The Disability Resource Centre (DRC) is a leading disability organisation operating in Birmingham, Solihull and the wider West Midlands.

Our mission is ‘to build a sustainable business to empower disabled people to take control of their own lives and to actively seek out opportunities to achieve their full potential as individuals in mainstream society’.  This is at the heart of everything we do.

We are seeking a highly motivated and experienced individual to lead and manage our day to day operations including the effective delivery of all programmes and services and the running of the Information, Health and Wellbeing Centre in Birmingham.

Candidates should be educated to degree level or equivalent; have experience of working at a senior management level leading direct service delivery comprising a complex array of programmes; and have a proven track record in effective contract management, quality and continuous improvement, performance management together with financial, legal and contractual compliance. Knowledge of the health, social care and/or employment and skills markets would be advantageous.

For further information, please download the relevant job details pack or visit DRC’s website via the apply button.

Closing date for applications: 5.00pm on Friday 6th November 2020.

Interviews will be held on: Monday 16 November November 2020.

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend
who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre
works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living
and/or working in the London Borough of Sutton.

As a partner in Sutton ‘Uplift’, Sutton Carers Centre is working alongside the lead partner, South West London & St Georges NHS Mental Health Trust, to deliver a range of services aimed at supporting anyone with a mental health or wellbeing need in the London Borough of Sutton.

We are seeking a Carers Wellbeing Navigator who will be based within the Wellbeing Team at Sutton Uplift, and who will lead on providing practical and emotional support to Carers and those who may otherwise not access mental health services.

You will have experience of working with people who have experienced poor mental health, with values based on recognising the unique strengths and abilities of individuals and families. You will be helping to build capacity and resilience within families and communities, offering support tailored to individuals to help improve their wellbeing.

Closing date for applications: Monday 26th October 2020 12 noon

Proposed date for Interviews: Tuesday 3rd November 2020

Join the friendly and welcoming team at City of Sanctuary Sheffield, as part of the Sheffield Project for Refugee Integration and Growth (SPRING) which supports refugees in the city. 

This is a key role. The SPRING Front of House Welcome and Support Worker is responsible for meeting and greeting refugees and helping them get the services they need. At the moment this role is being done online and over the phone via the Virtual Sanctuary. In the future, it will return to being face to face at the Sanctuary in the city centre.  You will have to be adaptable and comfortable working in both settings.

You will be working alongside and supporting many different volunteers on the SPRING project.

As the first person many refugees come into contact with, you will need to be welcoming, calm, and good at listening. Your English must be good, and it would be great if you could also speak another relevant language. You will need good IT skills so that you can use databases and web-based information and referral systems. 

We particularly welcome applications from people who have personal experience of the asylum system and people of colour.  To support all applicants, free preparation sessions will be run by the New Beginnings team at Voluntary Action Sheffield.  These will be open to anyone applying for the role to learn a bit more about the job and get support with their application.  The sessions will run at 10am on Tuesday 27th October and on the week commencing 2nd November (exact date tbc).

Copies of the Job Description, Person Specification and information about the SPRING project can be found in the attachments and on our website where you can also find out further information about City of Sanctuary Sheffield.

To apply for this role, please write a covering letter (no more than 2 pages long).  In this letter:

• say why you are applying for the job.
• tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets each requirement.  

In addition, please include the following:

• a brief summary of the work and volunteering you have done or a short CV.
• name, phone and email addresses of two referees, at least one of whom can comment on recent work or volunteer experience.

The closing date for applications is 5pm on Monday 9th November.

Longlist interviews will be held in W/C 23rd November and shortlist Interview will be held W/C 30th November.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Croydon is located in the heart of the borough on Surrey Street in Croydon, directly next to the market in the centre of Croydon. Our Skylight offers a number of courses, 1-1 coaching around progression, work and learning, mental health and housing and provides practical support in the form of showers and laundry facilities to assist and support individuals who are street homeless.? In addition, we work closely with partner agencies including the homeless health team, job centre plus and drug and alcohol outreach teams.

About the role
This is a temporary role for 3 months with the possibility of extension/ being made permanent.
As an Initial Contact and Engagement Advisor, you’ll be part of Crisis Skylight Croydon’s exceptional Initial Contact and Engagement service providing a high quality, non-judgemental and safe service to the growing number of individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Initial Contact and Engagement Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service and offering Information, Advice and Guidance (IAG) on local homelessness and other related services.

Crisis uses a case management approach and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.

The Croydon Skylight building is currently open three days a week, and therefore you will be expected to work some days from home but also to be able to work from the building on a rota basis.  

About you
To be successful in this role you will have:

• Experience of working within a reception or administrative support role
• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.
• Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.
Closing date: Sunday 8th November 2020 (at 23:59)
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Role:

An exciting new office management role, working with both for Bridge 5 Mill and the Kindling Trust. Help us to create a welcoming space for building users, rebuild the events business and help us run a tight and efficient office to be as effective as possible in our work for social change.

Background

The Fairfield Group is a pioneering family of organisations based in Greater Manchester and promotes ecological and social justice through a number of practical activities and projects. Fairfield Environment Trust is the registered charity that owns three delivery bodies: the Kindling Trust, Bridge 5 Mill and Fairfield Environmental Services (Fairfield Recycling). Each subsidiary focuses on a different aspect of FET’s objectives. This post would be supported by the group as a whole, but will be specifically focused on Bridge 5 Mill and The Kindling Trust.

Bridge 5 Mill is Manchester's original centre for social change. We provide offices for a range of amazing tenants who share our vision and before lockdown we were a thriving centre and venue for many events and activities. Six months ago our events had to stop and understandably, in such uncertain financial circumstances, we lost some of our staff to other adventures. We are looking for someone to help us open back up again, to create a welcoming and smoothly run space for existing tenants and building users, as well as build back up the event hosting element of our work.

The Kindling Trust works to create a fairer, more sustainable society, starting with the food system. Over the last 13 years, The Kindling Trust have established and run a series of practical projects to engage people in sustainable food and farming. The next exciting stage of our development is to establish a pioneering agroforestry farm on 100 acres close to Manchester. We are looking for someone to help us organise and manage our office (systems, administration, volunteers etc.) in a friendly but efficient manner.

With combined resources we have created a new role that we are very excited about, to work across the two organisations. Someone who offers a welcoming presence in the Mill for tenants and other building users; as well as managing email and phone enquiries for both organisations. This role aims to rebuild the events business at the Mill and run a tight and efficient office to be as effective as possible in our work for social change.

Job Description:

Main Duties:

A. Create and maintain a welcoming space for all users of the building

• To be based in Bridge 5 Mill, 5 days a week including on reception at specific times of the day (for example, between 9am - 10am each day).
• To provide great customer service to all building users.
• Liaise with tenants and deal with any problems or queries promptly
• Oversee the overall appearance of building, responsibilities include reporting repairs needed, organising maintenance work, liaising with external suppliers and contractors including the cleaning staff.

B. Administration and office management for Bridge 5 Mill and The Kindling Trust

• Respond to emails, phone calls, Facebook messages etc. and answer enquiries for both the Kindling Trust and Bridge 5 Mill.
• Update procedures and systems as we transition out of lockdown
• Review and improve office and organising systems including holiday booking systems etc.
• Take responsibility for the ordering of equipment and consumables with our Bookkeeper.
• Assist with the timely upkeep of records and other administrative tasks including; general office duties, filing, handling mail, etc.
• Understand the importance of data protection and maintain standards of best practice.
• Work with the Communications Worker to keep Kindling’s database of Volunteers, Supporters and Potential Volunteers up to date.
• Provide regular reports on our database, make recommendations for improving the collection of relevant data and help us use this data to improve our communications.
• Help Project Co-ordinators and our Communications Officer to complete an annual impact report

C. Volunteer recruitment and support

• Develop our volunteer strategy, including support measures and assist with their implementation.
• Recruit volunteers for the Kindling office and the lead up to the Kindling Farm Community Shares Campaign
• Update, maintain and oversee the Kindling volunteer database.

D. Events Management at Bridge 5 Mill

• Respond to enquires regarding venue hire (web, email, telephone and walk-ins), including drawing up tailored quotes for event requirements.
• Liaise with event organisers on their requirements prior to their event.
• Supervise the running of events on the day and ensure a smooth, efficient and successful event for organisers and attendees.

E. Publicity/Marketing of Bridge 5 Mill as an office space and venue

• Work with the Communications Officer to market Bridge 5 Mill office space to groups who want to be based at the heart of sustainable and social justice work in Manchester.
• Work with the Communications worker to market Bridge 5 Mill as the best events and meetings venue in Manchester.

F. Health and Safety

• Liaise with the Bridge 5 Mill board to maintain the security of the site and the safety of all those who use it.
• Ensure all building users are provided with Health and Safety information.
• Carry out risk assessments for activities taking place in the building.
• Oversee the placement of additional measures in light of the current and changing Covid situation.

G. Finances

• Work with the Fairfield Group Finance Worker to oversee budgets and report findings to the board.

H.  General responsibilities of this post

• Report progress to the Fairfield Environment Trust’s Board of Trustees.
• Reflect the Fairfield Group’s vision and principles, strategy and policies at all times.
• Be aware of and comply with all relevant policies and procedures.

• Fulfil such other duties and assignments as may be required from time to time.

Richmond Advice and Information on Disability (Richmond AID) is an organisation of and for disabled people, working to improve access, choice, quality of life and independence for disabled people in the London Borough of Richmond upon Thames and surrounding areas.

Richmond AID are looking for an enthusiastic and highly organised Office Administrator to join our team. We need someone who is a real team player with an excellent attitude to supporting other members of the team.

You will manage the building, day to day IT and office and reception duties. You will be extremely IT proficient. You will also have a keen interest in marketing and communications and ideally have experience in this area. You will be a people person and enjoy working within a busy team.

Please note this is not a remote working/home working role. We are currently running a number of services operating out of the building. Your presence in the building will be vital to the smooth and efficient running of our services during the Covid period.

Send a CV and Cover Letter telling us how you meet the Job Description.

Office Administrator  

Salary: £22,000 to £28,000 incl OLW depending on experience

Hours: full time – 36 hours per week

Closing Date: 10am on Tuesday 27th October 2020

Richmond AID offer 25 days annual leave plus eight bank holidays. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays.

You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Have you got excellent front-of-house organisational skills? Are you committed to supporting a successful social care organisation to provide excellent customer experience at our national Head Office in Stockport town centre? Are you an inclusive leader with exceptional communication skills?

We are looking for an organised and efficient Office and Customer Manager to oversee our newly restructured front-of-house Customer Care Reception Team. You will manage an established team of Customer Care Receptionists to provide front of house cover over a 12 hour period daily.

Creative Support is a not-for-profit provider of social care services operating for nearly 30 years. Our vibrant Head Office has a range of customers including; the people we support, their family and friends, colleagues, local authorities, CQC, other external professionals and the general public. We can receive up to 800 calls a day as well as regular visitors to the office and it is vitally important to us that they receive the highest level of customer care at all times.

We require someone with experience of working within a large office or facilities role, who has excellent communication skills and a strong commitment to customer care. Experience working in the health and social care sector or a related field is also desirable, as is the ability to manage a team of five Customer Care Receptionists and oversee our service user Meet and Greet Volunteers.

You will also help to support the Facilities and Property Management Teams, as well as our in-house Health and Safety Team, to ensure a safe and well run business environment for the 200 staff who are based at Head Office. During the Coronavirus pandemic, where Creative Support are essential keyworkers, we need to sustain a Covid-19 safe workplace which will be largely overseen by this role. This is a rewarding, interesting and varied role, with full training provided.

Full or part time hours are available. Full time hours are 37.5 per week, and part time to be agreed subject to a minimum of 4 days in the office, with a minimum of 30 hours per week. This may include evening, weekend and public holidays according to the needs of the department although hours will primarily be within Monday to Friday 8am-8pm. You will take part in a rota to ensure cover across the week.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are committed to providing responsive, person-centred care which promotes the independence, wellbeing and social inclusion of the people we support.

The successful applicant will provide a high-level professional administrative support and assistance to our supported living and outreach services in the Shropshire area. The post holder will report directly to the Registered Service Manager for the Telford and Shropshire services. The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.

The main purpose of the role is to provide an efficient and effective business support function to the local registered office. It is essential that all of our services maintain excellent and accurate records, using systems that support the service to evidence CQC Requirements and Contract Requirements. Developing and maintaining robust recording systems with Service Directors guidance is a key function of this role.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 
Crisis works throughout Edinburgh, offering advice, support and access to training and employment opportunities for people experiencing homelessness. 

About the role
This is a 12 months temporary role to cover the secondment of the current Administration Manager to another role within Crisis. 
You will play a crucial role in the Skylights Management Team, overseeing the core administration functions across the service, including education, progression and reception, Events and Christmas and provide effective and efficient customer service function for Crisis Skylight Edinburgh services and members. In addition, in a varied and challenging role you will have delegated responsibility of appropriate budgets and overseeing financial processes such as petty cash and processing of invoices in addition to partnership working with the other organisations and supporting activities running within Edinburgh Skylight and outreach services 

About you
To be successful in this role you must have:

• Experience of developing, implementing and monitoring office administration procedures to support a multi-disciplinary team
• Experience of managing a reception where, at times, people may present with challenging demands
• Ability to manage a busy and diverse workload whilst maintaining attention to detail and accuracy
• Experience of managing a budget and managing financial procedures
• Experience of managing, developing and supporting staff or volunteers
• Ability to use own initiative and proactively contribute to the effective running of the centre
• Excellent interpersonal skills with a high level of written and communication skills
• Excellent knowledge of Microsoft Office (Word/Outlook/Excel)Sound knowledge of health and safety issues and safeguarding procedures to ensure a safe environment is provided for members, staff, volunteers, supports and visitors 

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.

Closing date: Sunday 15th November 2020 (at 23:59)

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website. 
We value diversity, promote equality and encourage applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness

St Peter’s School York is one of the leading schools in the country delivering a dynamic all-round education to children from ages 2 to 18. Superbly located on a 47-acre riverside campus just 10 minutes’ walk from the centre of York, St Peter’s is an over-subscribed co-educational, day and boarding school with ambitious plans for the future.

This is a new role for the School and offers an exciting opportunity for a professional with strong fundraising experience to join the St Peter’s community. The successful candidate will work closely with the Head Master and engage with the School’s Governing Body, Senior Colleagues and the Whole School Community. Key to this engagement will be the forging of close links with the School’s alumni body, The Old Peterites.

A competitive salary will be offered which will be commensurate with qualifications/experience. 

The closing date for all applications is Tuesday 3rd November 2020 at 9.00am.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to checks by the Disclosure and Barring Service.

Registered charity number: 1141329

The Victims First Specialist Service is an amalgamation of three existing services designed to cater for adult victims of crime with complex practical and emotional needs. The service is delivered in partnership by three well established charities: Thames Valley Partnership, Oxfordshire Sexual Abuse & Rape Crisis Centre (OSARCC) and Trust House Reading.  The postholder will be contracted to one of the three partner agencies. Many of those referred to us will have experienced sexual violence or criminal exploitation including modern slavery. We provide holistic, trauma focussed support from a team with a variety of specialist skills in supporting service users. 

We now have vacancies for three Outreach and Inclusion Workers (working with our Oxon, Berks and Bucks delivery teams) to work specifically with BAMER communities to improve their experiences of accessing and receiving support if they are affected by sexual violence and/or other abuse.  There will be an expectation of an ISVA qualification – or a willingness and interest to work towards this. You will manage a caseload of potentially complex cases, providing prevention, intervention, emotional and practical support (including crisis support) and will help to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices to change their lives. You will need to work with your own team and other agencies to risk assess cases and create Safety Plans to manage the safety & needs of service users. A knowledge of the full range of civil, criminal and other practical support options available, and the role of an independent advisor within them is necessary. You will need compassion, empathy, sensitivity and an ability to work collaboratively.  You will also have sound organising and problem solving skills and flexibility around working hours when necessary.

The role will operate from offices in Reading, Oxford, MK or Aston Sandford - however you will not necessarily be expected to be office based as the work is hands on and will entail being out and about in your given  area dealing with service users, as well as occasional travel across the Thames Valley.  These are full time roles although job share and flexible working may be available on request.  Fixed term contract until July 2022 

JD and Application Form available from the Partnership website

Closing date for applications:  Friday 30th October 2020 at 5pm

Interviews will be held  on:  5th and 6th November 2020

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Brent, based in Harlesden, provides support to individuals affected by homelessness around housing, wellbeing, training, employment and volunteering, and support to progress towards leading independent lives. 

About the role
Crisis Brent is currently recruiting for an Initial Contact and Engagement Advisor to join our team to work in an exceptional engagement and assessment service at our Skylight. The successful candidate will work with the Skylight team to provide a high quality, non-judgemental and safe service to the growing number of individuals who approach Crisis Brent for support. As the first point of contact for a range of enquiries from individuals with complex and multiple needs, visitors, volunteers and supporters, the Initial Contact and Engagement Advisor is required to provide information about Crisis services, Information, Advice and Guidance (IAG) on local homelessness and other related services and signpost accordingly, and deliver high quality triage and assessment. 
You will receive a full induction, ongoing training and regular supervision to support you in this role.

About you
To be successful in this role you will be able to demonstrate experience of managing and delivering reception and customer service functions, providing excellent customer care and the application of strong administration skills to ensure smooth service delivery, including the triage, assessment and engagement of our Members. You will be committed to working within a psychologically-informed environment, delivering a high-quality service to vulnerable groups of people to support them on their journey out of homelessness. Candidates will have to demonstrate boundaried and empathetic approaches to managing challenging situations and behaviours ensuring relevant processes and procedures are followed. 
This is an exciting opportunity for someone with strong interpersonal and organisational skills to work collaboratively in a focused, innovative and supportive team and work in a busy and stimulating environment. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.
Closing date: Sunday 8th November 2020 (at 23:59)
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Administrator - Health and Safety Compliance

ROLE: Lead Health and Safety Compliance Administrator
LOCATION: Bolton (BL1 1RZ)
DURATION: Permanent
HOURS: Monday to Friday, 35 hours per week

WHO ARE THEY?

Our client is a nationwide charity and a leading provider of residential centres, foyers, supported accommodation and move-on housing for single and homeless people across the UK.

They are on a transformation journey, striving to assist their residents and staff alike, to help them in Transforming Lives. Their hard work has been rewarded as they have been awarded a spot in the Times Best Companies Top 100 Not-For-Profit Organisation To Work For 2020.

WHAT ARE THEY LOOKING FOR?

They're looking for you (if you’re someone who is looking for a meaningful job that makes a difference in the community, whilst being provided with flexibility and real potential for growth).

They're looking for someone to join their family, to assist the Health & Safety Compliance team in administering contractual arrangements against service delivery, maintaining technical documentation associated with the management of landlord and corporate health and safety, whilst managing the Health & Safety Compliance Administrator(s).

Previous experience in a health & safety compliance administration role within the housing industry and people management skills are preferred. Ideally, you’ll have good knowledge of UK health & safety compliance legislation and best practice and with a strong focus on attention to detail and accuracy.

WHATS IN IT FOR YOU?

If return for your support, we’ll reward you with:

SALARY: £24,710 to £29,070 per annum, paid monthly
BENEFITS: 26 days’ annual holiday, plus bank holidays, increasing one day a year for the first five years, Life Assurance, pension scheme, an employee health assistance programme, professional development opportunities, flexible working arrangements and more!

DATES FOR THE DIARY

CLOSING DATE: 08 November 2020. Please note that this role may be closed earlier than the closing date if a high number of candidates is recieved.
INTERVIEW DATE: TBC

THEIR COMMITMENT

They are an equal opportunities employer. They celebrate diversity and they are committed to creating inclusive environment for all current and future team members, working together to continue to help Transforming Lives.

TLG is a rapidly growing charity seeking an excellent administrator to provide key support to our Bradford based HR, People & Culture team. This role will work closely with TLG’s HR Advisors, requiring someone with a desire for detail and accuracy across a number of crucial areas and the ability to handle confidential information with sensitivity.

The role will lead on key administrative processes across the HR function, including staff records, safeguarding checks, and assisting the team with recruitment administration. Furthermore, the postholder will play an essential role in data reporting and payroll processes, so we are looking for someone with a strong eye for detail. You will be joining the team at an exciting time where we’re implementing a new HR system, so we’re looking for someone who thrives in providing operational excellence and setting up logical processes to ensure the system is used to its full potential. The successful person will need to be comfortable handling a wide range of different administrative duties and be able to meet multiple demands and responsibilities.

This is a unique opportunity for someone with a strong passion for administration and organisational skills. With high capacity, proactive instinct and excellent communication skills, the HR Admin & Systems Coordinator will need to be comfortable handling a wide range of administrative duties and be able to meet multiple demands and responsibilities. The role may also provide opportunities to offer administrative support to different teams within TLG as they help to shape how TLG operate and function.

 We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Initial interviews will take place on Monday 2nd or Tuesday 3rd November 2020, with final interviews week commencing Monday 9th November 2020.