Change project manager jobs in douglas, douglas
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you compassionate, organised and driven by a desire to help people live safely and independently?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, our Project Manager – Client (Caseworker) roles offer a unique opportunity to make a real impact, guided by our values of care, respect, integrity, and experise.
We currently have two opportunities to join our team, each providing the chance to support clients through practical, often life-changing housing interventions.
About the roles
Project Manager – Client (Permanent contract)
In this role, you will help ensure the smooth delivery of our project management services for older and vulnerable homeowners across Bristol. You’ll provide high-quality advice on housing, repairs and independent living, supporting clients to:
- repair or adapt their homes
- access essential works that enable safe hospital discharge
- explore suitable alternative housing options
- understand available funding routes
Working closely with our technical project managers, who diagnose defects, design and specify works, and oversee on-site delivery, you will guide clients through the process with clarity and confidence. Strong judgement, a proactive approach and an empathetic manner are essential, along with good organisational, numerical and IT skills.
Project Manager – Client (12-month fixed term – Making Space Project)
This role focuses on our Making Space project, supporting clients who need help decluttering or reorganising their homes to improve safety, wellbeing and independence.
You will:
- coordinate and manage a caseload
- provide information, advice and options
- offer practical and emotional support with decluttering
- help clients make informed decisions about their home environment
- collaborate with colleagues and external partners
This is a deeply person-centred role requiring a trauma-informed, sustainable approach to reduce risks, improve wellbeing and support tenancy sustainment.
Who we’re looking for
Across both roles, we’re looking for someone who:
- is empathetic, patient and committed to supporting vulnerable people.
- can use sound judgement in sensitive or complex situations.
- is proactive, organised and confident communicating with a wide range of people.
- can build trust and rapport with clients facing difficult circumstances.
- works well within a collaborative, multidisciplinary team.
Experience supporting older or vulnerable people is highly desirable.
Why join WECHI?
You’ll be part of an organisation with a big heart, a strong social purpose and a team that genuinely cares. Every day, your work will empower people to live safely, independently and with dignity, making a tangible difference in their lives and in our community.
Closing date: 08/01/2026 at midday.
Interview dates: Wednesday 14th January and Thursday 15thJanuary.
To apply, please submit your CV and a supporting statement (no more than two pages) through the provided link, telling us whether you have a preference between the two roles and why you believe you are the right person for the position.
About us
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We form a campus within the Maritime Greenwich World Heritage site, with supporting operations at the Prince Philip Maritime Collections Centre in Kidbrooke, the Brass Foundry in Woolwich, and administrative offices in Greenwich. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
The Role
As one of two Finance Business Partners, the postholder is responsible for ensuring that Royal Museum Greenwich’s strategic ambitions are correctly planned for and that adequate financial resources are in place to achieve them.
Key elements of the role involve advising and supporting all staff with financial responsibilities to ensure that financial decisions are optimised and to keep relevant staff informed of key financial updates and changes, and to communicate any relevant changes to the rest of the Finance team.
Further core responsibilities include supporting assigned Heads of Departments and directors on all financial matters, advising on budgeting and forecasting, monitoring of actual results and ad hoc queries, and working as a team with the other Finance Business Partner, lead on the production of the monthly management accounts pack, ensuring timely and accurate reporting and incisive analysis and commentary.
The successful candidate will be a qualified accountant (CIMA, ACA, ACCA) with a demonstrable track record of working with non-finance managers to achieve high quality reporting, budgeting and forecasting, ideally within government bodies or heritage/cultural/charitable organisations. Excellent analytical skills, the ability to communicate financial concepts effectively to non-financial stakeholders and solve problems are also essential.
This is a permanent full-time in Band 3 - Senior Management. Core hours of work will be 36 per week, working Monday to Friday between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.
Salary: £51,500 per annum
We encourage you to read the full job description/person specification before applying for this role.
Interviews are pencilled in for w/c Monday 12 January.
Benefits
We offer:
• Generous pension scheme and life cover
• 25 days annual leave (rising to 30 after 1 year) plus bank holidays
• 40% discount in our cafés, 30% in our shops
• Interest-free loans (travel, bike, gym, learning)
• Free entry to exhibitions at partner museums and galleries
• Flexible and hybrid working options
• A culture that celebrates individuality, collaboration, and innovation
EDI
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Discover amazing stories of the Sea, Space, History and Creativity



The client requests no contact from agencies or media sales.
The Carers Centre provides support to over 2000 unpaid family carers in the city of Brighton & Hove every year. The successful candidate will be joining a dedicated group of staff and volunteers to deliver vital and innovative services to carers across our city.
AIMS OF THE JOB:
- To establish and develop volunteering opportunities at the Carers Centre
- To work with the management team to review and reinforce effective policies and procedures for volunteer-supported projects based on best practice
- To develop and implement systems for recruitment and selection of volunteers from a range of backgrounds
- To deliver a programme of induction and ongoing training for volunteers
- To supervise a pool of volunteers to support carers safely to achieve positive changes within their lives and to enable volunteers to feel fulfilled in their role
- To keep accurate records and statistics in accordance with the Carers Centre procedures
- To monitor, analyse and report on feedback/outcomes with carers and volunteers
- To participate in supervision and training to ensure professional operation of the service
- To engage in research and networking opportunities provided by other organisations with expertise in volunteer support
- To work in accordance with, and to ensure that staff and volunteers for which the post is responsible, adhere to the values, policies and procedures of the Carers Centre, especially Confidentiality, Safeguarding, Equal Opportunities and Health & Safety
- To carry out other duties appropriate to the role and responsibilities as may be delegated by the CEO of The Carers Centre
The client requests no contact from agencies or media sales.
Exciting Opportunity
Fixed Term until the end of January 2027
Regional Manager, North East & Cumbria (0.8 FTE)
We are pleased to offer a fixed-term opportunity within the Lloyds Bank Foundation due to the current Regional Manager taking a secondment.
This is a part-time (4 days per week) position, working from home, with regular travel across North East & Cumbria and to London. The post holder must live in the North East or Cumbria.
About the Role
Are you passionate about supporting local charities and driving community-led change? The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
As Manager for North East & Cumbria, you’ll:
- Build trusted relationships with local charities, helping them grow stronger and more resilient.
- Support organisations to identify and overcome challenges, connecting them with resources and opportunities.
- Champion community-led change and ensure our work is shaped by the communities we serve.
- Collaborate with partners, stakeholders, and colleagues to maximise the impact of our investments.
About you
You’ll have extensive knowledge of the voluntary sector, experience supporting local charities, and excellent relationship-building and organisational skills. You’ll be proactive, collaborative, and comfortable navigating change.
You’ll be responsible for managing a portfolio of relationships with charitable partners and collaborating with other charities.You will support our charity partners in becoming more resilient and stronger, enabling them to thrive beyond the duration of their relationship with us. You will do this by building trusted relationships with them, supporting them to identify their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees. You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities. Further information about LBFEW and our approach to supporting charity partners can be found on our website under the 'Development' section.
You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for community organisations across the patch. You’ll have a good understanding of the operating environment in the North East & Cumbria with well-established networks across the patch. You will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating context of our funded partners.
If you have experience working with or in the voluntary, community or social enterprise sector and are creative, adaptable, resilient, flexible in your approach, keen to learn and hungry for change, then this could be the role for you!
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with local charities and community-led organisations, connecting people, and providing money and resources so that communities can thrive.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and, under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you need any adjustments such as our application form in an accessible format such as a Word document, or for any part of the recruitment process, please email us in confidence to discuss this.
How to Apply
· Closing date: 23:59 on 18 December 2025
· 1st Interview (Newcastle, venue to be confirmed) 13th January 2026
· 2nd Interview (online) 19th January 2026
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?
The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:
- Be the Programme Manager for The Cumbrian Way programme including:
o Working closely with the Programme Director to ensure all aspects of programme management are undertaken
o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner
o Coordinating the project managers across the programme
o Oversee the management of the Projects and Programme Board and annual reporting
o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.
o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation
o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates
- Support the Church Planting Consultant with project management of the Church Plant workstream, including:
o maintaining & updating project plans/timelines
o monitoring, reporting and reviewing the effectiveness of the project work
o accounting for risk mitigation and issue resolution
o advising and collaborating on project communications
o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation
o meeting with the church plant consultant on a regular (at least monthly) basis.
o actively managing the project budget
o supporting local church planting teams with budget claims and outcome reporting
- Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
- Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
- Lead and oversee the data collection and impact for diocesan Parish Returns data collection
- Line manage the God for All Programme Management Office team
This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Manager
Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Salary: £33,000-£35,00
Hours: 35 hours/week
Contract: permanent
Closing date: 3 January 2026
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule
• Work with the Training Committee to identify priorities and emerging issues
• Balance advanced and introductory content across immigration, asylum and nationality law
• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time
Tutor and content management
• Recruit, contract and manage ILPA’s panel of external tutors
• Provide clear briefings and support tutors in producing accurate, up-to-date materials
• Facilitate the Training Advisory Board and ensure actions are followed up
• Ensure training content remains high quality and aligned with ILPA’s values
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online sessions and support hybrid delivery when required
• Troubleshoot logistical and technical issues on the day
Income, reporting and evaluation
• Monitor bookings, attendance, cancellations and income
• Produce monthly performance reports for the Chief Executive and Finance and Office Manager
• Maintain high participant satisfaction and take action where improvements are needed
Marketing and engagement
• Draft course descriptions, learning outcomes and promotional copy
• Promote events through ILPA’s weekly all-member update and other communication channels
• Respond to participant queries and ensure a reliable customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Process tutor invoices and ensure they match delivery
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Good commercial judgement and experience generating income
• Strong digital skills including Eventbrite and online meeting platforms
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
To apply, you must submit all three of the following:
- ILPA Application Form
- ILPA Equalities Monitoring Form
- CV
If you need the forms in an alternative format or require adjustments, contact Anthony Essien.
Deadline: 3 January 2026
Interviews: Weeks commencing 13 and 20 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; offer help and advice about any aspect they may have. Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
We are seeking a dedicated Project Delivery Manager to lead, coordinate, and quality-assure the delivery of Rees Foundation projects.
The post holder will manage the project coordination team, strengthen delivery systems, and ensure programme activity is delivered to a high standard, meets funder expectations, and reflects Rees Foundation values. The role will enhance operational resilience, support effective reporting and insight, and contribute to the ongoing growth and development of the charity.
Key Responsibilities
1. Leadership and Line Management
• Provide day to day line management, supervision, and pastoral support to Project Coordinators
• Support staff to plan and manage workloads, set priorities, and meet delivery requirements
• Lead regular one to ones, appraisals, performance reviews, and development plans
• Build a positive, collaborative and supportive team culture
• Encourage continuous improvement and the adoption of new ways of working, including effective use of internal data systems
2. Project Delivery Oversight
• Maintain programme plans, timelines, milestones, risk logs, and delivery frameworks
• Monitor progress against agreed outputs, outcomes, and reporting expectations
• Ensure delivery is consistent, compliant, safe, and well documented
• Lead project start-up and close-down processes, capturing learning for improvement
• Support coordinators to resolve delivery challenges and escalate risks appropriately
• Produce high-quality project reports, delivery plans, and performance updates for internal and external audiences
• Support coordinators to develop creative and engaging approaches to involving care-experienced people in programme activities
3. Cross-Organisational Coordination
• Work closely with Income & Development to ensure smooth transition from funding to delivery and to provide delivery-related insight for funding bids
• Liaise with Marketing to support communications, case studies, and programme visibility
• Collaborate with Finance on monitoring spend, forecasting, and assessing financial viability
• Ensure project delivery aligns with safeguarding, HR, systems and wider operational processes
• Provide project outcome data, evidence, and budget updates to the Service Development and Income & Development teams to enable funder reporting
• Ensure the Head of Service Delivery is fully sighted on all delivery information shared with other teams
4. Quality, Compliance and Risk
• Promote consistent delivery standards across all programmes
• Ensure projects comply with safeguarding, GDPR, data security, and health and safety requirements
• Support evaluation processes and the collection, interpretation, and communication of impact data
• Identify risks early, implement mitigation plans, and escalate concerns appropriately
• Use data and insights to inform planning, improvement activity, and decision making
5. Strategic Contribution
• Provide analysis and insight to support organisational planning, business cases, and development work
• Contribute to the design of new programmes and improvements to existing delivery models
• Help embed scalable systems and contribute to shaping the future of the Service Delivery function
• Support organisational resilience and act as a secondary lead when the Head of Service Delivery is unavailable
• Apply strategic thinking when assessing financial viability, reviewing delivery plans, and identifying operational or outcome-related risks escalating to the Head of Service Delivery where appropriate
Person Specification
Essential
• Significant experience overseeing multiple projects within a charity or similar environment
• Experience of leading a team and overseeing project delivery at an equivalent level
• Strong organisational and planning skills, including development of delivery systems including data management and communication systems
• Ability to analyse data and information to draw insight and inform decisions
• Strong written skills with experience producing high-quality reports and presenting to varied audiences
• Ability to coach and support staff to manage caseloads and competing priorities
• Understanding of safeguarding and data protection in a charity context
• Ability to work collaboratively and maintain positive relationships with colleagues and partners
• Good judgement, problem-solving skills, attention to detail, and ability to work through ambiguity
• Commitment to continuous improvement and willingness to challenge constructively
• Commitment to the aims and values of Rees Foundation
- Self-motivated, proactive, and comfortable working independently, with the confidence to move work forward, solve problems and make sound decisions within the scope of funding projects.
- Bring creativity and an entrepreneurial mindset, able to spot opportunities, test new approaches, and drive fresh ideas that help funded projects flourish.
Desirable
• Experience growing or scaling operational teams
• Experience with budget monitoring or supporting financial forecasting
• Experience with evaluation, monitoring, or reporting to funders
• Understanding of issues affecting care-experienced people
• Experience in change management or developing new systems of work
Benefits
• Hybrid working arrangements
• CPD and training opportunities
• Pension scheme and generous annual leave
• Wellbeing support
• Opportunity to shape and strengthen a growing area of Rees Foundation’s work
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our Jobs page).
The Unifrog platform
Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students.
We have a long list of exciting projects for the platform, always aiming to achieve our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones.
What you’ll do
You’ll work on improving the platform itself, from how things work behind the scenes, to the user experience and how the tools work and look.
This role does not involve coding - instead you’ll develop and design clear ideas and plans with Unifrog’s two co-founders, and with other colleagues involved in platform development, and then you’ll work with our lead programmer to make them happen.
You will become an expert in:
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The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents
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How to navigate the platform as a user of each type
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How the Unifrog platform works behind the scenes
You’ll be part of the team that:
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Collates feedback on the platform, deciding which changes to move ahead with, and how
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Comes up with and designs ideas for platform improvements
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Develops and designs completely new tools
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Investigates potential bugs and comes up with suggested solutions
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Communicates platform changes to the Unifrog team
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Answers queries about the platform from colleagues
Working together
You’ll regularly be working with:
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Unifrog’s two co-founders and other colleagues involved in maintaining and developing the platform – in particular our data and content teams – to come up with improvements to the platform and to develop new projects
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Our lead programmer to implement ideas
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User-facing colleagues to understand what our users are asking for, as well as communicate to them what things have changed on the platform
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(More occasionally, but especially at the beginning) our users, when you need to have a greater understanding of a particular topic
You will be line-managed by Unifrog’s two co-founders.
Skills and characteristics
We are looking for an independent worker with design skills, who is a great problem solver and is motivated to find an elegant solution, whatever the issue.
Design
You’ll be producing the designs that go to our lead programmer, and which he’ll use as the basis for his work. You should have experience with UX design, and we can accommodate whichever application you prefer to work with, eg Figma or Sketch.
We’ve developed and plan to keep developing a large range of tools on the platform, like:
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Quizzes
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Tools to make large banks of information easy to search and understand
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Tools to simplify complex workflows
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Integrations with other platforms
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Document creation that involves input from multiple people
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Data visualisation
The problems we come up against can involve:
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Different users handling the same processes in different ways from each other
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Different groups of users having competing wants
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A data provider changing the way they structure their data
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Users not completing an important action on the platform
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A change on one tool having a knock-on effect on several other tools
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Users expressing their needs and ideas in uncertain or ambiguous ways
Your challenge is to design concrete solutions that work for everyone, which are as simple as possible to implement, and which are immediately understandable by a user who’s never seen them before.
Independence and initiative
You will work closely with Unifrog’s two co-founders. While colleagues from the wider team will be involved in coming up with ideas and telling you what they need, you will be the only team member, apart from the co-founders, in the product development team.
Because Unifrog’s co-founders work remotely and are also involved in other areas of the business, this will require you to be a good independent worker:
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Able to plan a project and stick to timelines, even when you need to get input from other team members
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Confident to come up with your own ideas, sort out good ideas from less useful ones, and make decisions based on information you’ve researched or been given by other team members
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Open when getting feedback
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Able to adapt to a team used to working in an informal way with few processes, allowing for flexibility and rapid advancements
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Driven to get projects finished and signed off
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Communication
You will need to understand and translate the issues that a user is facing to our lead programmer, and tell him your ideas for solutions and explain your designs in a way that will allow him to get working without needing lots of clarification.
You will need to communicate what development work is happening to the rest of the Unifrog team, and you’ll need to help your colleagues find the best way to tell users about it in turn.
Finally, you will need to be able to adapt your communication style depending on the person you are communicating with, including our lead programmer, other Unifrog team members, or partners and users.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£45,000 per annum (Grade B)
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Full time.
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Work remotely or in our London or Edinburgh offices.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (GMT) on Monday 22nd December 2025.
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We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below.
Please note:
We do not review CVs at this stage of the application process so please be as specific as possible about your experience.
Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.
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With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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Complete the four tasks in this document (max 250 words per task)
Stage 2: Task
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2 weeks to do a set of tasks that we’ll give you if you pass the first stage.
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Tasks will be sent out after the application deadline.
Stage 3: Video call interview (1 hour)
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Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Video interviews will take place w/c 12th January 2026.
About us
King’s Maudsley Partnership
The King’s Maudsley Partnership for Children and Young People will transform understanding and treatment of young people’s mental health through a unique collaboration between specialist clinicians from the South London and Maudsley NHS Foundation Trust and leading academics at King’s College London. These experts lead the world in approaches to mental health – with the largest group of mental health scientists and clinical academics in Europe. There is no other collaboration in the world with this breadth of skills and ambition. Through this unique partnership, clinicians and researchers will collaborate even more closely to find new ways to predict, prevent and treat mental health disorders. This will benefit children locally, nationally, and across the globe. This role will sit within the Philanthropy & Alumni Engagement team within King’s College London.
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
About The Role
We are looking for an exceptional Senior Philanthropy manager for Trusts and Foundations to join the King’s Maudsley Partnership (KMP) fundraising team and secure significant long-term philanthropic investment for children and adolescent mental health research and treatment.
The King’s Maudsley Partnership will have its home at Pears Maudsley Centre for Children and Young People in south London, opening in early 2026. The partnership brings together clinical and academic excellence in a unique collaboration between the UK’s largest NHS provider of specialist Child and Adolescent Mental Health Services, South London and Maudsley NHS Trust (the Trust), and King’s College London’s Institute of Psychiatry, Psychology & Neuroscience (IoPPN), the leading child and adolescent mental health research team in Europe – with Maudsley Charity as its charity partner alongside other leading philanthropists.
The Centre has been partly funded by philanthropy via a successful capital campaign secured in excess of £30m, and this role will work with the new Director of King's Maudsley Partnership, Professor Philip Shaw, and colleagues across the Trust, IoPPN, Maudsley Charity and KCL fundraising department to ensure philanthropic income continues to be a significant driver of change.
The partnership is local, national and international in scale and ambition. Serving a local population which is among the most ethnically, socially and economically diverse in the world, our mission is to find new ways to predict, prevent and treat mental health disorders for Children and Young People (CYP) and then maximise translation of research and evidence into improved services locally, nationally, and globally. The ambition of the partnership and quality of partners attracts leading clinicians, scientists, allied professionals and students from all over the world.
As Senior Philanthropy Manager for Trusts and Foundations, you will lead on cultivating and stewarding high‑value relationships with charitable trusts and foundations to secure six and seven-figure gifts. The role will focus on developing compelling proposals grounded in evidence and impact, managing a robust pipeline of donors and prospects, and ensuring timely reporting that builds long‑term confidence in our work. You will take a leading role in navigating and maximising the value of a complex institutional and multifaceted partnership, managing multiple stakeholder relationships with professionalism and strategic insight. By aligning funder priorities with our mission to transform children and young people’s mental health, you will drive significant philanthropic income that fuels innovation and accelerates change.
The role is employed by King’s College London and reports to the Associate Director, KMP and will work across the partnership where necessary. We operate a unique and powerful model, which brings together fundraising for our partnership across major and principal gifts, and trusts & foundations, with a developing portfolio of mid-level and corporate supporters.
Our Director leads the team and represents fundraising at the highest levels including reporting at various boards and committees.
This is a hybrid role. However, postholders will be expected to spend at least two days per week onsite at King’s or Maudsley Campus/Pears Maudsley Centre when the Centre opens in 2026,
This is a full-time post (35 Hours per week but candidates wishing to work a 28hr week will be considered). You will be offered an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Demonstrable experience in fundraising from trusts, foundations and statutory funders, ideally in the Higher Education or health/research sector, with a focus on six and seven figure donations.
- Experience of growing a fundraising pipeline, with an emphasis on building new relationships with previously ‘cold’ prospects and managing a cultivation through to solicitation and stewardship.
- A proven track record of using initiative to secure major grants and donations.
- Excellent written and verbal communication skills and strong powers of persuasion.
- Experience in preparing budgets, monitoring project expenditure and delivering clear impact reports
Desirable criteria
- Experience managing complex institutional partnerships
- Knowledge of the UK children’s mental health landscape
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support. We therefore particularly encourage applications from candidates who are likely to be underrepresented.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.
Closing date: 11 January 2026.
We offer the opportunity of an “Ask Us Anything” Teams call on the 6th January at 12pm.
This roles with have two interview stages, a standard skills-based interview and test followed (for up to two appointable candidates) by a Core Values interview.
First stage interviews are due to be held on 23 January 2026. Core Values interviews are due to be held on the 27 January 2026’
Using Anonymous Recruitment
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Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Interview Process: Will commence in the New Year
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager: Grantmakers
Reports to: Executive Director
Contract: Full-time
Role Purpose
As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.
You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.
In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.
This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.
Core Responsibilities
1. Hosted Grantmaking Leadership
Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.
Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.
Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.
Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.
2. Hosted Grantmaking Community Support and Relationship Management
Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.
Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.
Maintain high standards of care, responsiveness, and accountability across all funder interactions.
Reporting cadence: Monthly funder community and relationship management summary.
3. Due Diligence and Grant Facilitation
Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.
Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.
Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.
Reporting cadence: Monthly compliance and due diligence report.
4. Funder Relationship Stewardship and Growth
Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.
Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.
Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.
Reporting cadence: Quarterly relationship development review.
5. Reporting and Communications
Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.
Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.
Ensure funders and partners understand the value, integrity, and impact of HOST’s services.
Reporting cadence: Quarterly reporting and communications alignment.
6. Systems and Process Development
Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.
Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.
Ensure consistent alignment between partnership data and financial reporting.
Reporting cadence: Quarterly systems and SOP review.
7. Risk, Compliance, and Escalation
Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.
Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.
Contribute to HOST’s monthly organisational risk report.
Reporting cadence: Real-time escalation; monthly consolidation.
8. Collaboration and Cross-Team Development
Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.
Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.
Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.
Contribute to the continuous improvement of HOST’s partnership management framework.
Reporting cadence: Quarterly service development meeting.
Key Relationships
Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.
External: Funders, philanthropic networks, and hosted grant recipients.
Required Experience
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5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors.
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3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types.
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Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders.
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Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management.
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Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking.
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Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes.
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Experience managing financial reporting and data-driven insights to meet funder and audit requirements.
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Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners.
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Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively.
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Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager.
This role is available on a permanent contract and full-time basis. The salary for this role is between £40,000-£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.
Within this Operations Manager role, you will lead the running of the charity’s day to day operations. You will oversee functions which include HR, governance, finance, and operational policies and processes.
You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat/executive support, which will involve coordination of Board and Committee meetings.
To be successful in this role, you will be a proactive and detail-orientated person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience. You will have strong organisation skills and ability to manage multiple projects.
You will be a strong communicator who has experience developing professional relationships with internal and external stakeholders. You will have excellent IT skills. You will have an enthusiasm for change, with the ability to apply innovative approaches to project and people management. You will have experience implementing digital processes or platforms. You’ll bring experience of improving processes/systems and making the most of available resources to strengthen day-to-day operations.
Desirably, you will have a professional qualification (e.g. finance, project management, and/or HR). You will have experience/knowledge of working across data protection, GDPR, and/or health and safety.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.
Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience.
As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.
If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.
Please provide a CV and cover letter which outlines your skills and experience for the role.
Applications close at midnight on Sunday 4th January 2026.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?
ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.
As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.
You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy



The client requests no contact from agencies or media sales.


