Change manager volunteer roles in hackney wick, greater london

As a volunteer Club Administrator, you’ll play a key role in ensuring our clubs run smoothly while contributing to our positive and inclusive community. This is an ideal opportunity for individuals looking to support community engagement through sports. 

Key Responsibilities 

• Club Administration: 

• Manage registration processes and ensure all participant details are accurately recorded. 

• Maintain attendance records and update membership databases. 

• Assist with scheduling and confirming bookings for club sessions. 

• Onsite Support: 

• Provide administrative and logistical support during club sessions, ensuring smooth operations. 

• Act as the first point of contact for participants, parents, and stakeholders at sessions. 

• Coordinate with coaches to ensure all necessary equipment and materials are available. 

• Customer Engagement: 

• Handle inquiries about programs, schedules, and memberships professionally. 

• Communicate updates, cancellations, or schedule changes to members promptly. 

• Event Coordination: 

• Support the planning and execution of tournaments, showcases, and community events. 

• Help with onsite logistics, including participant check-ins and event materials. 

Skills & Qualifications 

• A willingness to learn and contribute to a positive club environment. 

• Strong organisational and communication skills. 

• Previous experience in administration or customer service is a bonus but not required. 

• DBS clearance (provided by RollaDome if needed). 
  
   

Commitment 

• Minimum 15 hours per week, with flexible hours

Benefits 

• Travel and meal expenses reimbursed. 

• Comprehensive training and mentorship opportunities. 

• Gain practical experience in sports administration and event management. 

• Opportunity to network within the sports and charity sectors. 

Background

First Step is a Charity based in the London Borough of Havering, working with families of children with special needs and/or disabilities. For more than 35 years, we have supported in excess of 1,500 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, where they have concerns about their child.  We provide a range of family-centric services tailored to each family’s and child’s needs.

During our history we’ve had highs and lows, including overcoming a challenging time following the withdrawal of funding from the Local Authority in 2017 as part of their own austerity cuts.  Despite this, we’ve managed to sustain the charity through increased fundraising.

Our current Board has more than 80 years of experience, and over the next couple of years we’re looking to add some new and dynamic Trustees to strengthen the team and bring refreshed critical and creative thinking to our Charity.

The Chair of Trustees Role

Our Chair is looking to stand down after 10 fulfilling years, and we are looking for a new Chair to work with our Board and CEO to further strengthen our organisation long into the future.  

The new Chair should be ambitious for our Charity and have the vision and energy to help it extend its reach and impact, along with being an experienced leader who has empathy for our families, and lives our values.

They will need to have the ability to lead from the front in a collaborative style that builds consensus amongst the board, so we can meet the challenges ahead.

First Step are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

ABOUT TREES FOR CITIES

Trees for Cities is an independent national charity that engages local people and volunteers to plant, protect and promote trees in towns and cities worldwide. We cultivate lasting change in urban neighbourhoods by revitalising forgotten spaces, creating healthier places, and getting people involved in their local environments. In a world facing unprecedented threats from climate change, loss of biodiversity, and disconnection from nature, our work has never been more urgent or important. 

The charity has seen significant growth and development over recent years, with expansion of our Trees for Streets, Trees for Schools and Trees for Neighbourhoods programmes in towns and cities across the UK.  It is imperative that the Charity continues to evolve as we move towards a new strategic phase (2025-30), with the strategic goal to create a movement for urban trees and tree equity. 

We currently seek a Trustee with fundraising expertise to join our Board. This is a new role and an exciting opportunity to support the charity as we embark on our new strategic ambition to take a prominent, influential and leading role in urban forestry. We are particularly looking for someone with senior-level strategic experience and networks in corporate and grant fundraising. 

ABOUT THE ROLE

The trustee will maintain an overview of Trees for Cities’ fundraising strategy. The trustee will work closely with the Board and Executive Team, particularly the Chief Executive and Fundraising Director, to support the charity in pursuing its vision and mission and achieving its agreed objectives.  In addition to the skills, experience and qualities required of all Trustees, this trustee will have significant senior-level experience of fundraising strategy, policy and regulations as outlined in the person specification. 

HOW TO APPLY

At Trees for Cities, we want to reflect and represent the full richness of diversity in the UK. Few of our employees or trustees have lived experience (or close connection to someone with lived experience) of environmental injustice, and few are from Black, Asian or other minority ethnic groups, disabled, or lower socio-economic backgrounds. We are particularly keen to receive applications from fundraising professionals in one or more of these groups.

If you would like to learn more about the role, please email Kate Sheldon, Chief Executive. If you are interested in applying, please use the application link below. Applications should include a CV and a short covering statement.

Deadline to apply at 9am on Monday 16 June.

Interviews scheduled Tuesday 15 July 2025.

This recruitment is not open to agencies. 

Positively UK is looking to appoitnt a new Chair of teh Board of Trustees to lead the strategic direction of our organisation. 

Positively UK is a registered UK charity providing peer-led support, advocacy, and information to everyone living with HIV. We help people manage all aspects of their diagnosis, care, and life with HIV. We are a peer lead peer run charity and 90% of our staff are living with HIV.

Our vision is a society where people with HIV live happy, healthy, and stigma-free lives.

Our mission is to empower and support people living with HIV with the knowledge, tools, and connections they need to live fulfilling lives and reduce the stigma surrounding HIV. Working in partnership with the NHS, Positively UK’s peer work is integrated at clinics across London and beyond. The charity also offers training and support to increase access to peer support nationally and runs various support groups in the community.

Duties of the Chair

Next to the general responsibilities of a Trustee, the Chair will:

• Pursue the aims and objects of Positively UK

• Liaise with Positively UK’s CEO regularly and support them in their role

• Give direction to policy making and strategic development of the charity

• Agree with and delegate to the Vice Chair specific duties and responsibilities to assist with and in support of their role of Chair

• Represent the charity, when appropriate, at functions and meetings, and act as a spokesperson when required or requested by the CEO

• Delegate to one of the other officers to act for the Chair when the Chair is

not available

• Chair and facilitate Board meetings (at least every two months)

• Prepare and submit copy for Positively UK’s publications and communications as required

• Liaise with the Admin Officer and Honorary Secretary to keep an overview of affairs and to provide support as appropriate

• Attend finance meetings with CEO, Honorary Treasurer, and Accountant

• Support recruitment, induction, and support of Trustees according to skill

mix

• Support EDI (equality, diversity and inclusion) throughout the Board and the

organisation

• Lead the process of appraising the performance of the CEO

• Facilitate change and address any conflict within the Board

Person specification

• Leadership skills

• Experience of committee work

• Tact and diplomacy

• Good communication and interpersonal skills

• Impartiality, fairness, and the ability to respect confidences

Appointment and tenure of the Chair

• Tenure to be maximum of three (3) years

• Re-election possible but maximum total is two terms (6 years)

If you are interested in this role and would like to have an informal discussion, please contact us to arrange a suitable time.

Deadline:

We accept applications until Monday 10:00am on Tuesday, 1th July 2025.

Interviews will be held on Tuesday, 8th July 2025.

Citizens Advice Barnet’s twin aims are to help people in our community resolve the problems they face and campaign to change the policies and practices which affect their lives. As a Research and Campaigns Volunteer, you will enable us to achieve the second aim, using the experience of the people we help to influence lasting change that makes a real difference to our community.

Duties include

• Supporting the Research and Campaigns Lead to identify opportunities to improve local policies and practices that affect people we help.
• Gathering evidence to support local and national campaigns.
• Undertaking research to build a campaign.
• Writing monthly updates for local councillors on what we're seeing in their ward.
• Writing up reports to present your research and recommendations.
• Researching and writing reports to raise awareness of local problems.
• Representing Citizens Advice Barnet at external meetings to campaign for change.
• Working with the Communications team to raise awareness of Research & Campaigns work.

Person Specification

No previous experience is required; this role would suit you if you have an interest in social policy, or would simply like to make a difference in our local community, and have the following skills and attributes:

• IT skills, especially Word and Excel at a basic level (sort, filter, basic formulas), and willingness and ability to learn to use our CRM to run reports.
• Strong research skills.
• High attention to detail.
• Analytical skills.
• Ability to work on own initiative.
• Excellent communication skills, both orally and in writing, with the ability to write clearly and persuasively.

Position Overview
This is an exciting and unique internship opportunity supporting SEED Madagascar’s media and communications output. This position will focus on social media management support, visual content design, and image selection and arrangement. It is ideal for a motivated individual interested in learning new skills and gaining practical experience within the communications team of an international development and conservation organisation.

About the organisation
SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, livelihoods, education infrastructure and conservation programmes to support sustainable change and add to international best practice through research and publication across all of our programmatic areas.
Location: Remote
Timeframe: 6 months extendable – flexible 2 days a week
Contract: Voluntary, unsalaried
Reporting to: Media and Communications Officer

Duties and responsibilities 
1. Responsible for planning and drafting platform-specific content for SEED’s social media accounts and support with the implementation of a new TikTok strategy, following a clear briefing from the Media and Communications Coordinator and Officer. 
2. Using video editing software CapCut to produce video content for use on SEED’s TikTok and Instagram accounts. 
3. Using Canva to produce exciting visual content for use across SEED’s social media accounts, ensuring that all brand guidelines are adhered to. 
4. Monitoring and reporting on performance KPIs for SEED’s online output. 
5. Support the management and arrangement of SEED Madagascar’s image drive, suggesting images that are appropriate for use in our online output from a bank of photographs.
6. Gain a detailed understanding of all of SEED’s programmes.
7. Any other tasks the Media and Communications Officer deems necessary within the broad remit
of this role.

Qualifications
● Hold or be studying towards an undergraduate or postgraduate degree in or relating to media
and communications, international development, or have comparable field experience.
● Have experience managing social media accounts.
● Have experience writing high-level copy, appropriate for varying audiences.
● Proven high standard of written and verbal communication and editing skills.
● Proven experience in following clear instructions and staying in keeping with brand guidelines
and expectations, sometimes in sensitive circumstances.
● Demonstrate an understanding of and commitment to SEED’s ethos and approach and be a good
ambassador for the organisation at all times.
● Be punctual and be able to work to tight deadlines in an organised manner and to a high
standard.
● Ability to work well under pressure to meet targets and deadlines.
● Proactive, creative and resourceful.
● Experience of both collaborative team and independent working.
● Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
● Proficiency in the use of the visual design platform Canva.
● Proficiency in the use of video design platforms such as CapCut.
● Be able to financially support themselves for the duration of their internship as there is no
stipend.

Can you offer creative flair, compelling writing ability, and passion about the importance of our beautiful countryside and green spaces in London? If so, apply to join us, bringing your persuasive and descriptive writing skills to raise our profile, reach new audiences, attract support and promote saving these spaces for wider enjoyment.

You will play an essential role in spreading the word about our work and campaigns by developing engaging newsletters and social media content, inspiring others to embrace a greener London and its links to the countryside.

We are seeking to expand our current, small dedicated team, so if you can offer limited time during 'term time' or 'school holidays' we aim to accommodate flexible working patterns for the benefit of consistent content delivery.

Responsibilities / Duties may include but are not limited to: 

• Using your creativity to write compelling copy which raises the profile and work of CPRE London 
• Proofreading, restructuring and editing articles 
• Developing a balanced range of new content which may include current news, opinion pieces and campaign features for our communications to update the CPRE London website 
• Working with the social media volunteer to promote new content 
• Creating and sending our monthly newsletter  
• Maintaining and adding to the image library
• Using photos and images to good visual effect and to represent the full range of our work and the people involved  
• Overseeing overall content in line with brand guidelines, liaising with the national CPRE communications and website team 
• Optimising published pieces for SEO

 Our team will provide training and support to develop your role.

Skills and experience 

Preferably with 2 or more years’ experience in communications roles with excellent writing and editorial skills, good attention to detail, and familiar with managing messages in the media.​

Project Coordinator

Job Title: EPAfrica Summer Team – Project Coordinator (PC)
Location: Kakamega, Kenya 

Duration: Minimum 3 weeks during our summer programme, which runs from approximately 1st July – 13th September 2025.
Start Date: UK-based training and preparation begins in June, with travel to Kenya taking place several days before the start of your placement.

 Compensation: Non-salaried placement, with the following expenses covered:

• Travel: Project-related travel in and around Kakamega County is fully covered.

• Accommodation: Fully covered throughout the EPAfrica summer. 

• Programme delivery costs: All costs associated with programme delivery (travel to sites, partner meeting expenses, etc) paid for by the charity.

• Additional Costs: Round-trip flights to Kenya and limited subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week). 

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our mission is to create sustainable change in education by investing in resources, infrastructure, and local capacity. Our volunteers are central to our work — building strong relationships, learning deeply about the local context, and delivering projects that matter.

Role Overview

As a Project Coordinator (PC), you will be a key part of the Summer Team, supporting the smooth operation of EPAfrica’s in-country summer programme. You’ll work alongside the Project Manager and other Project Coordinators to provide on-the-ground coordination, logistical support, and pastoral care for our Project Workers (PWs). This is a dynamic and rewarding role that gives you insight into international development, team leadership, and operational planning.

Key Responsibilities

• With guidance from the Project Manager (PM), support our team of Project Workers (PWs) in their school placements, including:

  • Monitor project progress and guide PWs to address any issues as they arise

  • Offering pastoral support and help maintain the wellbeing of Project Workers

  • Co-deliver trainings on topics such as project management, effective international development practices, safety and wellbeing, and cultural awareness

  • Coordinating key operational logistics relating to summer programme delivery.

• Facilitate communication between PWs, our in-country Summer Team, and the UK-based central charity team.

• Help deliver our in-country monitoring and evaluation programme, enabling us to effectively plan for and deliver future investments. This includes:

  • Monitoring visits to current & recent investment schools to gauge impact of EPAfrica’s work

  • Assessment visits to potential future EPAfrica participant schools

  • Staying up-to-date research into developments in the Kenyan education system and potential impacts on our work

  • Establishing and maintaining relationships with our network of local partners.

• Contribute to Summer Team planning, reflection sessions, and process documentation

• Help to maintain the safety, security, and wellbeing of the Kenya-based team, working within the charity’s risk guidelines.

What We’re Looking For

• Strong familiarity with, and demonstrated interest in, EPAfrica’s values and operating model.

• A demonstrated interest in grassroots international development is required; previous experience in this setting (volunteering, fieldwork, or prior work experience) preferred.

• Experience being a part of teams delivering project-based work, and leading with empathy. 

• Effective communication skills and the ability to work with stakeholders from a variety of cultures and backgrounds. 

• Demonstrated ability to take initiative and solve problems under pressure.

• Willingness to operate in a challenging, fast-paced environment and to be involved in making decisions which affect the wider team.

• Experience as a Project Worker or previous Summer Team involvement preferred – but alternatively, relevant professional or volunteering experience in a similar context. 

What You’ll Gain

• Real, hands-on project management and delivery experience. 

• Exposure to international development at a grassroots level, with concrete opportunities to deliver meaningful work.

• A rich cultural experience and the opportunity to immerse yourself in semi-rural communities in Western Kenya. 

• Volunteers benefit from one week’s holiday in the middle of the programme, allowing the opportunity to explore the rest of the country (previous volunteers have travelled to Mombasa, Nairobi and the Maasai Mara). 

• Opportunity to work with a team of passionate, like-minded individuals and build a strong professional network within the charity and our wider community.

• A standout experience for your CV, and the chance to develop transferable skills in stakeholder management, communication, logistics, and more. Previous EPAfrica volunteers have leveraged their experience with us to secure roles with the FCDO, WHO, UN, Civil Service and in a variety of consultancies. 

Interested?

We’d love to hear from you! If you’re enthusiastic about education, development, and making a difference, this is a unique opportunity to get involved and get hands-on, meaningful experience delivering grassroots international development projects in Kenya. You’re also welcome to apply with a friend and complete a summer placement alongside them; just let us know in your application.

"Be the Change, Fill the Bucket!"

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

At CPRE, we’re passionate about making the countryside a better place for everyone to enjoy. This flexible, micro-volunteering role is a great way to stand up for the countryside if you don’t have much time to spare! You’ll take quick and easy online actions to support our campaigns from home (or wherever you have internet access!) at a time that suits you.

We're particularly keen to recruit people aged 18 - 30 (although this role is open to everyone!) as we want to being younger voices into our campaigning work.

This is an excellent opportunity for those looking explore a career in environmental campaigning and advocacy. By taking easy online actions, you’ll help us to champion environmental issues such as the climate emergency, renewable energy, biodiversity and sustainable transport.

We’ll ask you to take and feedback on England based campaigning actions, to inform what we do in the future. Your ideas will shape the way we do our campaigns in the future.

We’re looking to build our team of activists for a series of actions over the next few months. You’ll actively shape the future of this work, and you’ll be testing an exciting new way to volunteer with CPRE! Interested in taking part? Find out more below.

Why we want you

We want to gain the support of people with many different experiences of the countryside to inform what we do so we can work towards a thriving countryside for everyone.

You'll join a group of enthusiastic volunteers taking actions and giving feedback that directly supports our campaigning work. Some actions will take as little as 5 minutes!

Sign up is easy - we just need a few details and then you'll join our activist pool. Please note you must be 18 or over to sign up for this role.

What you will be doing

The types of actions we’ll ask you to take part may include:

• Build our understanding of what motivates you to support our campaigns, what you’d like to see us do in the future and how best you’d like to take part through surveys and feedback
• Sign a petition, send a letter to your MP using a template or take a survey
• Read / share articles & like / share posts / blogs
• Attend an online session / webinar / training eg on lobbying
• Feedback on campaigns content (reports, website, podcasts)

The skills you need

• An interest in the countryside and environmental issues
• Willing to give feedback as part of the role
• Access to a computer, tablet or smartphone with internet
• No experience necessary!

What's in it for you

• Use your enthusiasm, skills and experience to make a positive difference to the countryside
• Opportunity to influence future campaigning asks, and feedback on what works
• Access to online campaigning training and webinars
• Learn new advocacy and campaigning skills

Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.

The successful candidates will:

• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;

• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;

• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;

• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;

• have the ability to listen, communicate and influence effectively;

• have the capacity and skill to understand stakeholder priorities; and

• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

Overview:
We are seeking enthusiastic and dedicated volunteers to assist in the operation of our new community cafe. Volunteers will support the Community Cafe Managers in delivering excellent customer service, making & serving meals (sandwiches, salads, daily specials) maintaining the cafe, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people.

Key Responsibilities:
1. Customer Service:
   - Greet and welcome customers warmly.
   - Take customer orders and process payments.
   - Make & serve food and beverages to customers.
   - Handle customer inquiries and provide information about the cafe and its offerings.

2. Cafe Maintenance:
   - Assist in setting up and closing down the cafe each day.
   - Maintain cleanliness and hygiene standards in all areas of the cafe, including the kitchen, dining area, and restrooms.
   - Wash dishes, clean tables, and ensure the cafe is tidy and presentable at all times.

3. Stock Management:
   - Help monitor stock levels and report low supplies to the manager.
   - Assist with the receipt, storage, and organisation of deliveries.
   - Restock shelves and display areas as needed.

4. Community Engagement:
   - Support community events and group activities held in the cafe.
   - Engage with customers and community members, fostering a friendly and inclusive atmosphere.
   - Help promote community programs and initiatives.

5. Team Collaboration:
   - Work collaboratively with other volunteers and staff members.
   - Attend training sessions and team meetings as required.
   - Provide feedback and suggestions to improve cafe operations.

Qualifications:
- Passion for Community Service: Enthusiasm for helping and engaging with the community.
- Customer Service Skills: Ability to interact positively with customers and provide excellent service.
- Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
- Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
- Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
- Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).

Time Commitment:
- 4 hr shifts are available on weekdays and weekends, with flexible scheduling options.

Benefits:
- Experience: Gain valuable experience in customer service, hospitality, and community engagement.
- Training: Receive training and support from experienced managers and team members.
- Community Involvement: Make a positive impact in your community and meet new people.
- Recognition: Be part of a supportive team that values your contributions.

Application
Please fill in this application form: https://zfrmz.eu/teuq7xUKAFr5FfxDGQ9V and we will give you a call