, and we deeply understand who is part of our community - bringing data that makes our campaigns more impactful and supporter-driven, and ensuring campaigns better resonate with our broad, representative community and beyond. We amplify these findings for use internally and externally. 

The CSI Officer, reporting to the Head of CSI, delivers a full-range of activities, from providing a high quality service and experience to 38 Degrees' community of supporters and stakeholders, to collecting and  reporting on relevant data and information and providing analysis of what we hear from the community of supporters and target audiences

The Officer role is responsible for making recommendations that contribute to ongoing CSI analysis and campaign decisions, using a variety of data points and channels, supporting the wider team to utilise community insights to make 38 Degrees more impactful and engaging, and to empower the 38 Degrees community. The role is also responsible for implementing relevant recommendations when required.

This job describes the role of the Community Support and Insight Officer. The 38 Degrees team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, the team will be expected to perform activities outside of their normal role.

Commitment

All 38 Degrees staff should have a deep commitment to our mission of empowering our supporters to win campaigns on the issues they care most about. 

DUTIES AND RESPONSIBILITIES

MANAGE INTEGRATED PROCESSES

• Analyse and report on CSI data, in line with 38 Degrees' data handling and security guidelines, in support of campaign design and delivery as well as data-driven strategic decision-making.

• Responsible for resolving queries from a variety of communication channels from our community of supporters and the public,while consistently meeting agreed response timelines and overseeing the timely resolution of urgent queries.

• Provide high quality service standards and supporter experience, based on established guidelines. Continue to develop, update, and implement these guidelines and best practices, and lead relevant staff training.

• Contribute to maintaining a culture that understands the priorities and experiences of the 38 Degrees community of supporters whilst challenging the perspectives of the wider team.

ALIGN

• Advise cross functional teams on community insights by utilising all available data sources and channels to understand our community of supporters and target audiences

• Bring timely analysis and recommendations to relevant teams from insights on a regular basis, which support the implementation of change and improves our campaigns and communities experience, and puts supporters front and centre

• Identify issues which promote/impede delivery of information critical to campaigns and supporter engagement activities and work to swiftly resolve these

• Create a range of work products to support and deliver on CSI and campaign priorities including content creation 

• Proactively identify gaps that may affect our community or service, and collaboratively deliver agreed projects to ensure the views of supporters and our target audience is heard and embedded. 

• Proactively support and guide petition starters to run their campaigns, and moderate, scope and share incoming campaigns with the CBY team, and then work closely with them to decide next steps, ensuring petition starters have consistent support and CSI better understand our community

• Collaboratively create work products, including questionnaires, and utilise other research methods, to enable 38 Degrees to deeply understand its community and their lived experiences and put real lives front and centre

SUSTAIN SERVICE

• Anticipate operational and systematic issues affecting timely delivery of information and CSI services to sustain continuity in the provision of the CSI service.

• Contribute to evaluating and improving 38 Degrees services to represent our communities perspectives, including testing as needed.

• Deliver insights which can be integrated with the priorities and work of the campaigns team

TARGET SKILLS PROFILE

Demonstrable significant experience of gathering information and providing recommendations based on insights and data, particularly qualitative data,  and of delivering high quality support to stakeholders ensuring consistency in quality and conformity with CSI standards, and establishing ongoing guidelines / best practice.

CONCEPTUAL

Understand the priorities of 38 Degrees' supporters and target audiences, and make recommendations about how to better serve them.

APPLIED

Deliver timely production of CSI deliverables, including weekly/monthly reporting, qualitative research, training/briefing sessions on service processes and outputs working collaboratively with colleagues.

Significant demonstrated skill in developing and sharing best practice.

INTERNAL

Advise cross functional team members on how to effectively engage with our community of supporters and identify opportunities for further engagement and how to embed.

EXTERNAL

Deliver an excellent service to our community of supporters and target audiences, ensuring they have an excellent experience of the CSI service. Engage with stakeholders to improve supporter services.

Demonstrable significant experience of planning, evaluating, and delivering processes, producing recommendations, qualitative research/analysis, and providing excellent support services, 

TIMELINESS

Complete projects, research, share/embed information and feedback and respond to supporter queries in a timely manner to ensure service standards are maintained.

QUALITY

Identify/implement/recommend improvements and enhancements to processes which improve team consistency, delivery, and quality.

TARGETED SPECIALISED KNOWLEDGE

• Significant experience in delivering a high quality support service to stakeholders, research, analysis and reporting on data from stakeholder engagement to inform organisational decision making. 

• Significant experience in the use of CRM tools and databases.

Winston's Wish is a national charity providing support to children and young people who have been bereaved. Our vision is of a society in which grieving children and young people get the support they need, when they need it.

We are currently seeking a Bereavement Support Practitioner who is passionate about supporting bereaved children and young people and wishes to join us in developing our digital services, to help us reach as many children and young people as possible. Working in our Online and Helpline team, you will provide telephone, email, Zoom and live chat support to parents and young people. 

You must enjoy providing telephone and digital support to children, young people or families, and be at ease with talking about the experience and consequences of bereavement in childhood. You will have excellent communication, interpersonal and active listening skills, and be able to work effectively and flexibly within a team setting. Strong organisational and IT skills are essential to this role.

In return, we can offer an interesting and rewarding environment where you can make a real difference.

Winston’s Wish is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals who bring fresh perspectives and experiences. Should you require the recruitment pack or application form in a different format, or any other adjustments to the recruitment process, please let us know.

We have an exciting opportunity for Children & Young People (CYP) Programme Facilitators to join a new digital CYP Service (WeMatter), working 37.5 hours a week on a fixed term contract until 31.12.23.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is based from home (which must be in England or Wales).

As a CYP Programme Facilitator you will be part of a newly established team within the WeMatter Service; a new digital service for CYP who have experienced domestic abuse. You will be responsible for providing safe, high-quality and consistent support to children and young people who have experienced domestic abuse through the online delivery of the CYP Recovery Toolkit. You will engage with children and young people who have experienced Domestic Abuse, to encourage involvement in the programme activity and to provide advice, information and advocacy where necessary.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you an experienced engagement / activities professional looking for a new challenge in the military charity sector who wants to make a real difference in the veterans community?

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based, being a varied one, focusing primarily on delivering an engaging and blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative, being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the East of England. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas AL, CB, CM, CO, IP, HP, LU, MK, NN, NR, PE, or SG please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Closing Date for Applications: Monday 1st July 2022, 2:00 pm.

Interview Date: Thursday 14th July 2022.

We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!

Note to candidate: If you didn't hear from us two weeks after the deadline, please assume that on this occassion your application hasn't been successful. 

We have an exciting opportunity for a Domestic Abuse Programme Group Facilitator to join the iMatter National team working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home based (with Homeworking allowance and London weighting if applicable).

As a Domestic Abuse Programme Group Facilitator you will be delivering the iMatter programme, which is an online programme for female victims of domestic abuse. You will be required to manage your own caseload and work in collaboration with the Initial Response Officers and other Programme Facilitators.

You will need:

Our ideal Domestic Abuse Programme Group Facilitator is someone who is resilient, confident with supporting others, happy to work as part of a team, and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy working environment and can demonstrate an ability to communicate with victims of domestic abuse in a professional and supportive manner. They will be able to lead and co facilitate the delivery of the iMatter programme in a group setting and be competent in the use of IT skills. Training will be provided in the use of our Case Management System.

You will need to have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity. Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Job title: Support Team Assistant

Status: Permanent, 36 hours per week

Location: Leeds Head Office (Hybrid working)

Salary: £21,731.80 per annum

Closing Date: 11 July 2022

Skills for Care helps create a well-led, skilled and valued adult social care workforce.

Our practical support helps leaders and managers recruit, develop and lead their staff, retaining them from entry level right through to senior leadership and management roles.

Find out more by taking a look at our website .

Skills for Care has an exciting opportunity for a Support Team Assistant to join our team.

In this role you’ll help social care providers use our Adult Social Care Workforce Data Set (ASC-WDS by providing first rate telephone and online support. You’ll be fully trained on the service to help you perform this key role.

You’ll need strong attention to detail and be able to work as part of a team.  You will have excellent written and spoken English skills and a good working knowledge of using Excel and Word.

We strive to deliver excellent customer service and we receive great feedback from customers. Our work helps Skills for Care deliver valued intelligence to the wider social care sector.

In return, the employee will receive benefits including

• 31 days annual leave plus bank holidays,
• health cash plan,
• discounts on various high street shops,
• stakeholder pension scheme

If you are interested in this role please visit the website for the full job description.

At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognize that sometimes an individual’s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need.

A DBS check is not required for these roles. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, we are looking for someone who is ready to take the next step up in this interesting development opportunity. Trevayler provides, Recovery Focussed Support in both our short term Crisis House and our Transitional Service, our services are co-produced giving people we support a voice in their recovery. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

You’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

The salary for this post is £19,304 per annum, plus £650 one-time payment if you start no later than 1st September 2022.

The post holder will be required to work (upon average) of four sleep ins and three waking nights per month. Additional to the salary, sleep in shifts will be paid at the rate of £78.30 and walking nights at £15 per shift.

We have six permanent full time roles available, requiring the post holder to work 37.5 hours per week. 

Please be advised that this role requires applicants to work on a rolling basis of 24 hours per day, 7 days a week for 365 days per year. 

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? 

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Location (UK): Home based – North East Scotland
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequent travel to Aberdeen Royal Infirmary to support clinic work, regular travel across Scotland for meetings and event delivery, occasional travel to other parts of the UK.

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary
We are recruiting for our award-winning Young People and Families Service. This role will lead the delivery of our participatory, self-management UK arts programme, alongside our team of amazing young volunteers. You’ll organise and curate an annual exhibition to raise awareness of the impact of rheumatic conditions on young people and their families. And you’ll help to deliver our one-to-one youth work embedded in the multidisciplinary team at Aberdeen Royal Infirmary.

About the role
We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. The role will be based in North East Scotland but will support service delivery across Scotland and the UK.

As a Young People & Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and most importantly young people to co-plan, deliver and evaluate a high-quality, holistic support offer locally and nationally. Using a community development/youth work approach, you’ll put children and young people at the centre of decisions about their journey and our service offer.

Using youth accessible approaches, you will help young people to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy. You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events.

You will act as the bridge between young people, their families and professionals – especially in healthcare settings. Here you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs in a relatable and youth-friendly style as young people learn to live well with their condition. You will support young people during the pivotal transition from paediatric to adult services and life, ensuring it is a time of empowerment and growth.

Key requirements
Essential:

• Experience of working within the fields of youth/community development work, especially within the arts as a subject expert.
• Understanding the importance of self-management and experience of delivering interventions to people living with long term conditions - especially arts-based interventions. Experience of taking a person-centred approach when providing support, with a passion for improving the lives of young people.
• Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.
• Knowledge and experience of embedding safeguarding and safe working policies and procedures.
• Experience of leading a project with project management skills including; supporting evaluation work, writing reports, developing project proposals, managing activity budgets and cascading learning and development to a team of staff/volunteers.
• Experience of working directly with artists and curators. Translating artistic plans into reality, as well as knowledge of contemporary visual art practice, culture, networks, curation and social engagement approaches.
• Excellent communication and interpersonal skills, and evidence of excellent relationship management with a wide range of stakeholders.
• Good IT skills; thorough working knowledge of MS Office Suite especially Outlook, Word, Excel and PowerPoint and digital working skills, including experience of using databases.
• Experience of workload planning including event management, especially within the arts, including experience of exhibition delivery. Sound organisational and time-management skills and the ability to prioritise workload effectively.
• Understanding of the importance of diversity, inclusion, and accessibility.
• Willingness to travel across the UK as required to attend meetings and events, which may occasionally be on a weekend.

Desirable:

• Knowledge and understanding of arthritis and other musculoskeletal (MSK) conditions.
• Understanding of the ‘Social model of disability.’
• Experience of using /delivering over virtual communication platforms; Microsoft Teams, Zoom, etc.
• Degree or related qualification in the arts.
• Good understanding of the social, health, emotional, economic impacts of the arts and arts based self-management.

We advise candidates to apply early as we reserve the right to close applications ahead of the advertised date.

Only shortlisted candidates will be contacted.

Interviews
First interviews: Dates to be confirmed, held on Microsoft Teams.

Bid Officer

Home Based

Job reference: 69

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

(part-time working would be considered)

Salary: £23,150 to £24,805 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We have an exciting opportunity for a Bid Officer, working within our support services, to provide administrative and bid support to the Service Design and Development (SDD) team. The successful candidate will support the team to submit high quality bids to retain and expand our services.

The Bid Officer will act in a supportive capacity, independently coordinating administrative functions as well as tracking new opportunities and supporting with competitor/market analysis and assisting with managing and tracking of contracts.

As part of POhWER’s Bid team you will support the Bid Manager and Grants and Partnership Manager throughout the tender/application process; monitoring tender trackers and identifying and scoping potential tender opportunities. This role includes completing SSQs (standard selection questionnaires) for tenders and attending market engagement events (virtually or occasionally in person).

We are looking for someone who has excellent administrative, organisational and time management skills with the ability to work accurately, with attention to detail. The successful candidate will have knowledge and understanding of working in a Business Development team including good knowledge of the tender process.

We are looking for someone with good IT skills with knowledge of standard Microsoft packages a good standard of English and maths and confident written and verbal communication skills with a commitment to a high level of confidentiality.

The successful candidate will have a confident and positive attitude as well as a strong team player with a flexible approach to meet needs of the team/business. You will have the ability to work confidently and independently with staff at all levels in the organisation and have knowledge and understanding of production of reports in a variety of formats.

Key Requirements:

To provide administration support for the team including:

· First point of contact for all communications to the Business Development inbox

· Implementing efficient filing systems for the SDD team and contracts including updating tracker systems

· Supporting the Bid Manager and Grants and Partnership Manager throughout the tender/application process

· Monitoring tender trackers and identifying and scoping potential tender opportunities

· Completing SSQs (standard selection questionnaires) for tenders

· Attending market engagement events (virtually or occasionally in person)

· Managing use of tender portals including expressions of interest, submitting clarifications and downloading and sharing clarification responses

· Carrying out research for bid submissions

· Submitting tenders via the portals, ensuring all formatting and time frame requirements are met

· Producing manager’s briefings for new services

· Liaising with commissioners, coordinating the contract signing process and chasing any outstanding paperwork

· Developing and maintaining strong working relationships with staff at all levels of the organisation - from the Senior Leadership Team to frontline support staff

· Sending regular updates including preparing and circulating weekly bid updates

· Managing the bid library

· Compiling reports and statistics as required

· Undertaking analysis of competitors.

Knowledge, Skills & Experience

As a minimum you should have:

· Excellent administrative, organisational and time management skills with the ability to work accurately, with attention to detail

· Knowledge and understanding of working in a Business Development team including good knowledge of the tender process

· Good IT skills with knowledge of standard Microsoft packages

· Good standard of English and maths

· Good confident written and verbal communication skills

· Commitment to a high level of confidentiality

· An energetic, confident and positive attitude with a high drive to learn new skills

· A strong team player with a flexible approach to meet needs of the team/business

· Ability to work confidently and independently with staff at all levels in the organisation

· Knowledge and understanding of production of reports in a variety of formats.

· Commitment to your own professional development

Ideally you will also have:

· Experience of using design software packages e.g. PowerPoint and Visio, to design visuals for tenders

Special Requirements:

· Occasional travel to POhWER’s offices

· A DBS check may be required.

· You should be able to work outside normal hours occasionally when required.

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, and your notice period.

Please submit your CV and cover letter quoting reference 69.

Closing date: 30th June 2022

Interviews: 13th & 14th July 2022

For an informal discussion please contact Sarah O’Raw, Bid Manager.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Job title: Perinatal Peer Support Project Co-ordinator

Salary: £13,200 (£22,000 FTE)

Hours: 21 per week

Fixed term contract until 31st March 2023

We are looking for a talented individual to join the NCT Parents in Mind Coventry and Warwickshire team, coordinating the delivery of the perinatal mental health peer support across the area – initially until April 2023, but with the possibility of extension, subject to funding.  This role is home-based but will include regular meetings (sometimes at short notice) across Coventry & Warwickshire, so the ability to travel and a flexible approach to working are essential. The post will be for 21 hours per week.

The post holder will use their excellent listening skills, sensitivity and empathy to liaise with service users, volunteer peer supporters and other services/professionals, ensuring that the peer support delivered in the service is safe and effective.

You must have excellent written and oral communication skills and be able to quickly create rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health support is also essential to the post. This is a complex project, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. The post holder will be an ambassador for the service across the locality, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced mental health difficulties during the transition to parenthood, and the accredited training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equality, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: 12 noon, Wednesday 20th July 

Interviews will take place via Zoom in mid August.

Job Title: Advice and Information Team Leader, Northern Ireland

Region: Northern Ireland – Home Based

Directorate: Operations

Contract: Permanent, Full Time, 35 hours per week

Salary: £30,600 to £31,600 per annum

The Role

At the Royal British Legion, we believe in building on potential. As an Advice & Information Team Leader your ability to ensure that each office in your region delivers high quality person centred advice and support to beneficiaries, members and the public could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Advice & Information Team Leader you will be responsible for holding regular complex case discussions with your team members to ensure that complex and vulnerable clients are well supported.

If successful, the main duties of your role will be to:

• Manage the services and support provided by team members and volunteers, ensuring this meets appropriate quality standards and delivers personalised, outcome focussed, flexible support in accordance with Legion policies and best practice.
• Ensure individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs and where appropriate referrals made to specialist Legion advisors, Legion services (e.g. break centres, care homes etc.) or other statutory or non-statutory providers as necessary.
• Co-ordinate the allocation of resources and planning of support activities within the welfare team, planning regular or peripatetic beneficiary support sessions in secondary locations drawing on inputs from other charities and providers as appropriate.
• Oversee caseloads and monitoring volume, ensuring that trends are identified and fed back to inform area and national resource planning and, collecting appropriate casework data, to inform local lobbying/service improvement campaigning. Ensure effective case management is undertaken and standards are maintained through regular audit of casework.
• Ensure team members maintain a knowledge and understanding of services and support available from the Legion, statutory and other local providers. Identify and explore opportunities for joint-working or collaboration with the aim of extending and improving the support available to beneficiaries and ensuring this is provided in a co-ordinated way. Providing, where appropriate, information on local services to the knowledge management team to inform the knowledge database.

This role is home based but we have adopted a hybrid working model, where you will still travel regularly to meet with staff.  A full driving license and access to a vehicle is therefore essential and you will be required to live within the region.

This role is subject to an Enhanced DBS check.

the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact

How to Apply

Please click 'Apply online’

Closing date for this role is: Thursday 14th July 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Haringey team.

Position: Stroke Association Support Coordinator

Location: Home based - Haringey, London. However, Frequent travel will be required as part of this role (May include team meetings or other work related meetings)

Hours: Full-time, 35 hours per week.

Salary: Circa £24,370 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Our services are contracted, we currently have funding for this contract until 31 March, 2023

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 8 July

Interview Date: 18 July

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the London Service Delivery Coach Team, the Stroke Association Support Coordinator provides stroke survivors, carers and families with personalised support throughout the stroke recovery journey. The purpose of the role is:

• To work with stroke survivors to identify and establish their personal communication and social goals.
• To plan and deliver meaningful activities to address identified communication support needs and goals in a variety of ways including both individual sessions and small group sessions.
• To work collaboratively with a range of organisations, clinicians and other professionals to create meaningful networks, providing the best possible support throughout the stroke pathway and into the community

About You

You will be/ have experience/have a proven record of:

• Ability to communicate effectively face to face, in writing, by email, on the telephone with stroke survivors and carers needs
• Interpersonal skills in order to communicate effectively with service users, colleagues and partner agencies
• Experience of providing person centred support to vulnerable people

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

This role is home based, but extensive travel is required across the local area and occasionally further afield.

To fulfil the role, you must abode in the U.K and have the right to work in the U.K

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Bradford Trident is looking to appoint a  Choices (End of Life Support) Officer

14.8 hours per week (40% FTE )

1 year fixed term contract (+ I year extension subject to programme performance)

Salary Level: £ 24,720 (pro rata) Plus 6.6% matched pension contribution

Funded by the City Clinical Commissioning Group from the Reducing Health Inequalities in City, the Choices (End of Life Befriender Plus) programme is being delivered by 3 CVS organisations – Bradford Trident, The Thornbury Centre and Girlington Community Centre working in partnership to share best practice and support each other. The EOL Befriending Plus project’s main aim is to reach out to people, their families and or carers at the end stages of their life. It will provide individuals with 1:1 support to help ensure they have appropriate assistance in place. It will help relieve social isolation and loneliness, increase their social contact, interaction and stimulation by access to a volunteer befriender and support group

Choices Officer will:-

• Accept referrals into Choices and undertake assessments
• Provide 1:1 support to Choices clients
• Recruit and train Choices volunteer befrienders
• Match users and volunteer befrienders and provide ongoing support
• Develop a peer support group
• Take responsibility for safeguarding issues
• Liaise with relevant agencies/organisations/health providers and all referrers as required
• Actively participate in the development of the service and promote the service to potential users and referral agents

Applicants should have:

• Experience of recruiting, training and supporting volunteers
• Knowledge of EOL/bereavement issues
• Experience of working with older people and/or adults at risk
• Experience of working in the health and care system

We are also recruiting for CLICS Volunteer Coordinator (0.2 FTE).  Candidates are welcome to apply for a combination of posts if they fulfil the requirements

This post is regulated and therefore not exempt from the Rehabilitation of Offenders Act 2010. An enhanced DBS check will be required for the successful applicant.

Closing Date: Monday 05:00pm, 04 July 2022

Interviews: Tuesday (pm) 12 July 2022,

Salary - £37,300 - £40,248 + up to £5,000 accountancy allowance

The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. The postholder can be based at any of the GPA locations with Finance presence outside London with offices in Birmingham, Leeds, Manchester, Newport, Norwich, Nottingham and Swindon.

The Assistant Finance Business Partner (Property) will be a pivotal point of contact as finance support for the Property Directorate in the GPA. They will monitor expenditure and income, investigate variances, contribute to business cases and play a key role in monthly reporting and annual budget setting. This post reports into the Finance Business Partner and will have a wide network of customers across the Directorate they support. The post holder will contribute to GPA developing a culture of strong financial management.

The responsibilities of the Assistant Finance Business Partner will include

• Working with GPA’s outsourced Property Partner to:
• Ensure that the financial accounting for the GPA property estate is accurate.
• Monitor income and expenditure and investigate variances.
• Support maintenance of the property general ledger.
• Support delivery timely and accurate financial reporting.
• Commercial Acumen -Awareness & understanding of commercial drivers, risks and financial expenditure and income, ability & knowledge to manage finances, contracts, commercial relationships to secure benefits for GPA, it’s clients and customer.
• Establish and maintain good relationships across the relevant Directorate and the wider GPA Finance function
• Maintain monthly financial forecasts and accruals, and support quarterly reviews
• Support the delivery of accurate financial data in a timely manner to enable effective decision making
• Provide advice on correct financial treatment of income and expenditure and PO’s.
• Ensure correct financial governance and stewardship of projects and programmes
• Play an active role as a member of the wider finance team, contributing expertise in the development of strategies, proposals and ways of working
• Assist in Budget profiling and monthly forecasting
• Analysing expenditure and providing commentary against budget and forecast and ensuring income recovered
• Management accounts preparation and provision of board slides
• Identifying and reporting on financial risk to GPA
• Liaising with auditors
• Ensuring robust financial reporting across projects
• Business Partnering with non-finance managers in order to develop processes and the understanding of financial requirements
• Contribute to and provide advice on business cases
• Developing financial systems alongside others to make processes more user friendly, efficient, effective and robust.

 Key Skills & Experience

• Qualified or part-qualified accountant
• Experience of property accounting preferred but not essential
• A good level of financial reporting experience
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Ability to communicate complex matters to a non-financial audience
• Ability to work well as part of a geographically dispersed team
• Strong focus on delivering an excellent service to customers
• Strong organisational skills to meet deadlines in a fast paced environment
• Strong Microsoft Excel skill

For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.