Charity operations manager jobs in primrose hill, greater london
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK.
We’re looking for a Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
What does this role do?
As a Supporter Stewardship Agent, you will:
- have meaningful conversations with our supporters—taking donations, answering questions, sharing your love of dogs, and resolving queries.
- set up, amend, and maintain supporter records using our database (Salesforce).
- liaise with other teams and departments to ensure supporter queries are resolved efficiently
- support our Gift Processing team with donation handling and administration during peak periods.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters. A team player with strong problem-solving skills, you’ll also have a keen eye for detail and good numeracy skills. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases (although not essential, Salesforce knowledge is desirable).
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Recruitment & Retention Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the People Team, this role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with the Charity. You will manage all recruitment systems, administration, and relationships with external recruiters, while leading improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
People Operations
- To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.
Recruitment
- Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
- To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
- Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
- Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
- Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
- Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
- Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
- Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies
Onboarding
- Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
- Provide comprehensive in-person inductions for all new starters
- Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
- Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
- Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
- Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.
Information Systems
- To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
- To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Officer as appropriate.
General
- Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- Experience and interest in recruitment, onboarding of new starters and retention of employees
- Experience in a wide range of administration activity in a People/HR function
- Experience of providing administrative support in a fast-paced environment
- Experience of using a range of systems and software applications
Qualifications
- Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post
Skills & knowledge
- An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
- Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
- Good communication skills (both written and verbal)
- A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
- An understanding of confidentiality and data protection
Abilities
- Excellent accuracy and attention to detail
- Ability to develop good working relationships and rapport with internal/external stakeholders.
- Ability to work as part of a team as well as being able to use own initiative
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to set up and work according to schedules
Personal qualities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Strong sense of responsibility and accountability
- An understanding of and commitment to the values of Your Place
- Willingness to occasionally work outside of normal office hours
- Committed to continuing professional development
Desirable
- Qualification in Business Administration or Human Resources
- An understanding or experience of using a people Information and payroll system
- Some knowledge, experience or understanding of people management processes and best practice
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
The Aga Khan Foundation (United Kingdom) is looking for a Finance Officer to support the Finance Manager, Schools2030 in running efficient and effective financial processing, financial controls, financial reporting, grant management and monitoring on the Schools2030 programme.
Financial processing
• Process all Schools2030 monthly transactions for co-financing
• Process all Schools2030 monthly transactions for cost recovery
• Process all Schools2030 monthly transactions for correction of bank balances
• Process all Schools2030 monthly transactions for coding corrections
• Review and process all Schools2030 supplier payments and prepare supporting documentation
• Review and process all Schools2030 grant payments and prepare supporting documentation
• Review and process Schools2030 income and prepare supporting documentation
Financial administration
• Ensure correct filing of all Schools2030 financial information and documentation on SharePoint
• Update and manage all Schools2030 grants in the Grant Management Tracker
• Update and manage all Schools2030 grants in the Co-financing Tracker
• Update and manage all Schools2030 grants in the cost recovery forecast
• Update and manage SGA balance tracking for all Schools2030 grants
• Update and manage internal tool (AIMS) tracking pipeline and secured funding
• Create grant codes for all new Schools2030 grants
• Close all grant codes for Schools2030 grants that have ended
• Support adherence to all financial policies, especially authorisation, procurement and due diligence
• Support the annual organisational budgeting and forecasting exercise
Financial controls, reporting, audit and risk
• Complete grant reconciliations for all Schools2030 grants so that each grant is reconciled at least once every 3 months
• Monitor foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Finance Manager, Schools2030
• Assist the Finance Manager, Schools2030 with the preparation of donor and internal financial reports
• Support the design and implementation of controls to ensure compliance with donor requirements and to maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.
• Immediately highlight any risks or discrepancies in financial records to the Finance Manager, Schools2030 • Assist with preparation and documentation for any grant audits
• Assist with preparation and documentation for the organisational audit
Grants management and compliance
• Prepare all Schools2030 donor cash requests as required by donor contracts
• Prepare all Schools2030 sub-grant agreements
• Review Schools2030 partner quarterly BvA reports, any necessary documentation checks carried out and any inconsistencies identified and reported to the Finance Manager, Schools 2030.
• Assist the Finance Manager, Schools2030 in reviewing partner budgets for proposals
Supporting others
• Carry out any other duties as assigned by the Finance Manager, Schools2030, Programme Finance Manager or the Head of Finance and Operations
Qualifications
• CCAB part qualified accountant (desirable).
Experience
• 2 years relevant experience in financial accounting and financial reporting
• Experience of managing effective administrative systems and procedures
• Experience of supporting budgeting, forecasting and financial planning
• Experience of working in international development organisations, UK charities or donor agencies
• Experience of working with institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations (desirable)
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.
• Ability to problem solve, working with both internal and external stakeholders to deliver results.
• Ability to work in a multi-institution network within a multi-cultural environment.
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation.
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a powerhouse in partnership-led fundraising or business development? We’re recruiting an enthusiastic leader to drive six‑figure, multi‑year deals across major donors, trusts, foundations, and corporates, with an ambitious goal to grow income from £1.6M to £4.5M by FY30, in line with our strategic roadmap.
Job Purpose
As Director of Partnerships, you will:
- Lead on partnerships fundraising, including major donors, trusts & foundations, and corporates with a focus on securing six-figure multi-year agreements to significantly grow funds raised in this area from £1.6 million to £4.5 million by FY30, in line with Operation Smile UK’s multi-year strategy.
- Foster and facilitate collaboration across different departments within OSUK.
- Ensure business as usual is achieved in line with operational plans, while also exploring and implementing innovative initiatives and campaigns to ensure the future success of partnerships' fundraising.
- Represent OSUK at a leadership level, building relationships with industry peers and peers within the Operation Smile global team to ensure best practice across all areas.
Key Responsibilities
Philanthropy Leadership
- Leads strategy, planning and operation of the major gift, trusts & foundations and corporate giving channels.
- Develops annual business plans and budgets in collaboration with the Executive Director (ED) and Executive Team.
- Strategically identifies and qualifies potential new donors to grow the prospect pipeline.
- Prepares development communications: solicitation and acknowledgement letters; case statements and proposals; stewardship reports; briefing notes; gift agreements.
- Identifies, cultivates, and solicits major gift commitments from high-net-worth individuals
- Monitors activity of the team, ensuring that benchmarks are achieved, including submission of solicitations, donor contacts and meetings, confirmations of donations, and other performance indicators as related to the team checking their portfolio.
- Provides the organisation with the interpretation of market trends and emerging issues that could impact the organisation’s partnerships fundraising stream.
- Ensures the effective collection of donor information and tracking of points of contact in accordance with best practices; provides and presents statistical analysis to senior leaders.
- Leads on data mining, prospect research, and ensuring the quality of data as it relates to the donors they work with.
- Develops and manages relationships within their own portfolio, personally conducting cultivation visits, solicitation calls and stewardship activities as required.
- Effectively manages fundraising resources and practices ethical fundraising.
HR Management
- Leads, mentors, and manages a team; regular meetings to provide direction, coaching and delegation to the partnerships team.
Financial Management
- Manages and implements approved business plans, ensuring that the annual revenue objectives and budget are met or exceeded, and oversight of the partnership’s departmental budgets.
- Provides leadership in the delivery of statistical analysis, projections, and detailed reports on partnerships fundraising goals and performance that may be used to contribute to the development of internal budgets.
Partnership Sustainability
- Develops donor relationships by researching, sourcing, cultivating, and stewarding existing and potential partners.
- Works to broaden sources of revenue, including working with corporate partners in various industries.
- Develops and implements a stewardship program aimed at cultivating deeper ties with donors and corporate partners.
- Contributes innovative ideas to the development of new strategic partnerships and alternative revenue streams.
Other
- Other duties as assigned by the ED.
- Meetings with OSI and partner countries.
- Board reports/board meetings as required.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:
1. What prompted you to apply for this position?
2. What value will you bring to this role?
3. Can you share a specific example where you achieved income or revenue growth?
4. If you are coming from the private sector, please demonstrate how your skills are transferable to the charity sector.
The client requests no contact from agencies or media sales.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.
It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community and you would play a key part in helping us achieve our ambitions.
This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.
We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.
This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is 8.59am on Monday 11th August. Interviews will be held on Friday 15th August at our offices in Adam Street, London, WC2N 6AD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for inspiring others, and making sure everyone has their say? This is a
fantastic opportunity to make an impact in coordinating a groundbreaking commission,
whilst part of a small, friendly team.
We are a place-based charity working in Elmbridge, Surrey. Our vision is for an Elmbridge
community where everyone has the opportunity and support to live a rewarding life, free
from poverty and inequality. We are now embarking on the Elmbridge Poverty Truth
Commission (EPTC), a project engaging people from all levels of our community to make a
real difference.
We are looking for someone with experience of working with vulnerable clients, who can
take a proactive role in supporting commissioners whilst raising the profile of the EPTC, and
increasing awareness of local poverty and inequality. A good understanding of and passion
for working in the charity sector and supporting local communities is also desirable.
This role has scope for being either a part-time or full-time role, and is based primarily in our
offices in the centre of Walton-on-Thames.
Interested?
The covering letter should not exceed two sides of A4. CVs submitted without a covering
letter will not be shortlisted for interview.
Deadline: Thursday 14 August 2025 – midday.
Interviews: Monday 18 and/or Tuesday 19 August 2025
The client requests no contact from agencies or media sales.
Finance Assistant
Part-time, 3 days per week (22.5 hours)
Hybrid and working from their Hammersmith office just 1 day/week.
£30,000 FTE (£18,000 actual)
Are you a detail-driven finance professional with a passion for precision and purpose?
Charity People is proud to be partnering with Chain of Hope, an international medical charity that provides life-saving treatment for children with heart disease in developing countries. In addition to direct care, they build cardiac services overseas through training, infrastructure development, and provision of vital medical equipment.
We're recruiting a Finance Assistant to join their small, dedicated team and support the smooth running of their financial operations. This is a fantastic opportunity to contribute to a mission that truly saves lives.
About the Role
Reporting to the Finance Manager, you'll play a key role in maintaining accurate financial records, processing payments, and supporting day-to-day bookkeeping. You'll manage the finance inbox, raise purchase orders, and ensure supplier invoices and credit card entries are correctly recorded using Sage 50.
This is a fast-paced environment, so we're looking for someone who is highly organised, proactive, and able to prioritise effectively.
Key Skills and Experience
- Previous experience in a finance/purchase ledger role within a charity is essential
- Proficiency in Sage 50
- High level of numeracy and attention to detail
- Ability to work independently and meet deadlines
- Collaborative and accountable team player
Why Join Chain of Hope?
- Hybrid working with access to a beautiful, modern office at FORA Hammersmith
- On-site gym, baristas, stocked kitchens, and vibrant communal spaces
- Be part of a small, passionate team making a global impact
If you're ready to bring your finance skills to a cause that saves lives, we'd love to hear from you.
Closing date: Friday 8th August
Interviews: ASAP
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.
Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.
We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.
The client requests no contact from agencies or media sales.
This leading women’s health charity is looking for a Senior Media and PR Manager to lead strategic communications across policy, public health and campaigning workstreams at a leading UK research and support charity.
A leading women’s health charity is seeking a Senior Media and PR Manager to shape and deliver high-impact communications across its policy, public health, and campaigning priorities.
Joining at a key moment as the organisation launches a new five-year strategy, you’ll play a central role in developing and implementing ambitious media plans that influence public policy, drive behaviour change, and support those affected by serious health conditions. With a focus on early detection and treatment messaging, you’ll lead strategic media activity, build strong relationships with journalists and decision-makers, and ensure alignment across teams for maximum impact. You’ll also contribute to the leadership of a high-performing media and PR team—steering proactive opportunities, strengthening internal processes, and ensuring the charity maintains its position as the go-to voice on women’s health.
This is a full time role, five days per week, two of which will need to be in the office.
Key responsibilities:
- Lead strategic media plans for policy, campaigns, and public health, ensuring high-impact coverage and influence
- Manage and mentor a Senior Officer, and help oversee team operations, meetings, and rota planning
- Create and sign off compelling media content, escalating sensitive or high-profile stories as needed
- Build strong media relationships, positioning the charity as the go-to source on their area
- Deputise for senior leadership, contribute to crisis comms, and support cross-organisational collaboration
The appointed candidate will have:
- Strong experience in health communications and media relations
- Excellent news sense and ability to simplify complex policy/health topics
- Skilled stakeholder management, including working with lived experience spokespeople
- A strategic mindset and confident project management abilities
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
Chief Executive Officer - NAFAS
Location: London (hybrid – 3 days per week at office in the City)
Salary: circa £65,000
Contract: permanent, full-time
Are you ready to lead one of the UK’s most cherished floral communities into a bold, new era?
The National Association of Flower Arrangement Societies (NAFAS) is a membership organisation and charity that has been enriching lives with flowers since 1959. With 30,000 members in 21 Areas, we unite amateur and professional florists, demonstrators, judges and teachers under one blooming banner. From gold-medal exhibits at Chelsea to county flower festivals, our mission, “Sharing the creative use of flowers through education, to bring joy and inspiration to all”, is at the heart of everything we do.
As our next CEO, you will:
- Strategic Leadership: Shape and deliver a strategy that will define the future of NAFAS.
- Governance & Finance: Provide strategic oversight of governance frameworks and financial operations, ensuring compliance, sound budgeting and transparent reporting.
- Operational Excellence: Strengthen organisational capacity through targeted recruitment and by further refining process to enhance efficiency and reduce reliance on manual effort.
- Membership & Education: Develop and roll out membership growth initiatives and a broad range of educational offerings to engage and inspire participants of all ages.
- Communications & Partnerships: Elevate communications strategies and cultivate strategic alliances to expand reach, bolster reputation and drive collaborative opportunities.
Who you are
- A seasoned senior leader, ideally CEO level, ideally in a membership organisation.
- Skilled in strategic planning, governance and P&L ownership.
- A confident boardroom presenter with the gravitas to inspire trustees, staff and volunteers alike.
- A hands-on, approachable team-player who balances respect for cherished traditions with appetite for innovation.
- (Desirable) A passion for flowers or creative arts, and digital marketing savvy.
Why NAFAS?
- Lead a specialist organisation with a £3.5 million reserve and a history of galvanising floral creativity.
- Work alongside a dedicated HQ team and hundreds of committed volunteers.
- Enjoy a competitive salary, hybrid working and the excitement of national flower shows.
- Make your mark by ensuring our legacy flourishes for generations to come.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply now button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 1st September 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £34,000 per annum + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.
About Clore Social Leadership
Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.
We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
About the Role
This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.
You will:
-
Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)
-
Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities
This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.
Key Responsibilities
Lead coordination of our leadership development offer from October to December 2025 and June to September 2026
Programme Management
-
Manage the planning and delivery of a portfolio of leadership programmes and short courses
-
Coordinate all programme logistics including dates, venues, facilitators and course content
-
Support facilitators' delivery of online and in-person learning sessions
-
Maintain the programmes work and project plans and ensure quality and consistency across delivery
-
Oversee programme applications, moderation and participant onboarding
-
Manage accreditation processes
-
Support the collection and analysis of evaluation data
-
Work with the team to standardise and manage participant communications
-
Maintain relationships with delivery partners, facilitators and stakeholders
-
Monitor and adapt content using the online authoring tool (GoMo)
-
Coordinate steering group activity and innovation outputs as required
Programme Facilitator Management
-
Recruit, contract and manage programme facilitators and coaches
-
Deliver onboarding and provide ongoing support
-
Act as point of contact for facilitators and external delivery partners
Finance & Budget Oversight
-
Manage programme budgets and attend monthly finance meetings
-
Sign off coaching and programme invoices and line reports expenses
Customer Service
-
Oversee phone and inbox communication with applicants and participants
-
Ensure high-quality customer service, with consistent messaging and support
Line Management
-
Line manage the Programmes Administrator, ensuring delivery and development support
Support organisational priorities from January 2026 to June 2026
Deliver targeted support to priority areas across the organisation, as required. This will likely include:
-
Collaborating with the senior team to shape alumni engagement plans and activities
-
Contributing to new partnership development
Person Specification
We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:
-
Highly Organised: Able to plan and manage multiple programmes simultaneously
-
Collaborative: Confident working across teams and with a wide range of partners
-
A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats
-
Committed: Passionate about social justice and the role of leadership in creating change
-
Focused: Strong attention to detail and analytical thinking
-
Courageous: Comfortable with challenge, feedback and innovation
-
Proactive: A self-starter with energy and a forward-thinking approach
Experience (E = Essential / D = Desirable)
-
Managing learning or leadership development programmes (E)
-
Managing facilitators, coaches or programme delivery teams (E)
-
Budget oversight and financial sign-off (E)
-
Working in or alongside the social sector (E)
-
Excellent written and verbal communication (E)
-
Line management experience (D)
-
Experience with proposal writing or business development (D)
-
Familiarity with GoMo, Jotform or similar platforms (D)
Terms and Working Hours
We are open to discussing flexible arrangements before or on application.
-
Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.
-
Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.
-
Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office
-
Eligibility: You must be UK-based to apply
Place of Work
-
This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)
-
Some UK travel required – expenses covered by Clore Social Leadership
Pay and Benefits
-
Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)
-
Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)
- Winter Closure: Office closed 25-31 December (3 additional paid days)
Application Process
We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.
If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.
To apply, please send:
-
Your CV (max 2 pages)
-
A cover letter (max 1 page) outlining your interest and suitability
If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.
Key Dates
-
Applications close: 12pm on Wednesday 13 August 2025
-
First-round interviews (online): Friday 29 August 2025
-
Final interviews (in person): Tuesday 2 September 2025
In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.
We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.
Registered charity number: 113672
The client requests no contact from agencies or media sales.