Centre receptionist jobs

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is the first point contact for people who contact our centre in person or over the phone, so we are looking for someone with exceptional customer service skills, who is warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.

The closing date for applications is the 13th of July. Interviews will be held in person on the 23rd of July in our centre in Mitcham.

Are you searching for a rewarding shelter medicine role?

Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.

RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.

The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.

There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals. 

Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre 

In a nutshell, we are offering:

-  Up to £60K FTE (based on a 37.5 hour week)

-  Sole charge role

-  No OOH, evenings or weekends

-  Part time (21 hours per week over 3 days)

PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.

KEY DUTIES AND RESPONSIBILITIES:

- Undertake veterinary duties as directed including theatre and wards.

- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.

- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.

- Support the development of our community welfare services in order to positively impact on animal welfare in our area. 

- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.

- Assume an active role in decision-making related to welfare and euthanasia.

- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.

- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.

- Maintain personal CPD as per RCVS guidelines.

- Provide expert advice and training to the Veterinary Nurse and Animal Care team.

- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.

- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.

- Work closely with the Inspectors and Animal Welfare Officers.

- Assist with recruitment within your department areas.

- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.

- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.

While at work all staff are required to:

● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.

● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.

● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.

● To attend monthly supervision and annual appraisal with the branch manager.

● Take care of their own health and safety and that of others who may be affected by their acts and omissions.

● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.

This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply please email your CV and cover letter.

About the role

We have an exciting opportunity for a part time Front of House Administrator position to join our team. This position is based in the Buildings and Guest Services Team and answers to the Director of Buildings and Guest Services. This a high profile customer facing role and you will be the first point of contact for all staff, tenants and visitors entering the premises.

Responsibilities:

• Reception: Be the welcoming face of RCOG, greeting all visitors, contractors, and handling general enquiries. Efficiently manage switchboard calls and maintain a tidy and professional reception area.
• Administration: Provide administrative and operational support, including cross-charging information, purchase orders, and inventory maintenance. Assist in organising internal and external events and supporting the Events and Catering Contractor.
• Safety and Health: Follow risk assessments and collaborate with the security team to ensure a safe environment for all.
• Facilities Management: Oversee the Building Management System, manage the post services, and update the helpdesk for maintenance contractors. Assist with routine building checks and reactive maintenance tasks.

About you

We are looking for a motivated and proactive individual with a passion for exceptional customer service and efficient administration with:

• Experience in a direct customer-facing role
• Confident user of MS Office Suite and familiarity with office equipment
• Excellent verbal and written communication skills
• Exceptional organisational and time-management skills
• Good arithmetic skills and basic maintenance skills
• Ability to work under pressure and maintain confidentiality.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00 am on Monday 7 July 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Job Title: Data & Administrative Officer

Location: The Gap Centre, 42 Stow Hill, Newport

Hours: 28 hours per week (Part-Time) Usual working pattern: Monday – Thursday, 9:30 AM – 5:00 PM (including a 30-minute unpaid break)

Salary: £18,345.60 per year - Actual (£12.60 per hour - Real Living Wage)

Contract Terms & Role Evolution: This role is initially offered on a one-year contract, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.

Reporting To: Report directly to the Operations Director, while working collaboratively with all staff and providing support across departments as needed.

Job Purpose:

The Data & Administrative Officer - with Reception & Support Services duties will be responsible for managing reception duties, administrative coordination, service-user data handling, and frontline support. This role is crucial in ensuring the smooth day-to-day operations of The Gap Wales and creating a welcoming environment for asylum seekers, refugees, and other service users.

Organisational Context:

The Gap Wales is committed to supporting asylum seekers and refugees in Newport, offering structured advocacy, integration programmes, and community-led initiatives. This role plays a vital part in ensuring that individuals accessing our services receive timely support and an efficient administrative process.

Main Duties and Responsibilities:

Reception & Frontline Support:

• Serve as the first point of contact, greeting visitors and handling enquiries in person, via phone, and email.
• Provide frontline support by triaging service-user needs and signposting them to relevant staff, services, or external agencies.
• Maintain a welcoming and inclusive atmosphere, ensuring vulnerable individuals feel respected and valued.

Data Management & Analysis:

• Manage and update service-user records, ensuring accuracy and compliance with GDPR.
• Assist with data collection and basic analysis to monitor service impact and inform reporting.
• Maintain confidential records and assist with documentation required for funding applications and grants.

Office Administration & Coordination:

• Oversee daily office operations, including scheduling meetings, managing correspondence, and maintaining filing systems.
• Assist with event planning, volunteer coordination, and onboarding processes for new staff and volunteers.
• Support the preparation of reports, presentations, and outreach materials.

Basic Support Services & Resource Management:

• Provide administrative support to frontline services, including monitoring inventory and ensuring essential supplies are available.
• Maintain oversight of service-user needs and ensure appropriate guidance on available resources.
• Support fundraising activities and project documentation, ensuring transparency in organisational reporting.

Salary & Benefits:

• £18,345.60 per year (Actual), paid in line with the Real Living Wage.
• Annual leave: 25 days plus bank holidays (Pro rata)
• Pension scheme: Contributions in line with organisational policy.
• Reasonable work-related expenses will be reimbursed in line with organisational policy.
• Opportunity to work in a meaningful, community-focused organisation making a tangible impact.

Training and Development:

· Successful candidates will benefit from robust training and mentoring programmes, ensuring continuous skill enhancement and professional growth. We invest in our team's development through regular workshops, courses, and hands-on mentoring, helping you stay at the forefront of your field. As the role evolves and funding is secured, there will be additional opportunities to expand your responsibilities and progress into a permanent, strategic position within our organisation.

General Responsibilities:

• Maintain confidentiality and handle sensitive information appropriately.
• Uphold values of equality, diversity, and inclusion in all aspects of work.
• Represent The Gap Wales professionally in interactions with service users, partners, and stakeholders.

Person Specification:

 

Essential:

Skills:

· Strong organisational and administrative abilities.

· Excellent communication and interpersonal skills, particularly in a frontline support role.

· Proficiency in Microsoft Office and basic data management tools.

· Ability to manage sensitive situations with empathy and professionalism.

Experience:

· Candidates should be comfortable engaging in customer-facing interactions, managing reception duties, and providing proactive support in a busy environment.

· Background in office administration, including recordkeeping, scheduling, and coordination.

· Candidates need to be comfortable managing confidential information and adhering to GDPR guidelines.

Attributes:

· A proactive, detail-oriented approach to work.

· Ability to work independently while collaborating effectively with colleagues.

· A commitment to equality, diversity, and inclusion in a community-focused setting.

Desirable:

Skills:

· Multilingual abilities to assist in service-user communication.

· Experience with data handling, reporting, and impact assessment.

Experience:

· Familiarity with asylum and refugee support services.

· Background in fundraising or supporting grant applications.

Attributes:

· A strong understanding of the challenges faced by asylum seekers and refugees.

· Adaptability to evolving organisational needs and responsibilities.

The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.

Your relationships

· This role will report to the Director of Finance & Corporate Services.

· This role will work collaboratively with others in the wider finance and corporate services group.

· This role will work closely with all staff and tenants across CMS

· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.

Your responsibilities

Conferencing and reception

· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant

· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed

· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building

· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.

Facilities management

· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)

· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.

· Maintain the performance of building services, optimising maintenance regimes and proposing improvements

· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.

· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required

· Manage the maintenance of the pooled car fleet

Health and safety

· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required

· Maintain the building to meet health and safety legal compliance

· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety

· Arrange training of first-aiders, fire wardens and oversee fire drills

Other

· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts

· Manage the facilities budget and related invoice and expense administration

· Contribute to the Creation Care group in relation to the use of the building and car fleet

· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services

Location: Crosby Lakeside Adventure Centre, Waterloo, L22 1RR

Contract: Full time, Permanent

Salary: £37,000 gross per annum

Closing Date: 11th July 2025. We may close the position early if the right candidate comes forward.

Are you a Watersports Manager looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Boat Station Manager to join our team.

About the role

The manager is instrumental in facilitating and delivering life changing, positive on the water experiences for young people. As an expert practitioner, they will provide leadership, development and mentoring to their team of instructors. The post will require strong organisational skills.

The Manager is an employee of the Marine Society & Sea Cadets based at our Crosby Boat Station. The post holder is required to hold and maintain the following qualifications as a condition of employment: RYA Senior Dinghy Instructor and RYA Powerboat Instructor.

The primary purpose of the role is to manage a water-sports training facility in the Liverpool area for all Sea Cadet Units and other affiliates to the Boat Station.

Responsibilities

• Manage the day to day running of the Boat Station.
• Ensure that all visiting groups and their staff are fully briefed on the Boat Station’s policies and procedures and that there is adequate supervision of Cadets and young people at the facility, so as to discharge their duty of care for them.
• Oversee the Chief Instructor and all other sessional Instructors using the Boat Station.
• Manage the Boat Station’s accounts in liaison with the Regional Finance Manager including day to day fees.
• Ensure that best practise in accordance with the NGB guidelines and requirements following our Inshore Boating Operating Standard.

Requirements

• RYA Senior Dinghy Instructor
• RYA Powerboat Instructor
• Leading outdoor activities with a wide range of groups, individuals and abilities
• Developing and implementing training programmes and strategies
• Budget/financial management
• Experience and knowledge of boat routine maintenance and repair
• Experience delivering afloat instruction/training

Desirable

• Experience/knowledge of uniformed and/or youth organisations
• RYA Advanced Dinghy Instructor

For further information about the role, please download our Recruitment Pack.

Benefits

• Cycle to work scheme and Season Ticket Loan
• 51 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Boat Station Manager vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Hours: Full Time (37.5 hours per week)

Location: Brightspace, Ipswich with blended home working

Salary: £60,000 per annum

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Community Action Suffolk has an exciting new vacancy to support the Chief Executive drive forward its vision and services.

We are looking to recruit a strategic leader as the Chief Operating Officer.

As part of the Executive Team this role will provide strategic leadership across the charity and subsidiary companies operations.

The successful candidate will have a passion for the VCFSE sector and champion community action and volunteering.  You will be an excellent communicator at all levels, able to write and speak persuasively to a diverse range of groups. You will provide inspiration and strategic leadership, enabling and supporting all parts of Community Action Suffolk to successfully engage in delivering its strategic objectives.  You will need to be driven, pro-active, flexible and resourceful, and capable of embracing change with open arms. 

Contributing to the implementation of CAS’s core strategy, annual budget, business plan and strategic priorities, you will be responsible for leading and motivating staff, and will work with the Deputy Director of Operations and Business Development to support provision across the county and generate sustainable forms of income.  You will be expected to continually and ambitiously seek further funds to support our priorities and help develop CAS as the ‘go to’ organisation for the VCFSE sector in Suffolk.

You will foster a culture of accountability, transparency, and high performance ensuring alignment between functions to improve collaboration and drive results and will identify operational risks and develop mitigation strategies to ensure business continuity.

You will be a natural influencer with the ability to persuade, guide and motivate.  Innovation plays a significant role in everything we do at CAS and your ideas will play a pivotal role in CAS’s future.  In addition to deputising for the Chief Executive when required, you will also need to be able to work operationally to support the wider management team problem solving and dealing with issues, obstacles and opportunities as they arise.  So, if you are ready for a challenge, enjoy accountability and have plenty of ideas we welcome your application.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

For more information, please visit our website.

 What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction

Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. The final closing date for applications is 9am on Monday 28th July 2025.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Interviews: First stage interviews will take place throughout July, with a second stage interview day in August.Upon submitting your application, a receipt will be issued and you will hear within 7 days if you have been selected for the first stage interview to arrange a mutually convenient time.Due to anticipated volume of applications, if you do not hear from us within this timeframe, please assume you have not been successful.

Could you contribute to, and support, both core work across the Society, aiding our resilience, and also support a series of projects that benefit from external funding?

Post: Administrative Assistant: Director’s Office
Department: Director’s Office
Responsible to: EA
Location: South Kensington, London SW7 
Terms: Permanent, Full time
Salary: £26,675 - £27,525 per annum

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The position

The Royal Geographical Society (with The Institute of British Geographers) is seeking an Administrative assistant within the Director’s Office. This is an exciting opportunity to work across core areas of the Society and support key projects. The successful candidate must have an interest in Geography and enthusiasm for the work of the Society. The ideal candidate will have worked in an administrative capacity and will be highly organised with strong time management skills. Interpersonal skills are equally important as they will be working with different teams and must be able to communicate effectively at all levels.

Duties and responsibilities

• Assisting in administration of events that bring senior media and cultural (museums; theatres) decision makers together with sustainability specialists through the course of the year
• Working with the Programmes team to deliver this a high profile new photography festival each July
• Backing the Explore team’s delivery of events and materials including the annual November expeditions and fieldwork festival and the development of the linked Handbook and wider events programme across the year.
• Supporting the Education team in running competitions and linked events
• Participating in membership renewal processing during the busiest period in January/February
• Contributing to the delivery of the Medals and Awards Ceremony and AGM and Reception
• Aiding the Collections team in its progressive re-organisation of stores around the building
• Assisting the Director’s Office team in getting the most out of our CRM in terms of network/contacts management
• Covering sickness for Front of House staff
• Administrative support throughout the Society’s Annual Conference
• General willingness to be a team player and provide support as and when needed to any department

In addition to general administration the role will bring or develop strong capabilities in getting the most out of our database (CRM) in relation to membership and wider contact development and tracking.

Selection criteria

The following are the requirements for this post. These are the criteria against which candidates will be shortlisted and judged.

Essential

• An interest in Geography and enthusiasm for the work of the Society.
• Experience of working in a similar or related role.
• Excellent interpersonal skills with the ability to work with people across the organisation, and to develop and maintain positive, productive relationships with external stakeholders.
• Having an eye for detail.
• Strong organisational and time management skills.
• Ability to remain self- motivated whilst completing repetitive tasks.
• Able to handle confidential information with a high level of integrity and trustworthiness.
• A high standard of IT literacy, particularly Microsoft Office tools, email and experience using databases.
• Good verbal and written communication skills.
• A positive can-do attitude.

Salary and benefits:

This is a permanent, full time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,675 - £27,525 per annum per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Applications must be received by 9 am, Monday 7 July.
Interviews are planned to take place in the week commencing 14 July.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

HOSPICE NURSE
Permanent Contract
Location: Harrogate Based
Hours: 22.5-30 hours per week (24 hours shift pattern)
£41,179.14 per annum FTE (45% of hours need to be in unsocial hours)
Brand: Saint Michael’s Hospice
Closing Date:  15th July 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate within two weeks of closing date
 
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality.
 
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
 
About the role
 
An exciting opportunity for a registered nurse with a minimum of four years clinical experience (palliative care experience desirable but not essential) to work on our specialist 10-bedded inpatient unit within Saint Michael’s Hospice. You will work alongside our experienced MDT specialist practitioners to deliver excellent standards of care to our inpatients. We offer a robust induction period with clinical competencies required, and you will also benefit from regular training and education on our in-house study days to support your clinical knowledge & development. 
 
What you’ll be doing:
·        Planning and delivering patient-centred care, working closely with patients and their families.
·        Acting as the ‘shift’ coordinator, overseeing high-quality team nursing care and coordinating wider team care that puts patients at the heart of what we do.
·        Acting as the key worker for a designated caseload, showing nursing leadership by providing care as part of a multidisciplinary team.
What we offer you:
·        Competitive salary
·        Generous 35 days of annual leave (pro rata)
·        8% employer pension contribution
·        Wide range of discounts on high street brands and local shops
·        Cycle to work scheme
·        Recommend a friend bonus
 
How we look after you
·        We put people first in all that we do, which includes our own team
·        Wellbeing and resilience support with a dedicated team by your side
·        Flexible and hybrid working for many roles
·        A supportive and caring environment
·        Opportunities to grow, develop and progress, with culture of lifelong learning
 
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
 
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
 
How to apply:
·        Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·        Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·        Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
 
Our values:                              
·        We put the people who use our services at the heart of everything we do
·        We are caring and compassionate
·        We are personal and supportive in our approach
·        We engage positively
·        We are responsive
·        We are driven to do better
·        We are fair
·        We are professional
·        We work collaboratively
·        We are accountable
 
Living out our values
·        Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·        We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·        We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·        If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·        We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
 
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
 
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

The role is a full time and permanent contract. This role is based at our UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

The post-holder will support the day-to-day operations of activity at the UCL East Campus, help other Union departments in the activity they run at UCL East and support our team with social media, events and student engagement initiatives on the campus 

Do you have experience in event and social media support? Do you enjoy working with students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!

Our ideal candidate will have some basic event and social media knowledge, excellent administrative capabilities and should be comfortable supporting student staff.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.