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Charity operations manager jobs in primrose hill, greater london

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Top job
Closing in 6 days
Dogs Trust, London (Hybrid)
£26,752 per year + benefits
Posted 1 day ago
Top job
National Axial Spondyloarthritis Society, Remote
£30,000 - £32,000 per year
Join NASS as our Salesforce Database Officer and play a vital role in transforming the lives of people living with axial SpA.
Posted 6 days ago Apply Now
Closing tomorrow
Operation Smile UK, Battersea (Hybrid)
£60,000 - £85,000 per year depending on experience
Seeking an experienced and enthusiastic individual to join Operation Smile UK as Director of Partnerships on a full-time basis
Posted 2 weeks ago Apply Now
Closing in 6 days
THE ACTORS' BENEVOLENT FUND, London (Hybrid)
£35,000 per year
Join our friendly and ambitious team at an exciting time to make a difference, providing direct help, guidance and administrative support.
Posted 4 days ago
Closing in 6 days
Breast Cancer Now, London (Hybrid)
£54,000 - £56,000 per year
You’ll lead an established and growing team responsible for delivering exceptional supporter care.
Posted 1 day ago
Clore Social Leadership, London (Hybrid)
£38,000 - £42,000 per year (pro rata for fixed term staff)
Seeking a highly organised and motivated individual to help drive transformative change through inclusive leadership development programmes
Posted 1 day ago Apply Now
Harris Hill Charity Recruitment Specialists, London (Hybrid)
circa £65,000 per year
Posted 1 week ago Apply Now
Rainbow Trust Children's Charity, Leatherhead, Surrey (Hybrid)
Up to £34,000 per year
Posted 1 week ago Apply Now
Page 6 of 13
London, Greater London (Hybrid) 2.69 miles
£26,752 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK.
We’re looking for a Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
 

What does this role do?
As a Supporter Stewardship Agent, you will:

  • have meaningful conversations with our supporters—taking donations, answering questions, sharing your love of dogs, and resolving queries.
  • set up, amend, and maintain supporter records using our database (Salesforce).
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently
  • support our Gift Processing team with donation handling and administration during peak periods.

Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters. A team player with strong problem-solving skills, you’ll also have a keen eye for detail and good numeracy skills. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases (although not essential, Salesforce knowledge is desirable).

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Application resources
Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 04 August 2025
Closing date: 11 August 2025 at 23:30
Tags: Fundraising