Charity administrator jobs

Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits

       *There may be a small amount of flexibility for the right candidate

About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.

About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.

Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.

Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.

With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.

There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.

About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.

Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via

Closing date: 8 February 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)

Hours: 9am – 5pm, Monday to Friday (some flexibility available)

This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.                                                               

You will enjoy:

ü  Real variety

No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.

ü  Genuine development

You will gain hands-on experience in:

· Charity finance

· HR Administration

· Operational systems and processes

· Office and organisational support

ü  Friendly team environment

You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.

ü  A meaningful purpose

You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.

About Buttle UK

Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.

We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.

About the Role:

This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.

Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.

This role will be a key part of the finance and operations team and contribute to the team’s objectives.

What will you be doing?

1.  Grants and Finance Support:

· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders

·  Providing first level support with the grants database system.

· Support with invoice entry and payment reconciliation on the grants system.

· Manage the organisation’s petty cash and reconciliation

· Support with processing invoices for payment

· Scanning, filing and logging account documents

·  Checking and updating ledger balances using the computerised accounting systems

2. HR Support:

· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:

·  Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.

· Provide support with induction process and induction schedules for new joiners.

·  Perform data entry and update records and databases for personnel in the HR Information system.

· Update organisation charts and other key documents and handle confidential information professionally.

3. Reception and Enquiries:

· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist

·  Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.

· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.

4. General Administration for the Buttle Office

· Organise set up of meeting rooms ahead of key meetings

· Make travel arrangements and hotel bookings for staff where necessary

· Ad-hoc admin tasks as directed by the Senior Management Team

· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.

·  Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.

· Maintain and organise office files, both physical and digital.

·  Support the organisation during office events including staff meetings, team building activities and corporate functions.

This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.

What We’re Looking For:

We’re looking for someone who is:

· Organised and reliable

· Friendly and people-oriented

· Comfortable with numbers and systems

· Happy working with multiple teams

· Proactive and keen to learn

· Calm under pressure and able to prioritise

Person Specification

Essential

· At least one year working in an administrative and/or finance role

· General book-keeping and accounting experience - AAT entry level certification desired

· Experience of using databases and spreadsheets

· Experience of providing support to several teams, ability to multi-task and prioritise.

· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person

· Good organisational skills and attention to detail

· Proven IT skills, including Google Suite and Microsoft office

· Strong communication skills

· Willingness to learn new systems (finance, HR, grants)

· A positive, proactive and helpful approach

· Ability to maintain confidentiality

Desirable

· Experience in an admin, finance, HR or customer-facing role

· Experience of using databases

· An interest in learning and development and interest in working within the charity sector

Attitude

· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work

·  Efficient, adaptable and proactive approach to working.

· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.

What We Offer

· Hybrid working (c.3 days in the office)

· Strong commitment to staff development

· Cycle to Work Scheme

· Generous 25 days annual leave + Christmas closure + bank holidays

· Employer pension contribution

· Employee assistance programme for staff wellbeing and support

· Life assurance scheme

· Free eye tests and payment of up to £100 for glasses if required

· Enhanced maternity/paternity and sick pay

· Opportunities for career progression in Finance, HR or Operations

Interviews: Monday 9th & Thursday 12th March 2026

Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.

JOB DESCRIPTION:Payroll & Accounts Administrator 

• Responsible to Payroll Manager 

• Responsible for Payroll, Staff Expenses, Accounts Payable and other admin duties. 

• Salary for a FTE £27,000 to £30,000 (Pro rota for part time hours) 

• Location: On-site/Head Office, Pelham Road, Nottingham

• Hours per week required: 52.5 in total across two vacancies

• Two vacancies available: 30 hours or 22.5 hours per week (Monday-Friday/Specific days/hours to be confirmed upon successful appointment) 

OVERALL PURPOSE OF POST: 

To provide professional, proactive and comprehensive Payroll services for management in the support of over 300 staff. The role will focus on all payroll related activities for Care Staff across all areas of the organisation. 

In addition, the post will provide any required by the Payroll Manager in relation to any other payroll tasks across TuVida. 

To also oversee the administration of funds spent by departments to ensure all spend is withing policy, approved and backing receipts / invoices received. 

The role also support the day-to-day finance administration of supplier invoices, supplier payments and reconciliations. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

• Timely completion of all administrative activities to support the payroll process including collating and reviewing payroll information in line with the necessary time line, preparing the payroll file for signature and audit purposes, submitting the payroll file for payment processing and responding to any queries received from care staff. 

• Manage the distribution of payslips ensuring data compliance is met. 

• Accurately maintain employee data in all systems including Sage Payroll, Webroster and the National Minimum Data Set. 

• Produce all regular weekly and monthly reports and ad-hoc request to support the Operational Teams and Senior Leadership Team. 

• Support the annual leave for care staff including the calculation of entitlement each year. 

• Undertake electronic filling, photocopying and general administrative duties as required in the support of payroll. 

• Set up new starters in payroll ensuring all necessary paperwork is received 

• Support Care Staff induction process regarding payroll matters 

• Process leavers through payroll including final payments and holiday adjustments 

• Ensure that sickness is paid in accordance with current regulations and company policies 

• Manage the Soldo account ensuring account holders receive the funds needed once approved. 

• Ensure all spend on Soldo, Credit Cards and Petty Cash is reconciled each month with backing of all spend. Includes preparation of required Sage Accounts posting. 

• Processing supplier invoices and maintaining accurate records 

• Managing supplier statements and supporting accounts payable processes 

• Preparing payments for approval and maintaining payment records 

QUALIFICATIONS & REQUIREMENTS 

The ideal candidate must be able to demonstrate: 

• Previous experience in accounts administration, bookkeeping and payroll. 

• Able to demonstrate knowledge and experience with Payroll and payroll systems desirable but not essential as training will be provided. 

• Able to demonstrate understanding of confidentiality. 

• Experience of providing Payroll support to organisations with headcount over 200 desirable but not essential. 

• Computer literate. 

• Possess a good understanding of Microsoft Office (including Excel). 

• Excellent communication skills are essential. 

• Able to deal with Care Staff with a sensitive and understanding approach. 

• A practical approach when managing tasks and time 

• To be able to work as part of a team, supporting colleagues and providing a flexible service 

• To respect the personal choice of lifestyles of colleagues, carers and people with care needs, ensuring that equal opportunities principles are applied at all times 

• To treat each individual with dignity & respect 

OTHER TASKS To carry out any other reasonable tasks as required at the discretion of the Director of Finance and Payroll Manager. 

If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you!

As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity’s administration. Here your organisational skills and focus on solutions will come into their own.

This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. 

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required
• Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below)
• 25 days plus Bank/Public holidays as paid leave (pro rata)
• £24,000 (pro rata 3 days per week £14,400)
• Fixed term of two years
• Your line manager will be the Engagement Manager
• Employer contribution from nest pensions
• We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week.

All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.

About you

You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!

Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.

At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.

As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.

What you’ll do: 

• Manage multiple inboxes and respond to enquiries with clarity and professionalism
• Coordinate diaries and support Officers and senior staff with meeting arrangements
• Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
• Support the smooth delivery of audits, guidance projects, consultations, and online events
• Help maintain accurate records, update website content, and ensure processes run seamlessly
• Juggle competing priorities while keeping a cool head and an eye for detail

What you’ll need 

• Highly organised, adaptable, and comfortable managing multiple tasks at once
• Confident communicating with a wide range of stakeholders by email and in meetings
• Skilled in using Microsoft Office applications
• Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
• Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients

By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Administrator

We are looking for an Administrator to join the team, providing proactive executive and administrative support to the Chief Executive.

This is a part-time role, offering hybrid working.

Position: Administrator

Location: Stonehouse Gloucestershire/Hybrid (Onsite parking available)

Hours: Part-time (18 hours, ideally over 3 – 4 days, with 4 hours per week working from home)

Salary: £24,404 pro rata (£11,872 per year actual)

Contract: Permanent

Closing Date: 23rd February at 9am. This job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters

Interviews: Will take place on a rolling basis, so apply early.

The Role

You will provide administrative support to the Chief Executive, including diary and inbox management, coordination of fundraising/reporting deadlines, preparation of reports and Board papers, and administrative and communications support for the Dad Matters programme.

About You

We’re looking for someone who has:

• Experience in administration or PA/EA support.
• Experience preparing reports, presentations, and meeting papers.
• Experience with event management platforms (e.g. Eventbrite).

You don’t need to meet every single requirement in the job description. What matters most is that you are highly organised, detail-focused, interested in the work of the charity, adaptable, willing to learn, and a strong team player.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Admin, Administrator, Administration, Admin Officer, Support Administrator, Administration Officer, CEO Admin, CEO Administrator, Clerical. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.

The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Main purpose of the role:

· Administrative support for projects and internal operations

· Marketing and communications support

· Event administration and event planning support

· Membership administration

· Data collection and collation for impact measurement & research projects

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital, including managing the trust’s volunteer service, health information hub and hospital shop.

The Position

The Financial Administrator is an essential role, responsible for assisting the Finance and Operations Manager in the development, administration, and financial management of this c.£500,000 a year hospital-based charity.

The successful candidate will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. The successful candidate will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities

1. To maintain good financial records.

2. Database Management and Member Support (incl. Peacock Lottery). 

3. Provide Administration support for The Friends Trustee Meetings, AGM and Other Events. 

5. Other General Administration Duties

Please download  our Job Description and Person Specification for full details.

Closing date 9am Tuesday 27th January, Interviews will take place Wednesday 4th and Thursday 5th February

NO RECRUITMENT AGENCIES PLEASE

We are seeking a dynamic and organised Team Administrator to join our charity. You will manage the overall running of our office by maintaining our administrative processes, managing communications with housing associations and schools and working closely with the wider team in the implementation of training, workshops, events and projects.

This role will provide a variety of operational support to the Programme Team as we develop our offer and the delivery of intergenerational workshops. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change. We aim to make the role permanent in August 2026, subject to funding.

YOUR RESPONSIBILITIES:

Providing excellent admin support to the Programme Team and wider team

Guided by the Senior Programme Manager you’ll coordinate the administration of our programmes. You will work with the whole team to ensure contact details, registration forms, surveys and other relevant evaluation tools are completed and uploaded to our systems (CRM, Google Sheets, etc.) after workshops, activities, and other ad hoc events.

Being the go-to friendly face for our participants and partner organisations 

You will be the first point of contact for our general inbox, responding to queries, ensuring that new details are added to the database and actions are sent to the relevant member of staff. Your efficient, thoughtful, professional approach will build trust and support the development of close working relationships with our stakeholders.

Ensuring the Programmes Team and partners are workshop ready

Liaising with the Programme Manager and Senior Programme Manager you will make sure our workshop leads have the materials, equipment and details they need to run high quality sessions. You will send out emails and text reminders to facilitators, schools and schemes for upcoming workshops.

Communication and information support

You will support our communications as directed by the Fundraising and Communications Lead. Supporting InCommon’s events, managing correspondence with event attendees, procuring event materials, equipment and resources to ensure a high standard of delivery. You will foster good communications throughout the charity, with Trustees, partners and with relevant external agencies and funders.

Managing the InCommon Office

You will be responsible for making sure the office runs smoothly and have responsibility for health and safety, including fire safety. 

Benefits:

• £29,000 (pro rata), depending on experience

• We work a 4 day week (Monday - Thursday)

• Working in a warm, friendly team based in Brixton with some remote working

• 3% employer contribution to your pension

• 22.5 days paid annual leave per year (pro rata) plus public holidays

• A strong commitment to personal and professional development with a training budget available

Sutton (with one day a week working from home)

About Us 

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop lifesaving treatments used across the UK and around the world. From funding state of the art equipment and groundbreaking research to creating the very best patient environments, we never stop looking for ways to improve the lives of people affected by cancer. We’ve completed our largest capital appeal to date—£70m for the Oak Cancer Centre in Sutton—and are now delivering our most ambitious strategy yet, targeting at least £215m over five years to support transformational projects, including a major development in Chelsea. 

The Role – What you’ll be doing 

As our Product Assistant (Mass Participation events), you’ll help deliver an exceptional supporter experience across our Charity owned mass participation events —playing a hands-on role in supporter care as well as supporting with logistics and day-to-day tasks required for event delivery. 

You will: 

• Be a first point of contact for product enquiries: managing shared inboxes, answering calls and providing friendly, timely supporter care. 

• Provide excellent stewardship to all supporters. Including acknowledging donations and maintaining the Charity database in line with Charity policies and procedures.

• Support the Products team with planning and delivering mass participation events across the portfolio of both in-person and virtual events.

• Help deliver our flagship event, The Banham Marsden March, including pre-event logistics and on the day support.

• Work with fulfilment agencies to ensure fundraising materials reach supporters in a timely manner.

• Keep events information updated across our website and in-hospital displays.

What we’re looking for 

You’re an enthusiastic, proactive team player with: 

• Excellent organisational skills and attention to detail 

• Strong interpersonal and communication skills, both written and verbal 

• The ability to prioritise, manage multiple tasks, and meet deadlines 

• A proactive, flexible approach and willingness to support the team as needed 

• Good working knowledge of Microsoft Office (experience with customer databases is desirable) 

• Commitment to providing outstanding supporter care and working in a supporter-focused environment 

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided. 

Why join us? 

We’re a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development. 

What we offer: 

• 27 days annual leave (rising with length of service), plus UK bank holidays 

• Up to 6% employer pension contributions (increasing with service) 

• Enhanced maternity and adoption pay 

• Life insurance and employee assistance programme 

• Flexible and hybrid working options (work from home one day a week) 

• Access to subsidised staff restaurants, wellbeing initiatives, and more 

• Bright, modern offices in Chelsea and Sutton, with excellent transport links 

Inclusion Matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

We are looking for a Centre Co-ordinator to support the work of the developing Cambridge Rape Crisis Centre team by ensuring the smooth running of the charity’s office, administration support and fundraising support.

It is a varied role that covers a range of support duties but there are two primary focuses of the role, which are:

1. To ensure effective office administration and support for CRCC and its services.
2. Supporting members of the public to fundraise for CRCC and support the charity’s fundraising volunteers to develop and deliver a programme of community fundraising activities and events.

To give an idea of our priorities for this role, we envisage the post holder’s time over a working week to be split as: 3 days office administration and support and 2 days fundraising support.

It is essential that the post holder has excellent office administrator skills but, whilst fundraising skills are desirable, we are able to offer training to develop the fundraising-related skills needed for the role.

Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.

About the role

Listening Books is a national charity that provides an excellent audiobook lending service to anyone in the UK whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word, or hold books. Our audiobook catalogue contains over 10,000 titles. We believe that books should be accessible to everyone.

The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.

They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.

They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.

​The Person we are looking for

​We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.

If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.

In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme. 

Location

This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion. 

How to Apply

If you would like to be considered for this position, please apply with your CV and a cover letter, ensuring that it addresses the person specification in the job description, which can be found when you click on 'Apply Now'.  Applicants who do not submit a covering letter will not be considered.

Deadline for applications: Wednesday 4th February at 6pm.  Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.

Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.

All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.

Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

The Receptionist/Administrator plays a key role in supporting the senior staff team and ensuring the smooth running of the home by delivering a professional reception service and effective administrative support.

What you will bring to the role

· Experience in a receptionist or administrative role

· Strong organisational and communication skills

· Confidence using Microsoft Word, Excel and Outlook

· Ability to work with discretion in a confidential environment

· A warm, professional and approachable manner

Task

· Welcoming visitors and managing telephone and email enquiries

· Providing administrative support to senior staff

· Maintaining children’s and staff records

· Supporting recruitment and HR administration

· Ordering office supplies and liaising with IT providers

What we will do for you

· Personal and professional development and training

· 10 days annual leave plus public holidays

· Employee benefits package including life assurance

· Up to 6% employer pension contribution

· Relocation package and recruitment referral scheme

For further information, please visit the Childhood First website. 

To apply, please send us your CV and a supporting statement outlining your suitability for the role.

Closing date: Saturday 31st January 2026

Interview Date: Week Commencing 2nd February 2026

Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.