Charity administrator jobs in harrow, middlesex

The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.

The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.

• Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
• Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
• Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
• Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
• Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.

We are looking for.

• You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.

• You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
• You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
• You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
• You’ll be computer literate and competent in MS Office applications, particularly Excel.
• You’ll have ability to review, analyse and interpret data and act upon the findings.

Why the DofE Award?

• The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
• Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
• The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
• The ability to work flexibly to meet yours and our business needs.

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on Monday 5th May – Midnight

1st Interviews will take place: WC 12th May (to be held virtually via Teams)

2nd Interview will take place: WC 19th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

About This Job

We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.

This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!

Responsibilities

· Provide direct support to cadet units, assisting with system queries and problem-solving.

· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.

· Collaborate with stakeholders to understand their needs and support digital solutions.

· Identify and report system bugs to the development team.

· Produce clear and effective user guidance materials.

· Generate reports using Oracle Analytics to support decision-making.

· Undertake additional tasks as required.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Press and Communications Officer​

SCP 17-21 £31,786.77 pa to £34,137.52 pa (pro rata for 28 hours) - 28 or 35 hours per week. (Age UK Camden offers a 6% contributory pension).​

Age UK Camden is an independent charity supporting older people throughout the borough of Camden. This role sits within the Fundraising and Marketing Team, responsible for raising the profile of Age UK Camden within the borough and generating income for the organisation.​

The Press and Communications officer will oversee our press and media activity, writing press releases and building strong relationships with local and, where relevant, national media. The post holder will be responsible for producing marketing materials – print and online – for the organisation. The post holder will be responsible for Age UK website – liaising with colleagues to keep service information up to date, writing and producing relevant news articles and content as needed, auditing and organising existing website content.  This role also supports the fundraising and income generation areas of work within the organisation including producing communications and materials for aspects such as fundraising campaigns, corporate volunteering and general fundraising activities. ​

Closing date: Wednesday 14th May 2025 – 5pm Interview date: TBC

Press and Comms Officer JD New April 2025 - Copy.docx​

Press and Communications Officer Person Specification 3.docx​

To apply, please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. ​

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

We are pleased to be working with a charity that empowers young people, in their search for a temporary Executive Assistant to support their senior leadership team.

This role is starting as soon as possible, and running for 3-6 weeks in the first instance, however it might go permanent for the ideal candidate. This is a full time role, 37.5 hours per week. You will be required on site twice a week (Tuesday and Wednesday), and the remainder remote.

Duties will include:

• Diary Management
• Meeting preparation and support
• General administrative duties

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Purpose of the role:

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring the smooth running of NEON’s finance systems and processes. You’ll do this by delivering on the main financial tasks day-to-day, and support with finance projects aimed at improving NEON’s systems.

Key Responsibilities: 

1. Doing all of our day-to-day fundraising administration to keep us well-organised and compliant. This includes:

   1. Recording and monitoring fundraising data using our Fundraising Tracking Database

   2. Keeping all of our grant agreements, contracts and other relevant documentation well-organised on GDrive and elsewhere 

   3. Ensuring compliance with the financial requirements of the grant agreements, and updating and maintaining the grant payments schedule 

   4. Raising invoices on Xero in line with funder agreements - noting instalment dates and receipts

2. Preparing payroll each month, ensuring everything happens on time and coordinating with our payroll agency. (This may only be a temporary responsibility) 

3. Processing and reconciling payments. This includes:

   1. Reconciling bank receipts and chasing late payments

   2. Processing supplier invoices and payments

   3. Monitoring our team’s Pleo card expenses and posting on Slack to our team for authorisation

   4. Managing the subscriptions on Pleo cards (this is likely a temporary responsibility until our People & Ops Manager returns from sabbatical leave)

4. Preparing some financial reports and accounts. This includes accounts to trial balance, and ad hoc reports from Xero when our team have finance queries or need support

5. Supporting with finance projects which make our finance systems work more efficiently, simply and sustainably e.g. helping to update our budget spreadsheets and approach to budgeting, or moving to a new bank

6. Supporting the Head of Finance with budgets, financial planning and reports and any other ad hoc finance tasks

7. Being part of Ops Hub shared work and cross-organisational work and team days 

About you:

• You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships

• You have solid finance experience and skill. For us that means:

  1. a minimum of three years work experience in a finance role, preferably within the charity/non profit sector. This means you have a good understanding of non-profit finance, including VAT and managing restricted and unrestricted funds

  2. a solid understanding of Accounts Payable (with BACs, invoicing, etc) and Receivable (invoicing and credit control) processes

  3. a Level 4 AAT, equivalent qualification or equivalent experience

  4. experience in control accounts reconciliation, and posting journals

• You know how to use accounting software and apps (e.g., Xero, Quickbooks, Sage) as well as Microsoft Excel or Google sheets

• You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

• Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard

• You have strong organisational and time-management skills that are required to manage multiple tasks and deadlines. And you are comfortable moving between different paces of work - slower, more methodical work and quicker turnaround work

• You are a great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work

• You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll receive feedback from others well (and learn to give feedback well too)

• You are committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!

This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development​.

Title: Database and Gifts Officer

Hours: Part time (21 hours per week), permanent.

Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits

Location: Onsite at the school which is situated in Dulwich with some flexibility

Closing date: We are reviewing applications on a rolling basis

More about the role:

The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours​.

Key Responsibilities:

• Experience of working on a database, extracting, interrogating and reporting on data.
• Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
• Demonstrated track record of processing gifts and donations
• Proven track record of database administration, import/export, configuration and problem resolution.

This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.

To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.

You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.

Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.

We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

The Charity

Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027. 

Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.

We believe in a world where no-one’s background ever holds them back.

Role Summary:

Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in coordinating and facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.

Main Purpose of the Role 

• Facilitate in-person and online events such as Career talks, speed mentoring, mock interviews, and corporate insight days
   

• Secure and recruit volunteers and manage communications and logistics for our school engagement events
   

• Ensure events run smoothly and provide a fulfilling inclusive experience for young people
   

• Support the planning and delivery of mentor training sessions and assist with ongoing mentor engagement
   

• Maintain accurate records using CRM systems and other internal tools
   

• Collaborate with internal teams to ensure alignment with organisational goals
   

• Build and manage positive relationships with schools, speakers, and volunteers
   

• Gather feedback from events to support continuous improvement and reporting

Skills Required

• Excellent organisational and administrative skills.

• Strong communication and interpersonal skills.

• Experience in event planning and hosting.

• Experience in facilitating training or workshops.

• Ability to work independently and as part of a team.

Desirable Skills:

• Experience working with schools, young people, or community organisations.

• Knowledge of mentoring programmes and youth development initiatives.

• Social media or marketing skills to promote events and engage participants.

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

We’re Hiring! — Operations Manager (Part-Time, Fixed-Term)

�� Location: London-based office with hybrid/remote options
�� 14 hours/week | 6-month contract |  £38,220 FTE
�� Start Date: ASAP
�� Application Deadline: 14th May 2025

Looking for your next purposeful challenge?

This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.

Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.

We’re a small but mighty team, and right now we need a hands-on, heart-led Operations Manager to steer two game-changing projects at a pivotal time in our journey.

✨ Your Mission:

1. Embed Salesforce CRM across our team and help us use it to its full potential

2. Finalise and launch our brand-new accessible website, ensuring it reflects our values and meets accessibility standards

 What We’re Looking For:

· Solid experience managing operations or projects (digital/CRM/tech especially)

· Confidence using and customising CRM systems (Salesforce = a bonus!)

· Knowledge of accessible web design and inclusive digital content

· Skilled communicator who can lead, train, and collaborate across a team

· Organised and proactive — able to juggle timelines, details, and people

· Deep commitment to accessibility, inclusion, and equity

�� Why Join Real?

We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.

This is a rare chance to own two meaningful projects, build your portfolio, and leave a lasting legacy.

Ready to apply?

We’d love to hear from you.

Want an informal chat first? Contact us!

To apply, complete and submit the attached application form by 14th May 2025.

Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.

Programme Engagement Lead

Westminster Kingsway College, Victoria, London
£30,000 + 34 days annual leave 
Full-time, permanent 
Apply by: 6th May, 7PM 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.

About Hotel School 

Hotel School is an award-winning charity helping people who’ve experienced homelessness and disadvantage build a new future in the hospitality industry. 
 
We deliver a 10-week programme combining hospitality training, confidence building, and 1:1 personalised support. Students graduate with practical skills, renewed confidence, and real opportunities — backed by our trauma-informed, psychologically-informed approach. 

About the Role 

This is a varied, people-focused role at the heart of our training programme. 
 
You’ll support students through every step - from referral through to graduation - offering emotional encouragement, practical guidance, and holistic support. 
 
You’ll also play a vital role in delivering sessions, liaising with partners, supporting operations, and helping people into meaningful work. 

Key Responsibilities 

• Provide 1:1 mentoring and support for students on the programme 
• Help students overcome barriers (e.g. housing, mental health, confidence) 
• Support training sessions and group activities 
• Deliver employability workshops 
• Coordinate recruitment, referrals, and enrolment 
• Liaise with referral agencies, employers, and support services 
• Maintain accurate records, attendance, and case notes 
• Follow safeguarding procedures and respond appropriately 

About You 

We’re looking for someone who is: 
• Experienced working with people experiencing homelessness and/or other disadvantages or in employment services 
• Compassionate, patient, and calm under pressure 
• Experienced in supporting people facing barriers 
• Highly organised, proactive, adaptable, with great communication skills 
• Able to build trust and communicate well with a wide range of people in person
• Experienced in admin and using systems (MS Office essential) 
 
Bonus (but not essential): 
• Hospitality experience 
• Knowledge of trauma-informed or person-centred practice 

What We Offer 

• £30,000 salary 
• 34 days annual leave (incl. bank holidays) 
• Flexible, hybrid working — some on-site delivery weeks required 
• Pension scheme 
• 1:1 coaching, supervision, reflective practice 
• Staff wellbeing support (EAP, socials, yoga) 
• Blue Light Discount Card 

Commitment to Diversity 

We welcome applications from people of all backgrounds, and especially encourage people with lived experience of homelessness, disadvantage or marginalisation to apply. We’re committed to building a team that’s inclusive, supportive and reflects the people we work with. 

How to Apply 

Please send: 
• A CV (max 2 pages) 
• A Supporting Statement (max 350 words per question) answering the three questions below.
 

Deadline: 6th May, 7PM 
Informal chats available — please contact Zoe. 

We understand AI can be a helpful tool when writing applications but we really value responses that feel personal, reflective, and show us why this role matters to you. 

Supporting Statement Questions 

You can draw from paid work, volunteering, or personal experience. 
 
1. Why Are You Applying for This Role? 
What excites you about Hotel School and this opportunity? 
 
2. Supporting People Through Challenges 
Tell us about a time you helped people or a person facing barriers (e.g. housing, confidence, mental health). 
 
3. How does your previous experience prepare you for this role? 
Please refer to the detailed job description and share examples that show you're a good fit. 

Safeguarding 

This role requires an enhanced DBS check. Hotel School is committed to safeguarding and to creating inclusive, safe environments for all. 

Job Outline:

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Key responsibilities:

Finance

· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.

· Save copies of the Approval Max pdf’s in the Purchase folder.

· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.

· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.

· Update Salesforce to reflect processed sales invoices.

· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures

· Banking of cheques received.

· Perform credit control duties according to the financial procedures manual.

· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.

· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.

· Maintain the Local Authority Finance contacts spreadsheet.

· Assist the Finance Manager with the maintenance of the charity asset register.

· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.

· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).

· Be the key contact for any finance queries.

· Provision of management information and reports as required.

· Any other duties as required in support of the role.

Human Resources

• Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
• Arranging recruitment interviews.
• Sending out welcome emails to new starters.
• Assisting with organising training including group training sessions.
• Assisting with staff surveys and organising social events.

Other duties commensurate with the role as required by CFAB.

Person specification: (Skills, Abilities, Knowledge and Experience)

Essential:

· Have exceptional written and verbal communication skills.

· Be confident with IT – in particular Excel, Word and Outlook.

· Be personable and confident dealing with a variety of people.

· Be able to prioritise and manage a demanding workload with attention to detail.

· Have the ability to be flexible and also be a team player.

Person Attributes:

Essential:

· Highly organised with excellent attention to detail.

· Good levels of patience and a methodical nature.

· An understanding of the need for confidentiality.

· Showcase impeccable judgement.

· A willingness to be involved in wider team initiatives such as fundraising events.

· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.

Qualifications:

Essential:

· Be educated to A Level/AAT Level 3 or have significant relevant working experience.

Desirable:

· Technical knowledge of an Accounting software (Quickbooks, Approval Max).

· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.

· Familiarity with Salesforce.

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

2. Participation in evening and/or weekend events, networking and meetings

This job description is a non-contractual document and may be changed at any time by CFAB.  All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partner.

The Third Age Trust is seeking to appoint a Senior Volunteering Officer who will: 

• have oversight of the support we provide to 400 Trust Volunteers who directly support the work of the Trust; 

• oversee the development and delivery of training to help members run their u3a 

• implement and develop how the Trust works with and supports region and nations across the UK.

This role will also identify some of the key challenges for u3as relating to volunteering and will work with staff and volunteers develop support and guidance.

Reporting to the Head of Learning and Volunteering the role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel including in person meetings and visiting u3as. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: 330 Mare Street, London, E8 1HA

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 15 May 2025 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094