Channel manager jobs
About us
Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.
Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.
The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.
About the Role
Advice Giving
- Provide advice through telephone and webchat
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
- Supporting clients to use ICT to make their new Universal Credit claim
- Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
- Complete benefits checks when appropriate
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary using appropriate communication skills and channels.
- Refer internally or to other specialist agencies as appropriate.
- Ensure that all work meets quality standards and the requirements of the funder
- Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes
Research and campaigns
- Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Read relevant publications
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
- Use of telephony and IT equipment for multichannel delivery of advice services
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
- Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Demonstrate commitment to the aims and policies of Citizens Advice
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
- Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
- Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
- Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
- Experience of providing advice through telephone and web chat
- Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
- Ability to interpret complex information and convey it in a way that is understandable to clients.
- Good ICT knowledge with an ability to support clients with their online claim application
- Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
- Assist with research and campaigns works by providing information about clients’ circumstances
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
- Ability to meet targets and excel against objectives.
- Ability and willingness to work both on own initiative and as part of a team.
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Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?
Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives. We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.
Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work with little supervision, managing a wide range of tasks.
35 hours per week / 52 weeks per year
Salary: £28,000 - 32,000 per annum (depending on experience)
Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.
Essential qualifications, knowledge and experience:
- 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
- Willing to undertake training as required and identified in supervision/appraisals
- At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
- Has worked as part of a team
- Has set and worked to budgets, targets and plans
- Practical experience of planning and managing events
- Experience coordinating projects and people
- Knowledge of different methods of fundraising
- Awareness of how to motivate and support volunteers and supporters
- Basic awareness of PR and social media
- Good communication and presentation skills
- High levels of accuracy in written materials and data entry
- Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
- Excellent interpersonal and networking skills
- Able to build and maintain good working relationships with people
- Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
- Numerate
- Good IT skills including Microsoft office, email and data recording
- Able and willing to work unsocial hours
- Car owner/driver (full, clean UK driving licence)
- Able to work some evening and weekends.
Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.
Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.
This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives




The client requests no contact from agencies or media sales.
Head of Retail and FOOD Services
Department: Directorate of Development and External Affairs
Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum
Location: Homebased with weekly national travel
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.
Main Responsibilities:
- Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
- Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
- Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.
Main Requirements
- Educated to degree level or above in a relevant sector.
- Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
- Proven track record in income growth, financial planning, and managing budgets.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply via the Family Action Careers Hub linked to this advert
• Closing Date: 7th July at 23:59
Interviews are scheduled to take place from 16th-22nd July 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
At the Medical Research Foundation, we believe in the power of medical research to improve health and transform lives. We fund high-quality, high-impact research in areas that are often overlooked or underfunded.
We're looking for a talented Research Communications Officer to join our growing team. If you have a knack for translating complex science into compelling stories along with a genuine passion for research, then our role offers a chance to make a meaningful impact.
From crafting powerful news stories and social media content to creating donor-facing research summaries and impact reports, you’ll shine a light on the scientists we support and the discoveries they are making. You’ll work closely with colleagues across the organisation - particularly our Research and Fundraising teams to develop content that is engaging, accessible, and scientifically sound.
You’re a confident science communicator, and you’re excited by the chance to explain complex research in simple and engaging ways. You thrive in a collaborative environment and care deeply about the role of medical research in improving human health.
We would like to hear from you if you can demonstrate:
- Education to degree level in a relevant scientific discipline.
- An ability to translate complex scientific information for a lay audience.
- Experience of supporting successful communication strategies across a range of channels, including traditional and digital media.
- Clear communication skills with the ability to communicate confidently on a range of issues and to a variety of audiences.
- Using your interpersonal skills to build effective relationships with internal and external stakeholders at all levels.
- Effective planning and organising of your work along with the ability to respond flexibly and positively to unexpected changes or demands.
- Provide communication advice and recommendations to colleagues.
The salary for this position will be between £30,000.00 - £36,000.00 per annum depending on experience. This is a full-time post at 36 hours per week and will be offered on a permanent basis.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with the UK's leading charity for film in education and the community to recruit for their next Marketing Officer.
The organisation provides screen industry careers information and advice, supports young filmmakers, and brings the power of moving image storytelling into classroom teaching.
If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you.
We are looking for an experienced marketing professional to play an integral part in the Marketing team, supporting the Marketing Manager to plan, execute, track and evaluate campaigns that promote the organisation's programme.
Marketing Officer
Contract: Initially a fixed term contract until the end of March 2026, with potential to become permanent
Salary: £25,000 to £28,000 per annum, depending on experience
Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford
Hours: Full-time, 35 hours per week
Closing date for applications: Friday 27th June
Interviews: Interviews will be held remotely week commencing 7th June
Core responsibilities within your role will be to:
- Email communications - management and scheduling of all email communications to the organisation's database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails.
- Support the Marketing Manager with planning, copywriting and coordination of the marketing of the organisation's campaigns across paid, organic and earned media.
- Take the lead on delivery and evaluation of specific marketing campaigns.
- CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential.
- Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
- Ensure all emails are on brand; both look and feel and tone of voice.
- Ensure all email campaigns adhere to GDPR consent and data capture regulations.
- Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
- Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences.
- Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way.
We would love to hear from you if you have the following skills and experience:
- Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management (ideally Salesforce Marketing Cloud), A/B testing and performance analysis.
- A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity.
- Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs.
- Experience of using Customer Relationship Management systems (ideally Salesforce) to segment audiences, create campaigns, target audiences and report on activity.
- Experience of managing marketing and communications campaigns across owned, paid and earned channels.
- Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
- Experience of copywriting and producing content for a range of channels and audiences.
We're particularly interested to receive applications from candidates who have the below, although this is not essential:
- A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
- A love and knowledge of film.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Role - Responsible for the development and implementation of the service communication strategy and plan, including the production and distribution of information, oversight of our online presence and development of work around AI for the benefit of the VCSE sector. The post holder will also co-ordinate aspects of our work in terms of VCSE networks and forums.
Background (Summary)
Enhance is the newly funded VCSE infrastructure support service in Redcar and Cleveland made possible through the collaboration of a number of funders to fill a gap in local provision.
Lloyds Bank Foundation, Rank Foundation, Redcar and Cleveland Borough Council, Tees Foundation and the Woodsmith Foundation have provided three years of funding and commissioned MVDA to develop and deliver a VCSE infrastructure service (Enhance) in Redcar and Cleveland.
Enhance will provide practical support to VCSE organisations based in the Redcar and Cleveland area who deliver services to local people and communities.
The service model for Enhance is based on three key areas:
Improvement – Providing practical support through an information and advice service. This will include for example advice on governance, funding, policy and practice
Growth - The development and delivery of a comprehensive training programme for all VCSEs in Redcar and Cleveland
Influence - Work to support the building and development of relationships; collaborative work across the VCSE sector and cross-sector partnerships
The service will be based in Redcar and Cleveland and will provide an outreach service in the more rural areas of the borough to ensure the services are accessible to all local VCSEs.
Full application pack iavailable from mvda.info/jobs/information-and-communications-officer
JOB BAND: A
CONTRACT TYPE: Fixed-term Contract, Full-time (01 September 2025 - 30 November 2025)
DEPARTMENT: BBC Children in Need
LOCATION: Salford – Hybrid
PROPOSED SALARY RANGE: £23,000 - £25,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
BBC Children in Need believes that every child should have the chance to thrive and be the best they can be.
Our digital marketing teams helps enable this through our social, email and website channels. Our Digital Marketing Assistant is a key role during our busy appeal season, supporting our digital marketing executives to deliver our email programme.
WHY JOIN THE TEAM
Working across our entire appeal, this is an opportunity to take real ownership of an area of our charity email campaign. You will work alongside a small number of highly supportive digital marketing colleagues whilst also getting the chance to learn from a wide range of teams within the charity who are united in their desire to help children and young people.
YOUR KEY RESPONSIBILITIES AND IMPACT:
- Support the digital marketing managers with looking after the day to day running of the charity's email programme.
- Coordinating with teams across the charity to receive copy, images and links and building emails from these assets using our email system (dotdigital).
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Thorough attention to detail and experience of checking content for errors
- Some level of experience of copywriting to specific tone of voice/brand guidelines
- Experience of using an email creation system (such as Force24 or Mailchimp) or website content management system (such as Wordpress) email provider for a charity or other not-for-profit organization.
- Experience of working to tight deadlines and managing time independently
- Experience of keeping track of a large number of projects and stakeholders simultaneously
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
The client requests no contact from agencies or media sales.
Salary: £28,000-£32,000 (depending on experience)
Hours: 35
Job Type: Full time
Contract Type: Permanent
We are RABI – the farmers charity.
RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, we’ve delivered around £250 million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.
Together, we’re on a journey to help shape the future our farmers deserve.
SUMMARY OF ROLE
The External Affairs Coordinator is a key member of RABI’s newly established External Affairs department. Reporting to the Head of External Affairs, the role will support the delivery of RABI’s external affairs strategy by coordinating key stakeholder engagement activities, public affairs events, policy-related communications and administrative functions.
This position will play a central role in supporting strategic relationships with key sector stakeholders, government officials and policy influencers. It also involves close collaboration with the Marketing & Communications team to help ensure that the voice of the farming community is amplified and represented consistently across all external channels.
KEY RESPONSIBILITIES
Stakeholder Engagement and Mapping
- Support the Head of External Affairs in developing and maintaining an accurate and dynamic stakeholder map.
- Working with the Public Affairs advisor, coordinate briefing documents and meeting logistics with external stakeholders including government departments, MPs offices and sector partners.
- Help track and manage follow-ups and ongoing engagement with RABI’s key stakeholders.
Event Planning and Support
- Assist in the planning and delivery of external affairs events such as roundtables, parliamentary briefings, and conferences.
- Coordinate event logistics including venue booking, travel, catering, AV, materials and briefings.
- Liaise with external partners, speakers and attendees to ensure smooth and professional event delivery.
- Provide on-site support at events, representing RABI with professionalism and warmth.
Administrative and Research Support
- Support the Head of External Affairs with briefings and preparation of presentations and reports.
- Monitor political, policy and sector developments to support timely insights and briefing material.
- Coordinate the administration of reports and policy consultations.
- Maintain accurate and up-to-date records using RABI’s CRM system (Microsoft Dynamics).
Marketing and Communications Collaboration
- Work closely with the Marketing and Communications team to support the development and delivery of policy-related content for media, social, digital and print platforms.
- Help prepare stakeholder newsletters, updates and event communications.
- Ensure all content and messaging align with RABI’s brand values and strategic objectives.
PERSON SPECIFICATION
Essential
- Demonstrable experience in an administrative, public affairs, stakeholder engagement or policy coordination role.
- Excellent written and verbal communication skills with attention to detail.
- Strong organisational and time management abilities with the capability to prioritise and multitask.
- Confident in managing event logistics and working in fast-paced environments.
- Proficient in Microsoft Office Suite and able to learn CRM tools such as Microsoft Dynamics.
- Professional, approachable and collaborative with a can-do attitude.
- Passion for RABI’s work and empathy with the farming community.
- Willingness to travel and work occasional evenings or weekends as required.
Desirable
- Previous experience supporting public affairs or policy activity in a charity, public sector or policy-related environment.
- Understanding of UK policy landscape, especially relating to rural or farming sectors.
- Familiarity with design tools like Canva and basic knowledge of communications principles.
- A full UK driving licence.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
BENEFITS
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-222215
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have an opportunity for a Senior Strategic Communications (Campaigns) Officer to join our Strategic Communications, Campaigns and Brand team. You’ll work closely with the Strategic Communications (Campaigns) Manager to successfully plan and deliver major strategic campaigns and key brand moments, taking the lead on day-to-day project management to keep everything coordinated and running smoothly.
As a Senior Strategic Communications (Campaigns) Officer you’ll take responsibility for developing content for allocated big-ticket campaigns and brand moments, ensuring all content is consistent with our brand and tone of voice. The campaigns you’ll be working on will revolve around our brand, high value fundraising and priority campaigns seeking to drive change. You’ll develop content marketing strategies that will tell stories to reach our key audiences. Our current campaigns focus on reaching more men so they can make informed choices about their prostate cancer risk, while also working to reduce health inequalities and better engage Black men, a community disproportionately affected by prostate cancer.
Collaboration is a big part of this role. Working closely with colleagues across the organisation, you’ll help shape high-impact content marketing strategies and integrate key messages across the organisation. You’ll also support the development of creative content for key partnerships and campaigns, ensuring content aligns with our brand and campaign objectives.
What we want from you
We’re looking for someone who’s experienced in supporting strategy and delivering major campaigns and brand moments that make a real difference and help us connect with new audiences. You’ll have a solid understanding of current communications practices and a keen eye on emerging trends, bringing fresh ideas to the table.
With excellent project management skills, you’ll be comfortable in using collaboration tools like Trello to keep everything on track. You’ll be highly organised, proactive and comfortable juggling multiple priorities.
You’ll be skilled in developing and delivering creative, engaging content for different platforms, making sure it’s always aligned with our brand and tone of voice. You’ll also have strong analytical skills, able to quickly digest complex information and turn it into clear, actionable insights.
Above all, you’ll be an excellent communicator — someone who can translate technical detail into plain, accessible language, build trusted relationships at senior levels, and work effectively with a range of external partners and stakeholders.
If you’re looking for your next communications role where you’ll inspire action and help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 22nd June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 30th June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Wellbeing of Women is the women’s health charity saving and changing the lives of women, girls and babies. Our ambition is to ensure that women’s lives are not limited by their gynaecological and reproductive health.
We do this by investing in world class research, championing education, tackling taboos, influencing guidelines, policy and practice and empowering women to advocate for themselves.
The charity is in an exciting stage in our evolution. We are four years into a five-year organisational strategy that is funding groundbreaking research and driving the charity to reach more women and girls through education and advocacy campaigns.
We are looking for an experienced Senior Media and Campaigns Officer.
Wellbeing of Women is an equal opportunities employer.
About the role
As Senior Media and Campaigns Officer, you will play a key role in delivering Wellbeing of Women’s media relations and campaigns strategy. You will be responsible for generating regular, high-quality national and regional media coverage and working on the implementation of impactful campaigns that raise awareness, influence policy, and support the charity’s wider objectives. You will think creatively about how to promote our work through both media engagement and wider campaigning activity across digital and offline channels.
We are looking for a creative and strategic communicator with excellent writing skills, a strong news sense, and the ability to develop engaging content and messages tailored to different audiences. Experience of working with the media is essential, writing reactive lines and pitching to national media, as is a good understanding of campaigning principles and how to mobilise public or stakeholder support. Experience in content creation, campaign planning, and analytics would be an advantage.
This role requires excellent attention to detail, strong initiative, and a collaborative approach. We work in a fast-paced way and are looking for someone who can prioritise competing tasks, write quickly and clearly and has a flexible, can-do attitude. Crucially, we are looking for someone with a passion for communicating women’s health issues in a clear, engaging, and impactful way.
Main duties
Media relations
- Work with the Head of Communications and Campaigns to develop and deliver a proactive PR strategy to increase the reach of the charity.
- Develop PR materials including press releases, pitch angles, interview briefs, and media lists.
- Coordinate accurate and timely responses to inbound media enquiries, liaising with journalists and spokespeople.
- Work on media opportunities for our high-profile ambassadors.
- Support media planning and execution for fundraising partnerships and key organisational milestones.
- Monitor the media, including newspapers, magazines, journals, broadcasts, and newswires, for opportunities and coverage relevant to women’s health.
- Analyse and share media coverage internally and externally.
- Take the lead on media measurement and evaluation, compiling regular reports on coverage and impact.
Campaigns
- Support the planning and delivery of integrated communications and advocacy campaigns, such as ‘Just a Period’ and the Health Collective.
- Develop campaign content, and assets (digital, print, social) in collaboration with the wider team.
- Lead on management and expansion of the case study database, interviewing and writing them up and being the charity contact point for all teams looking for case studies.
- Contribute to campaign audience mapping, stakeholder engagement, and supporter mobilisation strategies.
- Support on political engagement work, especially with the Menopause APPG.
- Work on event management related to campaigns.
Wider communications
- Contribute to our digital channels (including social media and website) by drafting engaging content focused on our work.
- Contribute to Communications & Campaigns team planning with creative ideas to help develop our campaigns and contribute to other areas such as fundraising communications.
Led by women's voices, we save and change the lives of women, girls and babies through research, education and advocacy
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Communications and Engagement Team as our Head of Communications and Engagement.
The post will involve supporting the Union to deliver its communications strategy, as well as our democratic functions such as campaigning and leadership elections. You'll lead the Communications and Engagement Team, and work closely with the Union team and University colleagues to ensure that we communicate effectively with our stakeholders.
Main responsibilities:
Communications:
- Develop and deliver the Union’s overall Communications Strategy Develop and deliver effective communication plans for the Union’s projects and priorities
- Ensure that all communications channels are properly evaluated, and provide advice and guidance on which resources or strategies to deploy
- Manage the Union’s marketing and communications channels Oversee the Union’s data protection policies, ensuring that staff are aware of their responsibilities
- Responsible for managing the Union’s CRM/CMS, including owning the relationship with our supplier.
- Manage the correct application of the Union’s tone of voice across our communications channels, providing guidance, training and support where needed to teams and departments.
- Manage the Union’s visual identity through digital, video, and print, regularly reviewing and evolving the visual style.
- Regularly gather and communicate the impact made by the Union, including the development of impact reports
Democratic functions:
- Ensuring that the Union is considered to be legitimately representative of its members by increasing engagement in and the quality of democratic activity. In doing so, ensure that the Union is truly democratic, and that all members and Officers adhere to the Union's constitution and bye-laws.
- Responsible for leading the Union’s democratic procedures, for example the annual elections or Annual Members’ Meetings
- Support the Elected Officers to communicate their priorities and campaigns to our members, helping our Officers effectively develop their own personal communications plans to raise their profile across the student community.
Deadline:
The closing date for applications is 11:59pm on 30/06/2025.
We intend to hold interviews on Fri 11 July.
Please upload a supporting statement of no more than two sides of A4 outlining why you are interested in this role and how you meet the specification, alongside a copy of your CV.
The client requests no contact from agencies or media sales.
Policy Advisor – Research and Data Monitoring
Contract type: 12 months Fixed Term, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £44,168 - £46,493 per year with excellent benefits
About WaterAid
Want to use your skills in research and knowledge management to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Policy Advisor –Research and Data Monitoring to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Global Policy and Research team is a mix of research, and thought leadership in their portfolio areas, and influencing global and national policy-making processes.
About the Role
As our Policy Advisor –Research and Data Monitoring you will support the highest standards of research development, analysis and communication of data relating to the water, sanitation, and hygiene (WASH) sector.
In this role, you will lead high-level analysis and quality assurance of WASH data use as well as management research resources, include the Research and Evidence Bank, the Research Tracker and the Statistics Bank.
You’ll also:
- Contribute to the design and commissioning of research projects to support advocacy, campaigns, media communications
- Oversea and manage small research projects – facilitating the sharing of research outputs and learnings within GPAC and across the organisation
- Work closely with GPAC colleagues and other WaterAid UK departments and ensure that information on commissioned research projects and learnings are shared widely across the WaterAid Federation (Australia, Canada, India, Japan, Sweden, UK, and USA)
- Play an active role in the research team, support colleagues and provide feedback as required and support any other relevant processes within the remit of the Policy team and GPAC in general
Requirements
To be successful, you’ll need:
- Excellent numerical skills and understanding of data and statistics, including an ability to seek the latest data from regular sources and to access new sources of data relevant to WaterAid’s work
- Strong analytical, research and writing skills (English language)
- An entrepreneurial approach to supporting influencing work, including the ability to take the initiative and rapidly adapt work plans to seize new and unforeseen opportunities.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation
- Proven ability to work and communicate effectively across diverse cultures in a matrix organisation
- Masters’ degree, or post-graduate qualifications and research experience; in relevant discipline; including statistics, economics, geography, maths, statistics, and international development
- Excellent IT (Information Technology) skills in Microsoft Word, Excel, Outlook, PowerPoint and Power BI
Although not essential, we also prefer you to have:
- A successful track record of developing high quality research work
- Good knowledge of the WASH and development sectors
- Experience of working in research for public policy and/or advocacy on policy issues
- Project management skills
- Ability to build the networks and coalitions needed to drive an effective change agenda - especially with major international agencies (multilateral development banks, United Nations agencies, OECD (Organisation for Economic Co-operation and Development) etc.), governments and NGOs (Non-Governmental Organizations)
- Fluency in French, Portuguese or Spanish
Closing Date: Applications will close 12:00pm UK Time on July 4, 2025.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





£28,000 - £32,900 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have an exciting opportunity to join our sector-leading Community Fundraising team as a Community Fundraising Executive.
We’re an ambitious charity with a bold mission and fantastic culture. As a key member of the Community Fundraising team, you’ll work alongside the Community Fundraising Managers, Executives and Co-ordinators to achieve the exciting growth plans in our new 3 -year fundraising strategy.
In this role, you’ll take the lead on our DIY walking and cycling fundraising activity, which currently raises over £750k each year. You’ll be responsible for providing outstanding relationship management for our fundraisers, ensuring every supporter feels valued, motivated and proud to be part of our community.
Using data and insight, you’ll spot trends, identify new opportunities and help shape fresh, creative ideas to grow income and improve the supporter experience. You’ll also lead on development projects, like designing new supporter journeys, working closely with teams across the charity to make sure our fundraisers are inspired and supported every step of the way.
What we want from you
We’re looking for someone with knowledge and experience of working in a fundraising environment – ideally within a community or events context. You’ll have a proven track record of delivering brilliant supporter experiences, building genuine relationships and stewarding fundraisers through their events. You’ll understand the importance of meeting supporter needs and how to keep them inspired and connected to the cause.
You’ll bring excellent organisational skills and experience of planning and managing projects with multiple stakeholders, making sure we hit our KPIs and maximise fundraising income. With knowledge of how to plan, deliver and evaluate marketing activity, including digital campaigns on Meta, you’ll be comfortable finding ways to engage new supporters and keep them motivated.
A forward-thinker and natural problem solver, you won’t be afraid to use your initiative and analytical skills to spot opportunities for improvement and help shape new ideas. You’ll have experience developing, or supporting the development of, annual fundraising plans and budgets, and delivering against these to meet targets.
Clear, motivational communication comes naturally to you, whether it’s writing to supporters, updating colleagues or reporting on results. You’ll also be confident using databases to keep accurate records, analyse data and share insights that help us grow.
If you’re looking for a role where you can make a meaningful difference every day, working directly with passionate people who have been impacted by prostate cancer, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 22nd June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 30th June 2025
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
JOB BAND: A
CONTRACT TYPE: Fixed-term Contract, Full-time (01 September 2025 - 31 December 2025)
DEPARTMENT: BBC Children in Need
LOCATION: Salford – Hybrid
PROPOSED SALARY RANGE: £23,000 - £25,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
BBC Children in Need believes that every child should have the chance to thrive and be the best they can be.
Our digital marketing teams helps enable this through our social, email and website channels. Our Social Media Assistant is a key role during our busy appeal season, supporting our digital marketing executives to deliver our campaign across our social platforms.
WHY JOIN THE TEAM
Working across our entire appeal, this is an opportunity to gain experience in a wide range of digital marketing projects, getting involved in everything from video production and editing to writing, scheduling and moderation. You will work alongside a small number of highly supportive digital marketing colleagues whilst also getting the chance to learn from a wide range of teams within the charity who are united in their desire to help children and young people.
YOUR KEY RESPONSIBILITIES AND IMPACT:
- Supporting Digital Marketing Managers with looking after the day to day running of the charity's social media accounts (currently Facebook, Twitter, Instagram, Linkedin, TikTok).
- Social media content planning
- Coordinating with our creative team for content production as well as copywriting, filming and editing content yourself
- Content scheduling
- You will also support our supporter care team in responding to our supporters directly.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Experience of copywriting to specific tone of voice/brand guidelines
- Experience of posting and scheduling content across Facebook, Twitter, Instagram, TikTok, Linkedin for a charity or other not for profit organisation
- Experience filming short form social media content
- Experience video editing in Adobe Premiere or equivalent for a charity or not-for-profit organisation
- Experience of working to tight deadlines and managing time independently
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together