Charity Marketing Officer Jobs in Charing Cross, Greater London

         Job Description

Job Title: Operations Manager

Reporting To:  Operations Director

Salary:£35,000 - £38,000 per annum ( based on Experience)

Seniority Level: Management

Location: On-site in Tooting Broadway, London

Contract:Full-time, 12-months fixed term, with potential to make permanent

POSITION SUMMARY

Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.

As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.

The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.

About Us

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses. 

ROLE & RESPONSIBILITIES

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
• Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
• Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
• Ensure compliance with health and safety regulations and manage risk assessments.
• Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

•  Bachelor’s degree or higher.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software, or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
•  Resilient and adaptable with ability to multi-task.
• Solution finder.

About Rewards

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling
• Regular team socials throughout the year
• Generous sick pay allowance following probation
• General eye test
• Well-being day ( 1 day per year)
•  Volunteer day ( 1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

Are you passionate about building relationships and securing funding for an ambitious and growing charity providing high-quality support to adults with disabilities?  

We are looking for an enthusiastic and innovative Fundraising Manager to lead on increasing donations from individuals with an interest in our cause and our local communities.  

We are looking to grow our income beyond Trusts and Foundation and diversify our income streams in line with our strategy. We need someone with the passion and track record to tell our story to other audiences, so they want to support Share. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

Main responsibilities 

• You will build on the excellent foundations laid by the outgoing Community Fundraiser to raise our profile amongst our neighbours and with local organisations 
• You will proactively recruit new supporters, build our individual supporter base and develop regular stewardship and communications 
• You will offer high-quality relationship management and donor care to supporters including providing fundraising materials, encouragement and support to maximise their fundraising potential, as well as ensuring donors are recognised and thanked for their contribution 
• You will develop and deliver fundraising operational plans, ensure good fundraising practice and messaging is embedded throughout the entire organisation. 

Who we’re looking for 

• You are a dynamic, compelling and organised person with experience of building lasting relationships to achieve fundraising targets, bringing in income through regular donations, fundraising campaigns and events 
• You are self-motivated and ambitious, and be excited by the opportunity to develop a crucial function within a growing charity 
• You are a brilliant communicator, in person, in writing and over the phone 
• You use data to inform where you channel your energies, considering the return on time and any financial investment 
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen.  

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

 Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

 We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life. 

 We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What attributes would an effective and successful Individual Giving and Community Fundraiser have at a charity like Share? 
2. What would be your top three priorities for growing individual giving at Share? 
3. Who would be your key allies within Share to grow our community and individual fundraising? 

If you would like to have a chat about the role or visit us before applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

Dear Candidate, 
Thank you for your interest in the solicitor role at the Black Equity Organisation. 
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change. 

BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change. 
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism. 

In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom. 
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO. 

Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO. 

About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them. 
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations. 

Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens. 

You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities. 

In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism

If this sounds like you, please do click apply!. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• We are seeking a proactive, experienced professional who will work with the CEO to drive the implementation of our People and Culture strategy across the charity;
• You will work with the Leadership Team to develop a consistent, healthy working culture supporting a thriving, ambitious charity;
• You will ensure use of our planning system across the charity, which links strategy with the role of each staff member;
• You will manage a small HR and Governance team and provide practical support to managers including employment relations issues;
• We are looking for someone with experience of contemporary psychological approaches in the workplace as well as a strong interest in embedding equality, diversity and inclusion.
• This role will suit someone with strong experience as a People and Culture Business Partner or manager in a charity or similar, with the aptitude to flex to a wide range of tasks and the ability to manage a small team.

Salary: £50,547
Closing Date: Monday 17th June
Interview Date: Tuesday 25th June

Full job description can be found on our website

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

At Parentkind, we believe that the well-being of children is deeply intertwined with the active involvement and support of their parents. Our mission is to empower parents not only to be partners in their children's education but also to foster happy, healthy relationships that enable children to thrive in all aspects of their lives. As the leading voice for parents in the UK, Parentkind plays a crucial role in shaping educational policies and supporting families through comprehensive, impactful initiatives.

Why You Should Join Parentkind

Impactful Mission:

Joining Parentkind means contributing to a mission that directly enhances the lives of children and families. Our recent National Parent Survey highlighted significant issues such as the financial struggles parents face in affording school costs and the mental health challenges children encounter. As a fundraiser, your work will enable us to provide essential resources and support to parents, ensuring children have the opportunity to succeed both academically and personally​.

Champion for Policy Change:

Parentkind has been instrumental in influencing education policy, from advocating for transparency in sex education to challenging the current school inspection frameworks. Parentkind authors the National Parent Survey, the largest and most impactful survey of its kind in the UK, and is consistently asked to submit evidence to policy decisions, speak at conferences, participate in panel and roundtable events and to give evidence to Parliaments.

Holistic Support for Families:

We understand that supporting parents goes beyond education. Parentkind is committed to helping parents build strong, nurturing relationships with their children, addressing mental health issues, and creating a positive home environment. Your fundraising efforts will enable us to expand our programs and initiatives that support the holistic well-being of families​.

Collaborative and Inclusive Culture:

At Parentkind, you will be part of a dynamic and diverse team passionate about making a difference. Our collaborative culture values every team member's input and fosters a supportive environment where innovative ideas can flourish. You will have the opportunity to work alongside like-minded professionals dedicated to empowering parents and enhancing children's lives.

Professional Growth and Development:

We are committed to your professional growth, offering extensive training and development opportunities. As a fundraiser, you will have access to resources and mentorship to help you excel in your role and advance your career. Your success in fundraising will directly translate into more robust support systems for parents and children across the UK.

Flexibility and Work-Life Balance:

We recognise the importance of a healthy work-life balance. Parentkind offers flexible working arrangements to ensure you can maintain a balance between your professional responsibilities and personal life, allowing you to perform at your best.

Join us at Parentkind and be a catalyst for positive change. Your role as a fundraiser will be crucial in advancing our mission to support parents and create an environment where every child can thrive. Apply today and make a lasting impact on families and communities across the nation.

About You

Parentkind has been highly successful in fundraising, delivering 5/6/7/8 figure opportunities during this, its first year of fundraising.  We now require an ambitious and experienced Corporate Account Manager, with a passion for building on this to grow and deliver high value fundraising partnerships that will bring about transformational change. You have a passion for the work that Parentkind does and are able to inspire our partners to work with us to make a difference to the life outcomes of young people. You will bring excellent communication skills and a motivated, results-driven attitude. 

You’ll have

• A minimum of 3 years experience in an account management role
• Demonstrable experienceof growing and developing mutually beneficial partnerships
• A strong track record of meeting and exceeding financial targets
• Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
• Excellent written communication skills with strong attention to detail and the ability to produce high quality presentations and reports
• Strong presentation and public speaking skills
• Strong influencing skills

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.
• Benefits such as 4 x Death in service, two years of 75% income protection for long term illness, free private online/telephone GP appointments.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org

The deadline for receipt of applications is 9am on Tuesday 1st July.We are keen to not lose amazing candidates through a lengthy process and so will interview on an ongoing basis and may appoint before the deadline.  Please apply or indicate your interest as soon as practical.

More about Parentkind

Parentkind is the national voice of parents and the largest federated charity of its kind.  As a 68-year-old charity, we have helped parent groups raise billions in support of their children's schools.  Parentkind's membership of 13,000 parent teacher associations deliver tens of thousands of events and opportunities at around half of all primary schools and a quarter of secondary schools each year.  

Parentkind delivers the National Parent Survey, The National PTA Awards, The PTAextra termly magazine, 'Be School Ready' (a publication that reaches 1 in 6 families with children starting school each year), and more.  If you have any questions, don't hesistate to reach out.

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.

We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation. 

SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.

We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.

The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.

24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.

The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.

Main Responsiblities: 

• Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
• Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
• To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation. 
• To support the Professional Officer in ensuring all the organisations charitable obligations are met.
• To support the Professional Officer and SAPHNA team as required in any other related work- streams.
• Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.

The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

A fantastic opportunity to work in a busy, high-performing public relations team at the UK’s largest dog welfare charity. We’re looking for a brilliant, pro-active PR manager who is enthusiastic about managing a small team and generating amazing media coverage for the charity.

About the Job:

As a PR manager you will:

• Work with the Head of Public Relations and alongside one other PR Manager to manage and oversee the public relations function, with line management responsibility for a one PR Officer and the PR Assistant
• Lead on stand-alone PR stories and be a PR lead for integrated campaigns,
• Manage the press office function and media relations. Ensuring we respond to media in a timely, helpful fashion.
• Create a media contact programme framework to which the whole team will contribute and ensure team members are taking ownership and responsibility for their own areas of it.
• Measure our impact, learn from every project, and contribute to our culture of continuous improvement.

About You:

We’re looking for a confident manager who has experience of motivating a team. You’ll have significant experience of leading successful PR-driven stories, projects and campaigns, as well as experience of managing a press office function and media relations programme. The role requires excellent written and verbal communication skills, and proven ability to be highly organised, managing your own workload and that of the team.

We’re looking for strong stakeholder management experience, as well as experience of managing budgets and agencies. You will be creative, flexible, passionate about the cause and about delivering exciting, impactful work.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

The PR team sits within the Comms and Digital directorate. Communications and Digital plays a central role at Dogs Trust. We help people to know, love and understand the charity and take action to support the charity’s work. We use our understanding of Dogs Trust and audience need to produce impactful and creative on-brand communications, liaising with the media and celebrities, and engaging directly with our supporters. We also play a crucial role in evolving the digital supporter experience and use our internal communications expertise to communicate key messages to employees across Dogs Trust.   

Please note that the role closes on 16th June.

We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.  

What you’ll do:

• Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
• Establish and implement necessary quality assurance mechanisms and initiative.
• Oversee the provision of support for ancillary workforce development initiatives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
• Lead, motivate performance manage and develop a team.

What you’ll need:

• Experience of curriculum development or experience of innovation in training programmes or teaching.
• Experience of programme/project management.
• Experience in developing funding bids/building cogent business cases.
• Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
• Excellent manager of people, capable of inspiring.
• Analytical thinker, able to evaluate key issues and exercise sound judgement.
• Ability to prioritise own work and work of team to deliver agreed outcomes.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.  

Director of Research (Maternity Cover)

The My Name’5 Doddie Foundation has a single, clear vision: a world free of Motor Neuron Disease (MND). In the relentless pursuit of this goal, we are committed to funding research projects to accelerate the development of meaningful treatments, focusing on the projects that are most likely to impact people with MND positively.

The Director of Research is a key position in the organisation that leads our research activities, managing a small team as we invest in a prioritised and focused research portfolio. Working alongside the CEO and senior leadership team, you will be responsible for overseeing a research strategy that fits seamlessly with the Foundation’s vision, ensuring we have the expertise and resources required to support our programme and initiatives.

As someone with experience working in a scientific research role, you will have the ability to interpret, analyse and utilise research findings and developments, with a deep understanding of the drug discovery and development landscape. You will be someone who constantly seeks out new research approaches, methodologies and funding models, ensuring that the Foundation remains at the forefront with its innovative practices. Knowledge of the research grants system is essential; we’re looking for someone who can hit the ground running. You will care about the impact of our work, developing an excellent understanding of the MND field and placing those living with MND at the heart of every decision you make, while ensuring all funded projects continue to meet our goals and financial requirements.

Strong communication skills are central to this role. The successful candidate will be comfortable demonstrating our expertise and position in the MND community and communicating developments, insights and critical milestones both internally and externally. Influencing and relationship building will come naturally to you, and you’ll be the kind of person who can work with diverse personalities from a wide variety of professional backgrounds. Playing a key role in championing the Foundation, you will also lead the ambitions of the organisation. Your contribution will be integral to our success.

If you’re proactive, organised and highly motivated to make a material difference for those living with MND, then we would love to hear from you. Come and be part of the cure – no job could be more rewarding.

BEO is an independent national Black civil rights and campaigning charity created to dismantle systemic racism in Britain, drive generational change and deliver better lived experiences for Black people across the country. We are ready for a generational shift and will strive tirelessly to dismantle systemic racism and make the UK a better, fairer country for Black people.

We are looking for someone who is passionate about driving forward anti racist change and who has developed similar frameworks. You will have strong EDI, anti-racist and intersectional experience of successfully influencing change to improve the experience of minority groups in an organisation.

This is a great opportunity for a driven and credible advocate of equality, diversity and inclusion, who has an understanding of equality and diversity legislation, HR policies, issues and good practice as well as what it takes to foster an inclusive culture and to play a key role in a highly respected national charity. The successful candidate will have experience of providing strategic operational advice and guidance on EDI to employers at all levels of their organisation. You may be working as a consultant in the space already or be an in-house specialist.

In return we offer flexible working, a generous employee benefits package, a friendly supportive team and the chance to be part of a charity focussed on dismantling systemic racism experienced by Black people in the UK.

Job description
The Volunteer Coordinator roles are vital components of this project. We want to attract candidates from the East of England with sound local knowledge (who are able to travel around the area) both of which will be important parts of this job.

Purpose of the role:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within one of the regional areas.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

East of England 0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas 
• Life Insurance 
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month   
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership 
• Breakfast/snacks 

Reports to: Chief Commercial Officer 

Based: Battersea Park 

Salary: £40k to £45k 

Contract: Permanent, Full Time 

Work Arrangement: 40 hours per week, Hybrid Working Pattern

DBS: Basic 

Role Overview:

Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers. 

This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired. 

Main Duties/Responsibilities:

• Conduct research and analyse customer feedback and data to identify areas for improvement
• Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels 
• Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
• Develop and roll-out relevant training models
• Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives 
• Collaborate with marketing to improve digital customer service 
• Monitor success and champion opportunities to consistently improve the brand experience 
• Visit all services within Enable to assist with research, process implementation and relationship forming

The successful candidate will have: 

• 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
• Initiative and motivation to work autonomously and drive change within the business
• Excellent interpersonal and communication skills to interact with internal and external stakeholders 
• Confidence and creativity to bring new ideas to the table
• A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it 
• Experience in motivating staff 
• A flexible approach to working onsite in a variety of different environments 
• Empathy, patience and approachability 
• Ideally have read Unreasonable Hospitality!

This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Role: Trusts Fundraising Intern

Reporting to: Managing Consultant

Salary: £21,000

Contract: 6 months, with potential career opportunities available upon completion of the internship

Location: Clapham, London / Hybrid

Hours of work: 35 hours a week

Annual Leave: 25 days plus Bank Holidays

Standard Life pension scheme with Company contributions starting at 3%

Compton conferences, workshops and other learning and development groups

Employee Assistance Programme offering free 24/7 support + counselling and advice

As a Compton Fundraising Intern, you will:

·Assist in the development of fundraising proposals and supporting materials.

·Contribute to the preparation of newsletters and other mailings to supporters.

·Provide prompt and effective responses to fundraising enquiries and deliver excellent supporter care.

·Assist with the maintenance and updates of client databases to ensure accuracy (training will be provided).

·Write and issue agendas and meeting notes.

·Conduct other duties as assigned by the Managing Consultant and/or other Compton line manager.

·Support and attend client initiatives and events as part of the wider Fundraising team outside of normal working hours.

We will conducting interviews with selected candidates as applications come in, so may appoint before the deadline of 28 June