Salary: £90,000k per annum – negotiable depending on experience.
Job Type: Full time
Contract Type: Fixed Term Contract
About In Kind Direct
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
Our values
We work with kindness, togetherness and integrity, driving innovation.
The Opportunity
We’re seeking an energetic, commercially savvy Interim Commercial Director to join us for approximately nine months. You’ll provide strategic leadership to our Commercial Team, manage our thriving e-commerce operation (equivalent to a £30m etail business) and cultivate and deepen long-term partnerships with our FMCG and retail supporters, both new and those who have worked with us for many years. This is a unique chance to shape mutually beneficial relationships that fuel social impact across the UK.
Key Responsibilities:
Leadership
- Lead, coach and motivate the Commercial Partnerships team to deliver outstanding results, including achieving 2025 targets and deliverables
- As a key member of IKD’s senior Leadership Team, contribute to the operational and strategic direction of the organisation, and attend regular meetings of IKD’s Board of Trustees
- Provide dynamic day-to-day leadership presence, role-modelling IKD’s values and promoting a culture of entrepreneurship and results-focus
Strategic Commercial Relations
- Accountable for IKD’s relationships with its major commercial partners, ensuring successful collaboration and delivery of mutually-agreed targets and plans.
- Work with the Heads of New Business and Partnerships to develop and implement Commercial Team plans, enabling the delivery of all commercial targets and success criteria
- Maintain a close watch on the needs of our charitable network, and identify a pipeline of current and new donated products in response
- Lead the Head of Partnerships and Head of New Business in building account plans for current and future product donors. Develop and drive trading strategy, including delivery of partnerships with affiliate schemes
- Ensure excellent customer service to maximise the potential for product donations, including the development of bespoke proposals, high-quality impact/progress reports and any other engagement collateral required
- Attend networking and other events relevant to IKD, building relationships with influencers and those able to support IKD
E-Commerce
- Accountable for delivering revenue targets through IKD’s e-commerce platform
- Work with the Operations Director and E-Commerce & Digital Marketing Manager to oversee the customer journey, aiming to increase conversion, retention and renewal
- Support the E-Commerce Manager to develop and deliver the workplan for all corporate sites
- Work with leadership team to deliver data-led analysis of our performance, both on commercial performance as well as marketing and business development
Marketing
- Support and guide the Marketing team, to ensure successful delivery of IKD’s calendar of high-impact marketing and advertising campaigns, including social media
- Oversee the internal and external use of branding guidelines – ensuring consistency in the look and feel of all collateral materials, events and campaigns – protecting IKD’s corporate identity and positioning
- Monitor the effectiveness of all marketing initiatives and activities, providing ROI and engagement measurements
- Lead the marketing team in developing ambitious plans to celebrate IKD’s 30th anniversary in 2026
Skills/experience you will bring:
- Ability to work at both a strategic and operational level, being able to see the bigger picture while also being comfortable with detail and data, and ‘getting things done’
- Demonstrable sales and business development experience, having held a lead role in growing commercial revenue
- Strong commercial acumen, with excellent numeracy, analytical and negotiating skills
- A passion for social impact - a storyteller, able to sell an inspiring vision
- Excellent ambassadorial, communication and relationship-building skills
- A very clear customer focus
- E-commerce experience
- Ideal: (It would be great if you have this, but we are open to candidates who may not)
- E-commerce experience in a charity or e-retailer
- Strong day-to-day marketing experience in particular planning, executing and measuring the success of campaigns
Working at In Kind Direct
Our team receives excellent training and development, and team benefits include an interest-free travel loan, volunteering days, 28 days holiday each year (including 3 days between Christmas and New Year, excluding public holidays) and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.
We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women.
We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate.
How to apply
The deadline for applying for this role is Friday, June 6th. For details of how your data as an applicant will be used and stored, please read our Privacy Policy. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process.
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal. Applications submitted without a supporting statement may not be considered.
Provisional interview dates:
Initial screening calls (15 mins) - W/C 9th June
First interviews likely to be W/C 16th June,
Second interviews likely to be W/C 23rd June.
REF-221662
Registered Charity 
21 - 50
Thank you!
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As part of a small, friendly team, you’ll be central to the day-to-day running of the service—coordinating events, managing communications, and working collaboratively with health and social care partners to ensure carers feel heard, valued, and supported. You’ll need to be confident with digital tools, highly organised, and comfortable working independently as well as in a team. If you’re someone who enjoys connecting with people, thrives on variety, and is committed to promoting wellbeing and recovery, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Role: Senior Officer, Policy & Advocacy (Climate Change & Environment)
Reporting To: Policy & Advocacy Adviser (Climate Change & Environment)
Salary: £47,333
Location: Remote working (preference for GMT +/- 8h).
For non-UK candidates: Please note that you would be hired via Deel either as a contractor or as an employee with local national benefits.
Contract duration: 3 year fixed-term contract, renewable
Probation period: 6 months
Contract type: Full-time or part-time (minimum 4 days a week), compressed hours and flexible working arrangements available
Closing date: 13 June 2025 at 23:30 UK time
What does United for Global Mental Health do?
At United for Global Mental Health, we work with trusted partners to raise awareness, reduce stigma, and increase support for mental health worldwide.
The United for Global Mental Health team is made up of diverse, passionate and knowledgeable individuals based in the UK and in countries around the world. By combining our extensive in-house expertise in advocacy, financing and campaigning with the unique insights of our many partners, we’re making progress on ensuring that everyone, everywhere has someone to turn to in support of their mental health. You can read about our three-year strategy and our 2024 impact report here.
What will I be doing?
This role will support the delivery of several activities within our portfolio of activities on climate change, the environment, and mental health. The four main areas of work that the Senior Officer will be responsible for include:
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Leading work with national partners (50% of post)
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Integration of people with lived experience (hereafter referred to as PWLE) across the portfolio (25% of post)
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Developing our advocacy on the intersection of air pollution and mental health (15% of post)
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Developing our advocacy on the intersection of biodiversity loss and mental health (10% of post)
National level work (50% of post)
A key component of the current project will be to support national partners in a subset of countries globally (approximately 6 countries) to advocate for action on climate change and mental health. The final set of countries is yet to be defined but will likely include one country per WHO region and one country from the Small Islands Developing States. The specific responsibilities of this component will include:
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Lead in the selection of national partners in each country. This will include supporting the running of a competitive process to select one civil-society organisation based in each country to conduct the work
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Strengthen the capacity of national partners to work on climate change and mental health (e.g., via training to national partners to be delivered by the Senior Officer), if required
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Support national partners in advocating for the integration of mental health into climate policies, including but not limited to Nationally Determined Contributions, National Adaptation Plans, Heat Health Action Plans etc.
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Lead in cohort-building activities for this subset of countries (e.g., organising regular meetings, ensuring shared learnings etc.)
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With the support of our Operations team, support in the logistics of sub-contracting national partners and monitoring deliverables
Involvement of people with lived experience (25% of post)
The meaningful engagement of PWLE of mental health challenges is central to all work at United for Global Mental Health. The specific responsibilities of this component will include:
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Leading on setting up and coordinating a Lived Experience Advisory Group (LEAG), which will meet every two months to provide guidance to UnitedGMH and national partners on their work on climate and health. The Senior Officer will be responsible for recruiting approximately 12 PWLE (2 x WHO region), organising regular meetings, and ensuring that the feedback of PWLE is integrated across different projects
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Support the attendance of PWLE to key global advocacy moments in a meaningful, safe, and impactful way
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Support national partners on the integration of lived experience considerations in their work on climate change and mental health
Work on air pollution and mental health (15% of post)
The evidence on air pollution and mental health is a nascent, but rapidly growing, area of interest. The specific responsibilities of this component will include:
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Scope what concrete opportunities exist for integrating mental health considerations into air pollution policies at the global, regional, and national levels
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Build connections with organisations working on air pollution and clean air policies
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Refine our messaging on air pollution and mental health
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Lead on the production of one advocacy brief on air pollution and mental health
Work on biodiversity loss and mental health (10% of post)
There is emerging evidence on the association between biodiversity loss and mental health, but very little work has yet been done in the policy space. The specific responsibilities of this component will include:
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Scoping what concrete opportunities exist for integrating mental health considerations into biodiversity policies at the global, regional, and national levels
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Build connections with organisations working on biodiversity, conservation, and nature
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Refine our messaging on biodiversity and mental health
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Lead the production of one advocacy brief on pesticide use and suicide
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Lead on our engagement with the Convention on Biological Diversity Conference of the Parties (biodiversity COP)
Is this job for me?
Requirements
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A minimum of 3 years of experience working on global mental health policy, advocacy, research, or practice
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Expertise in managing and engaging with multiple different types of stakeholders (e.g., civil society, UN agencies, governments etc.)
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Experience working on co-creation, patient and public involvement (PPI), or working with people with lived experience of mental health problems
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Excellent project management skills and strong planning skills including attention to detail, critical thinking, multi-tasking and problem-solving
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Strong communication skills, both verbal and written
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Ability to work collaboratively in a team
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Expertise in the development of funding proposals and ability to track and report on grant deliverables
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Expertise in organising meetings, events, and small gatherings of partners and other stakeholders
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Ability to travel 2-3 times a year internationally
Desirable
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Expertise in climate change and mental health is desirable but not required
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Experience of working in low- and middle-income countries on mental health is desirable but not required
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Experience of working on influencing policy within a government is desirable but not required
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Fluency in English is essential, the ability to work in a second UN language would be an advantage (French, Spanish, Arabic, Chinese, Russian)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
How can I apply?
To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
Selection process
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A subset of candidates will be invited to:
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Submit a short written assignment
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Participate in at least 2 online interviews between the 1st of July and the 18th of July
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Benefits
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28 days of holiday a year plus national holidays in your country of residency
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Possibility of being hired by Deel as a local employee (with local pension and social security benefits) or as a contractor (decision up to the employee based on personal preference)
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Up to 1000£ a year of allowance for office space
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Up to 500£ a year in personal development training allowance
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A minimum of 1 in-person team retreat a year
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Possibility to work from anywhere in the world (where you have the legal right to work from)
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Possibility to work compressed hours
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Access to Employee Assistance Programme via HealthAssured
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[For UK-based staff] You contribute 5% of your salary and we pay for 3% (8% total)
