Charity manager jobs in oxford, hertfordshire

Full time (flexible working options available)

Hybrid - Farringdon, London

Closing Date: 17 September 2025

Ref 7165

We're looking for an individual experienced in loyalty and retention campaigns to join us as our Marketing Executive – Loyalty, on a 6-month fixed term contract basis, where you will work with colleagues across our Public Impact directorate to deliver outstanding supporter-centred marketing that deepens engagement, grows donor value, and helps create lasting change for children.

This is a hybrid working role, working from our Farringdon office approximately once a week, typically on a Thursday, depending on the needs of your role and team. This will be discussed with during the interview process.

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Marketing Executive – Loyalty, you will play a key role in delivering compelling, multi-channel campaigns that build deeper supporter relationships and increase income for Save the Children UK. Working closely with Marketing Managers, you'll help design and deliver campaigns across Direct Mail, Email, Telemarketing, SMS and Messaging, ensuring our supporters feel valued, inspired, and connected to the impact of their generosity. 

About you 

To be successful, it is important that you have: 

• Experience in customer or supporter loyalty and retention marketing within the charity sector.

• A track record of growing existing customer or supporter value through appeals, supporter journeys, or donor care initiatives. 

• Experience delivering marketing across at least two channels such as Direct Mail, Email, Telemarketing, or SMS. 

• Strong project management skills with the ability to deliver complex activity on time and to budget. 

• Experience using data and insight to inform plans and improve results. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing date: 17 September 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

This is a hybrid working role where you will be required to come in to your contracted office approximately once a week, typically on a Thursday, depending on the needs of your role, team, or service. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.

You’ll lead and manage a comprehensive programme of service improvement, influencing local and national NHS leaders and clinicians and supporting them to provide best practice care. You will be an expert quality improvement resource for Parkinson’s professionals and Parkinson’s UK colleagues. 

You’ll also provide project management support to our national priority programmes, which are ambitious multi year programmes that draw together teams of clinicians and members of the Parkinson’s community from across the UK. 

What you’ll do

• Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production

• Build relationships to influence service improvement across the South of England, and support the development of a vibrant national network

• Maximise participation in the UK Parkinson's Audit and relevant surveys

• Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever

• Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications

What you’ll bring

• Experience and expertise in service redesign and effecting change within health and/or social care in the South of England

• Knowledge of health and care structures and commissioning across the South of England

• Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians

• Ability to negotiate and influence, with strong report writing and presentation skills 

• Experience in the use of quality improvement and project management tools

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

This role is home based, and in person activities will be expected to meet the requirements of your role and based on your team agreement, such as meeting with people affected by Parkinson’s and engagement with the community/stakeholders. 

You are required to live within the assigned geography. The assigned geography for this role covers the NHS England regions of South West, South East and London regions. 

Interviews for this role will take place in person at our office in London from the 26 September 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Temporary People Advisor – Fully Remote
£19.28 per hour | Start ASAP | 6 weeks initially

We’re looking for an experienced People Advisor to join a national charity on a temporary basis, providing proactive HR advice and guidance across the organisation. This is a great opportunity for someone who enjoys working in a fast-paced environment and supporting managers with a wide range of people matters.

The role:

• Provide advice and case management on employee and volunteer relations, including absence, performance management, restructures, TUPE, disciplinary and grievance.

• Coach and support managers through complex HR processes, increasing their people management capability.

• Develop and embed inclusive, legally compliant people policies.

• Support the delivery of Equality, Diversity and Inclusion initiatives.

• Identify trends and recommend people-focused solutions for continuous improvement.

About you:

• Strong background in HR advisory, employee relations, and organisational change.

• CIPD qualified (or working towards).

• Good working knowledge of UK employment law.

• Skilled in coaching, communication, and building relationships at all levels.

• Confident handling complex cases with sensitivity and professionalism.

Details:

• Start date: ASAP

• Duration: 6 weeks initially

• Rate: £19.28 per hour

• Location: Fully remote

If you’re an experienced HR professional with a people-focused approach and immediately available, we’d love to hear from you.

• Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills? 

• Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?

• Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence? 

• Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities? 

• Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?

If yes, then you might like to consider applying for Abianda’s internship programme.

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.

*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.​

Details of the role:

• Working 3 or 4 days a week for 12 months on a fixed-term contract

• Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times

• Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home

• Line managed by Sam, Abianda’s Head of Operations

• You will be provided with a laptop and phone to work from

The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application

Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 2 months, starting ASAP, with 2dpw in the office and 3 from home.

Key tasks and duties

Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.

Update records on our fundraising database.

Place orders for fundraising materials.

Respond to supporter queries 

Any other duties that are within the scope and remit of the role and as agreed with your manager.

Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.

If you are interested in this opportunity and would like to find out more, please get apply for more details.

The Talent Set are proud to be partnering with Noah's Ark.

Role: Head of Partnership & Events

Salary:  £55k 

Location: Barnet, North London

Pattern: Hybrid 3 days/week 

Permanent: full-time with flexible hours

The role/ responsibilities:

In recent years, the charity has experienced significant growth—supporting more children, partnering with leading hospitals, and attracting a growing number of dedicated supporters. 

The Head of Partnerships and Events will oversee the charities growing portfolio of special fundraising events. You will cultivate strong relationships with supporters who organise events in aid of Noah’s Ark, while proactively identifying gaps in their event offering to ensure a diverse and engaging programme that appeals to a wide range of existing and potential donors.

• To create a supportive, cohesive and aspirational culture where the team are motivated to meet and exceed targets and recognise their contribution to the organisational objectives and strategy

• To ensure that all relationships with partners are maximised and stewarded to the highest standards

• To facilitate the Philanthropy & Corporate Committee, supporting its members in playing their part to raise funds for the charity and in building a network of supporters new to the charity

• To develop the overall Partnerships and Events team strategy and; delivering against agreed KPIs and ensuring that the strategy, plans and activity directly supports the delivery of Fundraising & Communication – and organisational – objectives
• To play a key role in the success of annual matching funding campaigns, most especially the recruitment of corporate partners as campaign Champions
• To create annual income and expenditure budgets for Partnerships income streams, effectively overseeing and controlling their delivery through monthly and quarterly monitoring
• To provide monthly and quarterly commentary for Director of Fundraising & Communications to inform regular Trustee Board reports

About you:

• Proven experience in corporate and partnership fundraising, with a strong track record of increasing income.

• Excellent relationship-building skills, demonstrated through securing significant gifts via face-to-face meetings, phone conversations, and email—always prioritising an outstanding supporter experience.

• Skilled in developing and executing strategic fundraising plans, translating them into actionable operational plans with clear KPIs and risk management.

• Experienced in budget management, including setting, monitoring, and delivering against budgets, reporting on KPIs, identifying variances, and reforecasting as needed.

• Strong leadership abilities, with experience in managing and motivating a fundraising team through effective line management, supervision, and staff development.

• Outstanding time management and organisational skills, with a proven ability to juggle multiple projects simultaneously and meet deadlines consistently.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Barnardo's are seeking an experienced and passionate Challenge Events fundraiser to take up a fixed term contract as our Senior Challenge and Virtual Events Manager.  This is a full time position but we would consider part time candidates too.

You will lead the development and implementation of Barnardo's established Challenge Events programme, with a focus on growing our income and deepening our relationships with our supporters to build lifetime connections.

 Key responsibilities include: 

• Leading the development and delivery of Barnardo's Challenge Events programme to deliver and grow agreed income targets.

• Managing a team of Events Fundraising professionals and overseeing a budget with an income target of £1 million.   

• Collaborating across the Fundraising and Marketing team and across departments to integrate Challenge Events into our communications and supporter journeys.  

• Working closely with colleagues within our Relationship Fundraising team to deliver bespoke opportunities to add value to corporate partnerships.

• Managing relationships with internal teams, external agencies and event partners to deliver high-quality events, acquisition campaigns and supporter experiences.  

• Monitoring trends in the Challenge Events landscape and using data and insights to inform growth plans and innovation.  

• Champion Challenge Events across the charity, building awareness and engagement internally.  

We're looking for someone with: 

• Proven events experience working across a portfolio of third party and bespoke Challenge Events.  

• Strong strategic thinking and planning skills, with a track record of delivering and exceeding targets, and utilising KPIs to measure and improve effectiveness. 

• Excellent communication and stakeholder engagement skills, with the ability to build strong internal and external relationships to achieve mutual goals. 

• Experience managing budgets and working with external agencies and suppliers. 

• A collaborative and proactive approach to leadership and team development.  

• Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences.  

Join us in growing our exciting events programme at Barnardo's and help us change childhoods and change lives. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

The Public Fundraising Administrative Assistant is key to the smooth running of the team. They’ll work closely with every person in the team to provide effective and efficient administrative support and ensure our supporters have an excellent experience of fundraising for us.

The right candidate will have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines, and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.

Foundation Coordinator (Part-Time, Maternity Cover)

Central London | 2–3 Days per Week | Until Dec 2026

Circa £45,000 pro rata

We are seeking a highly organised Foundation Coordinator to provide governance, financial, and administrative support to a portfolio of grant-making foundations. Acting as the link between trustees and supported charities, you’ll ensure smooth operations, accurate financial tracking, and effective communication.

Key responsibilities include:

• Preparing agendas, board packs, and professional minutes
• Liaising with trustees and charities on donations and enquiries
• Maintaining accurate financial records and supporting audits
• Overseeing grant-making due diligence and compliance

We’re looking for someone with:

• Strong administrative and organisational skills
• Experience in board support and financial record-keeping
• Excellent communication skills and attention to detail
• Knowledge of charity governance or philanthropy (desirable)

This role is perfect for someone who thrives on structure, enjoys balancing multiple priorities, and is motivated by seeing the positive impact of philanthropy.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

​

You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

​

To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

​

What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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Harris Hill has an exciting opportunity for a Marketing and Communications Lead to join a charity for 6 months, in the SW London/ Surrey border.

List of rough responsibilities:

Ensure all marketing materials, online, offline, merchandise, press, print and any other areas not listed here, are of a high quality, not breaking copyright law, and are in line with the charity’s targets and strategies.

Ensure all teams in the charity have necessary provisions to progress the charity’s needs further. This includes but is not limited to; making sure staff are trained in software, best practice, new policies and processes.

You will play a key role in furthering the charity’s goals, this will involve from time to time, speaking at events, organising events and conferences, liaising with a wide range of stakeholders, and supporting however and wherever possible, fundraising bids, events and projects.

A key responsibility will be leading on digital fundraising strategy, considering and maximising the profitability of platforms such as Facebook, Twitter, Instagram, Linkedin, our website, Justgiving, or payment platforms such as Stripe.

The successful candidate will ultimately be responsible for the management of all digital channels, including Social Media, Fundraising pages, Paid Social, Paid Search, Display & SEO, & website development/management - making sure the user is considered at the heart of each of these processes.

This role can be 3-5dpw and the client is open to shorter hours over 5 days, or any flex needed for school picks up etc, so this would suite someone quite well who has child commitments or just like the sound of a more flexible life balance.

The role will manage one person, with the charity only having 6 people in total, so the successful candidate will need to be quite hands on, and able to manage the whole spectrum of marketing and communications, which includes digital and PR. 

The client is looking for a hybrid working style, with at least 60% of your working time in the office, at least to begin with. This role also offers the potential to go permanent, so if you would like to discuss this role in more detail, please apply. 

We're looking for an efficient, friendly Volunteer Co-ordinator to join our award-winning charity.  The team is based at our busy community centre from where it offers a range of services from community meals, art classes to gardening services and digital support.  We support older and disabled people living in Fulham, London.  Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects. 

About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be a 'first point of contact' for people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc).  You will enjoy working with older people and those with disabilities.

The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT) with WFH potentially available for 1/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached. The role is for a one-year inital contract with the intention to extend it indefinitely.

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.

What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others. 

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.

Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’. 

About the role

The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.

You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable. 

Key responsibilities

This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.

About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.

Please refer to the job description for more information including the person spec and how to apply