Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a newly established and exciting role at MRF that will be key to achieving our goals to defeat meningitis through health insights that drive meaningful change in policy.
The Policy Officer will play a key role in using health insights to shape our policy positions and make a meaningful difference to the lives of people affected by meningitis. This position involves a combination of research, analysis, strategic foresight and policy development to enable evidence-based decision making.
The role is a key member of the Health Insights & Policy Team within the Research, Evidence & Policy Department. The post-holder works especially across the organisations with research, communications and advocacy colleagues.
The role is also very close to people and families. It is critical that our health insights and policy work is shaped by the direct experience of people affected. The role will play an important part in maintaining our reputation as an evidence-led organisation in the UK and around the world.
If you are looking for a policy role that has global reach and capacity to make a major difference in defeating a global disease, as well as staying close to the people most impacted, this could be the new challenge you have been waiting for.
The client requests no contact from agencies or media sales.
Community Project Worker
Oasis South Bristol Hub: Hengrove
FULL-TIME (40 hours)
18 MONTH FIXED TERM CONTRACT
SALARY: £29,319 per annum
Want to enable children, young people and families to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make your community a better place?
Want to grow in confidence and experience?
Oasis South Bristol hub team is now in a position to employ a Community Project Worker to work alongside our Oasis Community Hub team in South Bristol and we are looking for a talented and adaptable person to join our busy team focussed on supporting our academies in Hengrove: Oasis John Williams and Oasis New Oak and the communities they serve.
The role will encompass community support activity as well developing and running school holiday provision.
Key responsibilities will be:
- To provide enrichment activities to the children’s youth work to include holiday schemes, afterschool and lunch time clubs.
- To develop a strong food poverty programme and offer support for the community through adult education, wellbeing, advocacy/family support and volunteering opportunities.
- To work alongside the Strategic Community Development Leader to develop funding and volunteer capacity which can support the Academies holistically across all of the Hub.
- To engage and work with families supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
The successful post holder must have:
- Proven experience of community development
- Self-motivation, resilience, with excellent organisational and inter-personal skills.
- Successful experience of working with parents / carers (voluntary or paid work)
- Successful experience of working with children and young people
- Experience working with challenging behaviours and attitudes
- Knowledge of safeguarding practices and health and safety
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Email your CV including a Supporting Statement . Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by Midday Tuesday 7th May 2024
Interviews will take place in South Bristol on the week beginning the 13th May 2024
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.