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Are you ready to turn the power of play into life-changing impact? 
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships. 

If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.

Essential Criteria

• Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
• Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
• Passion for gaming and knowledge of trends, platforms, and community engagement practices.
• Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
• Experience with social media platforms, content creation tools, and gaming comms software.
• Experience in leading and inspiring creative teams while managing projects and resources.
• Strong understanding of digital marketing strategies, social media platforms, and analytics.
• Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
• Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
• Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
• In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
• Understanding of influencer dynamics, audience engagement strategies, and campaign management.
• Familiarity with content creation processes, including video production, streaming, and social media management.
• Background in project management and/or team leadership.
• Understanding brand development and how to align marketing efforts with business objectives.
• A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
• Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
• Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.

Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy, 
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and 
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing 
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.

Key Responsibilities for the role are:
Strategic Leadership

• Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
• Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish   UK, including (but not limited to) development of strategic partnerships,   product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
• Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
• Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
• Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
• Lead stakeholder management of high-value and   high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry

 Team Management:

• Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
• Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.

 Gaming Group Wish

• Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
• Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
• Leverage storytelling to engage with gaming influencers within the gaming community

 Partnership Development:

• Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
• Identify, negotiate, and maintain relationships with gaming influencers and content creators.
• Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.

Campaign Execution:

• Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
• Ensure that campaigns align with the company's objectives and target audience.

Performance Analysis:

• Monitor campaign performance metrics and provide insightful reports to stakeholders.
• Adjust strategies based on performance data to improve engagement and ROI.
• Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
• Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies

 Income generation:

• Identify and prioritise opportunities for the   growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.

Budget Management:

• Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
• Ensure cost-efficiency and return on investment for game projects.

Wishgranting:

• Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Head of Branch – RSPCA Buckinghamshire South (RSPCA South Bucks)

Location: Home based, with regular travel across South Buckinghamshire
Contract: Permanent, Full-time (37.5 hours per week)
Reporting to: Chair of the Board of Trustees

Reports: 8 (4 direct, 4 indirect)

Salary: Competitive, in line with charity sector benchmarks and experience

About Us

RSPCA Buckinghamshire South Branch was formed in 1964 to support the work of the national RSPCA and the owners of domestic animals in South Buckinghamshire. While we operate within the framework of the national RSPCA, we are a separately registered charity with our own governance and fundraising responsibilities. Our branch covers a wide area across South Buckinghamshire, including Chesham, Burnham, High Wycombe and Princes Risborough.

Our work is driven by the passion of dedicated volunteers and staff, and sustained through fundraising and the income from our two charity shops in Chesham and Burnham. As we look to the future, we are seeking an inspiring leader to guide our growth and ensure we continue to deliver sustainable, compassionate care for animals in need.

The Role

As our new Head of Branch, you will provide supportive and effective leadership across all aspects of the Branch’s work. Reporting to the Board of Trustees, you will:

• Contribute to the development and delivery of our long-term strategy.
• Ensure high standards in animal welfare services, adoption processes and community engagement.
• Oversee retail operations and help explore opportunities to expand our income streams.
• Support, motivate and manage our team of staff and volunteers.
• Act as the public face of the Branch, building partnerships and representing us in the community.

This is a hands-on, rewarding role where your leadership will directly improve the lives of animals and the communities we serve.

About You

We’re looking for a compassionate and resilient leader with:

• Experience in a senior leadership or management role within a charity, not-for-profit or mission-led organisation.
• Strong financial management skills, including budgeting, fundraising and income generation.
• Experience working with and inspiring both staff and volunteers.
• Excellent organisational and communication skills, with the ability to engage stakeholders and balance multiple priorities.
• A passion for animal welfare and commitment to the values of the RSPCA.

Desirable experience: Governance and working with Trustees, generating income through charity retail and securing grants or sponsorships in the not-for-profit sector.

Why Join Us?

• Play a key role in shaping the future of animal welfare in South Buckinghamshire.
• Lead a respected, values-driven charity with deep roots in the community.
• Work with a dedicated team who share your compassion and commitment.
• Opportunity to combine strategic input with hands-on impact.

How to Apply

Please submit your CV and a cover letter (max 2 pages) outlining how you meet the person specification and why you are motivated to lead the RSPCA South Bucks Branch.

We are committed to building a diverse and inclusive team. Applications are welcomed from all backgrounds and communities.

Hillside Clubhouse is a coproduced mental health charity based in Islington that works collaboratively with people with mental health conditions across Islington. We work with people wherever they are in their Recovery journey, supporting those with long-term and enduring conditions such as personality disorder and schizophrenia and people with more common mental health conditions like depression and anxiety. 

We aim to maximise our members' (service users) opportunities by enabling them to grow in confidence and develop skills to support them to access employment, education, training and volunteering. Our ethos is one of co-production and partnership; everything we do is led by our members. 

We are seeking someone who is passionate about mental health and eager to support the growth of our recovery team. This role involves working directly with members both one-on-one and through group sessions.

As a Recovery Worker, you will divide your time between individual casework and facilitating group activities.

About Us

Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.   

For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.

Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.

About the Role

We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.

You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.

You’ll:

• Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
• Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
• Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
• Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.

About You

You’ll bring:

• Excellent written and verbal communication skills and a confident, engaging style.
• Strong organisational ability - able to manage multiple priorities.
• Good data management skills and attention to detail.
• Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
• Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
• Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/

If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

We are looking for a GM RASSO Pathfinder Worker to join the team at MASH and provide support to women.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

The Pathfinder Partnership was established between specialist VCSE and NHS organisations to support survivors of sexual violence and abuse, who have additional and complex mental health needs that are impacting on their ability to address their sexual trauma. 

The partnership offers consultation, assessment, case management and therapeutic interventions to individuals referred in via the partner organisations. The team is made up of pathfinder workers, Highly Specialist Psychotherapists and has a small psychiatry provision. 

We are looking for a Pathfinder Worker to work within MASH with the aim of supporting women identified as potentially benefitting from a Pathfinder intervention to overcome obstacles in addressing their mental health needs and facilitating them to access the most appropriate mental health support or therapy. 

It is an occupational requirement under the Equality Act 2010 (Schedule 9, part 1) for this post to be filled only by a woman

This is a rare and exciting opportunity to join our sector-leading UK Voice and Influence Team, and work very closely with our brilliant SEEN Programme, as well as our Children's Services across the UK.

Please note: this role carries a genuine occupational requirement that the postholder is from Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community. We will confirm this prior to finalising our shortlist for interview.

The context:

Listening and responding to the voices and experiences of young people across the UK is a foundation of our three-year strategy – and in particular the voices of Black or Minoritised Ethnic young people, who are often less-heard.

Our vision is to build and support an engaged, diverse network (B-Amplified) of young people (aged 11-25) from across the UK who represent a broad range of identities and lived experiences, and who can speak out and work alongside Barnardo's in pursuit of our core purpose: Changing Childhoods, Changing Lives.

To help us do this, we are strengthening our B-Amplified Network and introducing new opportunities for young people to engage in our work, including through our new Lived Experience Ambassadors offer and an annual Youth Summit.

The challenge this role will help us address:

Black or Minoritised Ethnic children and young people are less visible and represented across Barnardo's work – in our Children's Services, and in our UK voice and influence work. This role will help us:

• Address ongoing feedback about the need for greater representation of Black or Minoritised Ethnic young people within B-Amplified, while also strengthening engagement from children's services to support pathways for a longer-term, stronger charity-wide approach to inclusive engagement.
• Identify and understand barriers within children's services that prevent meaningful engagement with Black or Minoritised Ethnic young people. This will help inform V&I, SEEN, and the wider organisation's approach to anti-racist practice, and excellent and inclusive voice and influence work.

Specifically, this role will:

• Lead on the recruitment, coordination and support of young people signed up as B-Amplified Network members – the role will be the dedicated member of staff to onboard, sustain engagement, and successfully support young people to transition and exit to other opportunities.
• Support the SEEN Ambassadors, and coordinate their engagement in the wider B-Amplified Network offer – bringing them more coherently into the wider voice and influence programme of work, and ensure there is a consistent approach to monitoring, evaluation, recording and reporting for this group of young people.
   

In year 1 of this role, we expect the focus to be on the anti-racism strand to excellent and inclusive services and, by extension, the increased engagement of Black or Minoritised Ethnic children and young people – locally, in services, and nationally, in national opportunities. As part of its ‘business as usual', this role will:

• Provide ‘hands-on' sessional and pastoral support for young people participating in the B-Amplified Network and those who are SEEN Ambassadors.
• Coordinate and support a programme of personal and skills development sessions for young people participating in the B-Amplified Network and those who are SEEN Ambassadors – such as training, webinars and similar – to ‘get them ready' to have a voice and influence in decision-making.
• Forge improved links between the B-Amplified Network and SEEN Ambassadors, to ensure clarity of role/s, engagement and our ‘menu' of opportunities.

For this role, we're looking for someone who brings: [shortlisting criteria]

• At least five years' experience in a role working directly with children and/or young people in a health, social care, education or youth work setting.
• Experience of designing, delivering and evaluating strategic voice and influence activities with young people – including through remote or virtual working.
• Knowledge and understanding of the practical application of anti-racist principles, practice and ways of working.
• Experience of working across complex structures, hierarchies and partnerships, with experience of working with a range of stakeholders at different levels and reporting through matrix arrangements.
• Ability to plan, deliver and evaluate projects, collaboratively and effectively.
• Excellent collaboration, networking and partnership-working skills.

Specific circumstances of this role:

The right candidate will:

• Be from a Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community - this is a genuine occupational requirement.
• Live close to a national rail station and/or airport – as regular travel across the UK will be required, including overnight visits (1-2 times per month).
• Be able to work flexibly to accommodate direct work with young people outside of 'normal' hour (i.e. evenings and weekends).

Important to note:

We recognise the inherent power dynamics at play, and that the occupational requirement does not imply that the responsibility to ‘solve' the issue of diversity rests solely with a minoritised individual (or team). Instead, this role forms part of a wider, intentional commitment across the organisation to embed anti-racist and inclusive practice at every level and is why we have proposed a matrix management approach - to ensure the role is not siloed, but meaningfully supported and connected across teams.

A key focus will be to understand and address the structural and cultural barriers that children's services and internal teams may face when engaging with Black or Minoritised Ethnic young people.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described

JOB TITLE: Director of Fundraising, Marketing & Communications

LOCATION: Flexible, with regular travel to London

RESPONSIBLE TO: Chief Executive

DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager

HOURS OF WORK: Full time, 35 hours per week

DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits

TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)

JOB PROFILE

ABOUT ADOPTION UK

Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.

Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.

With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.

DIRECTORATE PURPOSE

The Fundraising, Marketing and Communications directorate is responsible for:

• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.

• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.

• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.

• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.

Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.

THE ROLE

This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.

As Director of Fundraising, Marketing & Communications you will:

• Build unrestricted income in a competitive funding environment

• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.

• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.

• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.

• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.

• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.

KEY RESPONSIBILITIES

Strategic Leadership

• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.

• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.

• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.

Income Growth & Diversification

• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.

• Oversee marketing and growth of membership as a core element of income and impact.

• Deliver long-term growth targets.

• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.

• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.

• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.

• Identify and test new funding streams and partnerships to diversify income and reduce risk.

Marketing & Communications

• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.

• Ensure a compelling and consistent case for support and brand identity across all channels.

• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.

• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.

• Manage media relations and reputation, including crisis communications alongside the CEO.

Team Leadership & Culture

• Lead, inspire, and grow a team of talented and motivated individuals.

• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.

• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.

• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.

• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.

Financial & Governance

• Lead financial planning, budgeting, and ROI analysis for the directorate.

• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.

• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).

• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.

• Embed robust CRM, data, and analytics to support continuous improvement.

External Engagement

• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.

• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.

• Represent Adoption UK externally at events, forums, and national platforms.

PERSON SPECIFICATION

Essential

• Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.

• Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.

• Track record of delivering growth, innovation, or transformation in income and/or organisational profile.

• Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.

• Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.

• Strategic thinker with financial acumen (budgets, ROI, investment planning).

• Authentic communicator with excellent storytelling ability.

• Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Supports, encourages, and motivates colleagues.

• Encourages challenge, creativity and innovation.

• Leads by example.

• Values transparency and consistency.

• Understands the role of individual and collective accountability.

• Actively contributes to Adoption UK’s mission.

• Has a clear understanding of other colleagues’ roles and responsibilities

• Shares skills and knowledge.

• Promotes Cross Functional team working.

• Offers outstanding service to members.

• Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

• Identifies and uses the most appropriate form of communication.

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

• Is responsive to colleagues, third party professionals and service users.

• Takes pride in own development.

PERSON SPECIFICATION

• Enthusiastic and committed to achieving high standards and meeting agreed objectives.

• Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

Desirable

• Experience in child welfare, family support, education, or adoption.

• Evidence of leading digital transformation in fundraising, marketing, or CRM.

• Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

The Opportunity

This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:

• Shape and lead a directorate spanning fundraising, marketing, and communications.

• Deliver transformational income growth and secure Adoption UK’s sustainability.

• Build Adoption UK’s brand and reputation as the national champion for adoptive families.

• Market services, membership, and campaigns so more families and professionals engage with our work.

• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.

Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.

Timetable:

The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.

Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.

The panel will shortlist based on those applicants who best meet the criteria for the role.

The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.

Team Lead South (Engagement and Support)

Location: Cambridge & Ely

Salary: £34,000 – £38,000 per annum

Closing date: 20/10/25

Interviews to be held week beginning 3rd November

Full Time (35 hours per week) 

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our South Locality – in Cambridge City and Ely. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a practical support, youth work or mental health role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s holistic support offer for young people aged 13-25 years: our open-access drop-in, ongoing support around practical needs such as housing, and flexible mental health support. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will not hold an ongoing regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

This post is subject to a DBS check, references & providing evidence of eligibility of Right to Work in the UK

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements

Role Purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.

The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.

Key Responsibilities

Service Delivery – 70% of workload

• Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
• Use initiative to make decisions to ensure continuity of service delivery.
• Promote and represent RISE Mutual CIC services as required at relevant events.
• Develop excellent relationships with our customers and something like respond positively to their needs.
• Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
• Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
• Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.

Record Keeping

• Support the day-to-day delivery of key projects.
• Maintain clear records of work undertaken and ensure service integrity.
• Establish and maintain methods to monitor suitability and risk assessments and share good practice.
• Complete specialist risk assessments, and reports and upload on the CRM system.
• Support practitioners to record information effectively on CRM system and follow the RISE recording convention.

Product Design and Development

• Partake in design and development of new interventions, including writing an associated manual and training programme.
• Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
• Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
• Act as main point of contact as the technical expert on the project.
• Attend performance review meetings and deputise if required by the Service Manager or Team leader.

Quality Assurance

• in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
• Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
• Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
• Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
• Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.

Evidence & Research

• Design intake/exit questionnaires to evaluate the effectiveness of interventions
• Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
• Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
• Build good thought leadership in a particular area of work delivered within RISE.

Learning and Development

• Deliver training for commissioners and RISE staff.
• Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
• Support staff to develop their cultural competence and understanding of culturally informed approaches.
• Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.

Stakeholder relationships / Performance

• Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
• Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.

Other duties

• The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Knowledge, Skills, Abilities and Experience

Essential

• A proactive approach to problem solving.
• Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
• Experience of delivering and quality assuring interventions to people with complex issues.
• Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
• Good communication and Interpersonal skills both verbal, (including presentations) and written.
• Effective team worker with ability to develop and sustain key relationships.
• Using pro-social modelling and motivational interviewing in practice.
• Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
• Skills in developing staff motivation
• Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
• Proven ability to challenge and remove any unnecessary barriers to service delivery.
• Ability to focus and demonstrate resilience.
• Ability to make effective informed decisions.
• Ability to write high quality reports.
• Good IT skills and experience of working with Word, Excel and Microsoft project skills.
• Sound understanding of Rehabilitative interventions and case management.
• An Enhanced DBS Check is required for this role.
• A minimum of 3 years’ experience, gained in working with families
• and children, DA or Criminal Justice.
• Experience/ background of working in the Domestic Abuse field.

Qualifications

• A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
• Ability to develop new interventions
• Work with people with mental health and psychological wellbeing
• needs – diagnosed and undiagnosed mental health issues.

Desirable

• Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
• Working with adults and young people from culturally diverse backgrounds.

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

Are you ready to be part of something truly transformational?

St Elizabeth Hospice is embarking on one of the most exciting and ambitious projects in our history – a major capital appeal to build a community hospice facility in Gorleston. And we’re looking for an exceptional fundraiser to help us make it happen.

As our Head of Capital Appeal, you’ll help shape and drive a multi-million-pound campaign that will change lives for generations to come. You’ll have the opportunity to bring together major donors, trusts and foundations, corporate partners and the wider community, uniting them behind a powerful cause.

You will:

• lead the planning and delivery of our capital appeal, through both private and public phases.
• inspire senior stakeholders, partners and our wider community to be ambassadors for the campaign.
• build and nurture high-value relationships that result in transformational gifts.
• create compelling cases for support and deliver memorable cultivation opportunities.
• work collaboratively with colleagues in fundraising, marketing & communications, and our clinical teams to bring the appeal to life.

Who are we looking for?

You’re an experienced, confident, and creative fundraising professional who thrives on turning visions into reality. You bring a track record of success in philanthropy, partnerships and/or major appeals and enjoy motivating others to achieve something extraordinary. You’re a natural relationship-builder with warmth and integrity, a strategic thinker, and a meticulous planner. Above all, you’re passionate about making a difference for patients and families.

This is your chance to be part of a once-in-a-generation project that will transform hospice care in Great Yarmouth & Waveney. You’ll be joining a supportive, ambitious, and caring team that shares your passion for excellence and your drive to make a difference. If you’re inspired by the thought of being part of a landmark campaign that will leave a legacy of care, we’d love to hear from you.

In addition to being part of a wonderful local charity and a friendly and collaborative team, the hospice offers a rewarding benefits package, including:

· Generous holiday allowance

· Life cover

· Access to our Employee Assistance Programme

· Eligibility for a Blue Light Card (offering a wide range of discounts)

· Pension scheme

· Car leasing scheme

As a Senior Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.

Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in-depth and comprehensive initial assessments in order to produce SMART and tailored action plans.

Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths based approach to their journey into employment.

As a Senior Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.

You will have at least 3 years of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will be equipped with influencing and persuasion skills.

You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas. You'll build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region. This will be through both face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers. As one, you'll help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Gwent and Powys and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. 

About you

We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose. You're able to effectively adapt your style to connect effectively with diverse groups and individuals.

You’ll have:

- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.   

Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society in line with our policies. For internal candidates this role will be offered on secondment. 

To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills.

Important Dates
 
The deadline for applications is 23:59 Sunday 26th October 2025.
Interviews will take place W/C 10th November. A presentation task will be provided.

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Contract

Hours:  Full time, 35 hours per week. Standard working hours are Monday – Friday, 9am - 5pm.

Contract type: Permanent

Location: Somerset House, London, although hybrid working is encouraged

About Us

Blue Marine Foundation seeks to protect and restore life in the ocean. Our mission is to see at least 30 per cent of the ocean protected by 2030 and the whole ocean sustainably managed. We support low-impact fishing and equitable use of the ocean and address overfishing – one of the world’s biggest environmental challenges.

We are a dynamic NGO at the heart of cutting-edge marine conservation with headquarters in London but operating globally. This is an incredible chance to join our highly impactful charity, we look forward to hearing from you.

The Role and Responsibilities

Blue Marine has an exciting opportunity for a Senior Project Accountant to join our dynamic finance team. In this newly created role, you will be the key link between the finance team and the wider organisation. You'll lead on our restricted fund budgets, working closely with project managers and department heads to ensure their accuracy, evaluate and communicate their performance and lead on the designing and structuring of new proposals. This role is extremely outwardly facing and requires somebody that thrives on working with others. You will work alongside another Senior Project Accountant who focuses on the key strategic grants within the organisation, and you will have one direct report.

This is an excellent opportunity for somebody to join an incredibly ambitious and agile organisation with a track record of delivering lasting change. In the past five years Blue Marine’s income and charitable expenditure has more than tripled, with work spanning 25 countries and involving over 200 project partners.

Supporting the Director of Finance, Operations & Governance (DFOG), you will:

· Be the key link between Finance and the wider organisation, providing high-quality analysis and clear communication  through reporting and everyday interactions.

· Design, build and maintain budgets for cutting edge dynamic global projects.

· Build strong relationships with key stakeholders across Blue Marine’s wider teams, regularly meeting with around project managers to review budgets. 

· Work closely with our project partners around the world, supporting them with budgeting, analysis and financial reporting. This may result in opportunities for international travel.

· Identify and flag potential queries (such as expected under/overspend, run rate, incorrect staff time allocations) to relevant colleagues.

· Line manage one direct report.

· Generate new ideas for process and efficiency improvements.

· Work closely with the fundraising team, providing their financial reporting to our donors and generating budgets for new proposals.

· Interpret and provide insightful analysis to enable effective decision-making processes across the senior management team.

· Maintain appropriate filing and assist in collation of evidence for annual audit.

· Tackle any other reasonable requests as required by the DFOG and wider organisation.

· Assist project managers with ad-hoc budget queries.

This list is not exhaustive, and the selected candidate will be required to undertake other relevant tasks.

Skills and Experience required

We're Looking For

· A team player who gets fulfilment from supporting colleagues in financial matters.

· An innovator that thrives on problem solving.

· An effective communicator who can provide financial insights to non-financial stakeholders.

Essential

· At least a part-qualified accountant (CIMA/ACCA/ACA/CIPFA).

· Strong Microsoft Office skills, particularly in Excel.

· Excellent written, numerate and verbal communications skills.

· Strong experience with budget management, ideally within a not-for-profit environment.

Personal qualities/specifications

· Passionate about the conservation of the environment and the oceans.

· Polite and cheerful can-do attitude.

· Able to discern meaning from financial data and critically analyse a situation.

· Able to communicate financial matters in a clear and concise manner.

· Thorough attention to detail and accuracy.

· Self-motivated, able to work on own initiative and with a hands-on approach.

· Ability to prioritise and deal effectively with a busy workload.

Why us?

This is a great opportunity for you to join our inspirational team and be part of making a difference!

We offer a great salary in addition to a generous benefits package.

We embrace agile working and trust our employees to work in a hybrid manner that gives them the flexibility to work from home or at the office according to their work commitments. We also recognise our head office is in London and currently offer an optional subsidy of £2,000 per year, which is available to employees attending this office at least two days per week.

Working alongside some of the most leading and pioneering minds in marine conservation, our training opportunities and collegiate nature means you will always be learning and supported with your development.

Your wellbeing is important to us, and we hold social events throughout the year. We have a great culture and are committed to an inclusive environment where everyone feels they can contribute.

If you think you have what it takes and the experience to make it happen, then please apply, we would love you to be part of Blue Marine!

To Apply

Please apply for this opportunity with your CV and cover letter directly on the Blue Marine Foundation website by 7 November 2025.

Please note

We reserve the right to close job adverts early if we receive sufficient applications for the role. If you would like to know more or have any questions, we are happy to help.

We are a responsible and inclusive employer. We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential.

We want you to perform at your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us.