Engagement Officer
Home based
Salary: £27,000 per annum
Four-year fixed term contract
35 hours per week
Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.
develop effective relationships with new and existing referrers such as social prescribers and community link workers.
identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.
support the wider Re-engage team in the delivery of our grant funded projects.
This role has a national UK remit and as and where the need arises.
Engagement Officer tasks and requirements:
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
- Carrying out any other reasonable tasks assigned to you by your line manager.
- We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Excellent interpersonal, written, and verbal communication skills.
- Organised and methodical approach to work with strong administrative skills.
- Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience working in a target-driven environment in community engagement or sales
- Understanding of the volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.
About us
We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.
Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.
We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
REF-213725
Main duties and responsibilities:
As Panel Chair you will be required to chair panel meetings monthly (or as required); meetings will take place in either of CFC’s main offices located in Gloucester and Lancaster. We undertake a blended approach to our Panel’s; some are face to face whilst some remain on zoom. Our preference is for Panels to take place face to face wherever possible.
As a Panel Chair you will be expected to take responsibility to:
- Chair panel meetings (to include panel briefing), ensuring that all items of business are covered and that the panel operates in accordance with regulations and CFC’s policies and procedures
- Prepare for all panel meetings, reading papers thoroughly and identifying key issues and alerting the panel advisor if necessary, to ensure that the case is adequate for submission to panel.
- Facilitate the active participation of all panel members in contributing to the panel’s consideration of cases and to the making of clear and well evidenced recommendations with the reasons for these.
- To address diversity issues and to promote anti-discriminatory practice at all times
- Ensure that clear and accurate minutes are written, which record the views of all panel members and to be involved in the checking and agreeing draft minutes with other panel members before they are sent to the agency decision maker
- To liaise with the ADM and other senior managers as required
- Ensure that the ADM and registered manager are aware of any areas of concern, in relation to individual cases and more general matters
- Be involved in the recruitment and appointment of central list members and in any consideration about terminating the appointment of a member
- Review, alongside the panel advisor, the performance of central list members as the need arises, and at least annually.
- Assist in developing, promoting and monitoring policies and procedures and high standards of work in fostering services in the agency.
- Assist in planning training for members and to participate in this at least one day a year
- Safeguarding the confidentiality of all panel papers and panel discussions
- Be involved in
o Whether a case is adequate for submission to panel (via panel briefing meeting)
o Deciding on the attendance of observers at panel
o Deciding on the participation of a panel members who declare an interest in the case
o Deciding when an extra panel maybe necessary
o The preparation of an annual report on the panel’s work
- Participation in Fostering Quality Assurance meetings (3 times a year), to support the agency monitor and review areas of practice across the fostering service, to include the panel’s performance.
Key drivers of considerations
As Panel Chair you will, at all times:
· Adhere to Relevant Legislation and Regulation including The Fostering Services (England) Regulations 2011.
· Work consistently with Community Foster Care’s values and contribute to achieving its mission.
· Seek to develop and enhance good social work practice for yourself and for others.
· Promote Community Foster Care’s reputation and protect its ability to achieve its mission.
Key requirements you should be aware of
· You must be able to travel effectively, the ability to Chair Panel meetings in both Lancaster and Gloucester will be a key requirement of this role.
· You must be experienced in chairing complex meetings, skilled and effective in chairing meetings in person and through video conference facilities.
Safeguarding
· Work with tenacity and courage in line with best practice to safeguard all children. This will include, but is not restricted to:
o Quality assurance and monitoring fostering assessments and annual review reports as presented for Panel’s consideration, alerting the panel advisor and/or Registered Manager of any areas of concern
o Monitoring the safe practice of Foster Carers via the annual review process
o Working effectively within the Charities policies and structures and with other Agencies and Professionals.
o Ensuring effective communication with Children, Young people and Adults.
o Working effectively within the relevant local policies.
o Challenging ineffective or unsafe practice or decisions.
o Ensure adherence to the Health and Safety Policy.
Training
· Attend at least one panel training event per year as per regulations.
· Support the panel advisor in identifying training needs of panel members in line with their annual appraisal
· As an independent worker you must maintain and attend to your own training needs in accordance with Social Work England requirements if registered.
What we require from all our employees
· A commitment and alignment with Community Foster Care’s Values.
· A tenacity and commitment to resolve and develop our ability to enable children to thrive.
· A willingness to embrace challenge and actively seek constructive feedback.
· A willingness and ability to be a highly functioning team player.
· A commitment to anti oppressive practice, underpinned by an understanding and promotion of equality and diversity.
It is the nature of work of Community Foster Care that tasks and responsibilities are unpredictable and varied. All staff are therefore expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
Community Foster Care is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosures Barring Service clearance at enhanced level.
CVs will not be accepted in any circumstances; all applicants must complete an application form.
We’re looking for an experienced Governance Officer, who can plan and organise meetings of our trustees and ensure accurate records of those meetings in line with Charity Commission guidance and requirements.
The client requests no contact from agencies or media sales.