Chair volunteer roles in england

Use you skills, experience and contacts to support the Vision, Mission and Values of Bovey Paradiso Arts and provide a vibrant arts centre for the benefit of the local community

Do you want to join our mission to empower and support LGBTQ+ young people? The Kite Trust is recruiting for a number of new Trustees, following several of our long-standing Trustees reaching the end of their tenures.

It's an exciting moment to join our charity and our work in supporting and empowering LGBTQ+ youth, with a new strategic plan in development and new major projects recently launched such as Turning the Tide - drawing together collaboration across the LGBTQ+ youth sector - and Creating Supportive Environments, fighting back against hate.

Central to us now and always is our fantastic Youth Work programme which provides individual and group support to LGBTQ+ young people across Cambridgeshire and Peterborough.

We are looking to add to our board's expertise in particular areas, and would welcome applications from people who share our passion and commitment to supporting LGBTQ+ young people, alongside skills and experience in any of the following: Finance (for Treasurer role), Charity Governance and Compliance, Income Generation and Business Development, Safeguarding, Human Resources, and Communications.

Trustees can be based nationwide, but will be required to attend the Cambridgeshire LGBTQ+ Centre in Ely on one day a year for Trustee Day. Board and sub-committee meetings are conducted online. Commitment to LGBTQ+ rights and the empowerment of young people are essential to the role.

Join the board of the national charity dedicated to supporting disabled children, young people and their families.

Trustee

Employer – Kids

Location – London (Meetings in Person)

Salary - Voluntary (Reasonable expenses reimbursed)

Hours - Approx. 1 day per month

Trustees also take part in at least one committee—such as the Finance and Audit Committee, Services and Safeguarding Committee, or People, Culture and Governance Committee—which typically meet online up to four times a year

Who we are:

Kids is on a mission to create a world where all kinds of kids have all kinds of opportunities.

Founded in 1970, we have grown into a national organisation supporting over 22,000 children, young people and families each year across England.

We are on an ambitious journey to reach at least 120,000 disabled children, young people and their families each year by 2027. Our vision is bold yet achievable: a society where disabled children, young people and their families enjoy equal rights and opportunities.

Now in the fourth year of an ambitious five-year strategy, we’re pursuing four bold goals:

• Support – Delivering impactful, sustainable services
• Innovate – Designing new models to transform lives
• Speak Up – Empowering young people to be agents of change
• Sustain – Building the financial and structural strength to grow

The Role

As our next Trustee, you’ll play a vital leadership role in bringing our vision to life. Working closely with our Chair, CEO, and Executive Leadership Team, you will provide strategic oversight, guide our governance, and help scale our impact.

Time Commitment

This role is about more than simply being available—it’s about being genuinely engaged. We're hoping to find someone who feels inspired to make this a meaningful part of their journey. It may be your primary board or leadership role, given the depth of involvement, but it also offers the opportunity to contribute in a truly rewarding way.

Who You Are

We’re looking for four passionate individuals who bring compassion, curiosity, and credibility. People who value respectful dialogue, champion inclusion, and lead with integrity.

You’ll bring your unique perspective to enhance our culture—not just fit into it. You’ll contribute to a dynamic board that balances strategic scrutiny, inclusive leadership, and good governance with genuine care and collaboration.

You don’t need to have all the answers, but you should bring:

• Experience in governance or senior leadership
• A passion for disability rights, equity, and inclusion
• A commitment to empowering diverse voices
• A collaborative spirit and systems-thinking mindset

We particularly welcome applications from people with lived experience of disability, those from underrepresented communities, and individuals who reflect the diversity of the families and children we serve.

Our Culture

At Kids, we celebrate what makes each of us unique. Our culture is rooted in care, collaboration, creativity, and professionalism. We actively listen and strive to ensure everyone we work with feels heard, respected, and included.

We are committed to breaking down systemic barriers, including racism, ableism, sexism, and other forms of injustice. This is an ongoing journey, and we’re dedicated to learning and growing together.

We are committed to making our recruitment process accessible. If you need information in an alternative format or adjustments at any stage, please contact us —we’d love to hear how we can support you.

In Closing

You’ll be joining a brilliant team of Trustees, a passionate leadership team, and an organisation ready for change. Together, we’ll help build a world where disabled children and young people are celebrated for who they are and supported to reach their full potential.

This isn’t just a role. It’s a chance to reimagine what’s possible.

Join us. Lead with us. Grow with us.

For more information about this role, please visit our careers page

Application & Recruitment Process

• Closing date: 31st October 2025
• Online Interview and Face-to-Face meeting: November 2025
• If you’re inspired to join our Board, please complete our online application and upload an up-to-date CV, with a 2-page limit on an A4 document. Shortlisted candidates will have the chance to showcase their strengths and discuss important topics alongside our leadership team.

BOARD TRUSTEE – COMMUNITY MEDIATION [TREASURER] 

Role: Charity Treasurer 
Reporting To: Board of Trustees 

Are you passionate about reducing community conflict? Do you have desire, skills and capacity to help to our small & mighty charity improve its financial administration, assist us in our fundraising efforts, and help us ensure that we continue providing our much-needed services to the local community? If you're skilled in charity fundraising and/or finance, we would love to hear from you.  Previous or current trustee board experience is not essential. 

ABOUT US 
Brighton and Hove Independent Mediation Service (BHIMS) is a charity that has been working to reduce conflict in the local community for over 30 years. As part of Sussex Mediation Alliance, our core services cover community mediation and conflict coaching in Brighton & Hove, and Lewes areas, while also providing workplace mediation and training services. Operationally, we are run by a small team of paid staff, and our core work is delivered by 50+ volunteer mediators.

WHAT WE’RE LOOKING FOR  
We currently have a very active board of 5 trustees and are looking for additional board members to expand on current skillset and help the charity deliver even better service to our community in a sustainable and optimised way.

Specifically, we need our new board members to help us manage financial risks, optimise ways the charity operates and help us secure funding for our future. While helpful, previous or current trustee board experience is not essential – while you need to be willing and able to understand and accept the responsibilities of being a trustee, this could be your first board role. 

Overall, we are looking for someone who: 

• Brings different perspectives, skills and ideas to conversations and decision making 

• Shares our vision and values, a strong personal commitment to equity, diversity and inclusion and a real desire to support the local community 

• Seeks to collaborate, and thrives working in a team while using impartiality, common sense and independent judgement 

• Conducts trustee-related activities at approximately 5 hours per month 

• Can attend in-person and/or online monthly meetings and our AGM 

WHAT WILL YOU BE DOING  
Alongside our existing board members, you will be jointly involved in all board responsibilities, shaping the future direction of the charity and helping ensure the charity is carrying out its purpose and all resources and funds are used only in furthering its charitable objective. You will be preparing for and attending monthly board meetings, contributing to board discussions and decision making, and assisting in setting the direction for future fundraising efforts. 

Working closely with the Chair of Trustees and Finance Officer you will: 

• Oversee our charity’s financial health and administration, ensuring our strategic objectives and legal / regulatory obligations are met and all financial risks are managed 

• Provide guidance on the charity's financial viability and strategy and the financial implications of strategic and operational plans 

• Report financial information - budgets, internal management accounts, and annual financial statements - to the board. 

• Ensure we maintain proper accounting records and robust financial controls, as required by statutory bodies. 

• Lead on the development, implementation and monitoring of financial reserves, cost management, financial and investment activity and policies, ensuring alignment with our aims and legal responsibilities. 

• Act as a signatory for banking processes and funding applications. 

SKILLS / EXPERIENCE  
 To have a real impact as a BHIMS Trustee Treasurer, you’ll need: 

• A strong understanding of sound financial administration and governance in the charity sector 

• An ability to communicate clearly and provide financial information in an accessible format for the board.

• An ability to think strategically and exercise independent judgment.

• Strong commitment to the charity's aims and values.
   

BENEFITS
By volunteering as a trustee with BHIMS, you will: 

• Become part of an energetic board who are passionate about peaceful dispute resolution and making a difference to the lives of those who need it most. 

• Have an opportunity to make a lasting difference in the local community and contribute to our city’s vibrant charity /voluntary sector. 

• Share your knowledge and experience and build new skills and expertise. 

• Develop a deeper understanding of the drivers and solutions of community conflict. 

• Have a chance to attend events and learn about community mediation and conflict coaching. 
   

Durrell is looking to recruit an Independent Member for its Audit and Risk Committee with specialist knowledge and expertise
in safeguarding.

If you would like to support Durrell’s mission and vital conservation work, then we would love to hear from you.

Key Responsibilities

• Attend Audit and Risk Committee meetings which take place quarterly in Jersey, however virtual attendance is permitted.
• Offer strategic guidance and oversight on Durrell’s global safeguarding provision, ensuring we maintain compliance with best practice principles.
• Offer ad-hoc advice to Durrell’s Safeguarding Operational Group on complex cases and/or complex operating environments (notice given).

Knowledge, Skill & Ability

• Passion and genuine interest in our cause, commitment to our mission and our values.
• Having the best interest of Durrell Wildlife Conservation Trust at the heart of any decisions which are made.
• Ability to think strategically and contribute to high-level discussions.
• Excellent communication and interpersonal skills.
• In-depth understanding of safeguarding best practice within UK/Jersey and international contexts.
• Experience in direct implementation of safeguarding strategies within conservation or not-for-profit sectors.

Manchester Relief in Need CIO are looking for new Trustees to join their Board of Trustees. Manchester Relief in Need CIO is a registered charity (charity number 1197146) resulting from a merger of four charities in December 2021.

The Charity provides grants to both individuals in need or local charities who provide services within the Manchester area.

We are now looking to appoint new Trustees to join the current Board of Trustees. We would particularly welcome people from a support worker background or who are working with people in need at a grass roots level.

This is an opportunity for you to:

• Join a respected local charity trust
• Make a positive impact for people in your local area
• Gain valuable board experience and develop your analytical and strategy skills

The time commitment would be 12 meetings per year, plus report reading and preparation time for each meeting.. In addition, Trustees work on subgroups for specific pieces of work and undertake visits from time to time to organisations they support.

To apply please provide a copy of your CV along with a supporting statement as to why you wish to be considered as a Trustee referring to the Trustee Role Profile.

We welcome and encourage applications from people of all backgrounds.

Are you passionate about communities and the voluntary sector? Do you want to use your skills, experience or lived insight to help strengthen and support Hampshire’s VCSE (Voluntary, Community and Social Enterprise) sector? If so, we’d love to hear from you.

Action Hampshire is currently recruiting new trustees to join our engaged and committed Board. This is an exciting opportunity to help guide the strategic direction of a well-respected organisation that works at the heart of community support across Hampshire.

We’re proud to be two years into delivering an ambitious 3-year strategy focused on:

• Building a sustainable future
• Strengthening our identity and voice
• Fostering a supportive, inclusive workplace
• Becoming more digitally smart and connected

As a Trustee, you’ll play a vital role in helping us achieve these goals and ensuring we stay true to our mission and values.

Whether you’re an experienced Trustee or completely new to the role, what matters most to us is your enthusiasm, curiosity, and commitment to supporting communities. We’re particularly keen to hear from people with a range of experiences and backgrounds—including younger people, people from minoritised groups, and those with lived experience of the challenges our communities face.

You don’t need to know everything from day one—we’ll support you with an induction, ongoing learning, and a friendly, collaborative Board environment.

Our number one requirement is simply a commitment to Action Hampshire’s mission and values. But we would also like you to have the following:

• A willingness to devote the necessary time and effort planning how the charity will deliver its charitable purpose
• Good, independent judgement
• An ability to think creatively
• A willingness to speak your mind, but listen to the views of others
• An understanding and acceptance of the legal duties, responsibilities and liabilities of being a Trustee (we can help you to understand that better – just ask us)
• An ability to work effectively as a member of a team
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Amazing, giving, and inspiring – just a few of the words we use to describe our volunteers.

At Rethink Mental Illness, volunteers play an essential role in supporting the people we work with, and the services we provide. If you’re looking for a rewarding role where you can truly make a difference while gaining valuable experience, we’d love you to join us.

About the role

 Do you enjoy chatting with people, making them feel welcome, and offering a supportive ear? We’re looking for friendly volunteers to give around 2 hours a week to help us run our carers’ groups and activities in Bristol.

As a Carer Support Volunteer, you’ll:

· Co-facilitate monthly drop-in sessions and activity groups

· Welcome carers and help create a safe, supportive space

· Assist with events (e.g., setting up, registering attendees, making refreshments)

· Share information about upcoming groups and activities

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

About the service

 The Bristol Carers Service supports adult family members, partners, and friends of adults living with mental health conditions. We provide one-to-one and group support through phone calls, online sessions, and in-person activities. These include monthly support groups, education sessions, social events, and walks.

The service is delivered by a Service Coordinator and a Hospital Liaison Worker, as part of the wider Rethink Bristol Community team.

What will make you a great fit for this role?

 · Being empathetic and non-judgmental

· Understanding the importance of confidentiality

· Being flexible, punctual and reliable

Who are we?

 We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion  

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We are seeking two Non-Executive Directors to join the Board of St Helena Hospice Trading Lts, the wholly owned trading subsidiary of St Helena Hospice. As we continue to diversify our income to support specialist palliative and bereavement care across North East Essex, our trading company plays a vital role in generating sustainable revenue through retail and enterprise.

We are now seeking two new Non-Executive Directors to strengthen our Board:

• A commercial retail leader with experience in high street, online, or multi-site operations
• A finance professional with senior-level experience in financial strategy, risk, and performance

You will join a dynamic, commercially focused Board committed to growing our trading activity with purpose and impact. Your expertise will help us sharpen our business model, enhance profitability, and ensure our trading arm continues to thrive in a competitive landscape.

We currently have a vacancy for a Trustee on the Board of the Mosaic Learning Trust, based in Standish, Wigan.

Our Trust comprises three schools across Wigan and Lancashire. We’re looking for someone passionate about making a genuine difference to children’s education and school experience.

Our Board brings together professionals from a wide range of backgrounds – whether your expertise lies in Human Resources, Marketing, Legal Services, Community Engagement, or another sector, your skills could help shape the future of our schools and improve outcomes for all our students. Prior experience in education isn’t necessary, as we provide full training and support.

This is a voluntary role, and we welcome interest from anyone who feels they have the skills and time to contribute. Being a Trustee is both rewarding and impactful – it’s a meaningful way to give back to the local community while developing valuable board-level experience.

BOARD TRUSTEE – COMMUNITY MEDIATION [FUNDRAISING]

Role: Board Member (Fundraising) 
Reporting To: Board of Trustees

Are you passionate about reducing community conflict? Do you have desire, skills and capacity to help to our small & mighty charity improve its financial administration, assist us in our fundraising efforts, and help us ensure that we continue providing our much-needed services to the local community? If you're skilled in charity fundraising, we would love to hear from you.  Previous or current trustee board experience is not essential.

ABOUT US
Brighton and Hove Independent Mediation Service (BHIMS) is a charity that has been working to reduce conflict in the local community for over 30 years.  Our core services cover community mediation and conflict coaching in Brighton & Hove, and Lewes areas, while also providing workplace mediation and training services.  Operationally, we are run by a small team of paid staff, and our core work is delivered by 50+ volunteer mediators.
 

WHAT WE’RE LOOKING FOR
We currently have a very active board of 5 trustees and are looking for additional board members to expand on current skillset and help the charity deliver even better service to our community in a sustainable and optimised way.

Specifically, we need our new board members to help us secure funding for our future. While helpful, previous or current trustee board experience is not essential – while you need to be willing and able to understand and accept the responsibilities of being a trustee, this could be your first board role.

Overall, we are looking for someone who:

• Brings different perspectives, skills and ideas to conversations and decision making

• Shares our vision and values, a strong personal commitment to equity, diversity and inclusion and a real desire to support the local community

• Seeks to collaborate, and thrives working in a team while using impartiality, common sense and independent judgement

• Conducts trustee-related activities at approximately 5 hours per month

• Can attend in-person and/or online monthly meetings and our AGM

WHAT WILL YOU BE DOING
Alongside our existing board members, you will be jointly involved in all board responsibilities, shaping the future direction of the charity and helping ensure the charity is carrying out its purpose and all resources and funds are used only in furthering its charitable objective. You will be preparing for and attending monthly board meetings, contributing to board discussions and decision making, and assisting in setting the direction for future fundraising efforts.

Working closely with our Chair of Trustees and Treasurer, you will:

• Design and oversee our fundraising strategy; help us set goals and align our fundraising efforts to our organisation's needs, as well needs of our service users and existing funders expectations

• Further help us shape and develop funding streams to resource service development – as well as source additional funding to support what is already in place 

• Support and actively participate in our fundraising efforts, including fundraising campaigns, from overseeing grant writing and submission to donor cultivation and advocacy

• Act as an advocate, clearly articulating the organization's mission, programs, and impact to inspire others to support the cause

SKILLS / EXPERIENCE
As our Fundraising Trustee, you'll need:

• A good understanding of charity landscape, including fundraising and grant opportunities and restrictions, and willingness to expand to areas relevant to our charity

• A strong ability to oversee the writing of compelling grants and fundraising bids

• A “thinking outside the box “approach: what we deliver for our users is vital, but the funding opportunities are few –  so on top of helping us keep ongoing funders relationships solid, we’ll need you to be thinking of new ways to help us secure funding going forward 

• A tenacious attitude, and a lot of resilience 

BENEFITS

By volunteering as a trustee with BHIMS, you will:

• Become part of an energetic board who are passionate about peaceful dispute resolution and making a difference to the lives of those who need it most.

• Have an opportunity to make a lasting difference in the local community and contribute to our city’s vibrant charity /voluntary sector.

• Share your knowledge and experience and build new skills and expertise.

• Develop a deeper understanding of the drivers and solutions of community conflict.

• Have a chance to attend events and learn about community mediation and conflict coaching.

Board Trustee - Clinical Compliance

Location: Stokenchurch, HP14 3SX
Contract Type: Fixed Term Contract 
Hours: Part time
Salary: under renumeration

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

ABOUT THE BOARD 

Our Trustees are collectively responsible for ensuring we are well funded, properly managed and compliant with the relevant legislation, so we can carry out our charitable mission. Trustees provide oversight, perspective and supportive challenge to an experienced Executive Team. 

The Trustees set our strategic priorities, make major policy decisions, including approving our annual budget, and monitor our performance. Our Board is currently made up of 11 Trustees, bringing experience and expert knowledge in a range of fields including: HR, governance, finance, medical, aviation, marketing and fundraising. 

The Board has four committees: Fundraising & Engagement, Medical & Operations, Risk, Finance & Planning and Remuneration (in In line with best practices, each Committee is chaired by a nominated Trustee). Each Trustee sits on at least one Committee. 

ABOUT THE ROLE AND PERSON SPECIFICATION

We are seeking an individual with proven experience of robust governance and compliance processes gained in a variety of healthcare settings. This Trustee will help to guide and assure the Board that the regulated healthcare activity is being managed and supervised appropriately. 

Confident in the quality and patient safety arena, and with a focus on the patient experience and clinical effectiveness, we are looking for someone who will bring their subject matter expertise to assist with Board understanding and strategic decision-making. 

The Trustee will be a member of the charity’s Medical and Operations Committee, as well as a member of the Board. 

Our general Trustee Role Profile can be accessed via the link below. 

ROLE PROFILE

The following person specification criteria also apply: 

Essential - Experience in healthcare. 
Essential - Experience of CQC regulatory requirements 
Essential - Understanding of clinical governance.

TIME COMMITTMENT 

The Board and Committees each meet at least four times a year, and there are usually at least two other sessions, such as team building or strategic development, each year. The Board meets in person and the Committees usually meet virtually. 

The Trustee will be a member of the Board and will also serve on the Medical and Operations Committee. 

In addition to Board and Committee meetings, other contact – usually electronic or by telephone – will be necessary.

CONFLICT OF INTEREST 

All candidates will be asked to disclose any actual, potential or perceived conflict of interest, and these will be discussed with the candidate to establish whether and what action is needed to avoid a conflict or the perception of a conflict.

TERMS OF APPOINTMENT 

An offer of appointment will be made once all candidates have been interviewed and will be subject to satisfactory completion of eligibility checks, including reference checks. The appointment will be made for a three year term, renewable once.

You will also be a Director and Member of our Charitable Company. There are also other requirements that you must be able to comply with, such as our Code of Conduct and our Fit and Proper Persons Policy.

HOW TO APPLY 

Applications should be made by no later than 23.59 on the 7th of October 2025. Please ensure that you include: 

A detailed CV setting out your career history, with responsibilities and achievements, along with any other relevant experience. 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of your application and will be assessed as part of your full application. 

We hope to hold interviews on the 14th of October 2025. These will be held in person at Stokenchurch House, Oxford Road, Stokenchurch, High Wycombe, HP14 3SX

You may also have experience in the following: Trustee, Voluntary, Foodbank, Poverty Relief, Vulnerable People, Finance, ACA, ACCA, CIMA, Board Membership, Charity, Charities, Third Sector, Not for Profit, NFP, etc

REF-223 960

Are you an experienced leader with a finance background and the passion for making a difference?

Rennie Grove Peace Hospice Care is seeking a Trustee and Honorary Treasurer to help guide the charity’s strategy including a focus on financial responsibilities. This voluntary role is ideal for someone with strong knowledge of accounting, audit and risk management who can balance strategic thinking with attention to detail. If you are a confident communicator with extensive financial experience and a desire to use those skills to support a local charity, we’d love to hear from you.

Your expertise, insight and judgment could make a real difference to the lives of the local people we support.

Role requirements:

• Extensive senior financial leadership experience
• Strong knowledge of accounting standards, audit and risk management
• Understanding of best practice in governance
• Exceptional communication, influencing and stakeholder management skills
• Strategic thinker with sound independent judgement 
• Commitment to the mission, vision and values of Rennie Grove Peace Hospice Care

Team: Family Support Team

Location: The Square, 8 Woodhouse Square, Leeds, LS3 1AD

Time commitment: 1 day per week 9am – 4pm (flexibility as to which day it is)

_________________________________________________________________________

About Candlelighters

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer.

Purpose of the Role and Key Activities

The Family Support Office Volunteer provides administrative and practical help to the Family Support Team, who play a key role in running events and groups and providing support to our families across Yorkshire.

· Recording and updating information on our database.

· Reviewing and updating support resources.

· Corresponding with families, supporters and potential volunteers.

· Answering the phone, transferring calls and taking messages.

· Making phone-calls to confirm appointments, speak to event attendees etc

· Analysing questionnaire feedback.

· Making up new patient bags.

· Sending out invitations.

· Helping to prepare resources, merchandise and equipment for events.

· Stock taking and alerting the team when merchandise needs restocking.

· Franking letters and parcels.

· Providing occasional cover for Front of House (answering the door to families and supporter, making coffees, answering phones, taking messages).

· Providing administrative support.

· Assisting other teams within the charity with tasks and activities as required.

· Maintaining professional boundaries at all times.

· Adhering to Candlelighters’ policies and procedures.

We are looking for a volunteer who:

· Are confident, friendly and approachable

· Have a fun and positive outlook

· Is confident on word and excel

· Can work well and remain calm under pressure

· Are proactive and able to use own initiative

· Are hardworking, reliable and organised

· Are able to move furniture (tables and chairs) and boxes

· Are able to climb multiple flights of stairs

· Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.

As a children’s charity it is essential that we safeguard our families, employees, supporters and volunteers. You will be asked about unspent conditional cautions and convictions on your application form and the nature of the caution or conviction will determine whether you are able to volunteer for us or not.

 This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

Support and Benefits

You can expect:

· Induction & training to give you the confidence to perform your role well and to the best of your ability

· Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters

· Ongoing support from the Family Support and HR and Volunteering teams

· The opportunity to meet lots of new, friendly people

· Travel expenses reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy

· Regular reviews with your Volunteer Supervisor to help you develop in your role

· Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer

· We can be a reference once you’ve volunteered for three months

· Access to the MINDFUL EMPLOYER+ 24/7 mental health helpline

· Charity Worker Discount card

· Access to The Company Shop

We are recognised by Great Place To Work® on multiple Best Workplaces Lists in 2023 and 97% of our employees say Candlelighters is a great place to work!