Charity officer jobs
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Marketing Officer (Individual Giving and Legacy)
Help us make every day count.
At Prospect Hospice, we believe everyone deserves personalised, compassionate care at the end of their life. As part of our dedicated Fundraising, Marketing and Communications team, the Marketing Officer will play a crucial role in securing the income that enables us to support patients and families across Swindon, Marlborough and northeast Wiltshire.
We're looking for a motivated and thoughtful marketing professional to help drive growth in individual giving and legacy income—areas that are vital to our long-term sustainability. With your eye for detail, collaborative mindset and passion for connecting with people, you’ll help ensure our supporters feel truly valued and inspired.
Hours: 37.5 hours per week (flexible working options available)
What is the role?
This is a varied and rewarding role at the heart of our fundraising team, focused on delivering inspiring individual giving and legacy campaigns that connect with people on a personal level. From direct mail and digital fundraising to managing our lottery, raffles and in-memory giving platforms, you’ll be helping to build meaningful relationships with our supporters and ensuring their experience with Prospect Hospice is thoughtful, respectful and engaging.
Working closely with colleagues and partners, you’ll bring insight and creativity to your campaigns—using data to guide your decisions and always striving for the highest standards. You’ll be responsible for developing supporter journeys that are both compassionate and effective, encouraging long-term connection and support.
This is an opportunity to grow professionally in a collaborative and inclusive environment where your ideas are valued and your work genuinely makes a difference to local families.
About you:
This role is perfect for someone who is:
- Person-centred in approach, recognising the importance of every supporter’s journey.
- Inclusive and collaborative, working with internal teams and external partners alike.
- Resilient and adaptable, able to manage multiple projects and deliver high-quality campaigns under pressure.
- Committed to excellence, ensuring our fundraising communications are impactful, relevant, and strategically aligned.
Please see the job description for full details and person specification.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Flexible working
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Content and Events Officer
Full Time: 35 hours per week | Permanent | Hybrid | Closing Date 19th May 2025
Starting Salary: £28,300 per annum
Job Reference: EAO01 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We are seeking a dynamic and enthusiastic Content and Events Officer to join our team. The successful candidate will play a key role in delivering exceptional events and award ceremonies, ensuring smooth operations and excellent customer service throughout. If you are passionate about events, marketing, and awards management, with a flair for creativity and attention to detail, we want to hear from you.
Reporting to the Events & Awards Manager, the ideal candidate will:
- Assist in the creation and execution of social media and email marketing campaigns, event promotion, and sponsorship activities.
- Support speaker, sponsor, and stakeholder communications, including briefings, follow-ups, and query management.
- Coordinate event logistics, including site visits, accommodation, and travel arrangements, and provide onsite event support.
- Contribute to the administrative tasks of the awards, including eligibility checks, judge support, and website updates.
- Provide ongoing support to the Events & Awards Manager, assisting with content research, video editing, and general operational duties.
- Provide additional marketing support to Facet Publishing, assisting with social media and email marketing campaigns
We are looking for someone with experience working in event or awards, or at least a strong interest in this area. You should have some experience in social media management and email marketing campaigns, with excellent communication and organisational skills. The ideal candidate will be creative, proactive, and able to manage multiple tasks effectively. Proficiency in IT, including MS Office, and familiarity with tools like Canva or Adobe Creative Suite would be advantageous. Strong attention to detail and the ability to work collaboratively is essential.
It is not essential for the candidate to possess prior knowledge of the sector, but they will have the right level of knowledge and enthusiasm to learn rapidly and use their transferable skills to succeed in this role.
If you are ready to contribute to the success of our events and awards, we invite you to apply.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Our office is conveniently located just a short walk from St Pancras, Kings Cross and Euston stations. Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.
Why work for CILIP
- Hybrid working
- 27 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme through Vivup
- Perkbox employee discounts and wellbeing hub
- Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
- The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
- Annual flu vaccination voucher
- Contribution to eye tests and glasses for DSE use
How to apply
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description by 11:59pm on 19th May 2025
Interview dates
- First interviews (virtual) will be held on 27/28th May via Teams
- Second interviews will be held on 9th/11th June
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
To apply for this role, please submit your CV along with a cover letter outlining your suitability for the position. Your cover letter should specifically address how your experience, skills, and attributes align with the requirements outlined in the role description and person specification.
The client requests no contact from agencies or media sales.
The Role
We are seeking an organised, proactive, and detail-oriented Project Officer to join our dynamic Operations team.
You will play a vital role in supporting the management and development of our Ambition property portfolio, as well as contributing to the broader operational running of the organisation — working across teams to enhance systems, coordinate projects, and provide responsive administrative support.
This is an ideal role for someone who:
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Thrives in a fast-paced and evolving environment
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Has strong coordination and problem-solving skills
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Enjoys a balance of project work, stakeholder engagement, and operational support
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Is passionate about working in a mission-led organisation that puts young people first
Key responsibilities
Ambition property portfolio
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Maintain and update project progress trackers to monitor property and club activities.
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Prepare and deliver regular reports on the status of the property portfolio, highlighting risks, issues, and progress.
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Update and maintain the Risk & Issues (R&I) log accurately and consistently.
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Manage day-to-day communications with key stakeholders (internal and external), ensuring timely responses and effective information flow.
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Maintain property portfolio email accounts, ensuring all communications are filed, tracked, and responded to appropriately.
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Conduct research into clubs and property-related matters and document findings to inform strategic decisions.
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Maintain, organise, and archive property-related documents, ensuring compliance with data protection and retention policies.
- Update and manage property portfolio files and records within Microsoft Dynamics CRM.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 19th May 2025 @ 11:59pm (midnight)
Interview Dates: 23rd May 2025
Provisional Start Date: Immediately
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Location: Remote · London, UK - Some travel is required
This role is all about driving effective communication during a transformative period for the organisation. You'll be at the heart of the change, ensuring that employees and volunteers are informed, engaged, and motivated. You'll design and implement communications, collaborate with stakeholders to create compelling content, and ensure that messaging is both consistent and aligned with SSAFA’s values.
You'll organise and facilitate events and meetings, respond to feedback, and evaluate the effectiveness of your communications. Your work will be crucial in maintaining a positive and cohesive environment during the transformation, making sure everyone is on the same page and excited about the ongoing changes.
About the team
You'll be joining the Welfare Operations Directorate Project team, which is part of the wider implementation team responsible for a major organisational change programme.
In this role, you'll work directly to the Project Manager and alongside the Project Officer, ensuring seamless collaboration and communication to all stakeholders. You will also have regular contact with the Internal and Change Communications Manager in the Fundraising and Marketing Directorate, aligning your communication strategies with the broader internal communications strategy of SSAFA.
In essence, you'll be working with a dynamic and committed team that plays a pivotal role in driving transformation and ensuring everyone is on board with the changes. If you're passionate about internal communications and thrive in a dynamic, change-driven environment, this could be the perfect opportunity for you.
About you
You have proven experience in internal communications ideally within a charity or non-profit organisation, with excellent written and verbal communication skills. You design and implement effective communication plans, engage with diverse stakeholders. Your technical proficiency in using digital tools allows you to create and deliver engaging content across various formats.
Highly organised and adaptable, you work collaboratively with teams to support organisational change projects. You are a committed self-starter, motivated to work independently and take proactive steps. Your ability to build relationships with a diverse range of individuals ensures you meet project needs and deadlines effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 18 May 2025
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The Countess of Brecknock Hospice provides expert, compassionate palliative care to people with life-limiting illnesses in Andover and the surrounding areas. Care is delivered both within the hospice’s beautiful new premises and out in the local community — and made possible by the generosity of local people and the work of our dedicated charity team.
The Countess of Brecknock Hospice Charity is now seeking an experienced and inspirational Deputy Charity Director & Fundraiser to help shape and grow our future. This is a pivotal new role, created at an exciting moment of expansion, and offers the opportunity to significantly increase our fundraising capacity, strengthen our impact and deepen our reach across the community.
If you are a strategic, hands-on fundraising leader with a strong track record of income growth across a variety of streams, we would love to hear from you. You will bring fresh thinking and proven experience in engaging individual supporters, trusts, corporates and the wider community — along with the drive and resilience to grow income from £800k to over £1m in the next few years.
This is a varied, rewarding role in a small, passionate team, where your ideas will be welcomed, and your impact will be clear.
Role: Deputy Charity Director & Fundraiser
Location: Offices based at the Countess of Brecknock Hospice in Andover, with some flexibility for hybrid working
Salary: circa £50,000 per annum depending on experience
Contract: Full-time, permanent (35 hours per week)
Amongst other criteria, the successful candidate will have:
- A proven track record of successful income generation across multiple fundraising streams, ideally including major donors, events, trusts and foundations, legacies, corporate partnerships and community fundraising.
- A proactive and strategic mindset, with the ability to spot opportunities, shape compelling cases for support, and deliver results.
- The confidence to operate at a senior level and deputise for the Charity Director when needed.
- Outstanding interpersonal skills and the ability to build meaningful, lasting relationships with supporters, donors and volunteers.
- A deep connection to the mission of hospice care, and a commitment to our values of compassion, dignity and respect.
If you would like to receive a full candidate information pack for this role with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.Tthe Information Pack can also be found as an attachment to this advert.
Closing date for applications: 9am, Tuesday 27th May 2025
Interview Date (in person): Tuesday 3rd June 2025
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Following a successful bid by Liverpool Charity and Voluntary Services (LCVS) as part of a partnership with NHS University Hospitals of Liverpool Group (UHL Group), NHS Cheshire and Merseyside, and Liverpool City Council we are recruiting for a Volunteering for Health Project Lead to support the partnership in its intention to:
- Establish a robust volunteering infrastructure to address identified health needs and priorities
- Strengthen the capacity of VCFSE (Voluntary Community Faith Social Enterprise) organisations to engage with health volunteering
- Promote collaboration between VCFSE, and statutory organisations to improve health outcomes
- Ensuring sustainability of health volunteering practices beyond the life of the project
- Responding to identified gaps in health volunteering and integrating efforts with local health strategies.
The Volunteering for Health Project Lead will lead on developing and delivering coherent and sustainable volunteering infrastructure in Liverpool, particularly to grow the level of health and wellbeing linked volunteering opportunities across Liverpool.
The client requests no contact from agencies or media sales.
EA to CEO
London/Hybrid with 3 days a week in the office in W6 (Hammersmith)
Full time
Permanent
£30,000 - £33,000 per year based on experience
Benefits including 25 days annual leave per year plus bank holidays, pension, and free access to a gym on site
Are you a skilled administrator with office management experience and attention to detail looking for a fast-paced and versatile role within an international charity?
Charity People are delighted to be partnering with an international medical charity, to recruit an EA to CEO.
The charity provides treatment for children suffering from life threatening heart disease in developing countries and is also developing cardiac services overseas through training, building infrastructure and providing vital medical equipment.
The EA to CEO will provide support to the Chief Executive to facilitate with the smooth running of the office and the organisation. You will play a central role in the office as a key member of staff managing office systems and ensuring the quality of all central support tasks.
Key responsibilities:
- Office & Operations Management: Oversee smooth running of both physical and virtual office environments, manage suppliers and logistics, act as front-of-house, and ensure effective office systems and supplies.
- Executive Support: Provide high-level assistance to the CEO, including diary and travel management, meeting coordination, minute-taking, and liaison with donors, trustees, and key stakeholders.
- HR: Maintain staff records, support recruitment and onboarding, manage HR policies and handbooks, and ensure adherence to safeguarding, health, and safety protocols.
- General Administrative Support: Assist with financial processes including charge card administration and audits, support fundraising and overseas operations, and provide flexible support across charity functions as needed.
To be successful in this role, you will have:
- Recent relevant Office Management/PA experience
- Experience of liaising with high level stakeholders and international dignitaries
- High proficiency in IT skills in Microsoft Word, Excel and Outlook for both emails and diary management
- Experience of working as part of a team and with a flexible approach
- Excellent inter-personal and communication skills, including a professional telephone manner
- Experience of delivering work with high level of attention to detail and accuracy
- Strong organisational skills and to be able to multitask under pressure
- Previous HR experience and/or knowledge or HR processes (desirable)
The charity are looking for someone to lead the Office Management side of the role and the day-to-day operations as a priority. The EA side of the role is important, but this is not the primary focus of the role.
This is a full-time post. The core office hours for this role are Monday to Friday 9 am to 5.30pm, however a degree of flexibility is expected, as there may be times when work takes you out of these hours. The office is in Hammersmith.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. Due to the urgent need to fill this role, we are reviewing CVs on a rolling basis and the interviews will take place on Monday 16 May. The closing date for CVs is 5pm Thursday 15 May.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Alexandra Rose Charity
Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.
Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.
To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.
As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.
About the role
ARC has made significant progress in evaluating and demonstrating the impact of our Rose Vouchers for Fruit and Veg projects. We have developed evaluation tools and theories of change to measure how our work improves the diets, health, and well-being of children, adults and families. Additionally, we have commissioned economic impact assessments, offering valuable insights into the wider benefits of our approach.
As we launch our new five-year strategy, we are seeking a passionate Impact and Evaluation Manager to lead our research and evaluation initiatives. This role will play a key part in assessing and enhancing the effectiveness of our projects, strengthening our evaluations by exploring causal links to health outcomes and tracking long-term beneficiary impact beyond their time in the projects.
Working closely with the Head of Advocacy, Impact, and Communications, the Impact and Evaluation Manager will identify gaps in our evidence base, collect compelling data and stories, and help build a strong case for policy change. They will also develop academic partnerships, leveraging existing relationships to enable rigorous research that deepens our understanding of the impact of our work.
This role is pivotal in ensuring our strategies are data-driven, our outcomes are measurable, and our impact is effectively communicated to stakeholders, funders, and the communities we serve
We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds.
• Please provide a cover letter clearly demonstrating how you meet the role requirements detailed in the attached job pack.
• Your CV
Interview Process: The selection process may include two interviews:
First Interviews: will take place online from the 16th to 19th June
The client requests no contact from agencies or media sales.
Salary: Full-time starting salary £25,000 pa
Hours: Full-time (35 hours per week) however we will consider part-time hours
Contract: Permanent
Proposed Start Date: As soon as possible
Location: Halesworth, Suffolk with opportunities for hybrid working
Join an International Conservation Charity to Help Protect the World's Most Threatened Habitats
Charity People is delighted to have partnered with a charity dedicated to protecting the world's most biologically significant and threatened habitats and species to find a new Corporate Partnerships Officer.
Our mission is to help people across the world protect and restore their land to safeguard biodiversity and the climate. Working through a network of partner organisations around the world, we fund the creation of reserves and provide permanent protection for habitats and wildlife.
About the role
As Corporate Partnerships Officer, you'll play a crucial role within our highly successful corporate partnerships team. Your primary responsibility will be to administer, steward and nurture relationships with existing corporate supporters. You'll provide engaging correspondence to thank and inspire our supporters on the impact of their support to ensure their continued commitment and consistent income to achieve the charity's mission.
Main duties and responsibilities
- Provide the highest possible quality of experience and stewardship to the charity's corporate partners
- Efficiently keep up to date with donation payment schedules to ensure pledges are fulfilled
- Issue Donation Pledge and Logo Use invoice requests
- Provide acknowledgement emails and certificates
- Stay informed with the charity's core philanthropic and Carbon Balanced programmes and provide engaging email communications to our partners
- Maintain records and extract data from our CRM as required
About you
We're looking for a people-person who's passionate about building long-term relationships and identifying opportunities to enhance stewardship. You'll be a highly collaborative team player, with exceptional, warm and professional communication skills. You'll have strong administrative skills and an investigative approach to resolving issues. Attention to detail, ability to plan and prioritise competing priorities, and strong numeracy skills are all skills which will help you succeed in this important role.
Ideally, you'll have previous experience administering and stewarding an existing client base and supporting longer-term relationships. You'll will also ideally have experience of working in fundraising in a non-profit organisation.
What We Offer
- 36 days annual leave (including bank holidays) plus an additional discretionary day each year to volunteer for a charity or community organisation of your choice.
- Group pension scheme
- Group life assurance
- A supportive and flexible working environment
- Opportunities for professional development and learning
- The chance to contribute directly to protecting some of the world's most important natural habitats
How to Apply
We are working with Charity People to find our next team member so please send your CV and covering letter to Philippa Randle by Wednesday 21 May 2025 before then if you have any questions or would like to discuss the role further.
Your covering letter is an important part of your application. This is an opportunity for you to share with us why you are passionate about working for the charity, why this role interests you, and for you to provide examples of how your skills and experience match the person specification and make you a strong candidate.
Please confirm in your covering letter if you require permission to work in the UK and the covering letter should be no more than two pages, addressed to Tracey (Tracey Butler), who is our Partnerships Manager (Corporates).
We recognise that AI tools can be helpful for some people, however we encourage you to use your own voice to share examples of your experiences and skills within your application to ensure that your responses reflect what you can bring to the team as the unique individual that you are.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Charity People is delighted to be working in partnership with a wonderful charity supporting people with coeliac disease, who are searching for an inspirational and passionate Chief Engagement Officer; a key leadership role responsible for growing individual audience awareness, engagement, and income across the charity.
"This charity is for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten related conditions live happier, healthier lives. We do this by striving for better gluten free food in more places, providing independent, trustworthy advice and support to our community, and funding crucial research to not only manage the impacts of gluten, but also find the answers to coeliac disease."
Salary: circa £80,000 per annum
Location: Hybrid role with minimum one day per week / four days per month in the High Wycombe based office, ideally more to reflect the level of seniority of the role
Hours: Full-time, 35 hours per week with flexible working arrangements fully supported and considered
Benefits: 36 days holiday per year, including bank holidays and three day closure over Christmas, and matched pension scheme up to 6%
Closing date for applications: Friday 30th May
Interviews: First stage interviews will be held remotely on Tuesday 10th June, with second round held in person on Tuesday 17th June
The role
This exciting new role encompasses marketing, digital, fundraising, membership services, and volunteering. It will lead on the development and implementation of innovative campaigns and communications, enhance digital presence, and support the growth of audience engagement and related income streams to support the charity's mission.
Key responsibilities:
- Develop and implement unified customer strategies across marketing, digital initiatives, fundraising, membership services, and volunteering.
- Leadership of the Audience Engagement team, with direct line management responsibility for the Head of Marketing, Head of Digital, and Head of Fundraising.
- Oversee brand management to maintain and enhance the charity's reputation and visibility.
- Execute multi-channel marketing campaigns to raise awareness and drive engagement.
- Serve as a primary media spokesperson, fostering relationships with media and key external partners.
- Enhance digital platforms to meet user needs and support organisational objectives.
- Expand income streams through individual giving, corporate partnerships, grants, and fundraising events.
- Enhance the membership experience through tailored services and benefits.
About you
As the Chief Engagement Officer, you'll be at the heart of the charity's mission, crafting and implementing unified customer strategies that take a holistic approach to audience engagement. You'll be the champion of the charity brand, ensuring the charity's reputation and visibility is enhanced across key audiences; will lead on multi-channel marketing campaigns to captivate and engage audiences; and build strong relationships with media and key external partners as the primary media spokesperson for the organisation.
Your innovative approach will expand income streams with particular focus on individual giving, corporate partnerships, grants, and fundraising events. You'll enrich the membership experience with tailored services and benefits, and your leadership will inspire and manage the Audience Engagement team, fostering a collaborative and high-performance culture.
"This is an exceptional opportunity to shape a newly defined area of leadership at this charity, building on our strong foundations and helping us create a future where no one's life is limited by coeliac disease.
We hope you are inspired to be part of that journey."
Hilary Croft, Chief Executive
To apply
To find out more information and to register your interest for this incredible opportunity, please send your updated CV to Kevin Croasdale or Alice Wood at Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up meeting.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can help ensure the application process works for you.
For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions on behalf of some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy & Research Officer
Location: Remote (with UK and international travel, candidate must be UK-based)
Hours: Full-time
Salary: £30,000 - £33,000
Reports to: Head of Insight & Advocacy
About Us
Metabolic Support UK is the leading organisation for people living with inherited metabolic disorders (IMDs) and their families. We provide expert support and advocacy, champion research, and work with health services and policy-makers to ensure people with IMDs and their families get the care they need and deserve.
The Role
We are looking for a curious and committed Research & Policy Officer to help us build the evidence base to improve the lives of people affected by IMDs. Reporting to the Head of Insight & Advocacy, you will play a key role in delivering our research projects, keeping tabs on relevant policy developments, and helping shape our responses to consultations.
Key Responsibilities
Research (under supervision of the Head of Insight & Advocacy):
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Support the design, planning, and delivery of qualitative and quantitative research projects
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Conduct literature reviews, stakeholder mapping, and data analysis
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Contribute to survey development, focus groups, and interviews with people living with IMDs, families, clinicians and other stakeholders
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Assist with analyses and write up findings in accessible and engaging ways for different audiences
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Ensure all research is ethical, inclusive, and relevant to the needs of the IMD community
Policy Monitoring and Response:
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Track developments in policy relevant to rare diseases and inherited metabolic conditions
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Summarise key policy updates for internal and external audiences
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Support the drafting of consultation responses, position statements, and policy briefings
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Contribute to campaigns, stakeholder engagement, and policy influencing activities
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Help ensure the voice of the IMD community is reflected in national and local policy discussions
About You
We are looking for someone who is:
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Organised, analytical, and enthusiastic about improving lives through research and policy
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A strong communicator – able to write clearly and concisely for different audiences
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Comfortable working with data, both qualitative and quantitative
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Keen to learn, with some experience in research or policy (academic, charity, health, or public sector settings)
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A team player who enjoys collaborating and supporting others
Desirable experience:
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Background in public health, health policy, social research, or similar
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Experience working with or for people living with a disorder, carers, or people with rare or long-term conditions
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Familiarity with the NHS, health inequalities, or rare disease policy
What We Offer
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A chance to make a meaningful difference in a growing, agile charity
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A friendly and supportive team culture
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Flexible working arrangements
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Opportunities for learning and professional development
We have an opportunity for an Executive Officer to join our Innovation Unit for six months.
At The National Lottery Community Fund we believe that innovation is the key to addressing complex challenges and creating transformative change. To support the implementation of our new strategy we launched a dedicated Innovation Unit to become the driving force behind our commitment to Innovation, equity, diversity, and inclusion. This Unit is now nearly 18 months into a 2 year pilot and is delivering significant work on AI, environmental regeneration, crisis support, and equity across health, funding and participation.
This is an excellent opportunity to work in a small, high paced team that harnesses innovation to support change in one of the UK’s most significant funders. We deliver all our work through an equity lens, working for historically underserved communities using the curb cut effect. We are looking for someone to work across everything we deliver, supporting the team with a range of administrative, logistical and other project tasks whilst we embed our existing work in the organisation and look to the future of innovation at the Fund.
The role will provide critical support to the Innovation Unit throughout this transition period, with responsibilities including:
· Assisting in managing the adaptation, development, and implementation of innovation projects and activities.
· Supporting the process of embedding innovation pilots as business as usual across the Fund.
· Providing logistical support for sessions, events and at meetings including minute taking.
· Ensuring effective communication and collaboration within the team and with other departments.
Our ideal candidate will enjoy working in an ever changing and at times unclear environment, organising what can be complex spaces. They’ll be naturally curious, confident to challenge existing approaches, and driven by a passion to make change for historically underserved communities. They can be based anywhere in the UK, with the ability to travel to the occasional meeting or team away day.
Interview Date: June 11th and 12th
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
1. Excellent planning and organising skills to deliver various administrative and project focused tasks, including high proficiency in using digital tools and platforms, and an ability to learn new digital systems at speed.
2. Ability to analyse and problem solve, proactively seeking solutions to issues and suggesting improvements.
3. Excellent time management and negotiation skills, and a proven ability to manage a complex workload to meet ever changing circumstances when working in an often unclear environment.
4. A commitment to equity, and championing this in all work.
5. Excellent team working and communication skills to engage with colleagues from all levels across the organisation.
6. Ability to collate information to produce reports and presentations to inform colleagues of specialised work.
Desirable criteria
1. Willingness to challenge, and courage to suggest alternatives to the status quo.
2. A desire for personal development and growth within this role.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
The Role
Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation.
Key Responsibilities
The postholder will:
• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations.
• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.
• Increase income from grants, corporates and funds from individuals, with support from Trustees.
• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond.
• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.
• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.
• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses.
Strategic & Commercial Leadership
• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.
• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.
• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.
• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.
Venue & Operational Management
• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.
• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.
• Ability to optimise rental income and diversify income streams, while serving community needs.
• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.
• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health.
Community & Stakeholder Engagement
• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.
• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.
• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests.
• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen to play a vital role at Cure Parkinson’s, as our Research Grants Officer. This role will be responsible for supporting research scientists who are applying for grants or are carrying out funded research for us. This work is critical for us to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.
As our Research Grants Officer you will be comfortable building relationships and providing support for researchers. You will be an effective member of our pioneering Research Team, ultimately helping us to drive scientific discovery forward and bring us closer to a cure.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.





The client requests no contact from agencies or media sales.